BB Bold :: 9780 Hangs & Restarts?
Apr 8, 2012
I bought a Bold 9780 about 3 months back and just recently it has started to give me trouble. It restarts on it's own and sometime just hangs. If I try to switch off the phone it just hangs.
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Jul 19, 2011
I have recently updated the BB Bold 9780 with RIM version 6.0 Packet 2475.Now it hangs a lot and draining my battery I tried downgrading it to the previous version but this seems not possible.Also its very anoying when the phone starts ringing and I want to pick it up, its not possible. There will be a sort of clock showing and the keyboard is completely blocked.The only solution is the remove the battery from the device and place it back in.
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Nov 21, 2010
Does anyone experience with hanging screen and auto restart when phone is set to 3G network ? It seems ok with GSM setting.
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Dec 9, 2012
Sometimes after playing a game or uisng ana application my mototrola defy+ hangs and restarts nad it keeps on retarting for sometime on its own. M quite fed up with dis issue.
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Sep 10, 2010
When I switch on the camera, it shows a blank screen for a minute and the phone restarts.
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Oct 16, 2011
I have been a Nokia E72 user since jan 11 and have been facing some problems with the phone. Initially the phone used to abruptly hang and would require the battery to be taken out & reinserted to start the phone. After the Firmware update the problem got reduced but now the phone hangs and automatically restarts. This is quite frequent & very irritating. I have tried the hard & soft reset but the problem still remains the same. The firmware that i am using is 054.005 / make - Malaysia.
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Sep 23, 2015
I have a unsolved problem with 2 Z2 phones after the update to 5.1.1. Even my Z has a similar problem after LP update.
The phones hang up and restarts when I make a call or when I want to answer.
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Jun 25, 2012
I've been facing issue with my BB 9900 which restarts on its own, facing this issue from last one month now, I did a google and it says my handset is nuked. I reloaded OS 7.1 but it seems that didn't help at all. It restarts on it's own whether it's idle or i'm talking. Warranty is still valid and believe there is no other way out except replacement.
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Mar 27, 2012
My blackberry 9700 has started hanging quiet often.Also it always shows application storage memory full. Where as my memory card has a lot of space available.Few people said that the application storage is in d phone memory and not the media card, however applications that I have are only whatsapp, fancy smiley, shazam, Google talk, you tube, blackberry world, bbm, blackberry travel and protect.And other default applications like a calculator and file manager etc.Would this be the reason that it is working slow or not responding at times? I clear d log at least 3 times in a day but still the problem persists.
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Dec 29, 2011
I was updating the blakberry device software on my bold 9900. It was going good then during the " erasing applications" phase the process hangs. I have been waiting for 2 hours to g et it done but i am not sure if i am allowed to interrupt it as according to the message if i interrupt the process it will make the device unusable.
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Jun 22, 2012
I have been using 9900 from last 6 months and now when I'm booting my fone, it boots completely and hangs on the desktop screen from atleast half to one hour. During that time only trackpad works but nothing happens. After 30 - 45 mins it starts working. Fone locks itself when backlight goes off. To see if the fone has started working we have to click lock button to see the screen.Have changed os, upgraded with 7.1 then downgraded with 7.0.0.540. Did security wipe, removed all applications. Still nothing is working.After every boot it takes more than 30-45 minutes to work normally.Strange behaviour.
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Nov 7, 2012
My blackberry bold just wont boot, it hangs on 70% of the loading screen. i've tried it all:
Flop battery out, wait, put battery in - nothing Boot it up without SIM card - nothing Boot it up in safe modus - nothing Keep it on the loading screen for a night - nothing Keep battery out for a night - nothing Hook it up to computer - nothing (Computer sees blackberry, when it hits 70% loading connection lost. due the fact it wont connect to the computer i cant preform a nuke or a format..
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Jan 17, 2012
updating of software, tried to update my software for my BB9900 and it hangs at the restore area where it says Database: Handheld key store. What do I do? I'm not sure if I should plug it out.
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Feb 1, 2012
Bold 9900 Shuts down and restarts on its own
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Dec 18, 2011
hi.My battery died few weeks ago, i bought a new one and a new AC wall charger..but when this new one battery is charged almost 85-90% the OS restarts..i tried updating firmware but same problem yet.any solutions?fw v5.0.0.822 (package 1385, 5.2.0.76)
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Apr 9, 2012
While trying to update my apps this morning, the 9700 hung up, as did the Desktop software.I rebooted both. The device works partially but I am missing key features like the browser. When connecting to the device through either the desktop software of the web, I enter the password, which appears to be accepted, then the device hangs again.I can't update or remove the software.I get connectivity through 3G but have no browser.
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Jan 12, 2010
I recently bought a Blackberry 9700 from T Mobile, 5,0,0,351 platform 5,1,0,98 and each time i try to scan a friends bbm barcode nothing happens. I have tried diffrent computer screens and diffrent positions, sometimes the phone just hangs and i have to do a battery pull. I have downloaded OTA the new bbm because my desktop manager woont update it. It is not a big issue but i was wondering why it isnt working.I dont know if its ok to post a diffrent problem but i thought it would be easier to get an answer then to make another post. The 2nd problem i have is with voice dialling, it doesnt load if it has a big number of contacts, i fixed it by deleting most of my contacts. It works fine now, but i waz wondering if there is a way to fix this so i can have more contacts.
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May 26, 2011
my BB restarts automatically with any setting done for rebooting atleast 2times a day.plz assist me for the same probelm n my contacts also get deleted automaticaly from my address book.
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Jul 9, 2010
My AT&T Bold 9700 restarts itself every time I try to turn on the WiFi radio to connect to a wireless network. I beleive i'm running the latest OS that AT&T has: v5.0.0.602.
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May 22, 2012
my bold 9900 restarts when i try to use the camera flash
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Jun 16, 2010
During the boot process, my status bar hangs about 2/3's of progress. Directly under the "E". After a few minutes, it will then continue. Anyone else notice this on theirs?
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May 18, 2010
After upgrade my bold from 4.6 to 5.0, when system starts appear a message box with a text like this:"This mobile device contains confidential software and property of RIM etc..."
at the end has a OK button but I can't click! I press the scroll, enter key, space key and nothing! If I don't click in this button I can't do anything in the phone!
If I pull over the batery and boot the phone, it's starts normally and this screen appear again and I stuck again!
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Oct 21, 2011
My BB Model 9900 and OS7. Last night I reset my BB, during the re-start my BB hang. Then this code 'JVM Error 517' ...Reset. How to re-install and retrieve my data.
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Feb 15, 2012
I just let my BB upgrade to version 7, and now it hangs in sync - at the "preparing sync preview" stage. What do I do now????
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Feb 12, 2010
I have no signal in my office at work and therefore have to be on WiFi all day at work. My device restarts itself about every hour while I am on WiFi. It never seems to do it while I am on a call. My phone is essentially in an idle status. The screen goes to white and forces me to pull the battery in order for it to finish the restart. The other weird thing that happens is that the special Yahoo mailbox icon switches back to the default email icon after the restart and sometimes the service books are refreshed when this happens because the activation messages come through right after a restart.
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Aug 9, 2011
How can I delete all contacts from the phone memory on my Bold 9780? I've only seen options to delete single entries but not all in the list.
I noted that under contacts, there are email, phone, facebook entries. How can I configure the contacts to only display phone contacts?
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Sep 8, 2010
I was running it for like 2 weks and it was fine, all I use it for is to backup my phone..But today I tried installing an app through the BB Desktop Software, whenever I click on the applications seciton, it just says reading device applications...loading.........and hangs there forever.....I am thinking of installing v5......
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Mar 8, 2010
My BB Bold 9700 automatically shutdowns and restarts on its own on an hourly basis?
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Jul 24, 2010
I have had the Bold 9700 since like the end of May 2010. This is actually my 2nd one because the first one I got was defective (the 3/R button didn't work)..so I got a new Bold 9700 via DOA. Two days ago, I noticed that my phone would restart when i press the two volume buttons at the same time. If I press one of them, it still works perfectly. However, I use a case so sometimes I accidentally hit the two volume buttons together and my phone reboots.I'm not too sure if this problem just started to occur like recently because I never noticed if I ever hit the volume keys together at the same times before. I don't think it's a software problem but I'm running on the original Rogers OS 5.0.0.351. I never bothered to upgrade because .351 seems to work pretty well already.
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Jan 5, 2010
I just got this Blackberry on Dec 31, '09.I installed the DM software from the CD and now I was going to attempt to synchronize my phone with the desktop for the first time.When I plugged the phone in to the PC, it immediately said there were updates available and I just kept hitting Next until it apparently started the 12-step update process.Now my PC has been sitting at the download step (Step 3 of 12) downloading the same module for over 30 minutes now.
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Sep 6, 2011
my 9780 bold keeps rebooting for no reason , and it has dropped varies times , so i dont know if it could be cause of that.
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