Lumia 1020 :: BT And WIFI Randomly Stop Working After CYAN And 8.1 Update
Sep 11, 2014
Her phone was perfect before doing the updates. Now, she claims the BT just turns off and won't turn back on (in the car, connected to the car audio system). I looked at her phone the other day and sure enough, BT and WIFI were both OFF, and when I tried to turn them on, it said something like "Sorry, can't to that right now. Try again later.". Turned off phone and turned back on, and it's fine...for a while, then does the same thing.
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Sep 23, 2014
After weeks with the update I've noticed that my wifi reception seems to be pretty spotty. I know it's not my router because all my other devices have maintained the same performance as they always have. Most of the time I get half the signal I used to but sometimes I get no signal at all until I restart.
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Apr 9, 2014
I have a 1520(used to have a 1020) and my brother has a 1020. Of course i have to deal with her complaints when something goes wrong since i pushed her to a Lumia 1020 ....
What happens is, for whatever reason WIFI just randomly stops working. It'll show she is connected(both in the Icon at the top where you swipe and under settings/wifi) yet it doesn't actually load anything.
She'll be searching on Bing, Facebook, etc etc and she'll get the loading dots at the top of her screen that'll run endlessly. I have to then go into her settings and turn off wifi and then back on and it'll start working but then eventually it does it again shortly where there is no data or whatever.
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Aug 8, 2014
I have just updated to cyan on my 1020. Since then whenever I open my browser to view Facebook, it only loads the mobile version and not the desktop.other desktop pages open fine
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Aug 27, 2014
I have now sent my WP8.1/CYAN LUMIA 1020 to repair (been without a phone for 1 week). All Nokia Service Repair center was to downgrade phone from CYAN to BLACK and said the issue was done. I am not happy with this solution. My camera dies after upgrading to CYAN update.
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Aug 26, 2014
I'm using an unlocked ATT 1020 on Tmobile and when I enabled internet sharing, it would tell me to call 611 and request the feature from ATT. But if I disabled LTE, tethering would work and then I could re-enable it. Now, with cyan, the phone recognizes that it's going through tmobile, but states that I don't have the mobile hotspot service (I do have it) and takes me to a message to upgrade my plan. When I click upgrade, it takes me to a page to call Tmobile. Upon calling them, after dealing with someone who swore my plan didn't include tethering (it certainly does), I got transferred to someone else.
After some steps and some research on their side, I was told that the only thing that made sense was that when I changed my plan to a higher data plan (recently, where I was assured nothing would change except the amount of data), the system saw that my phone was not a Tmobile one and kicked tethering off. She stated that there was no way to manually re-add it because it just kicks it off again. For the record, all of the other phones on my plan still work with tethering (one other phone is a non-tmobile iphone). Also, a friend of mine has a 1520.3 on the same plan and cyan actually made internet sharing work when it wasn't working before. So confused and frustrated.
I don't know if this was actually something cyan changed or if it really was the plan change, because I believe the last time I tried internet sharing was before both changes. I want to try my sim card in a pre-cyan, non-tmobile WP and see what happens.
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Aug 8, 2014
Prior to the Cyan update the uploading from camera roll or just after a pic was very fast. Now it opens the Facebook page when you upload and if you leave the page it stops uploading.
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Aug 30, 2014
After receiving the Cyan and 8.1 update (weeks ago), anytime I edit an office document with my 1020 which resides on OneDrive, I am then unable to open it again on my PC. I receive the following:
This has happened with Word and Excel documents.Edit and save went fine, with no errors or upload issues.Both times, the document originated on my PC (Win8.1, Office 2013), and I edited & saved on my 1020.I don't really care about whether it happens when a document originates on my phone, as I really need to edit existing documents on the go.
As I continue testing this issue, I'm beginning to think more and more that this is a buggy PC Office update, and not something with Cyan/8.1.
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Jul 28, 2014
Having issues after Cyan update with the wi-fi constantly disconnecting by itself? even while using the phone it just disconnects and I have to go back to wi-fi and connect it.
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Oct 2, 2014
Yesterday I updated my Lumia 1020 to Lumia Cyan. I've been using WP 8.1.1 with developer preview. Today I left my phone at home, I didn't use it and when I tried to pick it up I actually got scared, it was so extremely hot that I thought it will explode. After few seconds I got warning that battery is low but I know that it was around 70% when iI left it(I've left it only for 1 hour). I turned it off so it could cold before I charge it.
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Sep 1, 2014
Since the Lumia Cyan update (2 weeks ago in the UK) the Xbox music live tile no longer works. Before the update ... When you were playing music, the artist picture would show on the tile and then have the name of the artist running across the tile. Looked really nice and smooth.
Since the update though there is nothing. The tile just shows the headphones...
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Aug 16, 2014
Any time I wake up my phone it has a few second lag and has to resume on wake up. Same with switching apps it takes between 2-4 seconds to resume anything.
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Aug 17, 2014
I'm having some trouble with the Bluetooth in my car since I installed Cyan on my AT&T Lumia 1020 (I'm also running the 8.1 Update One Developer Preview).
My phone will pair just fine to my '13 Subaru Impreza, does not remain paired after shutting off the car and restarting. Seems to have lost it somehow.
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Aug 12, 2014
i am the only one here that observe worst photos on focus points with 8.1 cyan update?
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Oct 2, 2014
Noticed washed out or grain / noise on their photos, even daylight shots since 8.1 cyan Update?. Ive been taking a few shots and found them noisey,such as on flower petals or leaves looking unfocused or washed out....
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Nov 6, 2011
does anyone else have this problem? i would be watching a Internet video and the wifi would just stop working, i would have to go into settings turn it off then on again and once it just turned it self off
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Apr 15, 2015
Last night I charged my L1020 with the camera grip together as usual, but this morning I found my 1020 not booting(tried soft rest and it didn't respond, seems that the battery is 0%). Something odd is that when I plugged the wall charger in the camera grip, it didn't respond. When I pressed the battery button for 2 seconds, it flashed twice with 4 led on(the led flashes darker then usual, which is really odd).
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Jan 10, 2014
Lumia Black seems to be availible for me, but it wont download because it realy realy wants to have a Wi-Fi connection. I dont have one in my house, and public wi-fi's are slower than my mobile internet so it's gonna take ages. Is it possible to update your phone without wi-fi? In FAQ on windowsphone.com it only recommends to have a wi-fi and doesnt say it's necessary.
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Jul 27, 2014
i downgrade to my lumia 1520 to windows OS 8 Black
when i check cyan update its does nt shows any thng
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Mar 29, 2015
After having received the Denim update, my Nokia 1020 cannot connect anymore with my windows PC; the PC does not 'see' my phone anymore. Tried to connect my phone with another PC, same problem.
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Aug 5, 2014
Using a network Solutions active sync email account. Will sync other folders such as sent or deleted but not syncing other sub folders in inbox that I have created,
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Apr 3, 2014
I have a Rogers-branded Lumia 1020 (RM-877_nam_canada_234) pentaband, unlocked and running on Wind Mobile (an AWS 3G carrier). Everything works great. I just got it, SIM-unlocked it, and started updating... the most recent update was to OS version 8.0.10521.155.
Whenever I try to turn on Internet Sharing, it tries for a few seconds, and then gives error "Connection not shared. There's no cellular data connection to share right now. Check your cellular settings and signal, and try again."
Yes, I've installed Nokia Access Point and activated the APN.
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Nov 7, 2013
So, I plugged my phone into my PC. I opened the Windows Phone App for Desktop and the phone asked for me to enter my password. I entered the password and it went to the home screen, then shut down. It sat dark for a second then showed the AT&T Logo, and then went black again. It's been about an hour, and if the battery were dead it should have already shown the battery symbol. I tried powering it on,
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Dec 24, 2013
I suffer a serious bug with lumia 1020 GDR3. The sms disappear randomly and there is no way to find it back. But the case is very complicated.
Describe as below:
Day 1: i get some sms
Day 2: all the sms from day 1 disappear, i get some new sms
Day 3: all the sms from day 1 just come back but the sms from day 2 disappear.
I check the time setting, it is auto. and there is no way i can find back, the problem happens with all of my contact who sent me sms in 03 day.
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Jan 21, 2015
I have a Nokia. Lumia, blutooth on calls is ok, tho I do have to press blutooth again when making outgoing call wich I find odd as...... As soon as I pick my phone up and unlock it stops audio in car, so even if checking Mai l, mesage, wHatsapp etc the audio drops off in car, I have to keep pressing the fm button to get off bt audio,
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May 8, 2015
Twice in the past week I got my phone out and it was off and unresponsive. I had to do soft boot with power volume down to get the phone working. This is something that I have not experienced with other android phones. I am on Verizon with stock Galaxy S6 running 5.0.2.
Is this a defective phone or some application causing problems. What steps can I take to troubleshoot the problem. Having my phone randomly stop working is unacceptable as this is my primary line. I can't afford to miss calls.
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Mar 20, 2012
I have a huge problem with my blackberry torch 9800 : My keyboard just randomly stop working! it had no choc, the central touch still moving but I cannot select anything! except this one, no other touch is working...what can I do?
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Jun 5, 2014
iMessage has recently been acting up and doesn't let me iMessage certain people this issue has happened 3 times so far and it fixed itself but it's not doing it this time
Info:
iPhone 5s, iOS 7.1.1
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Jun 13, 2015
Ever since I got my 1020 a few weeks ago, there has been a problem where it will start ghost clicking/switching menus on its own. This can happen for several seconds or sometimes won't stop until you power the screen off. Sometimes it will get to the phone menu and call people on its own which is a big problem. There doesn't seem to be any pattern to it and happens several times a day.
I bought the phone 'like new', so there is no warranty obviously. I don't think it had ever been used before however because there were zero marks/scratches and it was totally spotless when I received it, so it can't be misuse from the previous owner.
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Mar 17, 2015
I accidentally activated my voice command option on my phone and it does not allow me to scroll left right up down nothing. I have to search double tapping everytime, swipe type is disables and i am not able to go to my setting and undo as i am not able to scroll nor select anything.
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Jan 24, 2014
How do I stop messages coming from my windows live account on my phone?
I am an xbox ambassador and everytime someone gets into Ambassador Chat im getting a message and Im sick of them lol.
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