BB Bold 9000 :: Keys Not Working - Tried Battery Pull
Mar 9, 2010
This morning, out of no where my blackberry started to act strange. if i push on the end button (the red one) it calls some one or if i push on the letter m, it starts typing m like a million times and now it has locked it self and i can't put in my password because the keys don't work.. what can i do? i took the battery out and left it resting for a few but if i can't put in my password how can i get to the phone and try to fix it?
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Jan 24, 2010
I recently upgraded to v5.0.0.411 and have had almost no problems so far. One problem I have had though is whenever I do a battery pull my battery instantly says it's drained upon starting back up. Today it went from 50% to 15% after one pull. I know it is a false reading because recently it went from around 50% to 3%(the yellow low battery light was flashing when I turned it back on as well), however, I was able to use the phone for hours after this and it remained at 3%. From what I've read I'm thinking this might be a problem with the battery or battery contacts? But it's strange that it started happening as soon as I upgraded my OS to 5.0. Any suggestions or info?
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Jan 13, 2010
I was downloading one of the twitter apps through appworld and my phone froze during the install phase. I let it sit for about 30 mins to see if it'll come back to life but it didn't do anything.
I removed the battery for 5 seconds and reinserted but nothing happend. I took out the SIM card and let it sit for 2 hours and still nothing, pluged the wall charger in the phone and no signs of life, no lights nothing!!
I bought it new from Rogers less then 12 months ago and am pissed that it died this soon!!I am looking for advice on how to fix this or a good deal on a 9700. The 3 larger providers in Canada want $700 for the 9700 but WindMobile is charging $450 and no contract, could I buy a WindMobile 9700 unlock and use it on Rogers?
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Feb 6, 2010
I got a friend who brought me his Bold 9000 with a quirky problem: The send button sends "jk", the trackball button sends "hl", the hangup button sends "nm" and the "a" button sends "uo". Battery pull and resetting did not help. Anyone got an idea what could cause the problem? I am unable to do a complete wipe since I cannot get the letter "a"!
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Jun 12, 2010
My blackberry buttons are taking the wrong commands. I press the green/ answerr button it gives letter ‘k” I press the hang-up/red button it gives me the letter M, the track ball is not commanding, it rotates fine but once u click on it, it gives me a letter. Anyone have a solution or will i have to bury my Berry?
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Feb 6, 2010
does it mean pulling the battery even it is still on?? or switch the power off then pull the battery out and wait for 1 minute?
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Jan 11, 2010
Since 2 days ago my blackberry (BIS) isnt working anymore, edge s in small letters cant send or recieve bbm or mail messages calling my carrier didnt help and al the usual stuff as battery pull, reinstall os didnt work
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Jul 3, 2010
I have read the helpful advice posted on this subject. But it does not help. I have a Bold 9000 and accidently I let it run completely and utterly dead. Now whatever I do, I cannot start it. I have plugged it into a charger, I bought a car lead because I have found that this gives a boost, and I have bought a new battery.
Whatever I do, it does not work. Unlike previous writers, when I plug it into any of the charging sources I do not even get a red light, absolutely nothing. When I attach it to the computer nothing is recognised. I am sure that it has not been physically damaged, it has merely run absolutely flat.I am stuck in a holiday destination. Can anyone advise me?
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Feb 19, 2010
I was just wondering. As it turns out that the 9700 and 9000 share the same type of battery, so how is it that the bold has a far superior battery life over the 9000? Some have reported that the 9700 can hold charge upto 2 days even after heavy usage. So i was wondering are the batteries really identical in every way as claimed? and if they arent is it possible to swap the battery of my 9000 and expect a longer battery life? coz the one im having right now only seem to hold charge for about 15hours with fair usage on a 5.0 OS Zain Kuwait.
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Sep 20, 2010
Blackberry Bold 9000
V5.0.0.822 Platform 5.2.0.76
Whenever I do a battery pull my battery indication after reinsertion reads 0% and shows the battery as red. My battery indicator before the battery pull will read anywhere from 80% to 50% but after the battery pull the indicator changes to read zero and is shown in red. If I don't charge the phone it will die even though prior to the battery pull the charge was fine at 80% or so...
I'm pulling the battery because of memory shortages. I HAVE replaced the battery and I still get the same problem. Pulling the battery after this happens changes nothing. I've pulled the battery numerous times afterwards and I never get the battery indicator to read what it did before the battery pull. I don't dare pull the battery if I'm not near my charger as the phone will die in a matter of minutes...
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Sep 7, 2010
I started having problems with my BBM yesterday. My online browser is working fine, but when I try to send a message thru BBM I get the little red clock icon that shows. I've tried the battery pull and that still does not resolve the issue. Any suggestions?
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Jun 11, 2012
My 9000 Bold suddenly changed the function key 'on/call' to 'jk', end/power to 'nm', track ball push to 'hl' and 'a' to 'uo'.No direct reason (never wet, crash, drop...) to find.Others have had this exact problem before but no solution so far?
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Feb 1, 2010
My internet,bbm are not working and im not receiving emails, all im able to do is text. i tried taking out the battery and then restarting it but it did not work.
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Mar 15, 2010
BlackBerry Bold 9000
AT&T
4.6.0.304/Platform 4.0.0.247
PIN: 249F5C2D
Yesterday, I noticed that suddenly the Send (Green), End (Red), and "A"/* keys and the trackball click all stopped functioning. All other keys operate normally (and the trackball scrolls fine), but this is an exceptionally annoying problem. I can't believe it's hardware related, unless these keys all are somehow linked. That being said, I've tried numerous battery pulls, upgraded & downgraded the OS ( between the AT&T-approved .297 & .304, I believe) - and so far nothing on the software end.
The moisture indicators are white, and it hasn't been any closer to moisture then in my pocket during a rainstorm. This problem came on suddenly; I did, one other time, have issue with only the trackball click about a year ago, but that mischievously disappeared by itself after my brain melted in search of a solution.
I've searched around & seen many others with similar problems - but there are no causes given or solutions told of. I don't really want to take this damn thing apart, but it's running up on that real quick. My AT&T contract is up in a month, and I'm unwilling to spend $100+ dollars on a refurb replacement model via my protection plan so close to renewal.
ANY ideas what's causing this problem? Anyone with ideas, please feel free to respond or BBM me - PIN supplied above.
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Mar 15, 2010
BlackBerry Bold 9000 AT&T 4.6.0.304/Platform 4.0.0.247 PIN: [removed personal information] Yesterday, I noticed that suddenly the Send (Green), End (Red), and "A"/* keys and the trackball click all stopped functioning. All other keys operate normally (and the trackball scrolls fine), but this is an exceptionally annoying problem. I can't believe it's hardware related, unless these keys all are somehow linked. That being said, I've tried numerous battery pulls, upgraded & downgraded the OS ( between the AT&T-approved .297 & .304, I believe) - and so far nothing on the software end. The moisture indicators are white, and it hasn't been any closer to moisture then in my pocket during a rainstorm. This problem came on suddenly; I did, one other time, have issue with only the trackball click about a year ago, but that mischievously disappeared by itself after my brain melted in search of a solution. I've searched around & seen many others with similar problems - but there are no causes given or solutions told of. I don't really want to take this **bleep** thing apart, but it's running up on that real quick. My AT&T contract is up in a month, and I'm unwilling to spend $100+ dollars on a refurb replacement model via my protection plan so close to renewal. ANY ideas what's causing this problem?
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Jan 31, 2010
I've been reading a lot about people that have problems and in alot of these case a battery pull is a possible recommended fix.My 9700 runs fine.
The question I have is should I still pull it once in a while (i.e. once a month or so) even though I don't have any problems? Can I go months or years without pulling it if I have no problems?
Is pulling like rebooting your computer and it should be done once in a while whether needed or not?Are there those who pull it regularily just ot keep these BB in shape so to speak?
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May 2, 2010
Sure both restarts the OS, but are they the same in terms of ability to fix problems or mode of operation. Perhaps a battery pull is a 'full shutdown' so to speak but alt-caps-del is not? Or is there really no difference at all?
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Apr 2, 2010
Well out of the blue I got a JVM error today. Ive tried the battery pull etc but nothing, white screen just wont go away?I am pretty certain ive lost everything...Will I be able to restore it still from Blackberry desktop or is my phone screwed?
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Jan 12, 2010
I recently bought a Blackberry 9700 from T Mobile, 5,0,0,351 platform 5,1,0,98 and each time i try to scan a friends bbm barcode nothing happens. I have tried diffrent computer screens and diffrent positions, sometimes the phone just hangs and i have to do a battery pull. I have downloaded OTA the new bbm because my desktop manager woont update it. It is not a big issue but i was wondering why it isnt working.I dont know if its ok to post a diffrent problem but i thought it would be easier to get an answer then to make another post. The 2nd problem i have is with voice dialling, it doesnt load if it has a big number of contacts, i fixed it by deleting most of my contacts. It works fine now, but i waz wondering if there is a way to fix this so i can have more contacts.
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Aug 11, 2010
Has anyone not able to open up My World in BlackBerry App World? I did 2 battery pull and I'm still not able to open it. Also I can't get Categories, Top Free, Top Paid or the Search icons to open either.
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Jul 16, 2010
I did a battery pull last night and monopoly didn't push through to my phone. Is this a bad thing? My kid likes the game so I wanted to check it out. Do you have to be subscribed to something to have it? I am on verizon. I did notice that social beat or something like that did apear recently. Just wondering.
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Aug 26, 2010
I can't seem to find this exact problem, so bear with me if I missed it. My problem is that when I did a bettery pull a couple of days ago, my 9700 went into constant reboot. I was able to correct this by connecting to DM and reloading the OS (.714). This was the same OS I was previously using. Now, when I do a BP, the progress bar goes all the way to the end and it just freezes. I have to pull the battery again, and reload the same 714 OS from DM. No help from TMO online help, so I thought I would ask here.
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Jun 25, 2010
i've had this happen to my 8900, and thought there was something wrong with the phone, but after doing a official update from t-mobile on mt 9700 the same thing happens. whe doing a battery pull and the phone reboots. only on the main screen (the screen with all the apps and folders) the screen is completely blank or white and the only way i can see the folders or apps is by highlighting them. only happened after i updated it and only happens when doing a battery pull, once i reset the wall paper it will be fine until i do another battery pull. i already uninstalled and reinstalled my blackberry desktop and try to reload and that didn't fix it. anyone had this issue or know how to fix it.
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Apr 15, 2010
I had photos saved on my memory card i decided to pull my battery out and now all those photos are gone. is their anyway to get them back? why did it do that?
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Feb 27, 2010
I'm a Blackberry 9700 (onyx) user. I have few problems that I would like to share. Please help me solving them if you happen to know the solutions.
1. Once every 4 or 5 days, my 9700 always gets frozen. Does it happen because I never reboot it?
2. And, everytime I do reboot or battery pull, the recently added contact details are erased from my contact list. But, recent SMS, emails, or BBM conversation are not erased at all.
3. When I open the contact list, it only shows one contact name (it seems like all other contact names are erased). Then, when I type any alphabet key, the contact list appears. But, still the recently added contact details (mentioned on problem 2 above) are missing.
Is it because I never update my platform version? I'm currently using version 5.1.0.91 and the BBM is the 5.0.0.330 version.
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Sep 2, 2010
I was getting drops out on calls with 862 so I decided to back to 714 and as usual I dont back up my data as it always does it automatically during the downgrade or upgrade process.This time, I had my email accounts restored but not the actual emails. My contacts have been lost, but the apps and themes are still there.
So I tried restoring my contacts from a backup that I took on the 27th of August but here is the message I get when I try to do the Restoration was an error restoring.There could have been a problem with the device or connection during the restore. Verify that the dvice is turned on and connected.I tried restarting my computer and doing a battery pull but no luck and it is the same cable and port I always use...
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Mar 19, 2010
I've come to dread restarting my phone (after deleting an app, to free up space). Every time I pull the battery, it's like playing russian roulette with my phone. When it restarts, it goes back to that original wallpaper that my bb bold2 had, and then the trackpad won't work. Even if I click down once to activate the trackpad, nothing moves on my screen. It almost always ends with me having to do a second battery pull, which is really nerve-wracking. It's like there's some sort of SEVERE lag going on. And if it does begin to work after a battery pull, it takes like 6 minutes to begin working.
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Mar 19, 2012
My iPhone 4 volume keys and silent/ringer keys are not working and it doesn't ring and vibrate when i get a call or text and neither the sound working when i use any app like games etc. but when i go to settings and change the ringtone then its ringing and the sound is working when i play music but there is a problem as well the headphone dock is not working.
Info:iPhone 4, iOS 5.1
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Apr 26, 2012
The keys of my blackberry aren't working anymore even though the screen is working and it hasn't got wet or anything. It isn't working since a few days, and it's driving me crazy because I receive all the messages and notifications but I can't read them since I can't type my password. I took the battery off, restarted it a thousand times but nothing seems to work .
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May 26, 2012
My Bold 9780 is about 1 1/2 years old. OS 6.0 bundle2921. A few letters do not work along with the menu key. The phone reset itself since I could not enter the password properly without these keys. I also cannot use the number 5 which is part of our area code. I have had it looked at (fixed) twice without success. They say it needs a motherboard. Now that I got the phone back the microphone doesn't work. I can hear callers but they can barely hear me. I have 1 1/2 years left on the contract but have a useless phone now.
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May 23, 2011
Over the past two weeks I have no longer been able use the Alt + I and O to sort my messages. I've turned off/on and taken the battery out, and still do not have this capability. The alt key works with other letters/numbers, just not as the shortcut for incoming and outgoing.
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