BB Bold :: Sometimes The Phone Just Hangs And Have To Do A Battery Pull?
Jan 12, 2010
I recently bought a Blackberry 9700 from T Mobile, 5,0,0,351 platform 5,1,0,98 and each time i try to scan a friends bbm barcode nothing happens. I have tried diffrent computer screens and diffrent positions, sometimes the phone just hangs and i have to do a battery pull. I have downloaded OTA the new bbm because my desktop manager woont update it. It is not a big issue but i was wondering why it isnt working.I dont know if its ok to post a diffrent problem but i thought it would be easier to get an answer then to make another post. The 2nd problem i have is with voice dialling, it doesnt load if it has a big number of contacts, i fixed it by deleting most of my contacts. It works fine now, but i waz wondering if there is a way to fix this so i can have more contacts.
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Feb 6, 2010
does it mean pulling the battery even it is still on?? or switch the power off then pull the battery out and wait for 1 minute?
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Aug 26, 2010
I can't seem to find this exact problem, so bear with me if I missed it. My problem is that when I did a bettery pull a couple of days ago, my 9700 went into constant reboot. I was able to correct this by connecting to DM and reloading the OS (.714). This was the same OS I was previously using. Now, when I do a BP, the progress bar goes all the way to the end and it just freezes. I have to pull the battery again, and reload the same 714 OS from DM. No help from TMO online help, so I thought I would ask here.
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Mar 19, 2010
I've come to dread restarting my phone (after deleting an app, to free up space). Every time I pull the battery, it's like playing russian roulette with my phone. When it restarts, it goes back to that original wallpaper that my bb bold2 had, and then the trackpad won't work. Even if I click down once to activate the trackpad, nothing moves on my screen. It almost always ends with me having to do a second battery pull, which is really nerve-wracking. It's like there's some sort of SEVERE lag going on. And if it does begin to work after a battery pull, it takes like 6 minutes to begin working.
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Jan 24, 2010
I recently upgraded to v5.0.0.411 and have had almost no problems so far. One problem I have had though is whenever I do a battery pull my battery instantly says it's drained upon starting back up. Today it went from 50% to 15% after one pull. I know it is a false reading because recently it went from around 50% to 3%(the yellow low battery light was flashing when I turned it back on as well), however, I was able to use the phone for hours after this and it remained at 3%. From what I've read I'm thinking this might be a problem with the battery or battery contacts? But it's strange that it started happening as soon as I upgraded my OS to 5.0. Any suggestions or info?
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Sep 20, 2010
Blackberry Bold 9000
V5.0.0.822 Platform 5.2.0.76
Whenever I do a battery pull my battery indication after reinsertion reads 0% and shows the battery as red. My battery indicator before the battery pull will read anywhere from 80% to 50% but after the battery pull the indicator changes to read zero and is shown in red. If I don't charge the phone it will die even though prior to the battery pull the charge was fine at 80% or so...
I'm pulling the battery because of memory shortages. I HAVE replaced the battery and I still get the same problem. Pulling the battery after this happens changes nothing. I've pulled the battery numerous times afterwards and I never get the battery indicator to read what it did before the battery pull. I don't dare pull the battery if I'm not near my charger as the phone will die in a matter of minutes...
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Jan 31, 2010
I've been reading a lot about people that have problems and in alot of these case a battery pull is a possible recommended fix.My 9700 runs fine.
The question I have is should I still pull it once in a while (i.e. once a month or so) even though I don't have any problems? Can I go months or years without pulling it if I have no problems?
Is pulling like rebooting your computer and it should be done once in a while whether needed or not?Are there those who pull it regularily just ot keep these BB in shape so to speak?
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Dec 28, 2014
Sometimes my phone does this thing where sometimes it says its charging, but it isn't. That occurred around 45 minuets ago. I pulled the battery, like I always do to fix this problem, while my phone was at 2%. When I went to turn on the phone, the phone was un-responsive and would not turn on. It wont even show the charging icon. Just a black screen.
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May 2, 2010
Sure both restarts the OS, but are they the same in terms of ability to fix problems or mode of operation. Perhaps a battery pull is a 'full shutdown' so to speak but alt-caps-del is not? Or is there really no difference at all?
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Apr 2, 2010
Well out of the blue I got a JVM error today. Ive tried the battery pull etc but nothing, white screen just wont go away?I am pretty certain ive lost everything...Will I be able to restore it still from Blackberry desktop or is my phone screwed?
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Jan 13, 2010
I was downloading one of the twitter apps through appworld and my phone froze during the install phase. I let it sit for about 30 mins to see if it'll come back to life but it didn't do anything.
I removed the battery for 5 seconds and reinserted but nothing happend. I took out the SIM card and let it sit for 2 hours and still nothing, pluged the wall charger in the phone and no signs of life, no lights nothing!!
I bought it new from Rogers less then 12 months ago and am pissed that it died this soon!!I am looking for advice on how to fix this or a good deal on a 9700. The 3 larger providers in Canada want $700 for the 9700 but WindMobile is charging $450 and no contract, could I buy a WindMobile 9700 unlock and use it on Rogers?
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Apr 30, 2014
So yesterday my s5 froze while I was using it. I was simultaneously using whatsapp and viber. The screen went unresponsive, (but no black screen). I waited for 2-3 minutes but it stayed frozen at that point. I use nova launcher.
Long pressed power key, no response. Finally had to do a battery pull to reboot.
Is there any hard key combination I can use to recover the phone ?
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Aug 11, 2010
Has anyone not able to open up My World in BlackBerry App World? I did 2 battery pull and I'm still not able to open it. Also I can't get Categories, Top Free, Top Paid or the Search icons to open either.
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Jul 16, 2010
I did a battery pull last night and monopoly didn't push through to my phone. Is this a bad thing? My kid likes the game so I wanted to check it out. Do you have to be subscribed to something to have it? I am on verizon. I did notice that social beat or something like that did apear recently. Just wondering.
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Mar 9, 2010
This morning, out of no where my blackberry started to act strange. if i push on the end button (the red one) it calls some one or if i push on the letter m, it starts typing m like a million times and now it has locked it self and i can't put in my password because the keys don't work.. what can i do? i took the battery out and left it resting for a few but if i can't put in my password how can i get to the phone and try to fix it?
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May 23, 2010
My phone keeps regularly crashing/freezing- and keeps requiring me to pull out the battery and put it back in and restart! Its annoying and i believe that in the long run this might be damaging my phone. This happens/has to happen often, and also, even within the same day few times! e.g. - if I am texting people, suddenly it may freeze and requires battery pulling out! I do have a few applications, and about 4mb free on the phone on average (currently 7mb). I am on latest firmware.
E52 - Product code 0585050
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May 30, 2010
*9530 - error in subject Enter unlock code into the phone and pulled battery as instructed and to insert a different sim.Phone would not turn on and the red light now flashes, 1 pause 4 fast with a blank screen I read up and assume its the code 47 error: 101111-Flash Write Failure (*Tip: try replacing flash) The storm will suddenly not show up via usb on any computer. I've tried it on Windows 7, Vista and Windows XP.I've gone through the nukes bb reload post "blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry" and cant get it to show "USB-PIN:UNKNOWN" on any of the operating systems.i've tried JLCMDER and BBSAK - none of them connect. The battery had a full charge when it first started flashing and continued with the battery in. The battery is now dead regardless of the device being plugged into the usb or wall charger. So the phone isn't taking a charge but still has the red flashing when plugged in.Has anyone found out why this happens? Is there a fix? Was the phone hardware damaged from a simple battery pull?Would someone will technical knowledge of blackberry hardware please explain how a batt pull stops the phone from charging and being detected
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May 5, 2010
The small clock kept showing up in the middle of the screen on my blackberry. A vzw rep told me sometimes I need to reboot my blackberry because its like a computer. So, I took the battery out and put it back in to reboot it and it won't come on. A white blank background will show up with the small clock in the middle. Then the screen will go black with the small clock in the middle and the red light blinking.
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Jan 11, 2010
Since 2 days ago my blackberry (BIS) isnt working anymore, edge s in small letters cant send or recieve bbm or mail messages calling my carrier didnt help and al the usual stuff as battery pull, reinstall os didnt work
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Feb 6, 2010
I got a friend who brought me his Bold 9000 with a quirky problem: The send button sends "jk", the trackball button sends "hl", the hangup button sends "nm" and the "a" button sends "uo". Battery pull and resetting did not help. Anyone got an idea what could cause the problem? I am unable to do a complete wipe since I cannot get the letter "a"!
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Sep 1, 2010
My wife bought a new factory-sealed curve (on ebay) because her old one broke. works perfectly in all regards. except - when connected to PC, won't prompt to go into Mass Storage Mode. We went into Options -> Media Options, and everything is set up properly. We even tried changing options here and changing them back. We called VZW blackberry support - they were stumped. we tried KB19717-The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computerand the Microsoft hotfix it references - no luck. (of course, they're all for 8520)the VZW support guy had her "hard reset" her unit (whatever that means).We reformatted the card. no luck.
We tried a battery pull (several - would have to in order to swap memory cards). didn't matterWe uninstalled and reinstalled Desktop Manager 4.7 -059Putting the card into her old (screen-damaged-but-functional-unit) everything works fine. We tried a different card in her unit. No luck.We tried her unit on a different PC (different USB cable too) no luck.The device shows up in Device Manager, and Desktop Manager (and evil Roxio Media manager) all work fine. Can explore the card fine from the device, and the status in options -> media card says it's thereBut it will NOT show up as a mass storage device
Because of what does work, it doesn't feel like a HW issue - maybe a driver issue?
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Sep 2, 2010
Sunday night I went to bed with a battery that was at least 80% charged. I had my alarm set to wake me up the next morning. I have no idea if that has anything to do with the battery possibly getting drained. As far as I know, I didn't have any apps running either. Anyway, Monday morning I woke up to a completely dead Storm. I tried plugging it in, but all I got was a red light for about 10 secs, the screen went black & then a white screen with a battery in the middle appeared with a red slash through the battery. I've tried everything from a battery pull to even taking a risk & dropping it on the floor & still nothing. I even went & bought a new battery but that's not the issue either. No matter what I do, I still get the same result. It's not the chargers cause I've tried both my wall charger & USB charger.
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Jun 25, 2010
i've had this happen to my 8900, and thought there was something wrong with the phone, but after doing a official update from t-mobile on mt 9700 the same thing happens. whe doing a battery pull and the phone reboots. only on the main screen (the screen with all the apps and folders) the screen is completely blank or white and the only way i can see the folders or apps is by highlighting them. only happened after i updated it and only happens when doing a battery pull, once i reset the wall paper it will be fine until i do another battery pull. i already uninstalled and reinstalled my blackberry desktop and try to reload and that didn't fix it. anyone had this issue or know how to fix it.
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Apr 15, 2010
I had photos saved on my memory card i decided to pull my battery out and now all those photos are gone. is their anyway to get them back? why did it do that?
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Jun 4, 2010
I have to pull the battery or reboot my phone several times a day because my sound just shuts off for no reason. Does anyone else have this problem? Is there new software I need or something?
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Apr 4, 2010
I have a blackberry curve that's frozen up and now all it does is show the loading hourglass.... I've taken out the battery and I've tried letting it finish loading after taking the battery out. Well after letting it sit for 2 hours with this loading screen up it still hasn't done anything. What should I do?
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Feb 13, 2010
Last night my phone froze. I took the battery out and reset it. I put the batter back in. It turns back on and does the security verifying and then shows the main screen. The issue is that i try to scroll through the applications and it does not respond. I cannot dial numbers or anything. It just stay on the main screen. When I pulled the batter I notice that there is a red line on the white part near the pickups on the battery.
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Jul 18, 2010
I have two email accounts on my storm, both Gmail. On account A, I can click on the symbol on the homescreen and open up the inbox and check my messages. Everything works normally.
On account B, I try to click on the inbox in the homescreen and my BB freezes. After I touch/click on the inbox and try to open it, the whole screen freezes and it won't respond to my touch, even if I hit the escape or BB buttons. If I hit the End (red) button, everything starts back normally. Also, if I hit the send (green) button, the phone app pops up and everything works again.Anybody have any ideas? I tried a battery pull and that didn't seem to work, neither did resetting the host routing table or service log.
Edit:
Carrier: Verizon
Model: Storm 9530
OS: 5
Apps: Facebook, google maps, quickpull, BB app world
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Feb 27, 2010
I'm a Blackberry 9700 (onyx) user. I have few problems that I would like to share. Please help me solving them if you happen to know the solutions.
1. Once every 4 or 5 days, my 9700 always gets frozen. Does it happen because I never reboot it?
2. And, everytime I do reboot or battery pull, the recently added contact details are erased from my contact list. But, recent SMS, emails, or BBM conversation are not erased at all.
3. When I open the contact list, it only shows one contact name (it seems like all other contact names are erased). Then, when I type any alphabet key, the contact list appears. But, still the recently added contact details (mentioned on problem 2 above) are missing.
Is it because I never update my platform version? I'm currently using version 5.1.0.91 and the BBM is the 5.0.0.330 version.
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Sep 2, 2010
I was getting drops out on calls with 862 so I decided to back to 714 and as usual I dont back up my data as it always does it automatically during the downgrade or upgrade process.This time, I had my email accounts restored but not the actual emails. My contacts have been lost, but the apps and themes are still there.
So I tried restoring my contacts from a backup that I took on the 27th of August but here is the message I get when I try to do the Restoration was an error restoring.There could have been a problem with the device or connection during the restore. Verify that the dvice is turned on and connected.I tried restarting my computer and doing a battery pull but no luck and it is the same cable and port I always use...
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Aug 13, 2010
My curve has been fantastic, but after a while its getting really slow, the messages take a week to load, and i have to do a battery pull sometimes to get it to work.and another problem, even when im connected to a wifi network, it uses my sim internet, any idea why?
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