BB Bold 9000 :: Won't Boot / Tried Battery Pull - How To Fix
Jan 13, 2010
I was downloading one of the twitter apps through appworld and my phone froze during the install phase. I let it sit for about 30 mins to see if it'll come back to life but it didn't do anything.
I removed the battery for 5 seconds and reinserted but nothing happend. I took out the SIM card and let it sit for 2 hours and still nothing, pluged the wall charger in the phone and no signs of life, no lights nothing!!
I bought it new from Rogers less then 12 months ago and am pissed that it died this soon!!I am looking for advice on how to fix this or a good deal on a 9700. The 3 larger providers in Canada want $700 for the 9700 but WindMobile is charging $450 and no contract, could I buy a WindMobile 9700 unlock and use it on Rogers?
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Jan 24, 2010
I recently upgraded to v5.0.0.411 and have had almost no problems so far. One problem I have had though is whenever I do a battery pull my battery instantly says it's drained upon starting back up. Today it went from 50% to 15% after one pull. I know it is a false reading because recently it went from around 50% to 3%(the yellow low battery light was flashing when I turned it back on as well), however, I was able to use the phone for hours after this and it remained at 3%. From what I've read I'm thinking this might be a problem with the battery or battery contacts? But it's strange that it started happening as soon as I upgraded my OS to 5.0. Any suggestions or info?
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Mar 9, 2010
This morning, out of no where my blackberry started to act strange. if i push on the end button (the red one) it calls some one or if i push on the letter m, it starts typing m like a million times and now it has locked it self and i can't put in my password because the keys don't work.. what can i do? i took the battery out and left it resting for a few but if i can't put in my password how can i get to the phone and try to fix it?
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Feb 6, 2010
I got a friend who brought me his Bold 9000 with a quirky problem: The send button sends "jk", the trackball button sends "hl", the hangup button sends "nm" and the "a" button sends "uo". Battery pull and resetting did not help. Anyone got an idea what could cause the problem? I am unable to do a complete wipe since I cannot get the letter "a"!
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Feb 6, 2010
does it mean pulling the battery even it is still on?? or switch the power off then pull the battery out and wait for 1 minute?
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Aug 9, 2011
Phone needed a battery pull last night as it froze in the middle of sending a picture message. This happens a LOT I'm afraid. Typically, it boots right up, loads the software, my screen comes up, my icons come back and I'm in business. I am stuck in a boot loop it seems. The BB logo comes up, the bar loads about 2/3 of the way, then the red light comes on and it shuts off. Phone starts back up and does the same thing over and over and over. It also won't turn off (unless I just pull the batter out, but when replaced, the same thing keeps happening). I can't load the OS again through the BB Desktop Manager because the process is halted each time the phone turns itself off again.
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Feb 19, 2010
I was just wondering. As it turns out that the 9700 and 9000 share the same type of battery, so how is it that the bold has a far superior battery life over the 9000? Some have reported that the 9700 can hold charge upto 2 days even after heavy usage. So i was wondering are the batteries really identical in every way as claimed? and if they arent is it possible to swap the battery of my 9000 and expect a longer battery life? coz the one im having right now only seem to hold charge for about 15hours with fair usage on a 5.0 OS Zain Kuwait.
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Sep 20, 2010
Blackberry Bold 9000
V5.0.0.822 Platform 5.2.0.76
Whenever I do a battery pull my battery indication after reinsertion reads 0% and shows the battery as red. My battery indicator before the battery pull will read anywhere from 80% to 50% but after the battery pull the indicator changes to read zero and is shown in red. If I don't charge the phone it will die even though prior to the battery pull the charge was fine at 80% or so...
I'm pulling the battery because of memory shortages. I HAVE replaced the battery and I still get the same problem. Pulling the battery after this happens changes nothing. I've pulled the battery numerous times afterwards and I never get the battery indicator to read what it did before the battery pull. I don't dare pull the battery if I'm not near my charger as the phone will die in a matter of minutes...
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Jan 31, 2010
I've been reading a lot about people that have problems and in alot of these case a battery pull is a possible recommended fix.My 9700 runs fine.
The question I have is should I still pull it once in a while (i.e. once a month or so) even though I don't have any problems? Can I go months or years without pulling it if I have no problems?
Is pulling like rebooting your computer and it should be done once in a while whether needed or not?Are there those who pull it regularily just ot keep these BB in shape so to speak?
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Jul 9, 2010
I have a Bold 9000 and this morning my BB Desktop manager told me that there is a new software update available and recommended (as always) it. I have started the process and as the device was about to restart it indicated software update failure and now my BB is stuck in boot mode and won't go further.What is the solution? I have recon that I will be loosing all my data on it regardless of what I am doing but right now the device won't go pass the booting screen.
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May 2, 2010
Sure both restarts the OS, but are they the same in terms of ability to fix problems or mode of operation. Perhaps a battery pull is a 'full shutdown' so to speak but alt-caps-del is not? Or is there really no difference at all?
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Apr 2, 2010
Well out of the blue I got a JVM error today. Ive tried the battery pull etc but nothing, white screen just wont go away?I am pretty certain ive lost everything...Will I be able to restore it still from Blackberry desktop or is my phone screwed?
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Jan 12, 2010
I recently bought a Blackberry 9700 from T Mobile, 5,0,0,351 platform 5,1,0,98 and each time i try to scan a friends bbm barcode nothing happens. I have tried diffrent computer screens and diffrent positions, sometimes the phone just hangs and i have to do a battery pull. I have downloaded OTA the new bbm because my desktop manager woont update it. It is not a big issue but i was wondering why it isnt working.I dont know if its ok to post a diffrent problem but i thought it would be easier to get an answer then to make another post. The 2nd problem i have is with voice dialling, it doesnt load if it has a big number of contacts, i fixed it by deleting most of my contacts. It works fine now, but i waz wondering if there is a way to fix this so i can have more contacts.
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Aug 11, 2010
Has anyone not able to open up My World in BlackBerry App World? I did 2 battery pull and I'm still not able to open it. Also I can't get Categories, Top Free, Top Paid or the Search icons to open either.
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Jul 16, 2010
I did a battery pull last night and monopoly didn't push through to my phone. Is this a bad thing? My kid likes the game so I wanted to check it out. Do you have to be subscribed to something to have it? I am on verizon. I did notice that social beat or something like that did apear recently. Just wondering.
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Aug 26, 2010
I can't seem to find this exact problem, so bear with me if I missed it. My problem is that when I did a bettery pull a couple of days ago, my 9700 went into constant reboot. I was able to correct this by connecting to DM and reloading the OS (.714). This was the same OS I was previously using. Now, when I do a BP, the progress bar goes all the way to the end and it just freezes. I have to pull the battery again, and reload the same 714 OS from DM. No help from TMO online help, so I thought I would ask here.
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Jan 11, 2010
Since 2 days ago my blackberry (BIS) isnt working anymore, edge s in small letters cant send or recieve bbm or mail messages calling my carrier didnt help and al the usual stuff as battery pull, reinstall os didnt work
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Jun 25, 2010
i've had this happen to my 8900, and thought there was something wrong with the phone, but after doing a official update from t-mobile on mt 9700 the same thing happens. whe doing a battery pull and the phone reboots. only on the main screen (the screen with all the apps and folders) the screen is completely blank or white and the only way i can see the folders or apps is by highlighting them. only happened after i updated it and only happens when doing a battery pull, once i reset the wall paper it will be fine until i do another battery pull. i already uninstalled and reinstalled my blackberry desktop and try to reload and that didn't fix it. anyone had this issue or know how to fix it.
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Apr 15, 2010
I had photos saved on my memory card i decided to pull my battery out and now all those photos are gone. is their anyway to get them back? why did it do that?
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Feb 27, 2010
I'm a Blackberry 9700 (onyx) user. I have few problems that I would like to share. Please help me solving them if you happen to know the solutions.
1. Once every 4 or 5 days, my 9700 always gets frozen. Does it happen because I never reboot it?
2. And, everytime I do reboot or battery pull, the recently added contact details are erased from my contact list. But, recent SMS, emails, or BBM conversation are not erased at all.
3. When I open the contact list, it only shows one contact name (it seems like all other contact names are erased). Then, when I type any alphabet key, the contact list appears. But, still the recently added contact details (mentioned on problem 2 above) are missing.
Is it because I never update my platform version? I'm currently using version 5.1.0.91 and the BBM is the 5.0.0.330 version.
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Sep 2, 2010
I was getting drops out on calls with 862 so I decided to back to 714 and as usual I dont back up my data as it always does it automatically during the downgrade or upgrade process.This time, I had my email accounts restored but not the actual emails. My contacts have been lost, but the apps and themes are still there.
So I tried restoring my contacts from a backup that I took on the 27th of August but here is the message I get when I try to do the Restoration was an error restoring.There could have been a problem with the device or connection during the restore. Verify that the dvice is turned on and connected.I tried restarting my computer and doing a battery pull but no luck and it is the same cable and port I always use...
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Oct 16, 2011
Any way to pull all my pics and videos and files etc., from my photon 4G without having it on the home screen. The reason being because my phone will not boot up onto the main screen and I have to do a factory reset. I have been taking out the battery and starting it back up for 2 days now and it still wont come back on. I have tons of videos and pics and notes that I need off my phone before I hard reset it so I can use my phone again...
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Mar 19, 2010
I've come to dread restarting my phone (after deleting an app, to free up space). Every time I pull the battery, it's like playing russian roulette with my phone. When it restarts, it goes back to that original wallpaper that my bb bold2 had, and then the trackpad won't work. Even if I click down once to activate the trackpad, nothing moves on my screen. It almost always ends with me having to do a second battery pull, which is really nerve-wracking. It's like there's some sort of SEVERE lag going on. And if it does begin to work after a battery pull, it takes like 6 minutes to begin working.
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Feb 3, 2010
Now that I have upgraded to 5.0 OS, what is the best battery app out there to advise when your battery gets to a certain level. I noticed on the 5.0 OS it gives no warning and when you reboot, it drains the battery fast. Twice after rebooting my battery was low and my BB just shuts off with NO warning. I grant you my battery was approx. 35% before rebooting. It seems that the battery monitor on the BB is not accurate.
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Apr 2, 2010
Is there a way on the 9530 to simulate a battery pull without actually removing and reinstalling the battery?
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Jul 2, 2010
My battrery has been running low quickly . For instance, I charged it yesterday and when it was done charging I made a phone call. I was on the phone for about 11/2 minutes. After I got off I looked at my battery and it was down 1/2 a brick. I've tried removing the battery for awhile, but it doesn't seem to help. I talk on it a lot through the day so I can understand it needing charged at night, but 1 minute off the charger and it's already losing power? I don't use the internet that much, but I do play games. The phone is about a month old. Any advice?
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Apr 29, 2010
Is it normal for my 9700 to take more than 5 minutes to start up?? Its strange because not to long ago I used to do battery pulls or a soft reset and my device would be up and running within a minute or two!! By the time it load up my battery is almost drained!
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Jan 3, 2010
Do we still need to do a Batterie pull from time to time. I ve installed os .421 and since 15 days i haven t done a pull. I only past from 133MB to 131MB so the memory loss won t even be noticed compared to back in the days with the 9000.So my question is do we still need these apps like quick pull etc which i installed to my old 9000.How often should we do a pull every week? Every month?
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Feb 12, 2012
My BOLD 9000 after one year and a half of good work, don't charge more the battery, sometimes the battery icon have the yellow lightning on, sometimes it doesn't appear, in any case the battery don't charge, I tried with a new charger (original) and a new battery (original) nothing to do, in very rare case the battery seems to charge to 20%, (old or new) after with the yellow lightning on the charging don't go on. I tried also from the PC the yellow lightning appear but nothing. Now the warranty is still valid, there is something I can do or it is better for me to send the phone to assistance ?
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Aug 6, 2012
my bold 9000 ran out of battery and it was left for some hours. now it does not turn on. I have put it on charge but nothing happens . A red light keeps on flashing . And it even does not turn green
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Apr 27, 2010
i have a feeling its the battery i have to constantly keep charging it, if it is where should i buy a new one?
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