BB Bold 9700 :: Downgrade Went Back - Partial Data Was Restored Only - Tried Battery Pull
Sep 2, 2010
I was getting drops out on calls with 862 so I decided to back to 714 and as usual I dont back up my data as it always does it automatically during the downgrade or upgrade process.This time, I had my email accounts restored but not the actual emails. My contacts have been lost, but the apps and themes are still there.
So I tried restoring my contacts from a backup that I took on the 27th of August but here is the message I get when I try to do the Restoration was an error restoring.There could have been a problem with the device or connection during the restore. Verify that the dvice is turned on and connected.I tried restarting my computer and doing a battery pull but no luck and it is the same cable and port I always use...
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Mar 19, 2010
I've come to dread restarting my phone (after deleting an app, to free up space). Every time I pull the battery, it's like playing russian roulette with my phone. When it restarts, it goes back to that original wallpaper that my bb bold2 had, and then the trackpad won't work. Even if I click down once to activate the trackpad, nothing moves on my screen. It almost always ends with me having to do a second battery pull, which is really nerve-wracking. It's like there's some sort of SEVERE lag going on. And if it does begin to work after a battery pull, it takes like 6 minutes to begin working.
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Feb 6, 2010
does it mean pulling the battery even it is still on?? or switch the power off then pull the battery out and wait for 1 minute?
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Apr 29, 2010
Is it normal for my 9700 to take more than 5 minutes to start up?? Its strange because not to long ago I used to do battery pulls or a soft reset and my device would be up and running within a minute or two!! By the time it load up my battery is almost drained!
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Jan 31, 2010
I've been reading a lot about people that have problems and in alot of these case a battery pull is a possible recommended fix.My 9700 runs fine.
The question I have is should I still pull it once in a while (i.e. once a month or so) even though I don't have any problems? Can I go months or years without pulling it if I have no problems?
Is pulling like rebooting your computer and it should be done once in a while whether needed or not?Are there those who pull it regularily just ot keep these BB in shape so to speak?
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May 2, 2010
Sure both restarts the OS, but are they the same in terms of ability to fix problems or mode of operation. Perhaps a battery pull is a 'full shutdown' so to speak but alt-caps-del is not? Or is there really no difference at all?
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Apr 2, 2010
Well out of the blue I got a JVM error today. Ive tried the battery pull etc but nothing, white screen just wont go away?I am pretty certain ive lost everything...Will I be able to restore it still from Blackberry desktop or is my phone screwed?
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Aug 11, 2010
Has anyone not able to open up My World in BlackBerry App World? I did 2 battery pull and I'm still not able to open it. Also I can't get Categories, Top Free, Top Paid or the Search icons to open either.
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Aug 26, 2010
I can't seem to find this exact problem, so bear with me if I missed it. My problem is that when I did a bettery pull a couple of days ago, my 9700 went into constant reboot. I was able to correct this by connecting to DM and reloading the OS (.714). This was the same OS I was previously using. Now, when I do a BP, the progress bar goes all the way to the end and it just freezes. I have to pull the battery again, and reload the same 714 OS from DM. No help from TMO online help, so I thought I would ask here.
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Jan 11, 2010
Since 2 days ago my blackberry (BIS) isnt working anymore, edge s in small letters cant send or recieve bbm or mail messages calling my carrier didnt help and al the usual stuff as battery pull, reinstall os didnt work
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Jun 25, 2010
i've had this happen to my 8900, and thought there was something wrong with the phone, but after doing a official update from t-mobile on mt 9700 the same thing happens. whe doing a battery pull and the phone reboots. only on the main screen (the screen with all the apps and folders) the screen is completely blank or white and the only way i can see the folders or apps is by highlighting them. only happened after i updated it and only happens when doing a battery pull, once i reset the wall paper it will be fine until i do another battery pull. i already uninstalled and reinstalled my blackberry desktop and try to reload and that didn't fix it. anyone had this issue or know how to fix it.
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Apr 15, 2010
I had photos saved on my memory card i decided to pull my battery out and now all those photos are gone. is their anyway to get them back? why did it do that?
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Feb 27, 2010
I'm a Blackberry 9700 (onyx) user. I have few problems that I would like to share. Please help me solving them if you happen to know the solutions.
1. Once every 4 or 5 days, my 9700 always gets frozen. Does it happen because I never reboot it?
2. And, everytime I do reboot or battery pull, the recently added contact details are erased from my contact list. But, recent SMS, emails, or BBM conversation are not erased at all.
3. When I open the contact list, it only shows one contact name (it seems like all other contact names are erased). Then, when I type any alphabet key, the contact list appears. But, still the recently added contact details (mentioned on problem 2 above) are missing.
Is it because I never update my platform version? I'm currently using version 5.1.0.91 and the BBM is the 5.0.0.330 version.
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Sep 13, 2012
My blackberry curve 8520 froze so I did a battery pull and now it starts to load and then it stops half way.
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Jan 3, 2010
Do we still need to do a Batterie pull from time to time. I ve installed os .421 and since 15 days i haven t done a pull. I only past from 133MB to 131MB so the memory loss won t even be noticed compared to back in the days with the 9000.So my question is do we still need these apps like quick pull etc which i installed to my old 9000.How often should we do a pull every week? Every month?
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May 24, 2012
is it possible to downgrade 3gs back to original or previously available firmware without losing data? ( contacts/ apps/ music/ etc.)
Info:
iPhone 3GS, iOS 5.1.1
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Jan 24, 2010
I recently upgraded to v5.0.0.411 and have had almost no problems so far. One problem I have had though is whenever I do a battery pull my battery instantly says it's drained upon starting back up. Today it went from 50% to 15% after one pull. I know it is a false reading because recently it went from around 50% to 3%(the yellow low battery light was flashing when I turned it back on as well), however, I was able to use the phone for hours after this and it remained at 3%. From what I've read I'm thinking this might be a problem with the battery or battery contacts? But it's strange that it started happening as soon as I upgraded my OS to 5.0. Any suggestions or info?
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Sep 20, 2010
Blackberry Bold 9000
V5.0.0.822 Platform 5.2.0.76
Whenever I do a battery pull my battery indication after reinsertion reads 0% and shows the battery as red. My battery indicator before the battery pull will read anywhere from 80% to 50% but after the battery pull the indicator changes to read zero and is shown in red. If I don't charge the phone it will die even though prior to the battery pull the charge was fine at 80% or so...
I'm pulling the battery because of memory shortages. I HAVE replaced the battery and I still get the same problem. Pulling the battery after this happens changes nothing. I've pulled the battery numerous times afterwards and I never get the battery indicator to read what it did before the battery pull. I don't dare pull the battery if I'm not near my charger as the phone will die in a matter of minutes...
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Jan 21, 2010
My phone charges sooooooo slow when I plug it into the USB on my computer with the data cable. It takes a couple of hours to go from low to 50%. This just started happening and.
It doesn't appear that anything is wrong with the cable - I've only used it a few times. A lightning bolt is appearing and it is charging for sure. It hasn't always done this - or at least I don't thinks so. I've backed up and restored data on my desktop through the USB without a problem.
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Oct 24, 2011
blackberry to OS6 but don't like it and would like to get it back on OS5 but don't know how to do it without a computer. I do have unlimited data so I don't have to worry about the amount of data when downloading the. how to get used to OS5 because it makes my device a lot slower than when it was on OS5 so if there is any possible way at all
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Apr 6, 2011
So about a month or so ago, I did the OS 6 upgrade, just to keep my software up to day. That was the worst idea ive ever had. I absolutely HATE EVERYTHING about OS 6. I couldn't name one thing i like about it. Not to mention it causes my phone to constantly freeze, it drains my battery quickly, and it runs so slowly. Is there any possible way to finally get rid of this terrible upgrade and go back to what I had? I cant take it anymore!
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Jul 29, 2010
I have had my Blackberry 9700 for about 5 months. In the beginning I would get about three days out of my battery, with normal use. About a month ago I noticed the data symbol operating all the time (data in and data out) and my battery started lasting less than a day (even on days that it was hardly or never used). I took it back to Telstra (Australia) who sent it away and then provided me with a replacement (with no explanation of what was wrong with the first one.) Unfortunately the new one does exactly the same thing!
I have been on numerous websites looking for an answer to no avail. I have tried all the battery saving hints and check I leave nothing open. I have rebooted daily, still to no avail. I am on the brink of tossing it and going back to Nokia, which is a great shame as I had been really enjoying my Blackberry until now. The nature of my business means that I have to have a phone that is reliable and will work for more than 12 hours away from a power source.
I feel something is operating behind the scenes but I have added nothing. I haven't even put my email on this new one yet and I am a little tech challenged so I have loaded no new apps or anything, it is as new.
It is : Blackberry 9700, v5.0.0.351
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Aug 11, 2010
I recently downloaded BBM v 5.0.1.38 on my bold 9700, and i want to downgrade it back to v5.0.0.57.
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Apr 20, 2011
I accidently upgraded my phone to os 6.0, because I thought I was upgrading blackberry software for my pc, but in the process it changed my phone os to something else because it was still connected with usb cable to my pc. I personally enjoyed the simplicity of os 5.0 and would be very happy if someone could explain how I can downgrade it back to os 5.0 from os 6.0. I did call T-Mobile and they could not help me, so if you know something I should do.
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Oct 29, 2011
I have just upgraded my 9700 to OS 6 but all the functions (apps) work with jerks and its not smooth. Can this be rectified and if not how to go back to OS 5?
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Jul 1, 2012
I have unknowingly upgraded by BB9700 software from OS 5 to OS 6 and it has screwed up my phone entirely..Its soooo slow and keeps hanging....Even the device memory is Low (14 mb) post upgrade...I wanna revert to OS 5....I am using a MAC (v 10.6.8) and have researchd the net and the various forums but could not find any solutions for MAC users....I am using the BB desktop software and thats where i upgraded the OS....Also how does one free up the device memory? I keep deleting old mails / pics / msgs / cache / history / media files etc....Is there any other way to free up device memory? Also how does one save downloaded applications from BB App world to media card instead of device memory?
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Aug 20, 2011
Recently I upgraded my blackberry bold 9700 from os5 to os6. The device is not functioning properly. Even if there is not additional application in the device it hangs frequently.Many people have shared in their post regarding this issue. It says we first have to wipe the device and install os5. But when I installing os on my device it does not give me an option of os5. It says new update available os6.Where can I find os5?
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Jan 13, 2010
I was downloading one of the twitter apps through appworld and my phone froze during the install phase. I let it sit for about 30 mins to see if it'll come back to life but it didn't do anything.
I removed the battery for 5 seconds and reinserted but nothing happend. I took out the SIM card and let it sit for 2 hours and still nothing, pluged the wall charger in the phone and no signs of life, no lights nothing!!
I bought it new from Rogers less then 12 months ago and am pissed that it died this soon!!I am looking for advice on how to fix this or a good deal on a 9700. The 3 larger providers in Canada want $700 for the 9700 but WindMobile is charging $450 and no contract, could I buy a WindMobile 9700 unlock and use it on Rogers?
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Jan 12, 2010
I recently bought a Blackberry 9700 from T Mobile, 5,0,0,351 platform 5,1,0,98 and each time i try to scan a friends bbm barcode nothing happens. I have tried diffrent computer screens and diffrent positions, sometimes the phone just hangs and i have to do a battery pull. I have downloaded OTA the new bbm because my desktop manager woont update it. It is not a big issue but i was wondering why it isnt working.I dont know if its ok to post a diffrent problem but i thought it would be easier to get an answer then to make another post. The 2nd problem i have is with voice dialling, it doesnt load if it has a big number of contacts, i fixed it by deleting most of my contacts. It works fine now, but i waz wondering if there is a way to fix this so i can have more contacts.
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Jan 30, 2010
I have the bold 9700 V5.0.0.321 I had all my contacts duplicated due to sync of my phone with the gmail.on one the contact it duplicate about 10 names and when i tried to delete one of them it deleted everyone of those names. I found out (maybe the wrong way) that you go to the address book press Options -> then press R S E T -> which deleted all of my contacts in the address book and now I cant restore it back. Every time I input the data names and numbers it wont save it. I had the back up but it says the DM doesn't recognise the data. Is there anyone that can help me on how to put my contacts back into my phone.
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Jul 16, 2010
I did a battery pull last night and monopoly didn't push through to my phone. Is this a bad thing? My kid likes the game so I wanted to check it out. Do you have to be subscribed to something to have it? I am on verizon. I did notice that social beat or something like that did apear recently. Just wondering.
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