Lumia 1020 :: Emojis Aren't Working

Nov 7, 2013

When I receive texts with emojis from another WP it just shows a diamond with a question mark.

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Lumia 1320 :: Why Aren't WiFi And Apps Working Together

Jan 8, 2015

When I connect my Lumia 1320 to my WiFi, it gets connected. I can browse the internet. But my apps (WhatsApp, Hike, etc) and the Store stop working.

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Lumia 1520 :: Why Aren't Notifications Working For WhatsApp And Viber

Jun 7, 2015

My notifications for both Whatsapp and Viber do not work. I've tried resetting my phone, I've tried deleting the apps and re-downloading them but yet nothing works. The actual apps do not appear in the notifications + actions, as an option. I cannot turn on the notifications at all ! When I open Whatsapp I receive a message saying the following: Whatsapp detected an issue with your phone that will prevent you from recieving new message notifications. Please reboot your phone.

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Lumia 1020 :: How To Know If OIS Is Working

Apr 30, 2014

I just want to know if the OIS is working by looking at the camera.

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Lumia 1020 :: How To Get LTE Working On Phone

Aug 11, 2014

Just got my two new phones and Im wondering how to get the LTE on telus to activiate on my phones.

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Lumia 1020 :: Screen Display Not Working

Dec 17, 2013

My Lumia 1020 is acting up. The device powers up, and the TOUCH aspect of the screen works, it receives calls etc... but there is not DISPLAY. The screen remains completely off. I've tried multiple power off and ons, as well as holding the power button and down volume at the same time..

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Lumia 1020 :: Camera Stopped Working

Nov 27, 2013

I bought my 1020 and was working just fine, but after 20 days, the camera stopped working. This is what I did after it:

1) I tried a hard reset and it worked for a couple of hours
2) I tried a soft reset and it worked for 1 day
3) I noticed that when I changed the date to the past and turned it off, the camera strated working for some hours.
4) I don't have a warranty, because I bought in USA and here, in Brazil, they don't accept the warranty. Even so, I took it to the assistence. They updated the software and, after 1 day, it stopped working. AGAIN!!! They said to me that if it crashes again, probably it would be a hardware problem, but they don't know how to fix it, since 1020 is new in Brazil.

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Lumia 1020 :: Why Isn't Phone Screen Working

Aug 5, 2015

My lumia 1020 screen its not turning on i even got the screen changed but didn't work. I tried to reset it but it doesn't show the exclamation mark i conect it to the pc and it regonizes it so the phone itself its not entirely dead....

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Lumia 1020 :: Double Tap To Wake Not Always Working?

Feb 20, 2014

At time i have to double tap 4-5 times before my Lumia 1020 reacts and wakes up. And it can be really slow. My previous Lumia 820 had no issues with this what so ever, it work up instantly and i never had to do multiple double taps.

It's actually completely useless like this (since it ain't double tap but sometimes tap'extravaganza).

I am running Lumia Black build 3051.40000.1345.10285

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Lumia 1020 :: Phone Screen Is Not Working

Jan 14, 2015

My phone's screen turns black a number of times now. Navigation keys are working and lights up. I can still hear the alarms and notification sounds. It sometimes takes more than 24 hours to resume to its normal function itself. Soft reset (vol down + power button) is a hit and miss and most of the time I'm getting the screen below.

I tried to connect the phone to a PC but it did not recognized because the phone is locked. I don't know if there's another way to unlock it.

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Lumia 1020 :: Phone Flash Not Working

Feb 25, 2014

My flash suddenly stopped working on Sunday evening.

I was tweaking the manual camera settings, and then a few minutes later it would not flash. The assistance light turns on, but then nothing - the pic takes without flash. I don't know if it's a coincidence that the flash stopped working just after trying to discover the manual settings, or if somehow that has affected the flash.

I tried resetting all of the manual camera options first (to auto). I then tried "using default settings" in settings, then tried "camera reset" in photos+settings, then restarting my phone, then a soft reset, I even tried uninstalling and re-installing the Nokia Camera app. Nothing has worked.

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Lumia 1020 :: Why Isn't USB Working After Denim Update

Mar 29, 2015

After having received the Denim update, my Nokia 1020 cannot connect anymore with my windows PC; the PC does not 'see' my phone anymore. Tried to connect my phone with another PC, same problem.

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Lumia 1020 :: Tiles Have Stopped Working

Aug 16, 2014

Why has some of my tiles stopped working, tap the tile and the screen appears to try and open in the app but then flashes back to the tile page. example if tiles not working Google search, Nokia maps and Navcon, facebook but things like Bing and paypal are working fine.

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Lumia 1020 :: Bing Music App Not Working

Mar 30, 2014

So I just got my lumia 1020 on thursday, and one thing I have noticed on my lumia 1020 is that my bing music app under the search does not work. Anytime I use it, all I get is the We can't connect to search right now, check your cellular data or Wifi connection. Please try again later.

I tried a soft reset, hard reset, took it to the AT&T store cause the windows phone rep said its hardware but when I got to the AT&T store they showed me on their 1020's in store and also their demo ones they use that the music app did the same thing.

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Lumia 1020 :: WiFi Just Randomly Stops Working

Apr 9, 2014

I have a 1520(used to have a 1020) and my brother has a 1020. Of course i have to deal with her complaints when something goes wrong since i pushed her to a Lumia 1020 ....

What happens is, for whatever reason WIFI just randomly stops working. It'll show she is connected(both in the Icon at the top where you swipe and under settings/wifi) yet it doesn't actually load anything.

She'll be searching on Bing, Facebook, etc etc and she'll get the loading dots at the top of her screen that'll run endlessly. I have to then go into her settings and turn off wifi and then back on and it'll start working but then eventually it does it again shortly where there is no data or whatever.

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Lumia 1020 :: Double Tap To Open Quit Working

Aug 3, 2013

The double tap to open quit working it was working for me on my Nokia Lumia 1020 don't know if I turned it off some how can't seem to find it it the settings

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Lumia 1020 :: Camera Auto Focus Not Working

Dec 14, 2014

My 1020 photos are appalling at the moment. They are just unfocused. Took photos of my daughter seeing Santa yesterday, no time to fiddle with settings. Ended up with awful out of focus shots, friends Iphone pics were fab. So fed up, I nearly missed the pics altogether because of the loading screen.

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Lumia 1020 :: Windows Phone 10 - Camera Not Working

Apr 15, 2015

I have recently updated to the latest version of Windows Phone 10. The camera suddenly stopped working. It either shows a black screen (in photo mode) or 4 small squares of the same image (in Video Mode).

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Lumia 1020 :: Camera Grip Stop Working?

Apr 15, 2015

Last night I charged my L1020 with the camera grip together as usual, but this morning I found my 1020 not booting(tried soft rest and it didn't respond, seems that the battery is 0%). Something odd is that when I plugged the wall charger in the camera grip, it didn't respond. When I pressed the battery button for 2 seconds, it flashed twice with 4 led on(the led flashes darker then usual, which is really odd).

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Lumia 1020 :: Windows Maps Not Working After Upgrading

Nov 5, 2015

I signed up for Windows Insider on my Lumia 1020 and the next day I was prompted to perform a system maintenance update. I went ahead and approved it and it ended up being the Windows 10 Mobile upgrade. The upgrade went smoothly. For some reason Windows Maps will not launch. This is also affecting the HERE app.

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Lumia 1020 :: Spell Check Not Working On Keyboard

Jan 2, 2014

My daughter has sent me a couple texts about there being no spell check on her new Lumia 1020. As I am still on WP7 and my Daughter lives a little ways away from me, I decided to throw it out there if there is something in the settings in WP8 or on the L1020 I do not know about which kills the spell check. She has not red line under mispelled words and no suggestions as she types.

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Lumia 1020 :: Speech Recognition Stopped Working

Jun 3, 2014

The Speech recognition on my Lumia 1020 has stopped working. I can use the phone (so I don't think it's the mic) I tried with a headset also but I just get the message "Sorry couldn't hear anything, try saying....." - everything is set in Settings, but it just won't hear me..

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Lumia 1020 :: Windows 8.1 Notifications / Alarm Sound Not Working

May 23, 2014

I've notice two bugs with this new update on my unlocked 1020 with tmobile:

1. I can no longer hear any notifications, or alarms.

When I navigate to settings>ringtones+notifications>and try to set my ringtone, I can't even get a preview of the sound. When i press the preview/play button, i get backed out into the settings menu again.

2. When I am typing a text and someone else texts me, I get backed out into the main menu/ metro pane menu.

Noticed these problems with OS version 8.10.12382.878

I tried a soft reset and a hard reset (factory), but it didn't work....

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Lumia 1020 :: BT And WIFI Randomly Stop Working After CYAN And 8.1 Update

Sep 11, 2014

Her phone was perfect before doing the updates. Now, she claims the BT just turns off and won't turn back on (in the car, connected to the car audio system). I looked at her phone the other day and sure enough, BT and WIFI were both OFF, and when I tried to turn them on, it said something like "Sorry, can't to that right now. Try again later.". Turned off phone and turned back on, and it's fine...for a while, then does the same thing.

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Lumia 1020 :: Internet Sharing Not Working On Unlocked RM-877 With Latest OS Update

Apr 3, 2014

I have a Rogers-branded Lumia 1020 (RM-877_nam_canada_234) pentaband, unlocked and running on Wind Mobile (an AWS 3G carrier). Everything works great. I just got it, SIM-unlocked it, and started updating... the most recent update was to OS version 8.0.10521.155.

Whenever I try to turn on Internet Sharing, it tries for a few seconds, and then gives error "Connection not shared. There's no cellular data connection to share right now. Check your cellular settings and signal, and try again."

Yes, I've installed Nokia Access Point and activated the APN.

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Nokia Lumia :: Aren't Able To Check Available Updates

Feb 21, 2012

We arent able to check "NOKIA Lumia 800" for available updates right now. try again later. If you need to contact support, reference error 8000ffff Current Version: 07.10.08107.03

Didn't find any reference to this error 8000ffff on the Nokia support site or any other mobile platform site. Will try again later. Restarted my device but still the same error

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Lumia 950 :: Why Aren't Text Notifications Waking Phone

Feb 8, 2016

Where is the proximity sensor on the 950?The reason I ask is that right now, when people text me, my phone is not waking up and showing the notification.

From left to right on the front I have what looks like an LED (which never lights up), the camera, the speaker, and another tiny dot. Which one is proximity sensory? I have read that if it is blocked it the phone won't wake up when texts arrive

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BB Bold :: My Keys Aren't Working

Apr 26, 2012

The keys of my blackberry aren't working anymore even though the screen is working and it hasn't got wet or anything. It isn't working since a few days, and it's driving me crazy because I receive all the messages and notifications but I can't read them since I can't type my password. I took the battery off, restarted it a thousand times but nothing seems to work .

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IPhone :: IOS 5.1.1 All Apps Aren't Working?

May 9, 2012

Since I downloaded new update for iPhone 4S I can't get into any of my apps. I click and it does nothing? I don't get it..

Info:
iPhone 4S

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Lumia 1320 :: Why Aren't App Notifications Showing In Action Center

Mar 8, 2015

What is happening: Notifications like photo comments, tags, favorites, likes, game notifications are not showing up under the action center. This is happening for a certain number of applications (Facebook, Twitter, Path, 6tag, etc). Mostly, none native applications. Only native applications and a few third party applications are showing up in the Action Center as well in the Settings under 'Notifications+Actions.'

What I have tried to do to resolve the issue: I have uninstalled the applications, reboot the phone, reinstalled the applications, checked the settings of the applications itself (eg. checked facebook settings for notifications - they were on). And lastly, restarted/refreshed/formatted the phone. Also, I tried to remove those icons from the lockscreen for their corresponding applications (I've read that somewhere in MS Answers), they said application notifications will only show if they are allowed to run in the background (check) and if they are not included in the Quick Status for the Lockscreen (check).

What I got on my hands: I have a lumia 1320 running the latest firmware available from MS/Nokia, Lumia Denim. I have a 16gb micro SD card in the phone.

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BB Bold :: BBM, Internet & Email Aren't Working?

Jan 23, 2012

I got the new Bold 9900 a couple of weeks ago, and everything was working fine, but then a couple of days ago, everything just seemed to stop working. On BBM, whenever I try to send a message, the little red clock just appears, and I'm not seeing anybody's recent updates. My emails aren't coming through & none of the internet based apps are working. I've tried the hard reboot and reinstalling all the apps but nothing has worked.I've also done the Host Routing Table registration stuff but have not recieved any message. When I click on the service staus option, under the Blackberry Enterprise Service option, it says 'not connected'.

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