BB Bold 9700 :: Alt And Shift Keys Not Working Fully
Jun 6, 2010
My Bold 9700 has suddenly developed a glitch and being a newbie,When holding the Alt or Shift keys, no other keys work i.e. Holding Alt + R does not give 3 as expected . If I press Alt or Shift, release and then press the desired key (for numbers/symbols), then it works fine. This has not been a problem since I got my 9700 in February and holding down Alt/Shift has worked since day 1.
I am running OS v5.0.0.421 I have tried several battery pulls to no effect.I am guessing that I should back up my data, wipe the device and clean install the current OS.
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Sep 21, 2011
I m unable to restart my bb bold 2 by pressing the alt + right shift + Del keys d red light flashes & a mssg appers.. media card inserted.. all media files will be copied & d screen jus flashes back on immd!
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Feb 13, 2010
I had my bb 9700 for 2 days and im not super satisfied with it as i thought i would be. first problem is I can not hold down the alt key and type other special characters continously. I have to press the alt key , let go , then click the other key which is really annoying. I talked to a rogers rep online and they helped me reboot my phone software and it still has this problem he said i might need a replacement which I dont want because of the inconvenience.
And the keyboard in general is really hard to type on. Compared to the curve 8900, it is so much easier to type on that. the keyboard on the 9700 feels alot stiffer and most of the time when I try to type at a fast speed it doesnt get all the letters i type even though i know i clicked it. once i turn off my 9700, I cant turn it back on. the only way to turn it on is the remove the battery and put it back in. I searched on google and it seems like a few other people are also having these problems but theres no solution.
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Nov 25, 2011
So my bold 9700 began to re-boot itself and the bar started to load, reached about three quarters and wont go any further. I tried everything from charging the phone, removing the battery for hours, removing the micro sd card, but it still continues to load to a certain point and sticks. I've tried everything over and over but nothing different happens.
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Apr 4, 2012
my bold 9700 won't fully load. When i try turning on the phone it loads part way then stops..
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Aug 19, 2010
i am planning on unlocking a bold 9700 for use abroad in spain with a vodafone sim card. i understand the unlocking process, but my question is whether or not the phone, which is going to be unlocked from at&t, will have full 3g functionality on vodafone's network in europe. i have heard that phones will work in europe when unlocked, but not necessarily with european 3g if they have previously been locked to at&t.
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Apr 10, 2010
I heard that for some phones its possible to have a green led indicator come on when the phone is finished charging. I was wondering if its possible for my 9700 and if so, how can I do that.
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Apr 4, 2011
I'm an experienced B-Berry user, but lately when I "search" I'm not getting "hits" that I KNOW are in my Blackberry Bold 9700. For example, I'll create a calendar entry called "XYZ test" and then type in XYZ test in the search window and get no returns. Only some entries seem to get returns, and others none at all. Blackberry Bold 9700 with 6.0 Bundle - and user since Blackberries were really big and very blue...
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May 10, 2010
I have had my 9700. I just noticed today that the sliver pieces that separate each row of keys are fragile. I have one piece that is totally broken on both sides under the Talk and End button, another broken one under the Q and the lower left one below the Z key. On all of them but bottom one, they were originally hard to see. Not sure how I found them but upon closer inspection, more and more were broken. The bottom one actually sticks up some.
My only concern is that they are going to get worse and totally break off and then free for all on dust and dirt in actual keyboard. These silver strips look real cheap. Anyone else have broken ones in their keyboard? How have you solved the issue? Can they easliy replace just the keyboard at the tech center? I have seen OEM keyboards for sale too but not sure I want to try that myself. I am going to call At&t but not sure if they will do a warranty swap for this. My wife has the same phone and hers are all fine and intact. I think parts of this phone were made on a budget. Bad design with the keyboard.
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Mar 11, 2010
Right I have disabled dial from homescreen and I gone thru all the keys and not one of them opens up my sms inbox is there a way to assign it to a key not being used?
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Mar 26, 2010
I only used my 9700 for 1-2 weeks and some keys are already starting to wobbling in its casing, seems have gotten loose, but the main problem is that its making a "double clicking" noise, by that I mean initially it was suppose to only click once after u pressed the key down fully. But now some are making a click(I think its due to the wobbling in its casing) before the keys are being pressed and typed.
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Apr 30, 2010
I recently updated my Blackberry 9700 and ever since it's not as it used to be. I used to press the top left to lock button to lock it. When I did this the screen would dim, but now when I press the shortcut key the screen goes black. Then if I press the shortcut key again it unlocks it straight away even though I have the password option on. Before, regardless of which ever key I pressed it would always ask for a password. Now, the only time it asks for the password is when I take it out of the holster. This is really annoying me.Is this something that i can change or do i have to do a restore??
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Mar 19, 2012
My iPhone 4 volume keys and silent/ringer keys are not working and it doesn't ring and vibrate when i get a call or text and neither the sound working when i use any app like games etc. but when i go to settings and change the ringtone then its ringing and the sound is working when i play music but there is a problem as well the headphone dock is not working.
Info:iPhone 4, iOS 5.1
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Apr 26, 2012
The keys of my blackberry aren't working anymore even though the screen is working and it hasn't got wet or anything. It isn't working since a few days, and it's driving me crazy because I receive all the messages and notifications but I can't read them since I can't type my password. I took the battery off, restarted it a thousand times but nothing seems to work .
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May 26, 2012
My Bold 9780 is about 1 1/2 years old. OS 6.0 bundle2921. A few letters do not work along with the menu key. The phone reset itself since I could not enter the password properly without these keys. I also cannot use the number 5 which is part of our area code. I have had it looked at (fixed) twice without success. They say it needs a motherboard. Now that I got the phone back the microphone doesn't work. I can hear callers but they can barely hear me. I have 1 1/2 years left on the contract but have a useless phone now.
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May 23, 2011
Over the past two weeks I have no longer been able use the Alt + I and O to sort my messages. I've turned off/on and taken the battery out, and still do not have this capability. The alt key works with other letters/numbers, just not as the shortcut for incoming and outgoing.
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Jun 12, 2010
My blackberry buttons are taking the wrong commands. I press the green/ answerr button it gives letter ‘k” I press the hang-up/red button it gives me the letter M, the track ball is not commanding, it rotates fine but once u click on it, it gives me a letter. Anyone have a solution or will i have to bury my Berry?
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Apr 8, 2011
I have had a blackberry bold 9780 for the last year and a half and I love it. I recently did a bbm update and shortly after that certain keys worked off and on. I contacted Rogers and they advised to to update the OS so I did. This has not helped. The next call I made to them, they advised me to take it to a rogers store for repair. I did and they informed me that they do not repair out of warranty and they sent me to a kiosk in the mall to have it repaired. According to the kiosk they were not able to fix the issue, they cleaned it, replaced the membrane and still no luck. Now the buttons that worked infrequently no longer work at all. The buttons that do not work are i, o, k,l,m,$ and delete.
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May 10, 2011
not sure if there is a way of 'cleaning' the key pad on my 9900??When texting it is increasingly becoming a pain, especially the c and b buttons...they just don't seem to work everytime?
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Aug 14, 2012
Just noticed this morning that keys "RT FG CV" stopped working. The rest of the keypad is functional as well as the touchscreen. I even tried removing the battery... nothing.
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Nov 1, 2010
I am unable to use any keys they just keep typing Hl ou?
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Mar 9, 2010
This morning, out of no where my blackberry started to act strange. if i push on the end button (the red one) it calls some one or if i push on the letter m, it starts typing m like a million times and now it has locked it self and i can't put in my password because the keys don't work.. what can i do? i took the battery out and left it resting for a few but if i can't put in my password how can i get to the phone and try to fix it?
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Feb 1, 2011
I have a blackberry curve 9300 thats about 1 months old. Two days ago the trackpad started to work only with ALT or SHIFT keys.Problem is:Situation 1) In the home menu the track pad scrolls great. It can move up to change ring settings, left, right, down, etc. Completely normal.Situation 2) I press the menu key and the trackpad no longer works. I can't scroll left right up or down through the icons. Now when I try holding the alt key OR the shift key, the track pad works again.. Only in some menus do I need to hold the alt or shift key to activate the track pad (and I need to hold the shift or alt key for the track pad to work, ie, if I release the alt/shift key it no longer responds)Situation 3) When sending a text message when I use the track pad to scroll down and send a message, it takes the last character and cycles through the symbols for that characterSpecs:Phone: Blackberry 9300 CurveSoftware: v5.0.0.845 (Platform 6.3.0.34) Done:I've tried the factory reset, removing the batter, removing the sim, etc.
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Jan 5, 2015
I've notcied that my Timeshift Video has stopped work. I can tap the icon and record the video, but I no longer get the option to slow down any part of the video. I've tried playing the saved video but none of the appshave that feature.
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Jun 23, 2010
Shift key fell out & gone missing, phone 7 weeks old
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Nov 8, 2011
have a problem with the bottom left shift key falling out?Not a scratch on it, never been dropped.They (The Source & Bell Canada ) want to send it away to be "fixed: I cannot be without my phone!!Bell and RIM should just replace it.
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Mar 26, 2010
Using an unlocked AT&T branded 9700 on T-Mobile. My device reports EDGE, not 3G. Any way to get 3G working on T-Mobile?
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Mar 4, 2010
I have no idea what's going on with my camera, when I open it, it keeps showing me a black screen and keep loading.
but my problem isn't like the others, cos it didn't show me message like, "Could not start the camera. Close other applications and try opening camera again".
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May 10, 2011
I'm travelling with my Bold 9780, and for some reason I can neither send BBMs or emails. All other functions are fine, including receiving texts and emails. My Carier is Vodafone UK and I'm roaming on AT&T in the US. I this a problem with my Vodafone carrier, or is it to do with my roaming facilities?
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Jan 8, 2010
Physical keyboard lights are not working when display is fully up. Keyboard lights work only when display is halfway up. Lights go off just a millimeter before when display reach it top position.Can anyone suggest is this a software issue or there is something physically wrong with phone (slider-switch is slightly misplaced or broken)?
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May 11, 2010
I've had the BB 9700 for all of 2 weeks, but I've only been using it for about 4 days, because I didn't have time to transfer over my data from my old Curve 8320.One of the only reasons I stayed w/ a Blackberry vs another type of phone was UMA on T-Mobile. I need UMA in my office or I don't get reception. I had limited problems with the UMA on my 8320 but mostly it would work.
I could not get UMA to work *at all* yesterday. And today the wifi connection itself was being flaky. I couldn't get it to connect properly. I made sure it was on wifi perferred (it's been that way all along). I fooled w/ the settings for the actual wifi connection. I turned on and then off again the "allow inter-access point handover". Our SSID is not broadcast so I don't think that box should be checked.
I did a battery pull and restarted the phone and the wifi *and* UMA came on for the first time. This was short-lived though because as soon as it switched over to the mobile network, I couldn't get it to connect to the wifi network at all (even if I turned off mobile), and the UMA of course disappeared again.Any additional suggestions would be most appreciated. Yesterday the wifi wasn't acting funny (I don't think anyway) but I still couldn't connect over UMA.I'm open to other firmware versions (mine is stock .330) if it fixes the UMA issue.
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