Lumia 1020 :: Phone Flash Not Working

Feb 25, 2014

My flash suddenly stopped working on Sunday evening.

I was tweaking the manual camera settings, and then a few minutes later it would not flash. The assistance light turns on, but then nothing - the pic takes without flash. I don't know if it's a coincidence that the flash stopped working just after trying to discover the manual settings, or if somehow that has affected the flash.

I tried resetting all of the manual camera options first (to auto). I then tried "using default settings" in settings, then tried "camera reset" in photos+settings, then restarting my phone, then a soft reset, I even tried uninstalling and re-installing the Nokia Camera app. Nothing has worked.

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Lumia 1020 :: How To Get LTE Working On Phone

Aug 11, 2014

Just got my two new phones and Im wondering how to get the LTE on telus to activiate on my phones.

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Lumia 1020 :: Why Isn't Phone Screen Working

Aug 5, 2015

My lumia 1020 screen its not turning on i even got the screen changed but didn't work. I tried to reset it but it doesn't show the exclamation mark i conect it to the pc and it regonizes it so the phone itself its not entirely dead....

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Lumia 1020 :: Phone Screen Is Not Working

Jan 14, 2015

My phone's screen turns black a number of times now. Navigation keys are working and lights up. I can still hear the alarms and notification sounds. It sometimes takes more than 24 hours to resume to its normal function itself. Soft reset (vol down + power button) is a hit and miss and most of the time I'm getting the screen below.

I tried to connect the phone to a PC but it did not recognized because the phone is locked. I don't know if there's another way to unlock it.

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Lumia 1020 :: Windows Phone 10 - Camera Not Working

Apr 15, 2015

I have recently updated to the latest version of Windows Phone 10. The camera suddenly stopped working. It either shows a black screen (in photo mode) or 4 small squares of the same image (in Video Mode).

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Lumia 1020 :: How To Flash AU CV With GB CV ROM

Mar 3, 2015

My 1020 has become quite sluggish of late so I've decided I'm going to do a hard reset at the very least.I bought the device (yellow AU CV) whilst on holiday in Australia, but I'm now back in the UK, so I thought as I'm going to wipe it anyway, I might as well reflash it to the CV UK ROM, especially as Australia appear to be massively stalling on Denim as well.

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Lumia 1020 :: Take Pictures Without Flash?

Aug 5, 2013

I saw in the videos that we can take pictures without flash...but i'm unable to get any pics...it's dark . Just want to know what i'm doing wrong. I'm able to get pics with flash though...

Without flash
With Flash

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Lumia 1020 :: Red Eye When Using Flash At Night

Apr 26, 2014

Every time when i shoot faces in places with low light...9 out of 10 photos come out with red eyes.I suppose Xenon flash is superior to this category.

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Lumia 1020 :: Flash Not Syncing With Picture

Oct 1, 2013

When using the flash, in camera pro, id say 70 or 80 percent of shots come out dark, as if the flash hasn't been used at all. Its the same at night or in the day,

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Lumia 1020 :: Flash Too Bright In Manual Focus

May 18, 2014

I discover a really annoying bug when using flash and manual focus. So to reproduce it with no doubt, use a white subject, like a written paper, or something white to capture at a very close distance, let's say 20 cm (or 7 inches). Then:

- Open Nokia Camera.
- First thing, select manual focus.
- Be sure Flash is on.
- Now take the picture.

What you now (should) have is an unusual burned picture. If you take the same picture, with totally the same settings, and using autofocus, instead, the light is normal and the paper correct.

I discover a "workaround" with pressing the autofucus button, let it try to focus something, first, and then using Manual Focus (it seems like a first procedure in autofocusing resets some parameters).

After this and taken the picture, flash and light seem correct, but comparing the autofocus picture taken first, with the Manual Focus one taken later, the manual one results again a bit brighter (in my example the color changed and the more brightness is barely noticeable, but I assure you, depending on colors and distance, it gets just more).

I already tried on 3 1020s.

1 - mine
2 - a friend of mine's
3 - one in a NStore shop directly from the shelf (the employer was embarassed for not knowing that issue).

The problem always occurred.

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Lumia 1020 :: White Hazy Region In Photos With Flash

Aug 27, 2013

Noticed a white hazy region at the top region of pictures taken at night with the xenon flash on? It seems to be because of the placement of the flash above the lens and maybe some mistiming between the firing and the shutter closing instant?

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Lumia 1020 :: Taking Picture With Flash Most Of The Time Completely Dark

Nov 24, 2013

Pictures shots from Nokia camera during daytime or normal shots is fine but when use with flash pictures most of the time under expose or complete dark. I notice the flash behavior, if camera flash fire twice the picture is fine but fire only once then the picture is totally dark. I already reset the phone twice but still the same.

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Lumia 1020 :: Taking Low Light Outdoor Pictures With Flash On - Getting Red Blur

Nov 2, 2014

My friend is having a problem with his Lumia 1020 when taking low light outdoor pictures with flash on.

He says that everything is fine during the day and when he is taking indoor low light pictures with the flash, but as soon as he take outdoor picture he is getting some kind of red blur in the top center of the photo, he sent me two examples:

His phone is on 8.1 and he is not sure is it software or hardware related.

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Lumia 1020 :: White Balance After Black Update - Fail On Yellow Flash Effect

Jan 2, 2014

So I finally updated to Black today and to my surprise the damn yellow tint is still present when using flash indoors.I did one shot before the update with Nokia Pro Cam, and on after the Black update and after updating to Nokia Camera.
They look nearly identical.

-before black

-after black

no flash after black [this looks most like the real thing] . Notice similar issue with the yellow tint not being fixed after updating to Black?Also forgot to mention, all setting were on auto, on the top two shots, on the no flash one, change from auto flash to no flash.

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Lumia 1020 :: How To Know If OIS Is Working

Apr 30, 2014

I just want to know if the OIS is working by looking at the camera.

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Lumia 1020 :: Screen Display Not Working

Dec 17, 2013

My Lumia 1020 is acting up. The device powers up, and the TOUCH aspect of the screen works, it receives calls etc... but there is not DISPLAY. The screen remains completely off. I've tried multiple power off and ons, as well as holding the power button and down volume at the same time..

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Lumia 1020 :: Emojis Aren't Working

Nov 7, 2013

When I receive texts with emojis from another WP it just shows a diamond with a question mark.

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Lumia 1020 :: Camera Stopped Working

Nov 27, 2013

I bought my 1020 and was working just fine, but after 20 days, the camera stopped working. This is what I did after it:

1) I tried a hard reset and it worked for a couple of hours
2) I tried a soft reset and it worked for 1 day
3) I noticed that when I changed the date to the past and turned it off, the camera strated working for some hours.
4) I don't have a warranty, because I bought in USA and here, in Brazil, they don't accept the warranty. Even so, I took it to the assistence. They updated the software and, after 1 day, it stopped working. AGAIN!!! They said to me that if it crashes again, probably it would be a hardware problem, but they don't know how to fix it, since 1020 is new in Brazil.

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Lumia 1020 :: Double Tap To Wake Not Always Working?

Feb 20, 2014

At time i have to double tap 4-5 times before my Lumia 1020 reacts and wakes up. And it can be really slow. My previous Lumia 820 had no issues with this what so ever, it work up instantly and i never had to do multiple double taps.

It's actually completely useless like this (since it ain't double tap but sometimes tap'extravaganza).

I am running Lumia Black build 3051.40000.1345.10285

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Lumia 1020 :: Why Isn't USB Working After Denim Update

Mar 29, 2015

After having received the Denim update, my Nokia 1020 cannot connect anymore with my windows PC; the PC does not 'see' my phone anymore. Tried to connect my phone with another PC, same problem.

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Lumia 1020 :: Tiles Have Stopped Working

Aug 16, 2014

Why has some of my tiles stopped working, tap the tile and the screen appears to try and open in the app but then flashes back to the tile page. example if tiles not working Google search, Nokia maps and Navcon, facebook but things like Bing and paypal are working fine.

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Lumia 1020 :: Bing Music App Not Working

Mar 30, 2014

So I just got my lumia 1020 on thursday, and one thing I have noticed on my lumia 1020 is that my bing music app under the search does not work. Anytime I use it, all I get is the We can't connect to search right now, check your cellular data or Wifi connection. Please try again later.

I tried a soft reset, hard reset, took it to the AT&T store cause the windows phone rep said its hardware but when I got to the AT&T store they showed me on their 1020's in store and also their demo ones they use that the music app did the same thing.

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Lumia 1020 :: WiFi Just Randomly Stops Working

Apr 9, 2014

I have a 1520(used to have a 1020) and my brother has a 1020. Of course i have to deal with her complaints when something goes wrong since i pushed her to a Lumia 1020 ....

What happens is, for whatever reason WIFI just randomly stops working. It'll show she is connected(both in the Icon at the top where you swipe and under settings/wifi) yet it doesn't actually load anything.

She'll be searching on Bing, Facebook, etc etc and she'll get the loading dots at the top of her screen that'll run endlessly. I have to then go into her settings and turn off wifi and then back on and it'll start working but then eventually it does it again shortly where there is no data or whatever.

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Lumia 1020 :: Double Tap To Open Quit Working

Aug 3, 2013

The double tap to open quit working it was working for me on my Nokia Lumia 1020 don't know if I turned it off some how can't seem to find it it the settings

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Lumia 1020 :: Camera Auto Focus Not Working

Dec 14, 2014

My 1020 photos are appalling at the moment. They are just unfocused. Took photos of my daughter seeing Santa yesterday, no time to fiddle with settings. Ended up with awful out of focus shots, friends Iphone pics were fab. So fed up, I nearly missed the pics altogether because of the loading screen.

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Lumia 1020 :: Camera Grip Stop Working?

Apr 15, 2015

Last night I charged my L1020 with the camera grip together as usual, but this morning I found my 1020 not booting(tried soft rest and it didn't respond, seems that the battery is 0%). Something odd is that when I plugged the wall charger in the camera grip, it didn't respond. When I pressed the battery button for 2 seconds, it flashed twice with 4 led on(the led flashes darker then usual, which is really odd).

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Lumia 1020 :: Windows Maps Not Working After Upgrading

Nov 5, 2015

I signed up for Windows Insider on my Lumia 1020 and the next day I was prompted to perform a system maintenance update. I went ahead and approved it and it ended up being the Windows 10 Mobile upgrade. The upgrade went smoothly. For some reason Windows Maps will not launch. This is also affecting the HERE app.

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Lumia 1020 :: Spell Check Not Working On Keyboard

Jan 2, 2014

My daughter has sent me a couple texts about there being no spell check on her new Lumia 1020. As I am still on WP7 and my Daughter lives a little ways away from me, I decided to throw it out there if there is something in the settings in WP8 or on the L1020 I do not know about which kills the spell check. She has not red line under mispelled words and no suggestions as she types.

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Lumia 1020 :: Speech Recognition Stopped Working

Jun 3, 2014

The Speech recognition on my Lumia 1020 has stopped working. I can use the phone (so I don't think it's the mic) I tried with a headset also but I just get the message "Sorry couldn't hear anything, try saying....." - everything is set in Settings, but it just won't hear me..

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Lumia 1020 :: Phone Blurry Edges On Photos And Rattling When Shaking The Phone

Oct 15, 2013

I recently bought a Nokia 1020 and i suspect that there are something wrong with the camera. The quality of the photos that i take are, in my opinion, nowhere near the ones you can se in reviews and those released by Nokia.

To me it looks like it's only the middle part of every photo that is correctly focused. The edges are very blurry. I have no case on the phone, no dirt on the lens and i have tried to reset the camera and reboot, no difference.

I will attach some photos on which I think you can see it clearly. The images are very sharp in the middle but when you move towards the edges it quickly becomes blurry. Both pictures are taken in daylight with Nokia Pro Cam, all settings on auto.

The pictures are the high resolution version: FileSnack | Easy file sharing FileSnack | Easy file sharing.

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Lumia 1020 :: Hyperlinking Phone Number And Passcodes For Conference Calls Using Windows Phone?

Jan 21, 2014

New to the Windows mobile phone... I use my Windows phone for business and do a lot of conference calls. With my iPhone I used to be able to put the phone number with three commas and then the passcode to the conference call in the meeting request (format = 555-555-5555,,,12121212#). By using this format my customers could just click the link in their iPhone and it would auto-dial the conference number along with the passcode so that they did not have to remember the passcode while driving.

Example: 555-555-5555,,,12121212#. (autohyperlink for iOS)
VS
555-555-5555 Passcode 12121212 then press # (caller can hyperlink the phone number but has to remember the passcode and dial it while driving...)

By using this format you could just click the number and it would dial the number pause then auto add the passcode and # to enter the conference call. I think Blackberry used to use a similar format to achieve the same thing.

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