BB Bold 9700 :: Missed Calls And Voice Mail Alerts Not Opening?
Jun 24, 2010
I am new to Blackberry and I have some questions about my 9700. I have tried looking to see if this has been posted but I didn’t see anything. I recently installed the .602 OS and did the battery pull and all that hoping it would fix the problem but it hasn’t. The problem is when I miss a phone call and receive a voice mail. I do have the visual voice mail set up and to my knowledge that works fine. The visual voice mail alert popup shows up first and when I go to play the VM, it starts playing and then the missed call alert popup shows up on top of VM. I can either open the missed call to view it or dismiss it. If I open it, I can’t do anything to the VW since it is still going or not going anymore in background and if I dismiss the missed call, I have to go back a view the missed call in the call log to get the icon to go away. Also, once everything is done, my SMS & MMS folder opens up for no reason that I am aware of. Is this normal for everyone’s phone? If not, do I have a setting wrong that I am not aware of? Any help is greatly appreciated. Thanks!
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Feb 21, 2012
how do i get a call that went to voice mail show up on my missed calls list?
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Jul 10, 2012
We have recently upgraded a few 9630 Curves and 9900 Bolds to OS 7.1 (Curve to 7.1.0.336, Bold to 7.1.0.342) from T-Mobile UK. We have one pressing issue that happens on the upgraded curves and bolds. After a few consecutive missed calls when you go in to the messages application it does not show emails, it shows the Missed calls list. No matter how many times you back out and go back in, Missed calls (only) are displayed. Also the same when you go into the call log. it only shows missed calls. I am not aware of a keyboard shortcut to show missed calls only and do not think that is the case as it has happened to these devices too many times after upgrading to 7.1. Has anyone seen this or can provide any assistance?
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May 19, 2012
When I click on my mail icon all I can see are missed calls. How do I fix this?
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Jan 15, 2015
I have very poor reception at my school. I usually don't look at my phone for 4-5 hours into the day...is there a program that is available that can give an email if I miss a call or sms etc...? I carry my iPad with me and can view emails ...but if i have my phone the lack of reception kills my battery in an hour....
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Mar 2, 2012
upgraded from barrage to bionic :) With barrage you could set missed call or text alerts via sound settings>alert sounds. We can't find this on Bionic.
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Mar 7, 2010
For some odd reason missed calls are not showing on my call log.And for reference I have done the following:
- Checked and searched forums / the web
- Did a battery pull
- Checked application memory, standing strong at 85 MB
- Memory card has 1.8GB As well
- Cleared browser history and other memory 'stuff' just for the sake of it
The problem is old Missed calls are showing, but the new ones aren't. I haven't got the slightest clue why really, and I'm hoping someone here can help me out.
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Apr 4, 2012
please can you support me to cancel the voicemail im my mobile because I;ve cancel it by the operator but still active with all rejected or an unswered calls
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Sep 13, 2012
Is there any way to configure your blackberry so that it sends a missed all notice/phone number or sends the voice mail message if the caller leaves one to outlook.
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May 28, 2012
Blackberry Bold 9700 on contract with Virgin, I have now unlocked the phone and put my works Sim (o2) in. When I switch the phone on I recieve 1 possibly 2 calls then all further calls go to voicemail, I dont get any notifications that I have voicemail and don't know unless I call 1 or 901. If I turn the phone off and on again It then repeats the process. It appears to forward all calls to voicemail after a couple of hours. Call Forwarding is set to Conditional and does not change. I have reset to factory settings but it still does it.
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Feb 24, 2010
Got the new Bold 9700. The little yellow envelope will not disappear at all! I've checked the missed calls, inbox messages and emails etc. I've done battery pulls and that does the trick but it keeps coming back.
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Aug 9, 2012
Is it possible to get audible alerts when a voice mail comes in?
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Feb 21, 2010
I guess I have to call AT&T to set this up.Is theirs pretty reliable? Anything better?Or should I stick with old fashioned regular voice mail?
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May 6, 2010
I just have one quick question; how do i turn my voice mail off so people cannot leave me voice mail messages.
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Feb 22, 2010
DO NOT use it but it runs in the background all the time. When I call my regular VVM, I always get a SMS message:
alpsgaacds01.attwireless.net:5400?f=0&v=420&m=9048 13****&p=&S=I&s=5433&t=904813****:A:OJUSAP56:ms02: client:47297
I have replace the last 4 digits of my cell phone number with ****. I only use the regular VM and want to stop VVM from running in the background on my 9700 and want to delete it!
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May 18, 2010
i dont use this and i hate it, but i can't uncheck it when i upgrade. i want to remove it completely off my 9700, NOT just the icon.
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Jan 4, 2010
I have a question for who is using that function. When we listen to a voicemail through this application will it be played on the speakerphone or through the handset ?
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Jun 26, 2010
Is there a way to keep the voice mail messages from appearing in both text message and message locations? The blackberry keeps duplicating messages in the message folder as well as the text message location, which means listening to the message, then deleting the message from voice mail. Then deleting the message alert from the message location as well as the text message location.
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Jan 7, 2010
Got a 9700 on Telus HPSA network. Having the same issues as everyone else for the dropped calls, SMS, etc.I am also having a small issue with the New Message Inditcators.When I get a new email, I can go to the main message folder which shows all the messages. If I view it there, the new message indicator for that folder disappears, but it stays on the other folder (gmail, SMS, etc). Is there a way to get it to clear like on my old Curve? Also, want help with changing the sound for my voicemail notifier. I can't find it anywhere in my sound profiles. Can anyone find it? I want to change it.
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Feb 11, 2010
I have the 9700 Bold.I was listing to a visual voice mail when I received a call.After the call the visual voice mail message is locked.I can delete it but when I get a new visual voice mail the old one I deleted re appears along with the new one and both are locked.All of this occurs in the email app.I can go to the visual voice mail app. And it works as it should.I tried deleting all voice mails in both apps. but it dose not solve the problem once a new message is left.
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Apr 20, 2010
Is there any way to set a default volume level when playing a visual voice mail message. When you play a message, the volume is so low that by the time you raise the volume with the side rocker, the message is over and you have to replay it - very annoying!
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Mar 17, 2010
New 9700 4 days ago. Set ringer tone to Ringer_Classic Phone. When a call comes in my BB rings once and that's it. It does not go to voice mail for approx 30 seconds. I can't find out how to change this so that it will ring 5,?, 6? 7? times to give me the opportunity to hear it. Any ideas on the solution?
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May 4, 2010
When calling VM from speed dial 1/W, it won't show up in recent call list. Anybody else notice that?
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Apr 26, 2010
I am a new BB user and have asked several people how to speed dial into my office's automated voice mail system to retrieve messages. Previously on standard cell phones, I would dial the phone number, insert "ppp" for pauses while the auto attendant would prompt the next step. There are 3 series of number to get all the way in. Example would be: 800-555-5555ppp555ppp5555ppp5555 and I would be in to retrieve messages.
I have tried a few different options and have be unsuccessful.My carrier is AT&T.BB is a Bold 9700.Does anyone have any suggestions??
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Feb 8, 2010
Guys having a problem with the Visual Voicemail - I set it up last night and this has never been an issue before withthe previous 9700's. now everytime Im on a call and I get the VM notification It drops the call im on.When I try to view the messages I cant even see it in the Message folder?! guess this is the infamous SMS bug?
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Jun 28, 2010
Just upgraded from bold 9000 to 9700. I upgraded my OS to version .743. After that, I stopped getting visual voice mail notifications. The message is there when I dial "1", but doesn't show up at all under the VVM menu, nor do I get the visual indication(s). It did work on the AT&T OS out of the box. Second issue with this O.S.- phone does not lock when it is in the holster. I have to believe both these issues are with the .743 version of the OS, but I may be missing something. I've read others with the VVM problem, not none of the threads seem to offer a solution except to say that AT&T WAS having issues with this back in November.
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Jan 6, 2010
I just got the bold 9700 ver. 2 from ATT and don't have the phone icon. It is not hidden, I looked, and not in any other folder. All I have is a phone icon that is for Visual Voice Mail, which I am not signed up for and don't want to be. When I click the VVM icon it says do you want to sign up and I hit No and it just kicks me back to the main screen. How can I get rid of the Visual VM icon and get the Call log icon?
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May 17, 2010
I recently had problems with my phone and had to restore it using a full handheld wipe. I reloaded ny data and all is well except that I cannot get my phone to give me a tone or a vibrate when I receive an email. I have the out of holster and the in holster settings set to vibrate+tone, high, 3 but it still will not give me any audio or vibrate alert just mail icon pops up so I can only tell if I look at the phone if I have new email.
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Nov 2, 2012
Just bought a BB - I have tried 3 times now to retreive calls in my mail box - each time they ask me my password + reask to accept my name & message - then line goes numb with a buzz sound every second?
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Apr 9, 2012
After my last sync with iTunes, my iPhone4 goes to voicemail after the first ring when receiving calls. How do I fix this?
Info:
iPhone 4
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Jun 19, 2011
Just picked up the atriz; how do I display missed calls and missed text messages?
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