BB Bold 9000 :: E-mail Alerts Not Working
May 17, 2010
I recently had problems with my phone and had to restore it using a full handheld wipe. I reloaded ny data and all is well except that I cannot get my phone to give me a tone or a vibrate when I receive an email. I have the out of holster and the in holster settings set to vibrate+tone, high, 3 but it still will not give me any audio or vibrate alert just mail icon pops up so I can only tell if I look at the phone if I have new email.
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Jan 19, 2010
I have been experiencing an interesting issue since I upgraded to the official 5.0 OS for my 9000. I have my profiles set to play tone A for emails and tone B for SMS messages. (Tone A and Tone B are just generic tones preloaded on the BB for the sake of the explanation - I doubt the particular tone I have set is causing an issue). this worked fine with my older OS, but since the upgrade I have been experiencing random times when the tones will actually revert to tone C (which sounds like BBPro_Sanguine for the record). This occurs without any predictable pattern as a replacement for either tone A or tone B. Sometimes I can go a day without this issue, but the next day I may notice this Tone C alerting me for hours until it reverts back to the proper tone (either A or B depending on if the alert is for an email or SMS), and I have absolutely nothing to do with it reverting to the proper tone. I have tried a battery pull, but the problem persisted.
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Feb 17, 2010
To change the font color from red to black for PIN messages, I selected "No" to making PINs Level 1 messages. Can I still set an alert tone for something that isn't Level 1?
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Jun 7, 2010
This is really bothering me.I have a yahoo mail account set up on my phone - It has been on there for over a year - it has always worked this way - If I get an email (the phone goes "bing") and i read it on the computer - and responded and delete it on the computer it would be removed from the phone the next time i looked. Recently I began noticing that the message is not being delated from the phone if I delete it from the mailbox, and I can't figure out why.
Basically I want to be able to read the message on the computer and hit delete and for it do the same thing on my blackberry and vise versa. Now it seems to work if I delete the message on the BB then it will not be in the Mailbox on the computer.
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Jun 24, 2010
I am new to Blackberry and I have some questions about my 9700. I have tried looking to see if this has been posted but I didn’t see anything. I recently installed the .602 OS and did the battery pull and all that hoping it would fix the problem but it hasn’t. The problem is when I miss a phone call and receive a voice mail. I do have the visual voice mail set up and to my knowledge that works fine. The visual voice mail alert popup shows up first and when I go to play the VM, it starts playing and then the missed call alert popup shows up on top of VM. I can either open the missed call to view it or dismiss it. If I open it, I can’t do anything to the VW since it is still going or not going anymore in background and if I dismiss the missed call, I have to go back a view the missed call in the call log to get the icon to go away. Also, once everything is done, my SMS & MMS folder opens up for no reason that I am aware of. Is this normal for everyone’s phone? If not, do I have a setting wrong that I am not aware of? Any help is greatly appreciated. Thanks!
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Jul 24, 2011
I just recently got a new blackberry bold phone. When I go up in the left hand corner and put it on Vibrate, it vibrates my phone but my emails, text messages and other alerts still ring. With my old one I could put it on vibrate and it would vibrate them all. Is their a way to fix this so that when I put it on vibrate it vibrates everything.
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Dec 23, 2011
How do I change the voice mail greeting message on my BB 9000 Bold??
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Jul 11, 2011
I no longer get calendar appt alerts even though they are set and the alert icon appears on the appt in the agenda view etc., the alerts are not working. How can I fix this?
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Jun 22, 2011
My ringtone and text alerts have stopped working suddenly. I've not changed any settings; even with the phone sounds on "Loud".
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Aug 4, 2010
so I updated my OS and tinkered with my speaker (see seperate thread) and after putting my phone back together, the send function in e-mail is gone for replies. I can forward e-mails fine but if I hit reply, I get every option except "send". I actually had the same issue when I first got my phone but it has been so long ago that I cant remember how I fixed it. Can anyone assist?
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Feb 4, 2010
I just upgraded to the official 5.0 OS from bell and I seem to have lost Visual Voicemail coming from OS 4.6.301. I tried to look at how to re download it but I have not found anything I even connected to DM and tried advance software upgrading/ removing and its not on the list.
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Jan 17, 2010
Is there visual voice mail for the BOLD 9000? I have the official software 5.0.0.411. If there is would it be possible to get the steps on how to install it.
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Aug 28, 2010
How can I delete e-mail icons. I currently have 5 icons and want to delete 3 icons?
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Apr 3, 2010
I don't know if this has anything to do with the recent BIS 3.0 update, but my E-Mail Setup Icon disappeared. I know it was there earlier today since I went in to see if there were any BIS 3.0 changes (I didn't see any).Now it's gone.I still have all my e-mail accounts set up and they appear to be working fine, but the setup icon is gone.Has anyone else noticed this issue?Is there something going on with BIS? Perhaps an upgrade rollout?
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Jan 6, 2010
I use my gmail app in my bold to retrieve mails thru GPRS When I send a mail, it adds a line "sent from mobile device"I want to edit this... Where can I check this , since the app says to make changes in Blackberry profile notification
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Mar 7, 2010
For some reason I can't get rid of my voicemail notification symbol on my BlackBerry Bold 9000. I have checked my voicemail box and I have no messages in there, yet the symbol is still there.
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Jan 12, 2010
I added my mail but it had a problem with pushing emails it can only send so I kept trying to remove and add it a lot then now it refuses to add it again saying invalid mail or password although iam sure they are correct and I tested them on my pc.
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Aug 10, 2010
After updating my 9000 to 5.0.0.822 using the BB Desk top (the new one) the Visual Email Icon from ATT is gone, after a couple of hours with ATT I told them just give me back the old voicemail.
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Jan 11, 2010
I saw the post on this, and similar problems, NO SOUND, anything that comes from the speakerphone is not working ie) calls on speakerphone, music, videos, alerts.. anything!
The handset sounds all work perfectly fine. I checked all settings, all profiles EVERYTHING!
Tried taking out the battery did not work.
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Feb 8, 2010
When i goto this it says I need to put in a USER NAME:Ive never created a user name for my blackberry, only email and that dosnt work.
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Apr 24, 2010
Just upgraded my phone to v.5.0.0.592 and noticed that I have this icon called Visual Voice Mail that no matter what I do, I can't get rid of it. Anyone know what's going on and how do I delete it off my phone?
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Mar 24, 2010
When ever I receive at least 2 or more Voice Mail messages in my mailbox,I also receive a SMS Text message that states "Voice Mail".The message waiting indicator is sufficient for me.Is there a way to stop the "Voice Mail" Text Messages?
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Aug 25, 2010
I have an AT&T Bold 9000 that I just updated. The OS (system software) is now version 5.0.0.822. Since upgrading, several things are working better than they have in a long while. However, I can't find my visual voicemail. Am I overlooking it, is it unsupported, or is there something I need to install or change to bring it back?
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Apr 24, 2010
I am new here and i wanted some help with setting up my email on Blackberry.The thing is that my Blackberry is from India, and I moved to Australia.I asked for the ulock code from my indian carrier which they were happy to provide with.I never used push mail service or a BB before.I want to set up a push mail service from my Gmail account to my Blackberry, which i am not able to do. Can you help me.my phone is a Blackberry 9000 Bold.
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Jun 1, 2010
I am having trouble with some things that I havent been able to figure out by now and this is my last resort where to find answers. This issue is really bugging me. After literally spending two weeks with my service provider telephoning most time waiting in witing for a call center agent to get connected to and being each time transferred to another division to a last being transferred to the divission where I first started at speak meoving in a cricle and no one being able to help me and this whole theater every day the same for two weeks, I am turning now to the people here hoping I could find some answers
1) My provider in Switzerland is sunrise (BIS), so I went on to the website sunrise.blackberry.com and entered my existing accounts, 4 of them. Additionaly I registered a new blackberry email address to be able to use the true push service which is xx@sunrise.blackberry.com (xx being just a placeholder for my real name). The problem is though that I haven't been able to find out the mail settings I have to enter into my Mail Programm on my PC so I can access the emails on my computer. I dont know if it's a pop server, an IMAP server and not to speak of the mail settings of the server settings for incoming and outgoing email. Since it's actually a BlackBerry server I figured that the servers are BB managed (no one at Sunrise Switzerland even knew what BIS is or that you could receive PUSH mail with the Blackberry email).
2) I tried to register a new email address at https://bis.na.blackberry.com/html for a direct xx@blackberry.com email address thinking that maybe with this, it would easier to find infos about the settings. The problem here is that I have to enter my PIN (no problem) and ESN/MEID number. The Problem is that I haven't been able to find those numbers now mather how hard I tried; they are not even listed in options>status.
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Jul 30, 2010
I have an iPhone 4, and I'm a bit annoyed with the level of control I have over the different alerts.I want to be able to separately control sound and vibrate for each type of alert (ringtone, email, SMS, ect.)Right now, it seems that if I have ringtone volume enabled, enabling alerts for new mail enables both sound and vibrate, and there is no choice to have new mail alerts as vibrate only without silencing the ringtone as well.
I like to hear incoming calls, although I get a lot of mail so it gets annoying hearing the new mail alert every 15 minutes.It would also be nice to change the vibrate patterns and alert tones for all of the different alerts, and to create profiles for quick changing
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Nov 28, 2011
I have several e mail accounts on this phone and would like to know if there is any way / apps / ?? to set different sound notifications? Easy on a Blackberry but cannot find a way on this Atrix 2.
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Jun 26, 2010
I hope i dont sound stupid but i havent got the sms & mail alerts in the status bar. Im pretty sure in the 3GS they were automatic. Is it possible to enable them somehow?
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Jun 18, 2012
my Black berry Bold 9000 is not working with BIS, but i browse with my credit. when i remove the sim and put it inside my friend's phone it works with his phone.
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Jun 12, 2010
My blackberry buttons are taking the wrong commands. I press the green/ answerr button it gives letter ‘k” I press the hang-up/red button it gives me the letter M, the track ball is not commanding, it rotates fine but once u click on it, it gives me a letter. Anyone have a solution or will i have to bury my Berry?
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Aug 9, 2012
Is it possible to get audible alerts when a voice mail comes in?
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