Lumia 1020 :: Screen Display Not Working
Dec 17, 2013
My Lumia 1020 is acting up. The device powers up, and the TOUCH aspect of the screen works, it receives calls etc... but there is not DISPLAY. The screen remains completely off. I've tried multiple power off and ons, as well as holding the power button and down volume at the same time..
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Jan 19, 2014
After i did a hard reset to my lumia 1020 which is on lumia black. glance screen has shifted under display+ touch. and now i cant change my night mode clock color and glance has options off,peek,timed and always on. earlier before hard reset i had interval, peek and always on.
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Aug 5, 2015
My lumia 1020 screen its not turning on i even got the screen changed but didn't work. I tried to reset it but it doesn't show the exclamation mark i conect it to the pc and it regonizes it so the phone itself its not entirely dead....
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Jan 14, 2015
My phone's screen turns black a number of times now. Navigation keys are working and lights up. I can still hear the alarms and notification sounds. It sometimes takes more than 24 hours to resume to its normal function itself. Soft reset (vol down + power button) is a hit and miss and most of the time I'm getting the screen below.
I tried to connect the phone to a PC but it did not recognized because the phone is locked. I don't know if there's another way to unlock it.
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Nov 23, 2013
I recently got a Lumia 1020 and I am very disappointed with how off the colours on the display are. Pictures often look very yellow on the screen, though the same pictures look more accurate when viewed on other devices. It seems to me that a phone focused on taking pictures should have a screen that has more accurate colours.
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Sep 10, 2014
Upgraded my Nokia Lumia 1020 to 8.1... I first noticed that when going to facebook it automatically defaulted to mobile site even though my settings are set to desktop version. Now I noticed that many webpages photos are huge like I pinch zoomed way in... but I cant zoom out?
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Oct 5, 2013
Yesterday I upgraded my phone from a Lumia 720 to a 1020 and everything is ok except it wont display pics/photos on Facebook or 6tag. Which is very annoying as this phone is meant to be the flagship phone and it cant or wont display pics.
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Jan 9, 2014
How do I get my Lumia 1020 to display the name and company of the contact who is calling me? I have more than 1500 contacts for whom the company name is meticulously filled. Many names are duplicates, and I can distinguish between them only when I can see the company name as well. In my old blackberry, the contact name and company name used to be displayed. In my old android, there was an app which could do this.
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Feb 10, 2016
my 1020 is experiencing many problems, first of all I must mention that the screen was changed after being broken, and then the problems started, display colours went yellowish and too bright, screen locking alone too many times when battery gets below 65%.
I have to mention that I changed the screen another times, but the problems started again after 3 days, and that sometimes the phone gets fixed sudenlly, but not for too long, the longest period was 2 days, and two more times it worked properly again for few minutes (once I unlock the lock screen, the phone gets corrupted again)
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Apr 30, 2014
I just want to know if the OIS is working by looking at the camera.
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Aug 11, 2014
Just got my two new phones and Im wondering how to get the LTE on telus to activiate on my phones.
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Jan 4, 2014
my screen froze on my 1020. None of the "screen" buttons would work but the physical side buttons would. I rebooted a couple of times (depressing the power and volume down). It worked once but then froze up again. Taking out the sim and putting it back in seems to reboot the phone, which works, sometimes, but freezes up again as soon as the screen lock is activated.
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Nov 7, 2013
When I receive texts with emojis from another WP it just shows a diamond with a question mark.
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Nov 27, 2013
I bought my 1020 and was working just fine, but after 20 days, the camera stopped working. This is what I did after it:
1) I tried a hard reset and it worked for a couple of hours
2) I tried a soft reset and it worked for 1 day
3) I noticed that when I changed the date to the past and turned it off, the camera strated working for some hours.
4) I don't have a warranty, because I bought in USA and here, in Brazil, they don't accept the warranty. Even so, I took it to the assistence. They updated the software and, after 1 day, it stopped working. AGAIN!!! They said to me that if it crashes again, probably it would be a hardware problem, but they don't know how to fix it, since 1020 is new in Brazil.
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Feb 20, 2014
At time i have to double tap 4-5 times before my Lumia 1020 reacts and wakes up. And it can be really slow. My previous Lumia 820 had no issues with this what so ever, it work up instantly and i never had to do multiple double taps.
It's actually completely useless like this (since it ain't double tap but sometimes tap'extravaganza).
I am running Lumia Black build 3051.40000.1345.10285
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Feb 25, 2014
My flash suddenly stopped working on Sunday evening.
I was tweaking the manual camera settings, and then a few minutes later it would not flash. The assistance light turns on, but then nothing - the pic takes without flash. I don't know if it's a coincidence that the flash stopped working just after trying to discover the manual settings, or if somehow that has affected the flash.
I tried resetting all of the manual camera options first (to auto). I then tried "using default settings" in settings, then tried "camera reset" in photos+settings, then restarting my phone, then a soft reset, I even tried uninstalling and re-installing the Nokia Camera app. Nothing has worked.
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Mar 29, 2015
After having received the Denim update, my Nokia 1020 cannot connect anymore with my windows PC; the PC does not 'see' my phone anymore. Tried to connect my phone with another PC, same problem.
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Aug 16, 2014
Why has some of my tiles stopped working, tap the tile and the screen appears to try and open in the app but then flashes back to the tile page. example if tiles not working Google search, Nokia maps and Navcon, facebook but things like Bing and paypal are working fine.
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Mar 30, 2014
So I just got my lumia 1020 on thursday, and one thing I have noticed on my lumia 1020 is that my bing music app under the search does not work. Anytime I use it, all I get is the We can't connect to search right now, check your cellular data or Wifi connection. Please try again later.
I tried a soft reset, hard reset, took it to the AT&T store cause the windows phone rep said its hardware but when I got to the AT&T store they showed me on their 1020's in store and also their demo ones they use that the music app did the same thing.
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Apr 9, 2014
I have a 1520(used to have a 1020) and my brother has a 1020. Of course i have to deal with her complaints when something goes wrong since i pushed her to a Lumia 1020 ....
What happens is, for whatever reason WIFI just randomly stops working. It'll show she is connected(both in the Icon at the top where you swipe and under settings/wifi) yet it doesn't actually load anything.
She'll be searching on Bing, Facebook, etc etc and she'll get the loading dots at the top of her screen that'll run endlessly. I have to then go into her settings and turn off wifi and then back on and it'll start working but then eventually it does it again shortly where there is no data or whatever.
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Aug 3, 2013
The double tap to open quit working it was working for me on my Nokia Lumia 1020 don't know if I turned it off some how can't seem to find it it the settings
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Dec 14, 2014
My 1020 photos are appalling at the moment. They are just unfocused. Took photos of my daughter seeing Santa yesterday, no time to fiddle with settings. Ended up with awful out of focus shots, friends Iphone pics were fab. So fed up, I nearly missed the pics altogether because of the loading screen.
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Apr 15, 2015
I have recently updated to the latest version of Windows Phone 10. The camera suddenly stopped working. It either shows a black screen (in photo mode) or 4 small squares of the same image (in Video Mode).
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Apr 15, 2015
Last night I charged my L1020 with the camera grip together as usual, but this morning I found my 1020 not booting(tried soft rest and it didn't respond, seems that the battery is 0%). Something odd is that when I plugged the wall charger in the camera grip, it didn't respond. When I pressed the battery button for 2 seconds, it flashed twice with 4 led on(the led flashes darker then usual, which is really odd).
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Nov 5, 2015
I signed up for Windows Insider on my Lumia 1020 and the next day I was prompted to perform a system maintenance update. I went ahead and approved it and it ended up being the Windows 10 Mobile upgrade. The upgrade went smoothly. For some reason Windows Maps will not launch. This is also affecting the HERE app.
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Jan 2, 2014
My daughter has sent me a couple texts about there being no spell check on her new Lumia 1020. As I am still on WP7 and my Daughter lives a little ways away from me, I decided to throw it out there if there is something in the settings in WP8 or on the L1020 I do not know about which kills the spell check. She has not red line under mispelled words and no suggestions as she types.
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Jun 3, 2014
The Speech recognition on my Lumia 1020 has stopped working. I can use the phone (so I don't think it's the mic) I tried with a headset also but I just get the message "Sorry couldn't hear anything, try saying....." - everything is set in Settings, but it just won't hear me..
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Mar 19, 2014
I wonder if there is an app similar to "No screen off" (Android) that allows to suspend the automatic screen off, then reactivate it with the previously memorized delay.
Click on the widget to toggle between the two modes, to change the screen timeout.
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May 23, 2014
I've notice two bugs with this new update on my unlocked 1020 with tmobile:
1. I can no longer hear any notifications, or alarms.
When I navigate to settings>ringtones+notifications>and try to set my ringtone, I can't even get a preview of the sound. When i press the preview/play button, i get backed out into the settings menu again.
2. When I am typing a text and someone else texts me, I get backed out into the main menu/ metro pane menu.
Noticed these problems with OS version 8.10.12382.878
I tried a soft reset and a hard reset (factory), but it didn't work....
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Sep 11, 2014
Her phone was perfect before doing the updates. Now, she claims the BT just turns off and won't turn back on (in the car, connected to the car audio system). I looked at her phone the other day and sure enough, BT and WIFI were both OFF, and when I tried to turn them on, it said something like "Sorry, can't to that right now. Try again later.". Turned off phone and turned back on, and it's fine...for a while, then does the same thing.
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Apr 3, 2014
I have a Rogers-branded Lumia 1020 (RM-877_nam_canada_234) pentaband, unlocked and running on Wind Mobile (an AWS 3G carrier). Everything works great. I just got it, SIM-unlocked it, and started updating... the most recent update was to OS version 8.0.10521.155.
Whenever I try to turn on Internet Sharing, it tries for a few seconds, and then gives error "Connection not shared. There's no cellular data connection to share right now. Check your cellular settings and signal, and try again."
Yes, I've installed Nokia Access Point and activated the APN.
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