BB Bold 9000 :: Bold Acting Up / Keys Not Working
Jun 12, 2010
My blackberry buttons are taking the wrong commands. I press the green/ answerr button it gives letter ‘k” I press the hang-up/red button it gives me the letter M, the track ball is not commanding, it rotates fine but once u click on it, it gives me a letter. Anyone have a solution or will i have to bury my Berry?
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Mar 9, 2010
This morning, out of no where my blackberry started to act strange. if i push on the end button (the red one) it calls some one or if i push on the letter m, it starts typing m like a million times and now it has locked it self and i can't put in my password because the keys don't work.. what can i do? i took the battery out and left it resting for a few but if i can't put in my password how can i get to the phone and try to fix it?
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Jun 11, 2012
My 9000 Bold suddenly changed the function key 'on/call' to 'jk', end/power to 'nm', track ball push to 'hl' and 'a' to 'uo'.No direct reason (never wet, crash, drop...) to find.Others have had this exact problem before but no solution so far?
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Mar 15, 2010
BlackBerry Bold 9000
AT&T
4.6.0.304/Platform 4.0.0.247
PIN: 249F5C2D
Yesterday, I noticed that suddenly the Send (Green), End (Red), and "A"/* keys and the trackball click all stopped functioning. All other keys operate normally (and the trackball scrolls fine), but this is an exceptionally annoying problem. I can't believe it's hardware related, unless these keys all are somehow linked. That being said, I've tried numerous battery pulls, upgraded & downgraded the OS ( between the AT&T-approved .297 & .304, I believe) - and so far nothing on the software end.
The moisture indicators are white, and it hasn't been any closer to moisture then in my pocket during a rainstorm. This problem came on suddenly; I did, one other time, have issue with only the trackball click about a year ago, but that mischievously disappeared by itself after my brain melted in search of a solution.
I've searched around & seen many others with similar problems - but there are no causes given or solutions told of. I don't really want to take this damn thing apart, but it's running up on that real quick. My AT&T contract is up in a month, and I'm unwilling to spend $100+ dollars on a refurb replacement model via my protection plan so close to renewal.
ANY ideas what's causing this problem? Anyone with ideas, please feel free to respond or BBM me - PIN supplied above.
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Mar 15, 2010
BlackBerry Bold 9000 AT&T 4.6.0.304/Platform 4.0.0.247 PIN: [removed personal information] Yesterday, I noticed that suddenly the Send (Green), End (Red), and "A"/* keys and the trackball click all stopped functioning. All other keys operate normally (and the trackball scrolls fine), but this is an exceptionally annoying problem. I can't believe it's hardware related, unless these keys all are somehow linked. That being said, I've tried numerous battery pulls, upgraded & downgraded the OS ( between the AT&T-approved .297 & .304, I believe) - and so far nothing on the software end. The moisture indicators are white, and it hasn't been any closer to moisture then in my pocket during a rainstorm. This problem came on suddenly; I did, one other time, have issue with only the trackball click about a year ago, but that mischievously disappeared by itself after my brain melted in search of a solution. I've searched around & seen many others with similar problems - but there are no causes given or solutions told of. I don't really want to take this **bleep** thing apart, but it's running up on that real quick. My AT&T contract is up in a month, and I'm unwilling to spend $100+ dollars on a refurb replacement model via my protection plan so close to renewal. ANY ideas what's causing this problem?
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Apr 26, 2012
The keys of my blackberry aren't working anymore even though the screen is working and it hasn't got wet or anything. It isn't working since a few days, and it's driving me crazy because I receive all the messages and notifications but I can't read them since I can't type my password. I took the battery off, restarted it a thousand times but nothing seems to work .
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May 26, 2012
My Bold 9780 is about 1 1/2 years old. OS 6.0 bundle2921. A few letters do not work along with the menu key. The phone reset itself since I could not enter the password properly without these keys. I also cannot use the number 5 which is part of our area code. I have had it looked at (fixed) twice without success. They say it needs a motherboard. Now that I got the phone back the microphone doesn't work. I can hear callers but they can barely hear me. I have 1 1/2 years left on the contract but have a useless phone now.
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May 23, 2011
Over the past two weeks I have no longer been able use the Alt + I and O to sort my messages. I've turned off/on and taken the battery out, and still do not have this capability. The alt key works with other letters/numbers, just not as the shortcut for incoming and outgoing.
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Apr 8, 2011
I have had a blackberry bold 9780 for the last year and a half and I love it. I recently did a bbm update and shortly after that certain keys worked off and on. I contacted Rogers and they advised to to update the OS so I did. This has not helped. The next call I made to them, they advised me to take it to a rogers store for repair. I did and they informed me that they do not repair out of warranty and they sent me to a kiosk in the mall to have it repaired. According to the kiosk they were not able to fix the issue, they cleaned it, replaced the membrane and still no luck. Now the buttons that worked infrequently no longer work at all. The buttons that do not work are i, o, k,l,m,$ and delete.
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May 10, 2011
not sure if there is a way of 'cleaning' the key pad on my 9900??When texting it is increasingly becoming a pain, especially the c and b buttons...they just don't seem to work everytime?
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Feb 13, 2010
I had my bb 9700 for 2 days and im not super satisfied with it as i thought i would be. first problem is I can not hold down the alt key and type other special characters continously. I have to press the alt key , let go , then click the other key which is really annoying. I talked to a rogers rep online and they helped me reboot my phone software and it still has this problem he said i might need a replacement which I dont want because of the inconvenience.
And the keyboard in general is really hard to type on. Compared to the curve 8900, it is so much easier to type on that. the keyboard on the 9700 feels alot stiffer and most of the time when I try to type at a fast speed it doesnt get all the letters i type even though i know i clicked it. once i turn off my 9700, I cant turn it back on. the only way to turn it on is the remove the battery and put it back in. I searched on google and it seems like a few other people are also having these problems but theres no solution.
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Aug 14, 2012
Just noticed this morning that keys "RT FG CV" stopped working. The rest of the keypad is functional as well as the touchscreen. I even tried removing the battery... nothing.
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Nov 1, 2010
I am unable to use any keys they just keep typing Hl ou?
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Jun 6, 2010
My Bold 9700 has suddenly developed a glitch and being a newbie,When holding the Alt or Shift keys, no other keys work i.e. Holding Alt + R does not give 3 as expected . If I press Alt or Shift, release and then press the desired key (for numbers/symbols), then it works fine. This has not been a problem since I got my 9700 in February and holding down Alt/Shift has worked since day 1.
I am running OS v5.0.0.421 I have tried several battery pulls to no effect.I am guessing that I should back up my data, wipe the device and clean install the current OS.
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Jan 23, 2010
Why can't RIM develop a Bold 9xxx with the body of the Bold 9000 with larger memory, Trackpad, better camera? They've done it with the Tour and Curve. Plus they've got all the parts available already, just need a little engineering to fit the trackpad and everything else. C'mon RIM. We know you can do it. I'm sure you'd sell millions of them.
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Oct 25, 2011
I just got my BB bold 9930 yesterday, and when I open amail, cannot return back to the inbox. The return button open an overlay like the Swicth app button. I have to press the BB key and scroll down to close before I can get out of anything I open. If there is no close option, then I have to shut down but removing the battery to get rid of it and have the return key working for a while.
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Jan 12, 2010
I'm on my 2nd Bold 9700 in 4 days... The wireless connection is working fine outside and in some parts of my work building..but not in my office... Talked to our IT group and they don't get why i wouldn't get wireless because we have "booster's" through out the facility.I went from a bb 8703e (which i had no issues with for 3yrs) to a bold 9700 _ love the phone but not if i can't retrieve emails, internet..etc.
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Jun 18, 2012
my Black berry Bold 9000 is not working with BIS, but i browse with my credit. when i remove the sim and put it inside my friend's phone it works with his phone.
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Jun 5, 2010
I have a Bold 9000 with AT&T and im trying to upgrade to 5.0 When the spplication loader come up it says my current is 4.6.0.304 but does not give me the option click 5.0, its not listed?
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Mar 4, 2010
Quick question. I am starting a new Job and they are getting me a superbasic Perl. I need this for work and so I will be forking some dough out of my pocket to get one of the two following phones: Bold 9000 (I'll pay 100$ Canadian, not Us) Curve 8530 (pay 24.99$ Canadian). I am very used to the Iphone and HTC Touch Pro 2 (not trying to start a flaming/argument/anything else , its just what i'm used to). I am very used to browsing with the other phones and I have heard that BB phones are not up to par, so my expectations will be low. Out of the two phones however, does one perform better than the other (Curve 8530 vs Bold 9000)? Out of the two phones, which one do you recommend overall. I have read that the Bold 9000 even though it is older, it still outperforms the 8530...
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Aug 30, 2010
I dropped my BlackBerry Bold 9000 on the weekend and damaged the LCD screen. The device still works, but two thirds of the LCD is now white and there's what looks like an inkblot on the left side of the screen. I'd like to try to fix it, but don't really want to shell out a lot of $ to do so --- I'm a month away from upgrading.Does anyone have any suggestions, or perhaps a dead BlackBerry with a working screen that you're willing to part with? A DIY repair -- this is out of warranty anyway -- looks straightforward, but I'm not sure I want to spend the $100 or so for a new OEM part to replace the LCD screen.
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Jan 28, 2010
Someone brought me over a BB bold from morracco. Everything in the phone works fine excpet for the fact the moraccan keyboard has the "Q" and "A" keys switched and the "W" and "Z" switched. The keyboard itself can physically be switched to an american one BUT is it possible to reconfigure the phone to work as if it were american phone For example, the keys are in place as if the phone was american but if i push Q it types A and vise versa.
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Aug 4, 2010
After i upgrade 5.0.0.822. i found when somebody called me and messages me any kind of notification doesnt ring if i restart it works but then again it will no sound anymore. i try playing music it works. anyone could help please? i also try to edit the sound and pres try it seems no sound.
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Jan 5, 2010
I've been having issues with my alarm not going off in the mornings. The "Snooze", "Dismiss" window does come up but there is no alarm sound to wake me. I noticed that if I shut down the Bold, power up and reset the alarm it will go off, but by morning no sound. I overslept this morning because of it.
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Jun 22, 2010
on my Bold 9000 the mute/standby now lock key is kind of crapping out. It will work, but I have to push the button really hard or try pushing it several times. Any ideas?
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Mar 29, 2010
The title says it all - I have a Bold with the oh-so-common broken mute key and I know that the latest 5.0 builds modified the lock/standby behavior. What is the latest build I can use?I can theoretically just use the warranty to get another refurb, but this is 9000 #2 to lose the standby button after 3 months, so I'd rather just hop on Craigslist and buy a 9700, then sell this 9000...
Also, has ANYONE been able to successfully use Blackberry AIM Recently? I seem to always have to choose "Refresh List" to get my messages - I've resent service books and even wiped my phone and reinstalled AT&T .303. I've tried the old 2.1 version that's available on here somewhere (which used to work well) as well as the latest 2.5.32 (which I don't really like anyway because of the 2-line contact list).
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May 17, 2010
I recently had problems with my phone and had to restore it using a full handheld wipe. I reloaded ny data and all is well except that I cannot get my phone to give me a tone or a vibrate when I receive an email. I have the out of holster and the in holster settings set to vibrate+tone, high, 3 but it still will not give me any audio or vibrate alert just mail icon pops up so I can only tell if I look at the phone if I have new email.
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Jun 7, 2010
I just put made my first call with the BB. The speakerphone works fine, but the smaller speaker that goes against the ear doesn't work. It does work on my wife's 9000 (bought at the same time from the same place). I've tried the increasing the volume button on the side. My profile is set to normal. I've tried going into the phone application and making sure mute was off, and default volume set to 75%.It does work normally when I put headphones in during a call.Any suggestions, or is it defective?
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Sep 10, 2012
I have a blackberry bold 9000. And it's with a trackball. That trackball is sometimes not working to the left, right, up or down. How will i avoid this? And how will i repair it? Do i need to change the ball and buy a new one? OMG.
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Feb 7, 2010
I have a blackberry bold 9000 and i have got a problem with some of the buttons not working..
the green call button, the red end call button, trackball button and the (A) button all do not work.
i have read on here that i need to wipe and upgrade the software and i have done that and they still do not work. if any one has any suggestions that would be great.this is my first blackberry and i am considering going back to the iphone!
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May 15, 2010
I'm on .509 with plugin 2.0.0.25. Does the plugin work on .592 or .610? The one annoying thing about OS 5 has been the lack of enhanced gmail.
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