BB Curve :: 8520 - Email And Bbm Not Working?
Apr 24, 2012
Over a month ago i started having this problem with my blackberry curve. My bbm wont send or receive messages, at all. So I deleted my only contact which was hubby, and tried to add him again, but the request is just pending and he hasnt gotten a message to accept me at all. Soon after my emails stopped working as well as facebook. I could not send nor receive emails. I might also mention that I have a wi-fi conection working, i can use the browser and all, but the wi=fi symbol doesnt light up, it just stays dull. So i deleted the email account I had on the phone and took it into the vodafone shop I got it in. I received the phone back this week with a latter telling me they could not find these problems and that the phone had been updated and was fixed. It was not. So i pluged it into my laptop, tried updating and all that, also brought £10 credit incase that was the problem. Still nothing.
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Jun 9, 2010
I have a Curve 8520 from TMobile (US).I also had a Pearl 8100 from Fido (Canada).I got the Curve unlocked and want to use it on the Fido network instead of the Pearl. I seem to have gotten everything working on the Curve, except for the email.I had the same email accounts (gmail, hotmail) set up on both phones, but for some reason now that I've switched over to the Curve on the Fido network, I can't send or receive email.I've checked all my settings, and they seem right.I can access the web, my Wi-Fi is set up, and I can send & receive texts. Anyone have any ideas about this email problem? Also, I can't remember my account username for the BB website to access my account online to change the email.When I ask to send my password, it says it has been sent to my BB, but of course I can't receive email, so I'm not getting it.
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Jul 10, 2012
blackberry 8520 wont connect to the wifi unless my mobile network is off.... it will only connect to app world but nothing else.... also my bbm isnt working at all with the wifi even though i sent away my phone to get fixed because this was the same problem but they gave me a brand new blackberryhave rang my provider vodafone 7 or 8 times useless didnt fix anything... do i need credit for bbm or should it be working on wifi?... also with my phone it wont let me set up my own email it only says about blackberry enterprise email
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Apr 13, 2011
I have a Blackberry Curve 8520 which has been working normally for nearly a year now. Yesterday morning I found that most things were not working. I also found icons for 'music sync' and games on there that weren't there before, which I have since removed. I don't know whether this is related in any way.
My twitter app says 'Twitter services are currently unavailable', my facebook app says 'A connection cannot be established to the Facebook server', my browser says 'Unable to connect to the Internet, please try again later. If the problem persists please contact your service provider.' My BBM messages are not sending to others and when I try and send an email, the red X appears and the message status is 'Service blocked'.
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Mar 4, 2011
changed to a contract curve 8520 all working okay on day 1, I had my old PAYG number ported onto this phone now my browser does not work, no email I think more . Customer care say its a problem on BB after number ported they are waiting for a fix can anyone help! if not phone going back
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Aug 26, 2010
Okay, I recently got a replacement blackberry and used the device switch wizard to switch from my old Blackberry 8520 to my new Blackberry 8520. At first, I had a few problems with the Twitter and Facebook apps, but thanks to rcnathan, that's under control.
But now there's a new problem: email. Neither of my email addresses work (@*.blackberry.net or my personal email) and anytime I try to send something, a red X immediately appears next to it.
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May 25, 2010
I have a 8520 and recently updated my software. After I did this my email envelope has disappeared. I have replaced my original settings and nothing. I do receive emails but in the general message envelope.
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Aug 11, 2010
I have an ATT 8520 Curve unlocked to work with a tmobile sim card and have a few questions...Now that's unlocked I cant setup an external email account (hotmail, gmail, etc...) that icon is missing from the setup section. how can I get that feature? can I also use the bbm feature? I added a friend (and vice-versa) but it just stays as pending. is it possible to bbm? for the above 2 do i need to get the bb data plan so they can work? I've read elsewhere that the best way to get the features would be to load the tmobile handheld software. I went to tmobiles site, I enter my ph# - select the 8520 - click on handheld and it takes me to their 'shop for phones' page. I guess they now by the number that i dont currently have a bb. So I tried a friends ph# from tmobile who has a bb and it still took me to the 'shop for phones' page. So I Am hoping it's just a link glitch going on right now. I did download from this forum the 5.0 OS "8520wifiM_PBr5.0.0_rel860_PL5.2.0.47_A5.0.0.509_W ind_Hellas.exe" which obviously is not tmobile. What would loading this different OS allow me to do? Or what features will I have available? and I have lowercase 'edge'.
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Apr 28, 2010
I used a Storm for the last 30 days, and had 3 distinct and separate icons:
Messages - catchall for everything
Desktop email icon
2nd/personal email icon
However, I switched back to the Curve (8530) because of the keyboard, and now I don't have a primary desktop email icon. The only way to view work email is to use the messages icon where everything else goes as well. Is there any way to create or separate the two email accounts so I can view the work email separately?
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Apr 5, 2012
I live in Panama, and I use Telefonica services.Currently I have two accounts already set up on my phone, one is hotmail and the other of my university where I live.I want to add a new email account at Setup-Email Settings and it send me to the page = if you want to access your email settings or you changed your device log in. how can I add a new email account?
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Aug 18, 2010
I recieved my Curve 8520 6 days ago and I am still waiting on my service provider contacting me about the Blackberry Tariff HOWEVER when setting up my phone using the Wizard Setup I did not have two options for the email setup, only Enterprise Email Activation...I have never had one, this is my first Blackberry. How do I apply the other option of Add An Email Address? Or does this mean that the phone has been used by someone else (even though it was bought from my service provider "brand new"), or a fault has arisen? What can be done?
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Mar 30, 2010
I have a blackberry tour as well as a curve 8530/20 for verizon. I have trapster downloaded on both my tour and my curve from blackberry app world. On my tour it connects and everything works fine. On my curve it constantly is looking for a connection and it wont follow me. I have gps set location on under options and did everything I think i need to get it to work.
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Jul 8, 2012
My Blackberry 8520 has a red light come on when the battery is inserted into the phone after 5 seconds it will go onto a completely white screen with nothing on it no reset button or an error code so i tried upgrading the software but on the pc it will come up with unable to connect to your device reconnect your device then enter the password if needed.Whats wrong with it Nuked Bricked White Screen Of Death or Dead?
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Nov 9, 2012
I have a bb 8520 and I have not got the update for the new bbm.
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Jan 28, 2012
the s key isn't working on my phone, i've took the battery out and looked if it had be water damaged and it hasn't, I can't access my phone as i've put my password on and it contains an S
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Nov 24, 2010
My wife - who owns the Blackberry - has just called me to say that her Curve has partially stopped working. We know about the locking up on Desktop Manager (removing the battery seems to cure that) but she now has the key pad not working but the trackball does - well, it navigates the screen but depressing it doesn't do anything. Thus the phone is useless.
She did answer it whilst in the bath last night but it didn't get into the water. It has been opened, battery removed and air dried earlier today just to be on the safe side. However, still causing problems.Does anyone know if this is a fault that can be easily cured, phone is just about over a year old now, bought from a specialist phone chain retailer - T Mobile themselves.
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Nov 17, 2011
Email Set-up. I recently bought a Curve 8520 blackberry and got it unlocked, I got problems regarding setup-in my email. I should go to set up. Click set up wizard then email setup. And only one is appearing in my device which says: I want to use a work email account with a blackberry enterprise server.
The Email Settings : add more account envelope is missing ! I activated my host route table 100% fine, but I cannot set up a personal email, only a enterprise one.
Note: Some wireless service providers and third-party device manufacturers have processes called master reset, factory reset, or master clear, which erases all user data and settings for non-BlackBerry carrier devices, restoring them to a "factory" or "out of box" state. The wipe handheld command performs this same function on a BlackBerry smartphone:
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Jul 22, 2012
The curve worked fine until about a week ago now it wont let me send or receive mails, when I try to set up email settings it replies (after a long while of trying) I contacted my provider who told me to try a couple of things which included removing the battery and I could keep contacting them but it will cost a fortune eventually.
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Aug 21, 2012
I am using a Blackberry Curve 8520 phone. I can send-receive phone calls, i can send-receive SMS messages and I can surf the internet.However, I cannot find an option to configure the Email I only get the option of The Blackberry Enterprise Office setup. My provider is in Spain and is called www.HITSMOBILE.ES.I contacted them and they said it was an issue with Blackberry not them!I cannot configure the email setup, that i can receive Blackberry Update email messages only!
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Nov 8, 2011
If i want to setup my email I do as follow: setup wizard - email setup - i want to creat or add an email adress - click next to BBIS setup application opens - initializing application and then get the messange your device had a problen connect to the server.
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Oct 26, 2012
I cannot configure my email on my blackberry curve 8520. Even though I'm connected to internet on wifi, when I go to the e-mail configuration area, it tells me that, "even though the mobile web is activated, I'm noy in a wireless zone". I don`t understand, because i can do everything else: enter the app store, browse the web, etc. What shoul I do?
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Sep 17, 2011
I have just got a curve 8250 and can't set up my email. It's only giving me then one option to use a work email acc with blackberry enterprise server. No I want to create or add an email address at all? Does anyone know how to get bit to give me the 2 options?
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Mar 16, 2012
i can't setup a e-mail on my bb curve 8520. it is asking for a password.
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May 17, 2012
I am having problems setting up my email and bbm on my blackberry curve 8520. I'm with orange as a dolphin plan and just wondering to set up my bbm and enterprise Activation Password.
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Sep 29, 2012
When I access Setup Wizard, and setup an email, the only option I see is Enterprise Email Setup but there is no option for personal email setup (the later is wanted).
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Aug 6, 2011
I am trying to help my friend set up her email on her new phone. The settings is not giving her an option to choose which email to use. It is only giving out the Blackberry network and she wants to use her own. Do you have to have a data package in order to use personal email?
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Mar 1, 2010
I got a 8520 the other day, I saw the app world an thought great Download this have all these beautiful Apps. When i come to download App world it says "It doesnt have the right software" I do not have a service plan, Is this to blame? I live in the UK, Im on Orange. My software is up to date?
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Oct 13, 2011
When i start camer is displays that" could not start camers. Close other applications and try opening the camera. I really do not understand the issue.
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Nov 29, 2011
My daughter bought a Blackberry Curve 8520 from Carphone Warehouse with a Vodaphone PAYG Sim in it. She got BBM to work fine with me and a number of her friends. After a few weeks, I bought her a pay monthly SIM and got her original PAYG number transferred across to the Pay Monthly SIM. Since then, she hasn't been able to get BBM to work. All her friend requests are 'Pending Authorisation' and she cannot send or receive messages. The Internet is also not working, although she hadn't tried that until now, so I don't know whether it was working before. Text and voice calls are, and always have been, fine.
Battery pull Changing all permissions to allow for both core and add-on apps Deleting eaach other's contacts and trying to add them again Checking the vendor ID, which is showing as 301, which I gather is Carphone Warehouse (not sure whether this should be Vodaphone or Carphone Warehouse?)
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Jun 1, 2012
I attempted a sim swop on my 8520 and ever since my BIS is "not connected". I reset the handset and downgraded the OS and attempting to upgrade the OS I am told my PIN is not active.
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Jul 1, 2012
So I've had my Blackberry Curve 8520 since around October 2010 so my warranty has run out a long time ago. Basically, the problem is that every single button on the phone does not work. When I say every single button I mean keyboard, the green and red phone button, the back button, the menu button, the audio, camera and side buttons, the music control buttons, literally just every single button. I doubt it is water damage because this happened back in March or so and I just gave up trying to fix it and I tried it again today to see if maybe it finally got dry after a few months. Is it possible for the buttons to just stop working? Before all the buttons broke, I had problems with the O button. It was sometimes working and sometimes not working, then every button just broke. Also when all the buttons were broken, I was sometimes able to just button spam and it would work for a few seconds then just not work again.
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