Lumia 1020 :: Double Tap To Open Quit Working

Aug 3, 2013

The double tap to open quit working it was working for me on my Nokia Lumia 1020 don't know if I turned it off some how can't seem to find it it the settings

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Lumia 1020 :: Double Tap To Wake Not Always Working?

Feb 20, 2014

At time i have to double tap 4-5 times before my Lumia 1020 reacts and wakes up. And it can be really slow. My previous Lumia 820 had no issues with this what so ever, it work up instantly and i never had to do multiple double taps.

It's actually completely useless like this (since it ain't double tap but sometimes tap'extravaganza).

I am running Lumia Black build 3051.40000.1345.10285

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Lumia 1020 :: Double Tap To Wake Destroys Battery

Sep 20, 2013

I have been experiencing some pretty bad battery life with my 1020. It was getting to the point that with moderate use it was in battery saver mode within 8 hours. I shut off many background tasks, turned off 2 of my 4 email addresses and did some testing. In standby mode the phone dropped from 69% to 55% in about a half hour after a restart. Exasperated I turned off Double Tap to Wake after noticing the 'drains battery' warning. I then charged the phone and went to sleep. Today, with similar usage as normal (about an hour of streaming music, 2 push email accounts, web browsing, texting, etc.) I made it 8 hours and only dropped 39%.

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Lumia 1020 :: Enabling Double Tap To Wake Will Drain Battery Faster

Oct 4, 2013

I've seen many people claim that enabling 'double tap to wake' will drain your battery faster. On the settings page where you enable this setting, Nokia even says "this reduces battery life". I tried to measure it myself. After doing a number of normal discharge cycles with the feature enabled, I did one with it disabled. I didn't change any other settings. I used the phone normally in both runs - very similar usage.

I found that disabling this setting produced no significant change in battery life. In both runs that I compared, my battery level was at about 20% after about 3 days. See the attached graphs for my results. The first graph is with the setting on. After just a little under 3 days it was very close to 20%. The second graph is with the setting off. After exactly 3 days it was a little above 20%. These results are not exactly the same but I don't think they're significantly different. Not as different as I was expecting.

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Lumia Icon :: Screen Rotation Quit Working

Mar 15, 2015

On Denim, all of a sudden my screen rotation quit working several days ago. Rebooting the phone fixed it a few times but now its completely out. Yes rotation lock is off and toggling it doesn't make a difference.

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Lumia 1020 :: 90% Of Programs Will Not Open

Jan 16, 2015

For whatever reason, hardly any of my apps will open. If I uninstall, they won't reinstall. Says attention required and to check the phone for an update. This started after updating access point and network.

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Lumia 1020 :: Why Not Able To Open PDF Files In Windows 10

May 18, 2015

After downloading the pdf files from internet/mail it shows in the file explorer, but when try to open it, the app pickup list only showing Project Spartan. Nothing else, no Adobe Reader nor PDF reader. I installed another PDF file reader app call Xodo, still no luck.

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Lumia 1020 :: Any Way To Open Instagram Account

Jul 27, 2013

I installed Oggl and have just begun to play around with it. I linked it to my Facebook and Twitter accounts, but what is the value of the connection to Instagram if you can't open an Instagram account if you don't have an iPhone or Android device? Neither the Oggl app or the Instagram website let you create accounts.

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Lumia 1020 :: Any Way To Leave Camera Shutter Open Longer Than Four Seconds

Feb 14, 2014

I was trying to capture the northern lights... recommended exposure is 15 secs. the camera did ok with four but would have been fabulous at 15 or 30

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Lumia 1020 :: Smart Cam Photos Unable To Open In Nokia Camera

Feb 3, 2014

Today when out golfing I tried taking some smart cam photos and noticed after taking a couple in a row I couldn't go back and open them in Nokia camera to change the picture. Doesn't happen all the time but twice today I couldn't edit the photo.

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Lumia 1020 :: Lens Focus And Open Vibrate Quite Hard With Clicking Sound

Dec 6, 2013

Why the lens focus & open vibrate quite hard and even clicking sound?Is this normal? I never drop my phone higher than 2 centimeter.

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Lumia 1020 :: WP 8.1 - Unable To Open Several Apps / Complete Downloads And Connect To Computer

Jun 14, 2015

A few months ago, I dropped my phone (the day before my case came in the mail, of course) and the screen went fuzzy, much like an old box tv for several minutes, then rebooted several times before catching up to itself. I'm not sure what on earth happened because of this drop, but since then I have had a huge amount of issues.

First- I cannot complete certain updates on my phone, including some system updates such as for "extras+info" and "Lumia Camera". I get the error code 80070539 on these failed updates, but I do not believe that is the real reason these apps will not update. One method I used to fix this was to make sure I accepted updated terms and conditions for Microsoft, which completed some updates, but I still have several left waiting.

Second- Several apps and processes just do not work at all. Example: settings>applications>photos+camera the screen begins to flip over to the photos+camera menu, then abruptly stops before returning to the applications menu. This exact scenario happens to several other processes throughout the phone, including the calendar app, adding new emails and accounts, etc.

Third- I cannot backup my phone. This is a major problem as I have an abundance of files that I desperately need on my phone, but whenever I attempt to backup my phone, it may make it up to 97% maximum before it says the backup failed. This is the primary reason I haven't attempted a hard reset yet, and I would prefer to avoid doing a hard reset unless we can manage to fix at least the backup issue.

Fourth- My computer will not recognize my phone. I am running a laptop with Windows 8.1, all my drivers are up-to-date, I've uninstalled/reinstalled drivers, etc. but the computer doesn't even recognize that I plug the phone in, even though my phone still charges at a normal rate. I have also tried different computers and different cables. Nothing has proven useful. There is not a place in my computer that I can find a trace of detection of my phone, not under devices/drives/anything.

I will try just about anything that doesn't involve losing all of my data.

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Lumia 1020 :: How To Know If OIS Is Working

Apr 30, 2014

I just want to know if the OIS is working by looking at the camera.

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Lumia 1020 :: How To Get LTE Working On Phone

Aug 11, 2014

Just got my two new phones and Im wondering how to get the LTE on telus to activiate on my phones.

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Lumia 1020 :: Screen Display Not Working

Dec 17, 2013

My Lumia 1020 is acting up. The device powers up, and the TOUCH aspect of the screen works, it receives calls etc... but there is not DISPLAY. The screen remains completely off. I've tried multiple power off and ons, as well as holding the power button and down volume at the same time..

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Lumia 1020 :: Emojis Aren't Working

Nov 7, 2013

When I receive texts with emojis from another WP it just shows a diamond with a question mark.

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Lumia 1020 :: Camera Stopped Working

Nov 27, 2013

I bought my 1020 and was working just fine, but after 20 days, the camera stopped working. This is what I did after it:

1) I tried a hard reset and it worked for a couple of hours
2) I tried a soft reset and it worked for 1 day
3) I noticed that when I changed the date to the past and turned it off, the camera strated working for some hours.
4) I don't have a warranty, because I bought in USA and here, in Brazil, they don't accept the warranty. Even so, I took it to the assistence. They updated the software and, after 1 day, it stopped working. AGAIN!!! They said to me that if it crashes again, probably it would be a hardware problem, but they don't know how to fix it, since 1020 is new in Brazil.

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Lumia 1020 :: Why Isn't Phone Screen Working

Aug 5, 2015

My lumia 1020 screen its not turning on i even got the screen changed but didn't work. I tried to reset it but it doesn't show the exclamation mark i conect it to the pc and it regonizes it so the phone itself its not entirely dead....

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Lumia 1020 :: Phone Screen Is Not Working

Jan 14, 2015

My phone's screen turns black a number of times now. Navigation keys are working and lights up. I can still hear the alarms and notification sounds. It sometimes takes more than 24 hours to resume to its normal function itself. Soft reset (vol down + power button) is a hit and miss and most of the time I'm getting the screen below.

I tried to connect the phone to a PC but it did not recognized because the phone is locked. I don't know if there's another way to unlock it.

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Lumia 1020 :: Phone Flash Not Working

Feb 25, 2014

My flash suddenly stopped working on Sunday evening.

I was tweaking the manual camera settings, and then a few minutes later it would not flash. The assistance light turns on, but then nothing - the pic takes without flash. I don't know if it's a coincidence that the flash stopped working just after trying to discover the manual settings, or if somehow that has affected the flash.

I tried resetting all of the manual camera options first (to auto). I then tried "using default settings" in settings, then tried "camera reset" in photos+settings, then restarting my phone, then a soft reset, I even tried uninstalling and re-installing the Nokia Camera app. Nothing has worked.

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Lumia 1020 :: Why Isn't USB Working After Denim Update

Mar 29, 2015

After having received the Denim update, my Nokia 1020 cannot connect anymore with my windows PC; the PC does not 'see' my phone anymore. Tried to connect my phone with another PC, same problem.

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Lumia 1020 :: Tiles Have Stopped Working

Aug 16, 2014

Why has some of my tiles stopped working, tap the tile and the screen appears to try and open in the app but then flashes back to the tile page. example if tiles not working Google search, Nokia maps and Navcon, facebook but things like Bing and paypal are working fine.

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Lumia 1020 :: Bing Music App Not Working

Mar 30, 2014

So I just got my lumia 1020 on thursday, and one thing I have noticed on my lumia 1020 is that my bing music app under the search does not work. Anytime I use it, all I get is the We can't connect to search right now, check your cellular data or Wifi connection. Please try again later.

I tried a soft reset, hard reset, took it to the AT&T store cause the windows phone rep said its hardware but when I got to the AT&T store they showed me on their 1020's in store and also their demo ones they use that the music app did the same thing.

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Lumia 1020 :: Camera Pictures Not Saving Or Can't Open Using Nokia Camera

Nov 27, 2013

I have two issues. I took a picture using Nokia camera app which is on default. Some pics didn't save.

Next is when you take picture. When u go to photo albums. You see a link below saying open in Nokia camera. How come pics have that link and others don't? I took some smartcam pics too look at later and can't open it up and do the action shots and other stuff.

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Lumia 1020 :: WiFi Just Randomly Stops Working

Apr 9, 2014

I have a 1520(used to have a 1020) and my brother has a 1020. Of course i have to deal with her complaints when something goes wrong since i pushed her to a Lumia 1020 ....

What happens is, for whatever reason WIFI just randomly stops working. It'll show she is connected(both in the Icon at the top where you swipe and under settings/wifi) yet it doesn't actually load anything.

She'll be searching on Bing, Facebook, etc etc and she'll get the loading dots at the top of her screen that'll run endlessly. I have to then go into her settings and turn off wifi and then back on and it'll start working but then eventually it does it again shortly where there is no data or whatever.

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Lumia 1020 :: Camera Auto Focus Not Working

Dec 14, 2014

My 1020 photos are appalling at the moment. They are just unfocused. Took photos of my daughter seeing Santa yesterday, no time to fiddle with settings. Ended up with awful out of focus shots, friends Iphone pics were fab. So fed up, I nearly missed the pics altogether because of the loading screen.

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Lumia 1020 :: Windows Phone 10 - Camera Not Working

Apr 15, 2015

I have recently updated to the latest version of Windows Phone 10. The camera suddenly stopped working. It either shows a black screen (in photo mode) or 4 small squares of the same image (in Video Mode).

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Lumia 1020 :: Camera Grip Stop Working?

Apr 15, 2015

Last night I charged my L1020 with the camera grip together as usual, but this morning I found my 1020 not booting(tried soft rest and it didn't respond, seems that the battery is 0%). Something odd is that when I plugged the wall charger in the camera grip, it didn't respond. When I pressed the battery button for 2 seconds, it flashed twice with 4 led on(the led flashes darker then usual, which is really odd).

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Lumia 1020 :: Windows Maps Not Working After Upgrading

Nov 5, 2015

I signed up for Windows Insider on my Lumia 1020 and the next day I was prompted to perform a system maintenance update. I went ahead and approved it and it ended up being the Windows 10 Mobile upgrade. The upgrade went smoothly. For some reason Windows Maps will not launch. This is also affecting the HERE app.

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Lumia 1020 :: Spell Check Not Working On Keyboard

Jan 2, 2014

My daughter has sent me a couple texts about there being no spell check on her new Lumia 1020. As I am still on WP7 and my Daughter lives a little ways away from me, I decided to throw it out there if there is something in the settings in WP8 or on the L1020 I do not know about which kills the spell check. She has not red line under mispelled words and no suggestions as she types.

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Lumia 1020 :: Speech Recognition Stopped Working

Jun 3, 2014

The Speech recognition on my Lumia 1020 has stopped working. I can use the phone (so I don't think it's the mic) I tried with a headset also but I just get the message "Sorry couldn't hear anything, try saying....." - everything is set in Settings, but it just won't hear me..

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