BB Bold 9700 :: After Battery Pull / Recently Added Contact Details Are Erased
Feb 27, 2010
I'm a Blackberry 9700 (onyx) user. I have few problems that I would like to share. Please help me solving them if you happen to know the solutions.
1. Once every 4 or 5 days, my 9700 always gets frozen. Does it happen because I never reboot it?
2. And, everytime I do reboot or battery pull, the recently added contact details are erased from my contact list. But, recent SMS, emails, or BBM conversation are not erased at all.
3. When I open the contact list, it only shows one contact name (it seems like all other contact names are erased). Then, when I type any alphabet key, the contact list appears. But, still the recently added contact details (mentioned on problem 2 above) are missing.
Is it because I never update my platform version? I'm currently using version 5.1.0.91 and the BBM is the 5.0.0.330 version.
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Feb 6, 2010
does it mean pulling the battery even it is still on?? or switch the power off then pull the battery out and wait for 1 minute?
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Jan 1, 2010
I appear to have erased my entire contact list on a Bold 9700 running OS v5.0.0330. Is there a way to recover that list of contacts?
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Apr 18, 2012
When I sync my iPhone, my recently added and my recently played wont sync to my phone. Why?
Info:
iPhone 4, iOS 5.1
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Apr 23, 2012
In my iTunes window, the playlists for my iphone 4s when it is connected show correctly. The playlists include 'top 25 most played songs', 'recently played', and 'recently added'. Although they appear in iTunes even after syncing, they do not show on my iPhone and I can not use them (they aren't there). But they continue to show in the iTunes list for the device. This is frustrating because I often like to play my recently added list or top 25.
Info:
iPhone 4S, iOS 5.1
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Apr 29, 2010
Is it normal for my 9700 to take more than 5 minutes to start up?? Its strange because not to long ago I used to do battery pulls or a soft reset and my device would be up and running within a minute or two!! By the time it load up my battery is almost drained!
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Jan 31, 2010
I've been reading a lot about people that have problems and in alot of these case a battery pull is a possible recommended fix.My 9700 runs fine.
The question I have is should I still pull it once in a while (i.e. once a month or so) even though I don't have any problems? Can I go months or years without pulling it if I have no problems?
Is pulling like rebooting your computer and it should be done once in a while whether needed or not?Are there those who pull it regularily just ot keep these BB in shape so to speak?
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May 2, 2010
Sure both restarts the OS, but are they the same in terms of ability to fix problems or mode of operation. Perhaps a battery pull is a 'full shutdown' so to speak but alt-caps-del is not? Or is there really no difference at all?
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Apr 2, 2010
Well out of the blue I got a JVM error today. Ive tried the battery pull etc but nothing, white screen just wont go away?I am pretty certain ive lost everything...Will I be able to restore it still from Blackberry desktop or is my phone screwed?
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Aug 11, 2010
Has anyone not able to open up My World in BlackBerry App World? I did 2 battery pull and I'm still not able to open it. Also I can't get Categories, Top Free, Top Paid or the Search icons to open either.
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Aug 26, 2010
I can't seem to find this exact problem, so bear with me if I missed it. My problem is that when I did a bettery pull a couple of days ago, my 9700 went into constant reboot. I was able to correct this by connecting to DM and reloading the OS (.714). This was the same OS I was previously using. Now, when I do a BP, the progress bar goes all the way to the end and it just freezes. I have to pull the battery again, and reload the same 714 OS from DM. No help from TMO online help, so I thought I would ask here.
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Jan 11, 2010
Since 2 days ago my blackberry (BIS) isnt working anymore, edge s in small letters cant send or recieve bbm or mail messages calling my carrier didnt help and al the usual stuff as battery pull, reinstall os didnt work
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Jun 25, 2010
i've had this happen to my 8900, and thought there was something wrong with the phone, but after doing a official update from t-mobile on mt 9700 the same thing happens. whe doing a battery pull and the phone reboots. only on the main screen (the screen with all the apps and folders) the screen is completely blank or white and the only way i can see the folders or apps is by highlighting them. only happened after i updated it and only happens when doing a battery pull, once i reset the wall paper it will be fine until i do another battery pull. i already uninstalled and reinstalled my blackberry desktop and try to reload and that didn't fix it. anyone had this issue or know how to fix it.
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Apr 15, 2010
I had photos saved on my memory card i decided to pull my battery out and now all those photos are gone. is their anyway to get them back? why did it do that?
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Sep 2, 2010
I was getting drops out on calls with 862 so I decided to back to 714 and as usual I dont back up my data as it always does it automatically during the downgrade or upgrade process.This time, I had my email accounts restored but not the actual emails. My contacts have been lost, but the apps and themes are still there.
So I tried restoring my contacts from a backup that I took on the 27th of August but here is the message I get when I try to do the Restoration was an error restoring.There could have been a problem with the device or connection during the restore. Verify that the dvice is turned on and connected.I tried restarting my computer and doing a battery pull but no luck and it is the same cable and port I always use...
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Mar 19, 2010
I've come to dread restarting my phone (after deleting an app, to free up space). Every time I pull the battery, it's like playing russian roulette with my phone. When it restarts, it goes back to that original wallpaper that my bb bold2 had, and then the trackpad won't work. Even if I click down once to activate the trackpad, nothing moves on my screen. It almost always ends with me having to do a second battery pull, which is really nerve-wracking. It's like there's some sort of SEVERE lag going on. And if it does begin to work after a battery pull, it takes like 6 minutes to begin working.
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Jan 3, 2010
Do we still need to do a Batterie pull from time to time. I ve installed os .421 and since 15 days i haven t done a pull. I only past from 133MB to 131MB so the memory loss won t even be noticed compared to back in the days with the 9000.So my question is do we still need these apps like quick pull etc which i installed to my old 9000.How often should we do a pull every week? Every month?
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Mar 14, 2012
Within the past week I updated my iPhone 4S to iOS 5.1 and my iTunes to 10.6. When I synced the two with my usb cable, I lost my "Recently Added" and my "Recently Played" playlists on my iPhone. When I sync, I sync everything, not specific playlists. Both playlists remain in my playlist section of iTunes. To further troubleshoot the problem, I synced my old (but still loved) 80GB iPod Classic. The playlists remained on my iPod Classic. how to get my "Recently Added" playlist back on my iPhone?
Info:
iPhone 4S, iOS 5.1
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Mar 24, 2012
I swear my iPhone 4S used to sync my "recently added" playlist and now it does not. Why? What can I do?
Info:
iPhone 4S, iOS 5.1
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Sep 11, 2010
I am new member of this community and hope that someone here will help me to sort out my problem.I have Backberry Pearl and I have 2520 contacts saved in it. But about 10 months before, I had added 2 very important contacts in it but now I had forgotten the name and number of the contacts I saved.So, is there is any solution to find recently added contacts or is there is any third party application because I always face these types of problems.
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May 6, 2012
My Recently Added in the playlist disappeared on my phone but not the computer
Info:
iPhone 4S, Windows XP, download from PC to iphone
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Jul 10, 2011
1 month ago I had my carrier send me a new blackberry since my old one kept freezing on me. With that said, all I did to my new phone was put in my old sim card, multi-media card and the battery. Usually in the past when I received a new phone, I would get a new pin# for my bbm. I recently added new contacts to my list and today I decided to back up my phone and up load my previous phone #'s from my desktop. i then checked my phone and realized that my phone screen changed with everything else. So long story short, how can i retrieve my recent bbm contacts?
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Jan 13, 2010
My Bold 9700 is not recognising the contact name for SMS messages properly. But it is a different problem to what others have described. When I receive a message, it shows the contact's name correctly (which was the problem others had I think).But then if I turn off the bb and remove the battery, then replace it and turn the phone back on, none of the SMS messages have the proper contact names - it just shows either their phone number, or their name if I have them stored on my SIM. What's more, this problem only occurs if the contact's phone number is stored with spaces and brackets in it [ie, +64 (21) xxx xxx].
I realise I could go through and add everyone to my SIM card or remove the brackets and spaces from contacts' phone numbers but
a) this wasn't a problem before (on 8310 and 8520) so should be able to be fixed
b) my SIM card wont fit all my contacts anyway
c) phone numbers are hard to read without spaces and brackets
d) it's such a waste of time!
My software version is 5.0.0.344 (which is actually later than what I can download!)
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Apr 20, 2010
So for the past couple of days I have been getting SOS where I would normally just have one or two bars. At home it switches from 3G to 3g to EDGE to SOS. It has always switched from 3g to edge and back and forth but almost never see SOS until recently. Then of course at work I'm getting SOS in the mens room where I would normally have again just week signal. I called my carrier and they said there has been cell tower work going on for the past few days and it should end tonight by end of business. I'm a little suspicious since they are supposed to be done by EOB on the same day that I happened to call in about it. I checked with some iphone users in my area and they have not been getting sos. I'm just wondering what you folks think. Does this sound like a probably explanation or should I call back and push a little harder?
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Jan 24, 2010
I recently upgraded to v5.0.0.411 and have had almost no problems so far. One problem I have had though is whenever I do a battery pull my battery instantly says it's drained upon starting back up. Today it went from 50% to 15% after one pull. I know it is a false reading because recently it went from around 50% to 3%(the yellow low battery light was flashing when I turned it back on as well), however, I was able to use the phone for hours after this and it remained at 3%. From what I've read I'm thinking this might be a problem with the battery or battery contacts? But it's strange that it started happening as soon as I upgraded my OS to 5.0. Any suggestions or info?
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Sep 20, 2010
Blackberry Bold 9000
V5.0.0.822 Platform 5.2.0.76
Whenever I do a battery pull my battery indication after reinsertion reads 0% and shows the battery as red. My battery indicator before the battery pull will read anywhere from 80% to 50% but after the battery pull the indicator changes to read zero and is shown in red. If I don't charge the phone it will die even though prior to the battery pull the charge was fine at 80% or so...
I'm pulling the battery because of memory shortages. I HAVE replaced the battery and I still get the same problem. Pulling the battery after this happens changes nothing. I've pulled the battery numerous times afterwards and I never get the battery indicator to read what it did before the battery pull. I don't dare pull the battery if I'm not near my charger as the phone will die in a matter of minutes...
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Feb 27, 2010
I just got my new 9700 last week, would AT&T have loaded the latest OS version, or do i need to (v5.0.0.405/Platform 5.1.0.112)?
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Dec 7, 2012
recently my 9900's battery is draining within 6-8 hours. It is not the battery itself as I have 3 batteries that I use and it is happening to each one. how I can find out what is happening. Been happening for about 2 weeks now.
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Oct 5, 2011
I've just bought a blackberry and I tried to synchronize my contact details... every is going well but it stop to the s because probably I don't have free memory space in my blackberry. How can I move all my contact details in the external memory card which is free?
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Jan 13, 2010
I was downloading one of the twitter apps through appworld and my phone froze during the install phase. I let it sit for about 30 mins to see if it'll come back to life but it didn't do anything.
I removed the battery for 5 seconds and reinserted but nothing happend. I took out the SIM card and let it sit for 2 hours and still nothing, pluged the wall charger in the phone and no signs of life, no lights nothing!!
I bought it new from Rogers less then 12 months ago and am pissed that it died this soon!!I am looking for advice on how to fix this or a good deal on a 9700. The 3 larger providers in Canada want $700 for the 9700 but WindMobile is charging $450 and no contract, could I buy a WindMobile 9700 unlock and use it on Rogers?
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Jan 12, 2010
I recently bought a Blackberry 9700 from T Mobile, 5,0,0,351 platform 5,1,0,98 and each time i try to scan a friends bbm barcode nothing happens. I have tried diffrent computer screens and diffrent positions, sometimes the phone just hangs and i have to do a battery pull. I have downloaded OTA the new bbm because my desktop manager woont update it. It is not a big issue but i was wondering why it isnt working.I dont know if its ok to post a diffrent problem but i thought it would be easier to get an answer then to make another post. The 2nd problem i have is with voice dialling, it doesnt load if it has a big number of contacts, i fixed it by deleting most of my contacts. It works fine now, but i waz wondering if there is a way to fix this so i can have more contacts.
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