BB Curve :: Internet, Email, BBM & Apps Not Working On 8520
Apr 13, 2011
I have a Blackberry Curve 8520 which has been working normally for nearly a year now. Yesterday morning I found that most things were not working. I also found icons for 'music sync' and games on there that weren't there before, which I have since removed. I don't know whether this is related in any way.
My twitter app says 'Twitter services are currently unavailable', my facebook app says 'A connection cannot be established to the Facebook server', my browser says 'Unable to connect to the Internet, please try again later. If the problem persists please contact your service provider.' My BBM messages are not sending to others and when I try and send an email, the red X appears and the message status is 'Service blocked'.
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Jan 3, 2012
In the past 24 hours my internet browser is 'unable to connect to the internet', BBM has also ceased to load. It is not my data plan as I have topped up £10 and have my 300 texts and 100mb internet until Jan 27th 2012 until I have to top up again.My wifi says its connected as it is white but clearly does not work. I have not yet contacted Orange but want to try different solution.I have gone to Host Routing Table and 'registered now' but then it says I'm registered with my wireless.Taken the battery out for a while etc...
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Oct 15, 2011
I have had my BB Storm for approx 18 months now and on and off for the past week or so I have been experiencing some difficulties with different aspects of it. These are:Facebook App - I haven't been getting any notifications come through on my phone and sometimes the newsfeed is a few hours behind. Internet Browser - With the FB app not working I have tried to go to the mobile site which has taken forever to load then comes up "Server Unavailable". I have then tried to go to other websites and have found the same issue.
BB App World - I went to see if there were upgrades available on App World thinking there could be a glitch with the current FB thats available but it comes up " Blackberry App World is having trouble connecting to the Blackberry App World server. Verify your network connections and try again" so I am unable to do anything in app world whatsoever. The top of my phone shows that I have coverage in my current area so I don't know what else I can do to try and verify my network connection.Emails - usually (before approx 2 weeks ago) i would receive instantly but I have been noticing 24 hour+ delays lately.
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Nov 29, 2011
My daughter bought a Blackberry Curve 8520 from Carphone Warehouse with a Vodaphone PAYG Sim in it. She got BBM to work fine with me and a number of her friends. After a few weeks, I bought her a pay monthly SIM and got her original PAYG number transferred across to the Pay Monthly SIM. Since then, she hasn't been able to get BBM to work. All her friend requests are 'Pending Authorisation' and she cannot send or receive messages. The Internet is also not working, although she hadn't tried that until now, so I don't know whether it was working before. Text and voice calls are, and always have been, fine.
Battery pull Changing all permissions to allow for both core and add-on apps Deleting eaach other's contacts and trying to add them again Checking the vendor ID, which is showing as 301, which I gather is Carphone Warehouse (not sure whether this should be Vodaphone or Carphone Warehouse?)
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Feb 6, 2011
My internet appears to have stopped working on my Curve 8520. My internet browser is not working, it takes ages to load, the blue bar at the bottom saying 'requesting' is there for ages and then comes up with the notification "Unable to connect to the internet, please try again later. If the problem persists please contact your service provider." None of the apps involving internet are working either - BBM, Facebook, Whats App etc. I have already done the whole resend service books thing and that hasn't helped.
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May 18, 2011
My phone not ringing when in BBM, email, etcit doesnt even show that an incoming call is coming in. I only know when a call has happened when I get the sms from my service provider
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Mar 31, 2012
i have a bb 8520 my bbm and internet wont work but i still get my text and phone calls how do i fix?
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Aug 30, 2011
My model is 8520 Curve.
1) I can't configure my personal email because in config panel I only see "blackberry enterprise server" insted the manual represents
2 menu. Why?
2) when I try to connect to internet opening the browser, it appers that I should have Wi-Fi connection on. But has my model GPRS/EDGE connection?
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Apr 11, 2012
I brought my BlackBerry a few weeks back, and brought the Data Plan (£5 for BBM, Internet etc for 1 month)... IT was working PERFECTLY until yesterday Morning... I woke up, checked my BBM as usual, Ended all the chats that were Broadcast Messages blah blah blah, and went to speak to one of my Contacts on BBM... THe message wouldnt send... I thought it's probably just slow or something.... Yet im still having the same problems now... Nearly 2 days it hasnt worked now, and it's getting very annoying!
Features that are being affected are;
- BBM
- Facebook App
- App World
- Browser
This is one message I usally get while trying to use the Browser:
"Unable to connect to the Internet, please try again later.
If the problem persists please contact your service provider."
Another thing that's really annoyed me is the fact that most people with a Similar problem to my has "gprs" in Lower Case letters, yet i have "GPRS" in Capitals, yet still not working.. I admit, on the rare occasion i can send a message but it takes ages, usually about 30 minutes. No matter where I go, whether it's my house, the woods, the town, anywhere, im getting the same problem, whereas before, I could go anywhere, including those 3 place and it would be FINE!!
I've done everything I could, Battery Removal, Wipe, SImple turned the Mobile Network off, then back on... NOTHING is helping!!
Until yesterday morning i had NO problems what so ever, then suddenly I get this!!!
I got my Phone from T-Mobile, and im with Vodafone
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Aug 22, 2012
I've got up this morning and none of my bbm or apps are working, my fb isn't showing any info and have recieved no emails. I was wondering if there is a server problem, I am with virgin. I have taken the battery out twice this morning but to no avail.
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Mar 21, 2011
I can no longer go on the internet. I've had that capability for 2 years now on this bb (8530), OS 5, and suddenly it stopped working and asked me to sign in with my blackberry id but I can't now. I've done a security wipe, I've updated via pc with the bb desktop manager and I've reset the phone via CDMA screen (##231898). I've spoken to four live advisors at my provider's call center (Virgin Mobile) and nothing has I've tried has added back my data services. Now they say my only option is to buy a new phone as mine's out of warranty. with My phone works fine. I can receive and send texts as well as phone calls. But I can no longer set up email, go online, or go to app world but I'm still paying for unlimited data service. There's just the "hotspot browser" (for wi-fi) and I need the "internet browser"! There is just that one option now to choose from and there's no way to delete it either.
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Sep 5, 2011
I have a Blackberry Curve 8520 and just recently the internet doesn't work and neither does BBM and any app that needs the internet like Facebook and Twitter, emails and BB App World doesnt work properly too. I also noticed that in the top right hand corner where the coverage bars are it has gprs instead of GPRS as it normally says. I've tried rebooting it at least 10 times now, nothing seems to work!
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Apr 24, 2012
Over a month ago i started having this problem with my blackberry curve. My bbm wont send or receive messages, at all. So I deleted my only contact which was hubby, and tried to add him again, but the request is just pending and he hasnt gotten a message to accept me at all. Soon after my emails stopped working as well as facebook. I could not send nor receive emails. I might also mention that I have a wi-fi conection working, i can use the browser and all, but the wi=fi symbol doesnt light up, it just stays dull. So i deleted the email account I had on the phone and took it into the vodafone shop I got it in. I received the phone back this week with a latter telling me they could not find these problems and that the phone had been updated and was fixed. It was not. So i pluged it into my laptop, tried updating and all that, also brought £10 credit incase that was the problem. Still nothing.
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Apr 6, 2012
I always use my phone for email and internet and have it connected to the wifi in my house, two days ago it just stopped working. When I try to send an email It says service blocked and the internet just says unable to connect, Ive checked the connections and it says full connected, Ive also tried different wifi locations wirh no success.
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Sep 17, 2012
So today my email suddenly stopped working. I tried going into email settings but then i get the error message "your device had a problem connecting to the server" and when i try to use my browser i get "unable to connect to the internet, please try again later. if the problem persists please contact your service provider".I've tried taking the battery out, i've tried option > advanced options > host routing table > register now. But nothing has helped.I have a curve 8520 and i'm on tesco mobile, is this my phone not working or is it tesco mobile?
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Jun 9, 2010
I have a Curve 8520 from TMobile (US).I also had a Pearl 8100 from Fido (Canada).I got the Curve unlocked and want to use it on the Fido network instead of the Pearl. I seem to have gotten everything working on the Curve, except for the email.I had the same email accounts (gmail, hotmail) set up on both phones, but for some reason now that I've switched over to the Curve on the Fido network, I can't send or receive email.I've checked all my settings, and they seem right.I can access the web, my Wi-Fi is set up, and I can send & receive texts. Anyone have any ideas about this email problem? Also, I can't remember my account username for the BB website to access my account online to change the email.When I ask to send my password, it says it has been sent to my BB, but of course I can't receive email, so I'm not getting it.
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Jul 10, 2012
blackberry 8520 wont connect to the wifi unless my mobile network is off.... it will only connect to app world but nothing else.... also my bbm isnt working at all with the wifi even though i sent away my phone to get fixed because this was the same problem but they gave me a brand new blackberryhave rang my provider vodafone 7 or 8 times useless didnt fix anything... do i need credit for bbm or should it be working on wifi?... also with my phone it wont let me set up my own email it only says about blackberry enterprise email
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Mar 4, 2011
changed to a contract curve 8520 all working okay on day 1, I had my old PAYG number ported onto this phone now my browser does not work, no email I think more . Customer care say its a problem on BB after number ported they are waiting for a fix can anyone help! if not phone going back
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Jul 30, 2011
There is a 1xT(bar)x on the top right hand corner of my phone. My phone is able to receive and send calls/texts but my internet/email is not working at all. When I go to manage connections, mobile network is checked off, but Mobile Network Options shows that even though data services are on, my mobile network is listed as 'none." I tried a reset by taking the battery out but that didn't work. I've only had this phone for a few weeks and it worked fine up until yesterday.
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Aug 26, 2010
Okay, I recently got a replacement blackberry and used the device switch wizard to switch from my old Blackberry 8520 to my new Blackberry 8520. At first, I had a few problems with the Twitter and Facebook apps, but thanks to rcnathan, that's under control.
But now there's a new problem: email. Neither of my email addresses work (@*.blackberry.net or my personal email) and anytime I try to send something, a red X immediately appears next to it.
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Mar 11, 2012
All my apps including email have stopped working.. and i have no idea why this happened a few days ago now and ever since ive noticed that ive no GPSR icon only 3G. First noticed my apps not working when the normal facebook at twiter wouldnt work and then bbm messages wouldnt send and the same for emails as i havnt been reciveing any and nethier will they send.
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Dec 6, 2011
I have BB 9780 and 8520.I can connect to my wifi at work and it works perfectly with the little bb logo showing.However at home, i can connect to the wifi, but can not get on the internet.i have tried re-setting my wifi router and also resetting my BB phones to factory default nothing seems to work though. All other devices at home (pc, mac, iphone, ipad other nokia phones etc) works semalessly at home wifi.
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May 25, 2010
I have a 8520 and recently updated my software. After I did this my email envelope has disappeared. I have replaced my original settings and nothing. I do receive emails but in the general message envelope.
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Aug 11, 2010
I have an ATT 8520 Curve unlocked to work with a tmobile sim card and have a few questions...Now that's unlocked I cant setup an external email account (hotmail, gmail, etc...) that icon is missing from the setup section. how can I get that feature? can I also use the bbm feature? I added a friend (and vice-versa) but it just stays as pending. is it possible to bbm? for the above 2 do i need to get the bb data plan so they can work? I've read elsewhere that the best way to get the features would be to load the tmobile handheld software. I went to tmobiles site, I enter my ph# - select the 8520 - click on handheld and it takes me to their 'shop for phones' page. I guess they now by the number that i dont currently have a bb. So I tried a friends ph# from tmobile who has a bb and it still took me to the 'shop for phones' page. So I Am hoping it's just a link glitch going on right now. I did download from this forum the 5.0 OS "8520wifiM_PBr5.0.0_rel860_PL5.2.0.47_A5.0.0.509_W ind_Hellas.exe" which obviously is not tmobile. What would loading this different OS allow me to do? Or what features will I have available? and I have lowercase 'edge'.
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Jan 2, 2011
when I open any apps that requires internet connection while using HSDPA , 3G, like the facebook for android it just signing in. and then error same for market when I log-in my e-mail. "Can't establish reliable. but when tested my internet using the browser it works fine. actually fast but when using apps the internet is not working
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May 28, 2012
My bbm, fb and twitter have not been working. All normal phone functions are ok including safari which is weird.
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Nov 3, 2011
I have constant issues with apps that require an internet connection. I downloaded Skype, but it doesn't work, only on Wi-Fi. I downloaded Joiku Hotspot, doesn't work, apparently because my 3G network connection profile is named wrong. I downloaded WhatsApp, again, doesn't work on 3G, only on Wi-Fi. Now, the latest problem is with Fmobi, which I paid for, and guess what happened. It doesn't work. The 3G connection arrows are full and on, so the connection is active. I just don't know what to do. I guess it must be something to do with the network carrier right?
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Nov 12, 2011
I've recently bought a curve 8520 on vodafone, but I can't seem to get internet on it. Everytime it says'' Unable to connect,contact your service provider'.
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Mar 27, 2012
Have BB Curve 8520 and having problems getting internet. Says requesting, then loading and page stays blank.
This is my 2nd handset, repairs could not fix first phone with same problem. 02 suggested change the sim card.Sim was changed and the same problem persists.
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Mar 15, 2010
A weird thing has started happening on my 5800 in that certain apps seem to have started failing to connect to the internet. If I use the browser then I get the connection choice menu i.e. WAP or WiFi, but certain applications have stopped giving this choice and therefore just sit there doing nothing. The only way I can get them to do anything is by connecting to a WiFi point first via settings then starting the application. This is okay when I'm near a WiFi point but it means cannot use these application properly on the move. The apps that are affected are Gmail, Googlemaps and Forcea Weather.
If anyone has any idea on how to fix this then I would be grateful for your help.
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May 28, 2012
I am using BB Curve 8520, I use gprs which normally works fine. But gprs generally gets disconnected while I move up and down in my office using the lift. i.e. when the mobile network gets disconnected/connected, internet connection fails to work. It starts working fine again if I do a reboot of the BB, which generally takes minutes.
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