BB Bold :: BBM, Internet & Email Aren't Working?
Jan 23, 2012
I got the new Bold 9900 a couple of weeks ago, and everything was working fine, but then a couple of days ago, everything just seemed to stop working. On BBM, whenever I try to send a message, the little red clock just appears, and I'm not seeing anybody's recent updates. My emails aren't coming through & none of the internet based apps are working. I've tried the hard reboot and reinstalling all the apps but nothing has worked.I've also done the Host Routing Table registration stuff but have not recieved any message. When I click on the service staus option, under the Blackberry Enterprise Service option, it says 'not connected'.
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Apr 26, 2012
The keys of my blackberry aren't working anymore even though the screen is working and it hasn't got wet or anything. It isn't working since a few days, and it's driving me crazy because I receive all the messages and notifications but I can't read them since I can't type my password. I took the battery off, restarted it a thousand times but nothing seems to work .
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Apr 6, 2012
I always use my phone for email and internet and have it connected to the wifi in my house, two days ago it just stopped working. When I try to send an email It says service blocked and the internet just says unable to connect, Ive checked the connections and it says full connected, Ive also tried different wifi locations wirh no success.
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Sep 17, 2012
So today my email suddenly stopped working. I tried going into email settings but then i get the error message "your device had a problem connecting to the server" and when i try to use my browser i get "unable to connect to the internet, please try again later. if the problem persists please contact your service provider".I've tried taking the battery out, i've tried option > advanced options > host routing table > register now. But nothing has helped.I have a curve 8520 and i'm on tesco mobile, is this my phone not working or is it tesco mobile?
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Oct 15, 2011
I have had my BB Storm for approx 18 months now and on and off for the past week or so I have been experiencing some difficulties with different aspects of it. These are:Facebook App - I haven't been getting any notifications come through on my phone and sometimes the newsfeed is a few hours behind. Internet Browser - With the FB app not working I have tried to go to the mobile site which has taken forever to load then comes up "Server Unavailable". I have then tried to go to other websites and have found the same issue.
BB App World - I went to see if there were upgrades available on App World thinking there could be a glitch with the current FB thats available but it comes up " Blackberry App World is having trouble connecting to the Blackberry App World server. Verify your network connections and try again" so I am unable to do anything in app world whatsoever. The top of my phone shows that I have coverage in my current area so I don't know what else I can do to try and verify my network connection.Emails - usually (before approx 2 weeks ago) i would receive instantly but I have been noticing 24 hour+ delays lately.
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Aug 4, 2011
I think this subject has been talked about before, but I can't find anywhere that has a successful result to my "problem". My email has been working fine, then nothing. I've got an Aol account for my email but they are not getting sent to my BB Torch anymore. I get the message "Your device had a problem connecting to the server" when I try to access the email account in Setup. I've tried: Taking the battery out ... Waiting.... Taking the battery and sim card out... Waiting... Hitting my head against a brick wall (only joking, but that will happen soon if I don't get this fixed) Deleting the CMIME, for the email account I'm using, out of the service book? Re registering the handset Nothing works
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May 9, 2012
Since I downloaded new update for iPhone 4S I can't get into any of my apps. I click and it does nothing? I don't get it..
Info:
iPhone 4S
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Apr 13, 2011
I have a Blackberry Curve 8520 which has been working normally for nearly a year now. Yesterday morning I found that most things were not working. I also found icons for 'music sync' and games on there that weren't there before, which I have since removed. I don't know whether this is related in any way.
My twitter app says 'Twitter services are currently unavailable', my facebook app says 'A connection cannot be established to the Facebook server', my browser says 'Unable to connect to the Internet, please try again later. If the problem persists please contact your service provider.' My BBM messages are not sending to others and when I try and send an email, the red X appears and the message status is 'Service blocked'.
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Dec 19, 2011
I recently switched from bold 9700 to torch 9860. I setup my msn and gmail account on my Blackberry and it worked fine until I activated enterprise email account. Both msn and gmail 's icon dispeared and i don't get emails pushed to my blackberry any more. I already erased both msn and gmail accounts on BB and re-setup, doesn't make a difference. the msn worked fine on my 9700 until i switch.
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Nov 7, 2013
When I receive texts with emojis from another WP it just shows a diamond with a question mark.
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Mar 14, 2015
I recently purchased the LG G3 on Fido, and a few days ago I started experiencing problems with all my google apps. It began when I went to download an app and there was no progress ( the bar would just move along and say 'downloading' but nothing would download), I tried updating an app, and the same thing happened. Now my gmail and google now won't work either as well as google play games. I've restarted the phone multiple times, even removed and re-added my google account. still no luck. I'm not up to factory resetting my phone as I have valuable text messages that I can't afford to lose.
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Apr 6, 2012
What do i do if my volume buttons aren't working?
Info:iPhone 4S
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Jun 2, 2014
my volume on my iPhone isnt working right. this is a 4S, and over 2yrs old. i've never had problems with buttons beforeÂ
now when i am trying to watch a YouTube video for example, or typing clicks- there is no sound coming out of the phone speaker. whenever i press the volume buttons up/down, the "ringer" square comes on but no volume bars are displayed. whenever i watch a YouTube or listen to a podcast i can not raise or lower the volume on the screen either. i do hear the phone ring, and hear alarms through the speaker. Â
i have tried a 'shut down' and then a 'reset' (pressing power/home button together to power down). but i could not lower or raise volume either. i can listen w/headphones, and AirPlay. i updated the iOS a while ago (2 months?) and this happened much after the update.
Info:
iPhone 4S, iOS 5.0.1, ios 7.06!
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Jul 30, 2011
There is a 1xT(bar)x on the top right hand corner of my phone. My phone is able to receive and send calls/texts but my internet/email is not working at all. When I go to manage connections, mobile network is checked off, but Mobile Network Options shows that even though data services are on, my mobile network is listed as 'none." I tried a reset by taking the battery out but that didn't work. I've only had this phone for a few weeks and it worked fine up until yesterday.
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May 30, 2011
My email stopped updating. Everything else works though.
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Jan 8, 2015
When I connect my Lumia 1320 to my WiFi, it gets connected. I can browse the internet. But my apps (WhatsApp, Hike, etc) and the Store stop working.
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May 5, 2015
I have a T-Mobile S6 and when I'm connected to WIFI, hangouts notifications do not get pushed. I have to manually open hangouts and all of the notifications come flooding in. Never see this issue with WIFI off.
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Jun 11, 2012
My iPhone 4S was dropped in some ranch dressing with the microphone & external speaker part getting the worst of it! I tried making a phone call to a friend of mine and she couldn't hear me. She said that all she heard was clicking noises. (I talked to her later in person!) I also tried playing music through the external speaker and with the volume on as high as it can go, you can hardly hear the music from the speaker. Weird thing is that I sent a friend of mine a Hey Tell message and he said that he heard me crystal clear!! I set my phone in rice overnight and nothing helped so far. Not sure what else to do!! I don't have a warranty on my phone!
Info:
iPhone 4S
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Jun 30, 2015
I'm having an galaxy s6 and 3 days ago the back and menu buttons stopped to work. I've try to reset the phone to default and it doesn't work.
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Jun 7, 2015
My notifications for both Whatsapp and Viber do not work. I've tried resetting my phone, I've tried deleting the apps and re-downloading them but yet nothing works. The actual apps do not appear in the notifications + actions, as an option. I cannot turn on the notifications at all ! When I open Whatsapp I receive a message saying the following: Whatsapp detected an issue with your phone that will prevent you from recieving new message notifications. Please reboot your phone.
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Jun 30, 2015
Whenever I open Youtube all hat shows up is the loading circle and nothing else will happen. When I open the Google Play Store the background just shows white and nothing else. This has been happening for the last couple days. I have tried force stopping both of them and tried everything to try getting them to work.
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Apr 2, 2015
When I try to send an email via my yahoo account on my phone (which is my main default email account), the address won't come up. It started doing this a couple of weeks ago. It will display 2-3 addresses that I must have used a few weeks ago as "suggested addresses" but won't pull up any others.
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Jul 8, 2015
Since updating to Lollipop. my Exchange contacts are not syncing in my phone's stored contacts or with any apps outside of the stock email app. I have the "Sync contacts" box checked in the email app settings.
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Dec 27, 2011
was down to our Sask Tel rep in Nipawin and told them i cannot set up my internet email...they told me Nipawin Sask is experiencing problems with the Blackberry only around the Nipawin area.
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Jul 24, 2012
I cannot set up internet email accounts on my new blackberry bold 9780 . I visited the blackberry website and found the instructions on how to set up. Per instructions I should select - Set up - Email accounts - and then Internet accounts, but unfortunately when I select Email accounts it only shows me Enterprise Email account set up not Internet emails account set up , per instructions it should show me both options
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Jan 15, 2012
Neither Verizon nor Numericable, my provider in France, seem to be able to offer any tech support beyond telling me to pull the battery, toggle connections on and off, etc. I am not a techie by any stretch of the imagination, so I probably won't understand any jargon or acronyms you use in your replies, and will similarly need more detailed instructions on how to access things within my device (e.g., "just go to the host routing table!" won't mean anything to me).
1. I have a Verizon branded Bold 9650. I have unlocked it so that it is able to make/receive phone calls and texts by having Verizon provide me with the MEP code.
2. I have an unlimited data and Blackberry internet plan with Numericable, who contracts their 3G service through Bouygues. I am 100% sure of my plan, but whenever I try to open my browser, it tells me that "Browsing over the cellular network is not included as part of your current service plan. To browse the web you must use Wifi or contact your service provider to change your service plan".
3. I plan to crosspost this on the Blackberry France forums and the Crackberry forums. I hope this isn't bad manners, but I just want to get this resolved as soon as possible.
4. I have browsed other solutions but a lot of them seem to require a Windows computer to connect the Blackberry to. I unfortunately only have a Mac.
5. I've been waiting for over a week for something to change - Numericable at first told me that 'it takes 5 days to register on the network' and then to await a call from tech support that never came.
6. I would ideally like to be able to use this phone whenever I go back to the States in 7 months, so I don't want to mod it in an way that makes it permanently unusable on the Verizon network.
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Dec 9, 2010
I have just received a new bold 9780 and it is only set up for enterprise email and despite repeated calls tom my handset provider we cant seem to get it to allow me to set up my normanl internet email accounts?
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Oct 30, 2011
This is my first post. I write to you after several weeks of frustration with my phone as well as a million calls with Rogers customer support.
My problem :
1)I cannot browse the internet using the internet browser both on wifi or Roger's data network
2)Facebook app cannot establish a connection to the server
3)When I use the Browser app it will work for like 10 minutes but then all of sudden the internet just stops working.
I believe all of the three observations listed above have the same root cause. What is odd is that BBM works, my email works, BB app world works, I can even browse with the web2go browser - just not the three items I have described above.I really don't want to restore my phone because i have paid apps and i don't want to pay for my apps again.
My failed troubleshooting attempts so far :
1) Removed battery and sim card + reboot. Done it 1,000,000 times - no success
2) Resend service books - no success
I am at ends with the situation.
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Jun 26, 2011
I cannot connect to the internet, when I click on the brower it doesn't do anything. When I go into my Blackberry App world it seems liked it is locked as all it says is "signing up" and it will not allow me to close the browser for that
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Oct 22, 2011
its been a month and still my blackberry bold 9700 internet is not working good.everytime when im using it , it'll work but if i didnt use it for awhile , it'll stop working . everytime i try to anysite, it'll be like loading but than it'll close the tab and put me back to homepage and bookmarks.everytime i have to restart my bb than i can use it again, maybe like everyday upto 10times i had 2 restart the fone which kills my battery very fast?
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Jun 28, 2011
i have a 9700 unlocked Rogers phone on Tmobile now, I have the 50$ plan plus 10 BIS service, I came home to Canada and turned my phone on wifi and turned of the mobile network so i dont use all my minutes, I have been here since Friday june 24 and my phone has been working fine. Now today all of a sudden everything stops working i can make and recieve calls on my blackberry but no internet no bbm no google talk nothing, I called tech support they are putting out a ticket...ya right...they told me to check my HOST ROUTING TABLE IT SAYS "NO ENTIRES" I did a wipe of my phone nothing, my wifi wont work <removed>..
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