Galaxy S6 :: Phone Suddenly Stop Working - Keeps Saying Dock Is Connected
Jul 24, 2015
Today I woke up and it said a photo sharing cable was plugged in and there was nothing plugged into it. So I restarted my phone and then it wouldn't keep any app open for more than 5 seconds and it would exit out of it and didn't let me use the back button but the left one and the home button still worked. It also keeps saying the dock is connected when it isn't and when I tried charging it it kept not charging after a couple of seconds. Restarted again and this problem continued and then my phone said it was overheating but it wasn't even hot and it would turn off and now every time I turn on the phone within 5 minutes it says it is overheating and shuts down but it is cool as a cucumber.
Also it won't let me charge it because the battery is "too hot" and it's only at 30% so should I take it back to verizon?
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Jul 13, 2015
got an s6 edge and the message "the dock is connected" constantly keeps popping up on the screen. my phone is overheating because of this and its draining my battery.
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Dec 4, 2015
As of this morning, my phone no longer charges using the supplied Samsung charger. Additionally, when I UNPLUG the cable from my computer or the wall, I receive a notification saying "The dock is connected" which is obviously odd as I have actually just disconnected the cabling. Along with this message, the docking audible is heard when plugging in the charger on either the computer or the wall.
When I plug into my computer, the phone is no longer recognized as a USB device either which makes it difficult to back anything up at this point.
I do not have the lighting bolt or any blinking LED's while the charging cable is plugged in.
So far I have done the following to troubleshoot
- tried different cable on both the computer and wall
- power cycled the phone multiple times
- checked for system updates. I am up to date.
- cleaned / blown out the charging port
- cleared system cache
I have not yet done a factory reset for obvious (last resort) reasons.
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May 8, 2015
Twice in the past week I got my phone out and it was off and unresponsive. I had to do soft boot with power volume down to get the phone working. This is something that I have not experienced with other android phones. I am on Verizon with stock Galaxy S6 running 5.0.2.
Is this a defective phone or some application causing problems. What steps can I take to troubleshoot the problem. Having my phone randomly stop working is unacceptable as this is my primary line. I can't afford to miss calls.
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Aug 23, 2012
i have had my Atrix since Nov. havent had any issues with it, until last week when suddenly the radio would stop working. it says i have signal, but i recieve nothing nor am i am able to send anything (text, email, calls, etc) but i have signal. i havent downloaded any bad apps. i also have Norton to "protect" me against bad apps. is there anything that i can do? i have no warranty anymore so will rooting my phone help? also im patiently waiting for ICS but growing more impatient by the day. wish they would give us a little update.
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Sep 2, 2014
Few days ago, my front and back cmaera stop working. I tried all the possible options but still having the same problems.
Info:
iPhone 5, iOS 7.1.2
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Dec 10, 2014
can i replace my lighting cable becoz its sudenlly stop working
Info:
iPhone 6, iOS 8.1.1
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Jun 5, 2014
all of the sudden, after 2 weeks of using iOS 7.1, sudden death with no explanation at all.Â
iphone is not jailbroken.Â
sudden death and does an infinite restoreÂ
sometimes it goes well for only 5-9 minutes then it shutdown again.Â
iPhone 5s 8GB Â
Info:
iPhone 5s, iOS 7.1
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Aug 14, 2010
My bold stopped working a few weeks ago, At first i thought it was the battery, Bought a new battery nothing happened. Next i thought it was the Charger, Bought a new one still nothing happened . Someone told me that the USB port was probably broken, And i can't get it fixed by tmobile cause the bold is a AT&T Phone . So a friend of mine told me to buy a charger dock on Amazon/Ebay , And the Phone will charge i just won't be able to put stuff on my phone through my Computer . Can anyone clarify that if i buy the dock it will work?, Also if it doesnt work at this point what should i do?
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Jan 15, 2012
All of the sudden I am no longer getting mirror display or any of the other options when I dock of the phone. Thus I am getting no output to my tv screen.
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Aug 23, 2014
I've been using the universal dock for almost 2 years with my iPhone 5 (using a genuine adapter from 30pin to lightening) and everything was ok.
a week ago I've opened the iPhone to switch the flex cable because the on/off button barely worked and also switched the battery with a new one, everything was genuine and now the dock refuses to work
it does charges the iPhone but the remote doesn't work and the audio doesn't go to the speakers connected to the dock, it get out of the iPhone speaker.
Info:
iPhone 5, iOS 7.1.2
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Jul 7, 2015
I noticed this the other day that my Yahoo app randomly stopped receiving notifications. I never changed anything email or sync related for a long time so it makes this harder to solve. I dont even remember having sync on ever for my Yahoo emails (maybe this sounds stupid and it was on the whole time but I cant remember). Anyway I tried deleting the accounts and re-adding, using the default email app and adding the same accounts, clearing app date/caches, re-installing Yahoo app, clearing cache partition, and turning all the syncs on/off and playing with those settings. What I did notice was a suspicious log in a few days ago from out of state which I am not sure is part of this or not, but it was on android supposedly, I changed my PW just to be sure.
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Sep 19, 2015
Phone appears to work, but the display stays BLACK. Notifications light, soft keys work, just can't see anything on the screeen.
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May 12, 2015
My micro SD suddenly stopped working (now phone or computer doesnt recognise it) and from that point now a few strange things happen: My battery seems to drain really fastWhen the phone is locked, if i push the home / power button it now takes 4 to 5 seconds for the screen to wake up so I can enter my pinAlmost every time I unlock my phone now it tells me to check the battery cover is correctly sealed.So I am wondering if my s5 fried the SD card possibly? a different SD is recognized fine by the phone.I have tried taking the battery out for a while etc.
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Jan 21, 2012
SGS II suddenly in middle of playing audio the speaker went dead
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Jan 13, 2015
Learned words are gone and won't add.. won't learn from my messages or apps. I get a 'keyboard has stopped ' message when I go into the predictive text settings... so annoyed. I've had every galaxy, this one has had so many issues.... dealing with this phone for about a year...
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Jan 12, 2012
I just go an HD dock for my Droid RAZR but most of the options will not show up. Do you have to use an HDMI cable to make all of these work? Or can use a USB cable connected to a computer also?
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May 5, 2014
My Pandora only works when I'm connected to WiFi. It used to work any time but now it doesn't. I'm sure it's probably a matter of changing settings but I don't know what to do.
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Jul 7, 2015
I am a new android user as I recently upgraded my phone to my first smartphone, the Samsung Galaxy s6, on Sunday. I have a concern regarding a message that I received while I was texting my friend (out of state/just started texting today) that messages had stopped working.
I cleared cache from both my apps and the Samsung Galaxy using applicaiton manager in settings, then rebooted; it works fine now, but I was wondering why I received this error message? Also, after reboot, my phone started searching for GPS? I am wondering why that is as well. I am just concerned with why I received these messages because I just upgraded my phone on Sunday and haven't done anything to it besides download social media apps, text, browse, and add music onto it.
what are the causes of these messages and if they are severe? My parents would be irritated if something was going on with my phone when I just got it.
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Mar 16, 2012
When I put my Atrix in my HD dock and the dock is powered on, the Atrix automatically brings up the widget clock in landscape. When the dock is powered off, nothing happens (screen stays off). Is there a way to start the widget clock mode manually -- I do not want to leave the Atrix charging all the time. I notice that there is an app to start the car dock view. Is there one to start the landscape clock widget? The Atrix is up to date running 2.3.4.
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Sep 3, 2012
Voice input quits working when I place the phone in the car dock. Voice search (the app you get to by holding search) and Soundhound give me errors every time I try to use them with the vehicle dock connected. If I disconnect the vehicle dock, they work again, and as soon as I reconnect it they quit working.
Strangely enough, the app "Text by Voice" seems to be unaffected.
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Sep 3, 2015
My internet connection on my Samsung Galaxy s5 shows that it is connected and strong - both at home and at work. However I cannot connect to the internet in either location.
I get a message that says DNS_PROBE_FINISHED_NO_INTERNET.
My laptop and other devices that connect to the WIFI are getting on the internet just fine. This problem just started this morning. I re-booted my router at home but that did not work. I eliminated my home network and then re-connected to it, but that did not work.
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Feb 19, 2015
why the back button is working by itself? I can feel the slight vibration when it does. Does it anytime I use the phone. The open apps button works by itself sometimes too. Hasn't been dropped, only had it a month!
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Feb 4, 2015
I've had a galaxy s5 for about 5 months. Recently i connected it to its charger (the one it came with, so it's definitely Samsung-compatible) and it gave me the "unable to charge" pop up. I tried I different charger from a different power source and got the same result. My phone will soon be dead without any way to charge.
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Nov 17, 2015
i was using my samsung galalxy s6 edge and all of a sudden the screen went off its came abck again in few minutes and the back and folder key is not working anymore
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Jul 27, 2015
I have the Sprint S6, my phone is suddenly telling me I have no SIM card. If I take the card and put it back in, it says it recognizes that I've inserted a card and prompts me too restate. After restart I get the same message saying there is no SIM card. Do I need to try factory reset? Trying to avoid that if possible.
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Jul 17, 2011
I've got my S2 now for maybe 2 weeks now and only now I noticed that my Wifi hotspot function is not working. I tried that with 2 different SIM's (in different countries) with the same result. Tethering via USB works fine. I can switch on the wifi hotspot (open or secured) and I can even connect to it. On my Win7 machine I have a connection for a few moments, after that I lose connection and at the end I lose connection to the wifi hotspot.
On my blackberry I can connect the first time. That connection stays open for maybe a minute. After that it automatically disconnects and I cant connect anymore until i restart the hotspot. When I switch off the hotspot it takes a long time and it ends with error (the status under wifi hotspot). If I just enable hotspot and disable it again it is without errors. So this seems only to happen when a client actually connects... I tried already a factory reset and read somewhere to enable bluetooth before enabling the hotspot, but the problem stays the same ...
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Feb 24, 2016
I have smart switch installed on my pc with windows 10 and i try to backup data from my g920f running latest 6.0.1.
Smart Switch is stuck at "To complete the backup using Smart Switch you need to temporarily allow some permissions. Allow the permissions on the connected device"... There's no prompt on my phone.
I tried all kinds of reconnecting, restarting but still this dialogue.
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Dec 12, 2015
I was charging my phone while using it and it suddenly shut off. Whenever I try to turn it on the welcome screen "samsung powered by android" comes up for 1 second and then goes black and nothing else happens. I've had the phone for about 8 months and never rooted or installed any software other than official updates. I was just playing a game while it was charging when it stopped working.
every combination of buttons i press even the factory reset gives the same result, the welcome screen for 1 second and then nothing. I was able to get to the OS change warning screen though but when i cancel it goes back to the welcome screen problem. Charging it shows the charging symbol going on and off every second.
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Oct 29, 2015
I Get popups from everything from google play store,to "Warning Phone Infected with Virus" to what appear to be Facebook notifications that I Have won something. I have tried everything I can think of to stop them, including installing apps, & factory reset. It keeps happening.
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Sep 7, 2015
When I plug in my phone via USB and try to transfer files from the phone to the card I get:
Waiting: Samsung-SM-G900V is busy.
I can transfer them to a temp folder on my PC, then move them to the card. But, can't do it directly from phone to card as I used to be able to.
It still works fine on Win7.
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