BB Bold :: My Keys Aren't Working
Apr 26, 2012
The keys of my blackberry aren't working anymore even though the screen is working and it hasn't got wet or anything. It isn't working since a few days, and it's driving me crazy because I receive all the messages and notifications but I can't read them since I can't type my password. I took the battery off, restarted it a thousand times but nothing seems to work .
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Mar 19, 2015
I dropped my Lumia 1520 by mistake all navigation buttons are work but the search button doesn't light up how to fix it
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Jan 23, 2012
I got the new Bold 9900 a couple of weeks ago, and everything was working fine, but then a couple of days ago, everything just seemed to stop working. On BBM, whenever I try to send a message, the little red clock just appears, and I'm not seeing anybody's recent updates. My emails aren't coming through & none of the internet based apps are working. I've tried the hard reboot and reinstalling all the apps but nothing has worked.I've also done the Host Routing Table registration stuff but have not recieved any message. When I click on the service staus option, under the Blackberry Enterprise Service option, it says 'not connected'.
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Mar 19, 2012
My iPhone 4 volume keys and silent/ringer keys are not working and it doesn't ring and vibrate when i get a call or text and neither the sound working when i use any app like games etc. but when i go to settings and change the ringtone then its ringing and the sound is working when i play music but there is a problem as well the headphone dock is not working.
Info:iPhone 4, iOS 5.1
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May 26, 2012
My Bold 9780 is about 1 1/2 years old. OS 6.0 bundle2921. A few letters do not work along with the menu key. The phone reset itself since I could not enter the password properly without these keys. I also cannot use the number 5 which is part of our area code. I have had it looked at (fixed) twice without success. They say it needs a motherboard. Now that I got the phone back the microphone doesn't work. I can hear callers but they can barely hear me. I have 1 1/2 years left on the contract but have a useless phone now.
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May 23, 2011
Over the past two weeks I have no longer been able use the Alt + I and O to sort my messages. I've turned off/on and taken the battery out, and still do not have this capability. The alt key works with other letters/numbers, just not as the shortcut for incoming and outgoing.
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Jun 12, 2010
My blackberry buttons are taking the wrong commands. I press the green/ answerr button it gives letter ‘k” I press the hang-up/red button it gives me the letter M, the track ball is not commanding, it rotates fine but once u click on it, it gives me a letter. Anyone have a solution or will i have to bury my Berry?
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Apr 8, 2011
I have had a blackberry bold 9780 for the last year and a half and I love it. I recently did a bbm update and shortly after that certain keys worked off and on. I contacted Rogers and they advised to to update the OS so I did. This has not helped. The next call I made to them, they advised me to take it to a rogers store for repair. I did and they informed me that they do not repair out of warranty and they sent me to a kiosk in the mall to have it repaired. According to the kiosk they were not able to fix the issue, they cleaned it, replaced the membrane and still no luck. Now the buttons that worked infrequently no longer work at all. The buttons that do not work are i, o, k,l,m,$ and delete.
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May 10, 2011
not sure if there is a way of 'cleaning' the key pad on my 9900??When texting it is increasingly becoming a pain, especially the c and b buttons...they just don't seem to work everytime?
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Feb 13, 2010
I had my bb 9700 for 2 days and im not super satisfied with it as i thought i would be. first problem is I can not hold down the alt key and type other special characters continously. I have to press the alt key , let go , then click the other key which is really annoying. I talked to a rogers rep online and they helped me reboot my phone software and it still has this problem he said i might need a replacement which I dont want because of the inconvenience.
And the keyboard in general is really hard to type on. Compared to the curve 8900, it is so much easier to type on that. the keyboard on the 9700 feels alot stiffer and most of the time when I try to type at a fast speed it doesnt get all the letters i type even though i know i clicked it. once i turn off my 9700, I cant turn it back on. the only way to turn it on is the remove the battery and put it back in. I searched on google and it seems like a few other people are also having these problems but theres no solution.
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Aug 14, 2012
Just noticed this morning that keys "RT FG CV" stopped working. The rest of the keypad is functional as well as the touchscreen. I even tried removing the battery... nothing.
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Nov 1, 2010
I am unable to use any keys they just keep typing Hl ou?
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Jun 6, 2010
My Bold 9700 has suddenly developed a glitch and being a newbie,When holding the Alt or Shift keys, no other keys work i.e. Holding Alt + R does not give 3 as expected . If I press Alt or Shift, release and then press the desired key (for numbers/symbols), then it works fine. This has not been a problem since I got my 9700 in February and holding down Alt/Shift has worked since day 1.
I am running OS v5.0.0.421 I have tried several battery pulls to no effect.I am guessing that I should back up my data, wipe the device and clean install the current OS.
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Mar 9, 2010
This morning, out of no where my blackberry started to act strange. if i push on the end button (the red one) it calls some one or if i push on the letter m, it starts typing m like a million times and now it has locked it self and i can't put in my password because the keys don't work.. what can i do? i took the battery out and left it resting for a few but if i can't put in my password how can i get to the phone and try to fix it?
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May 9, 2012
Since I downloaded new update for iPhone 4S I can't get into any of my apps. I click and it does nothing? I don't get it..
Info:
iPhone 4S
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Nov 7, 2013
When I receive texts with emojis from another WP it just shows a diamond with a question mark.
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Mar 14, 2015
I recently purchased the LG G3 on Fido, and a few days ago I started experiencing problems with all my google apps. It began when I went to download an app and there was no progress ( the bar would just move along and say 'downloading' but nothing would download), I tried updating an app, and the same thing happened. Now my gmail and google now won't work either as well as google play games. I've restarted the phone multiple times, even removed and re-added my google account. still no luck. I'm not up to factory resetting my phone as I have valuable text messages that I can't afford to lose.
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Apr 6, 2012
What do i do if my volume buttons aren't working?
Info:iPhone 4S
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Jun 2, 2014
my volume on my iPhone isnt working right. this is a 4S, and over 2yrs old. i've never had problems with buttons beforeÂ
now when i am trying to watch a YouTube video for example, or typing clicks- there is no sound coming out of the phone speaker. whenever i press the volume buttons up/down, the "ringer" square comes on but no volume bars are displayed. whenever i watch a YouTube or listen to a podcast i can not raise or lower the volume on the screen either. i do hear the phone ring, and hear alarms through the speaker. Â
i have tried a 'shut down' and then a 'reset' (pressing power/home button together to power down). but i could not lower or raise volume either. i can listen w/headphones, and AirPlay. i updated the iOS a while ago (2 months?) and this happened much after the update.
Info:
iPhone 4S, iOS 5.0.1, ios 7.06!
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Jan 8, 2015
When I connect my Lumia 1320 to my WiFi, it gets connected. I can browse the internet. But my apps (WhatsApp, Hike, etc) and the Store stop working.
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May 5, 2015
I have a T-Mobile S6 and when I'm connected to WIFI, hangouts notifications do not get pushed. I have to manually open hangouts and all of the notifications come flooding in. Never see this issue with WIFI off.
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Jun 11, 2012
My iPhone 4S was dropped in some ranch dressing with the microphone & external speaker part getting the worst of it! I tried making a phone call to a friend of mine and she couldn't hear me. She said that all she heard was clicking noises. (I talked to her later in person!) I also tried playing music through the external speaker and with the volume on as high as it can go, you can hardly hear the music from the speaker. Weird thing is that I sent a friend of mine a Hey Tell message and he said that he heard me crystal clear!! I set my phone in rice overnight and nothing helped so far. Not sure what else to do!! I don't have a warranty on my phone!
Info:
iPhone 4S
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Jun 30, 2015
I'm having an galaxy s6 and 3 days ago the back and menu buttons stopped to work. I've try to reset the phone to default and it doesn't work.
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Jun 7, 2015
My notifications for both Whatsapp and Viber do not work. I've tried resetting my phone, I've tried deleting the apps and re-downloading them but yet nothing works. The actual apps do not appear in the notifications + actions, as an option. I cannot turn on the notifications at all ! When I open Whatsapp I receive a message saying the following: Whatsapp detected an issue with your phone that will prevent you from recieving new message notifications. Please reboot your phone.
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Jun 30, 2015
Whenever I open Youtube all hat shows up is the loading circle and nothing else will happen. When I open the Google Play Store the background just shows white and nothing else. This has been happening for the last couple days. I have tried force stopping both of them and tried everything to try getting them to work.
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Nov 20, 2011
my Bold 9650 phone is on mute and I can't unmute it. The mute button works, the calls aren't on mute, I can hear the callers, but they can't hear me.
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Jun 14, 2012
I have a Blackberry Curve 8530 and The a key stopped working, it wont scorll down in the bbm app, and some of the keys are being difficult, the back button is verry finicky as well. This all just happedned at once. I have not dropped it or got it wet. why has it just stopped working randomly?
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Sep 11, 2011
I just received the Bold 9650 with 6 OS on it a few weeks ago. Although I am receiving text emails alright, the HTML emails aren't displaying correctly. It is just a bunch of jibberish displaying on the screen. After searching online for a solution, everyone just keeps saying to enable HTML under the messages option... but I'm not even finding the messages option choice? Under the Options menu, I have:
Sounds and Ring Tones
Networks and Connections
Display
Typing and Input
Device
Call Management
Security
Accessibility
Third Party Applications
how to get my HTML messages to display? I've tried taking the battery out and I've also tried "Get Images" and that doesn't do anything at all.
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Jun 30, 2011
I woke up this morning to my phone not working.My trackball is able to scroll left-right and up-down, but unable to click. As well, none of the other keys work.I've tried resetting my phone by pulling the battery out & I've deleted all the apps that were on it via the Desktop Software.I can't answer the phone, check/ respond to texts nothing. I bought the phone at Radio Shack a little less than a year ago.I've never had water damage, my strip is still white.
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Jun 22, 2011
My E key on my key pad isn't working...it's only that one key. how to make it work without sending it back or taking it apart.
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Jan 24, 2012
I have a Blackberry Torch 9800, and for some reason the main keys (the menu, answer, trackpad, and hangup) are not working. There is no water damage at all, and i haven't dropped it etc.
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