Galaxy S6 :: Phone Randomly Stop Working
May 8, 2015
Twice in the past week I got my phone out and it was off and unresponsive. I had to do soft boot with power volume down to get the phone working. This is something that I have not experienced with other android phones. I am on Verizon with stock Galaxy S6 running 5.0.2.
Is this a defective phone or some application causing problems. What steps can I take to troubleshoot the problem. Having my phone randomly stop working is unacceptable as this is my primary line. I can't afford to miss calls.
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Aug 18, 2015
My S5 will simply stop playing mp3's whether stored on the sd card or internally. I have tried limiting the number of background apps, tried three different player, and installed an app that is supposed to keep music playing. None of these things have worked. It will randomly shut down at any time on any track and sometimes restart minutes latter. Random stops when playing music?
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Mar 20, 2012
I have a huge problem with my blackberry torch 9800 : My keyboard just randomly stop working! it had no choc, the central touch still moving but I cannot select anything! except this one, no other touch is working...what can I do?
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Nov 6, 2011
does anyone else have this problem? i would be watching a Internet video and the wifi would just stop working, i would have to go into settings turn it off then on again and once it just turned it self off
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Jun 5, 2014
iMessage has recently been acting up and doesn't let me iMessage certain people this issue has happened 3 times so far and it fixed itself but it's not doing it this time
Info:
iPhone 5s, iOS 7.1.1
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Jul 24, 2015
Today I woke up and it said a photo sharing cable was plugged in and there was nothing plugged into it. So I restarted my phone and then it wouldn't keep any app open for more than 5 seconds and it would exit out of it and didn't let me use the back button but the left one and the home button still worked. It also keeps saying the dock is connected when it isn't and when I tried charging it it kept not charging after a couple of seconds. Restarted again and this problem continued and then my phone said it was overheating but it wasn't even hot and it would turn off and now every time I turn on the phone within 5 minutes it says it is overheating and shuts down but it is cool as a cucumber.
Also it won't let me charge it because the battery is "too hot" and it's only at 30% so should I take it back to verizon?
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Apr 7, 2015
I have an S5 and periodically it stops updating my email. I have 3 accounts + gmail [which updates fine], and all of them are set to auto sync every 15 min. If I power down and restart, all emails sync to current time,
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Sep 11, 2014
Her phone was perfect before doing the updates. Now, she claims the BT just turns off and won't turn back on (in the car, connected to the car audio system). I looked at her phone the other day and sure enough, BT and WIFI were both OFF, and when I tried to turn them on, it said something like "Sorry, can't to that right now. Try again later.". Turned off phone and turned back on, and it's fine...for a while, then does the same thing.
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Jul 7, 2015
I am a new android user as I recently upgraded my phone to my first smartphone, the Samsung Galaxy s6, on Sunday. I have a concern regarding a message that I received while I was texting my friend (out of state/just started texting today) that messages had stopped working.
I cleared cache from both my apps and the Samsung Galaxy using applicaiton manager in settings, then rebooted; it works fine now, but I was wondering why I received this error message? Also, after reboot, my phone started searching for GPS? I am wondering why that is as well. I am just concerned with why I received these messages because I just upgraded my phone on Sunday and haven't done anything to it besides download social media apps, text, browse, and add music onto it.
what are the causes of these messages and if they are severe? My parents would be irritated if something was going on with my phone when I just got it.
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Oct 24, 2015
As of a few weeks ago I noticed my phone would randomly restart, I didn't think much of it until one day it shut off, restarted, and then it was locked and would not unlock no matter how long I held the side button down for, plugging it into the charger did nothing. I ended up having to let the phone just die and recharge it once it had died. I could deal with all of that, but today I noticed after it had some sluggish responses to me wanting to unlock the screen (it would stay locked and not respond to button presses until i waited around 2 or 3 minutes after hitting the button initially).
I tried to use several applications, the appstore, snapchat, youtube, and i got little to no activity from any of them. Never ending loading from just about all, or no activity whatsoever from the appstore, yet the net browser and facebook/ etc worked just fine. And to top it all off, I noticed my battery draining at an alarming rate, maybe 10% every 30 minutes even with nearly no applications running or open.
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Feb 19, 2015
why the back button is working by itself? I can feel the slight vibration when it does. Does it anytime I use the phone. The open apps button works by itself sometimes too. Hasn't been dropped, only had it a month!
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Jun 19, 2015
I had my phone unlocked and it was sleeping and then when I came to turn it on nothing would happen. It wouldn't even come on when I plug the charger in. I got it to restart by pressing the bottom volume and power button at the same time.
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Nov 18, 2015
For the past week my phone has been randomly restarting itself. It is updated to the current version. I've never had any problems with it before, and I would have ignored it but it seems to be happening at least once a day.
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Sep 9, 2014
I have had my galaxy S5 since April (a couple weeks after it was released) My phone has worked flawlessly until mid august.. it has been having this bad habit of restarting it self when I am using it...
Things I have done > Factory Reset: I did a factory reset and while I was uploading contacts through kies it restarted.I have used another launcher: it still restarted while I was web browsing. ( did not download any apps for a couple days and problem still persisted randomly due to web browsing) Turned off Google Sync: It seemed to have solved the problem because it did not restart for like 2 days, but while using Pandora it lagged the music and it ended up restarting again.Cleared the cache/cookies: did nothing and still randomly restarted. Removed all facebook applications: problem still persist after a while of use.
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Jul 26, 2014
So I have noticed lately during the middle of the night, my phone will vibrate like I got a notification. When I check, there is nothing. What is causing this?
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Jul 28, 2015
I have a Samsung Galaxy S6 running complete stock 5.1.1 G920F.This happened to me quite a few times over the past few days. It happens sometimes when I am doing something on the phone or the phone is in the pocket.What happens is that the phone turns off or something of that nature because the only way I can turn it on after this is by plugging it in to charge.
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Nov 17, 2015
i was using my samsung galalxy s6 edge and all of a sudden the screen went off its came abck again in few minutes and the back and folder key is not working anymore
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Apr 26, 2015
So all my pictures randomly deleted from my phone. I went to check my gallery and realized all my pics were deleted. All I did was take one picture, and went to check my gallery, and all my pics were gone. Not too happy, but good thing I save my pics on Google Drive.
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Aug 13, 2015
My s6 is making a funny noise randomly. Not sure what's making it happen.
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May 19, 2015
My wallpaper changes over night and I don't know why. I don't have it set to live, I don't have an app that changes it and I haven't done the lollipop reset that ive read most people with this problem have done. I keep pushing it off a day until I start hearing good things. So far the update seems to turn your phone into garbage. I've already had to reset my phone once bc it crapped out on me and it's barely a year old so I am not updating.
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Oct 14, 2014
the phone maybe 6/7 weeks ago, plugged into laptop, checked up to date, restored some data from S3 backup, installed a few standard apps, all good.. After two weeks or so phone starts randomly rebooting - not with any specific app, could even be sat on the table and you'd suddenly hear the start up noise. Spoke to EE Support, tried some 'resetting the network' thing from their end, no change. Called again and was passed to Samsung Support - talked me through a hard reset. No change. Posted back to Samsung. Came back a few days later saying no fault found but they wiped it, updated it and it's good to go. Booted and phone was crashing every time I opened Internet and a few other apps. Didn't get as far as installing apps or backup. Posted back again. Phone came back again, no fault found but same problems straight out of the box. Called and explained again, posted again, this time they've told me that the phone has been damaged and is beyond repair and included a screenshot of a screen saying 'Know Warranty VOID 0x1'.
After having a rant about their packaging and that it must have been knocked in their support centre (yes, that is my level of knowledge of phone rooting) I've just Googled and found it actually means that the phone has been rooted. The phone definitely hasn't been rooted by me on purpose and the only update I've run is through Kies. The only apps installed via Play Store. Is it possible that something that Samsung Support has done or asked me to do has changed this flag?
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Aug 5, 2012
My curve 9300 just randomly stopped working I cannot txt or receive texts or use bbm and when I try and make a phone call it says 7ut1 your phone is not activated on the network what does this mean and how can I fix it? I've tried taking out the battery.
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Oct 2, 2015
Having a issue where apps will randomly launch when I unlock my phone (using the fingerprint scanner). It's just not one app it's many different apps on my phone. And no none of the apps where open before hand.
Samsung Galaxy S6
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Jul 13, 2015
Ive seen people complain about speaker phone automatically being on when they answer the phone. However my problem is sort of the opposite. When I am on a call and using speakerphone is randomly shuts off. I dont realize it until its the other persons turn to talk and I can hardly hear them.
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Aug 30, 2015
I have the EE variant of the G920F galaxy s6 in the UK. At least once a day the phone will reboot for no apparent reason what so ever. This has been since the 5.1.1 update, I have factory reset and cleared cache and it still happens. Thinking of flashing the international software to see if it happens with that.
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Oct 29, 2015
I Get popups from everything from google play store,to "Warning Phone Infected with Virus" to what appear to be Facebook notifications that I Have won something. I have tried everything I can think of to stop them, including installing apps, & factory reset. It keeps happening.
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Nov 2, 2015
Over the past several weeks, while not being used (ie lock screen) my phone has randomly played about 10-20 seconds of audio while the screen remains black. It has consistently been from what seems to be a video where the person is showing a DIY for auto repair. When I unlock it i do not find any video apps open. I have not viewed any videos like this but this seemed to start after i was looking at some cars for sale online.
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Jan 23, 2015
This recently started happening. I will be walking with my phone in my pocket and it is locked, but suddenly my music will pause for no apparent reason. I look at my phone and nothing has happened except my music is now paused. I didn't even touch my headphones. It happens around 3 times every time I take a 30 minute walk. It is so irritating to have your music abruptly stop. One time it went completely haywire and the voice dialer came up and the volume cranked itself all the way up and the robotic google voice nearly damaged my ear drums. Now sometimes the voice dialer comes up once it pauses, but very rarely. It will normally just pause randomly.
I use to believe it was my pocket pausing the music because the touch screen is very terrible on this phone and would skip my music when I was walking but I've since flipped my phone the other way in my pocket so thats not possible.
I've turned off all the gestures, motions, airview, etc.
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Oct 15, 2015
It Stutter a lot when I talk So I buy an App called DAF Professional to To reduce my Stutter but I must use EarPhone with this App when I make a phone call.
The problem is When I make a call in my Xperia Z2 the EarPhone always Stop working?How can I enable using my EarPhone During the call, in order to use this program.
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Dec 4, 2015
my Glaxy s6 gave some charging sound while connected to charger but after some time stopped charging and its off. also while i was connecting charger it says DOC is connected and battery will drain.
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May 21, 2015
Is there any way to stop app notifications on the phone other than having to bring the app to the home screen then pressing the app to check app info and then selecting stop notifications? This seems so bulky. Like is there another way of getting here?
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