BB Curve :: Email And Internet Not Working?
Sep 17, 2012
So today my email suddenly stopped working. I tried going into email settings but then i get the error message "your device had a problem connecting to the server" and when i try to use my browser i get "unable to connect to the internet, please try again later. if the problem persists please contact your service provider".I've tried taking the battery out, i've tried option > advanced options > host routing table > register now. But nothing has helped.I have a curve 8520 and i'm on tesco mobile, is this my phone not working or is it tesco mobile?
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Apr 6, 2012
I always use my phone for email and internet and have it connected to the wifi in my house, two days ago it just stopped working. When I try to send an email It says service blocked and the internet just says unable to connect, Ive checked the connections and it says full connected, Ive also tried different wifi locations wirh no success.
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Apr 13, 2011
I have a Blackberry Curve 8520 which has been working normally for nearly a year now. Yesterday morning I found that most things were not working. I also found icons for 'music sync' and games on there that weren't there before, which I have since removed. I don't know whether this is related in any way.
My twitter app says 'Twitter services are currently unavailable', my facebook app says 'A connection cannot be established to the Facebook server', my browser says 'Unable to connect to the Internet, please try again later. If the problem persists please contact your service provider.' My BBM messages are not sending to others and when I try and send an email, the red X appears and the message status is 'Service blocked'.
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Jul 30, 2011
There is a 1xT(bar)x on the top right hand corner of my phone. My phone is able to receive and send calls/texts but my internet/email is not working at all. When I go to manage connections, mobile network is checked off, but Mobile Network Options shows that even though data services are on, my mobile network is listed as 'none." I tried a reset by taking the battery out but that didn't work. I've only had this phone for a few weeks and it worked fine up until yesterday.
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Jan 23, 2012
I got the new Bold 9900 a couple of weeks ago, and everything was working fine, but then a couple of days ago, everything just seemed to stop working. On BBM, whenever I try to send a message, the little red clock just appears, and I'm not seeing anybody's recent updates. My emails aren't coming through & none of the internet based apps are working. I've tried the hard reboot and reinstalling all the apps but nothing has worked.I've also done the Host Routing Table registration stuff but have not recieved any message. When I click on the service staus option, under the Blackberry Enterprise Service option, it says 'not connected'.
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Oct 15, 2011
I have had my BB Storm for approx 18 months now and on and off for the past week or so I have been experiencing some difficulties with different aspects of it. These are:Facebook App - I haven't been getting any notifications come through on my phone and sometimes the newsfeed is a few hours behind. Internet Browser - With the FB app not working I have tried to go to the mobile site which has taken forever to load then comes up "Server Unavailable". I have then tried to go to other websites and have found the same issue.
BB App World - I went to see if there were upgrades available on App World thinking there could be a glitch with the current FB thats available but it comes up " Blackberry App World is having trouble connecting to the Blackberry App World server. Verify your network connections and try again" so I am unable to do anything in app world whatsoever. The top of my phone shows that I have coverage in my current area so I don't know what else I can do to try and verify my network connection.Emails - usually (before approx 2 weeks ago) i would receive instantly but I have been noticing 24 hour+ delays lately.
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Aug 4, 2011
I think this subject has been talked about before, but I can't find anywhere that has a successful result to my "problem". My email has been working fine, then nothing. I've got an Aol account for my email but they are not getting sent to my BB Torch anymore. I get the message "Your device had a problem connecting to the server" when I try to access the email account in Setup. I've tried: Taking the battery out ... Waiting.... Taking the battery and sim card out... Waiting... Hitting my head against a brick wall (only joking, but that will happen soon if I don't get this fixed) Deleting the CMIME, for the email account I'm using, out of the service book? Re registering the handset Nothing works
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Dec 19, 2011
I recently switched from bold 9700 to torch 9860. I setup my msn and gmail account on my Blackberry and it worked fine until I activated enterprise email account. Both msn and gmail 's icon dispeared and i don't get emails pushed to my blackberry any more. I already erased both msn and gmail accounts on BB and re-setup, doesn't make a difference. the msn worked fine on my 9700 until i switch.
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May 30, 2011
My email stopped updating. Everything else works though.
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Feb 7, 2012
i just got a bb curve and can't go onto the internet or set up my email?
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Oct 12, 2010
I have a blackberry curve 8520 on orange pay as you go. The internet service as been intermittent for a couple of weeks and seems to have died. I can get it up and running for a short period if I reboot the phone. I have checked that BIS is connected. Roaming data services are on. I have cleared the cache, cookies, and history from the browser. I recently upgraded the blackberry messenger service and these problems seem to have started at about the same time. Is this a coincidence? Perhaps it is a problem with my service provider?
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Sep 3, 2011
I just bought a Blackberry Curve 9300 of an indivigual yesterday..The phone is unlocked to all networks but for some reason i can not connect it to the internet. I have registered the phone with my network company (vodafone) but still it wont connect to the net. It connects to the internet fine via wifi.. & Apparently according because of this , this is why my bbm is also not working.
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Apr 14, 2012
The past week, my email has stopped coming through to my phone and i cannot connect to the internet. I have full signal and my wifi symbol lights up when i'm in a wifi area but where it once said EDGE it now says GSM.
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May 2, 2011
Just bought a Curve 9300 no contract phone from BestBuy. I live in China currently on assignment with my company and don't have US carrier. In the set up wizard for email there is no option to setup my gmail account.
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Nov 29, 2011
My daughter bought a Blackberry Curve 8520 from Carphone Warehouse with a Vodaphone PAYG Sim in it. She got BBM to work fine with me and a number of her friends. After a few weeks, I bought her a pay monthly SIM and got her original PAYG number transferred across to the Pay Monthly SIM. Since then, she hasn't been able to get BBM to work. All her friend requests are 'Pending Authorisation' and she cannot send or receive messages. The Internet is also not working, although she hadn't tried that until now, so I don't know whether it was working before. Text and voice calls are, and always have been, fine.
Battery pull Changing all permissions to allow for both core and add-on apps Deleting eaach other's contacts and trying to add them again Checking the vendor ID, which is showing as 301, which I gather is Carphone Warehouse (not sure whether this should be Vodaphone or Carphone Warehouse?)
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Aug 20, 2011
i am having problems with my bbm, mobile intenet and facebook app, none of which are working. I have full signal and i have also phoned up Orange to make sure that it is activated as i am on PayAsYouGo. It is still not woring.
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Sep 2, 2012
My blackberry internet service is not working. I have a curve 8250 and I am on a vodafone contract and I do have blackberry plan in my contract so it should work but it keeps saying it is not connected. I connected toa wifi connection yesterday and when I disabled that connection, my BIS did not start up again, i tried a battery pop reboot which didn't help at all, I even ran a diagnostics test and the resutls said as follows:
blackberry registration: no
Connected to blackberry:abort
blackberry pin-pin:abort
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Apr 25, 2012
I recently updated the software on my blackberry to OS6 and after i seemed to have a problem with my applications email and the internet on the phone. My messages on bbm are not sending and the applications and internet just refuse to load.
i called vodafone as they are my network and they suggested that i go into options, then mobile network, then change the mobile network to any other network, after doing this i would change it back to vodaphone and switch my phone off. i did this and turned my phone back on after 20 minuets but then the proplem was still there.
i am paying monthly for this internet sevice and as a person that uses it on a regular basis (this meaning all day every day!) it is being a real pain.
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May 22, 2011
I have just come back of my holidays and i got a message of o2 saying that my blackberry messenger and internet have been ceased, what do i do to get them to work again?
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Apr 13, 2012
My internet stops working by itself, whenever it doesnt load i have to reboot my phone and try it again. And even when my internet comes on and i click on something, it closes again. I've only had my phone for 4months so i dont see why it should be having any problems.
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Apr 9, 2012
I topped up my 6 month bb memerbship on Saturday morning and got a verification email later that evening.
My BBM, Twitter and Facebook are working fine however, my internet and WhatsApp isn't. When I click on WhatsApp, it just says "Initialization can take up to 5 minutes" and when I click to use the internet, it just says "Unable to connect to the internet, please try again later".
I've had the phone for 2 years and have never had this problem before. I currently have the WhatsApp free trial which expires in August so I don't want to delete and re-install incase it charges me?
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Apr 13, 2012
My internet doesn't work unless I reboot my phone (even after that it doesn't last for long) and my phone freezes for very long periods of time so I just reboot it. I thought this problem occured because I had alot of files on my 2gb memory card (music, pictures, videos), but this problem is still happening and I have an 8gb memory card.(BB 9300)
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Apr 9, 2012
Internet is not working on my blackberry phone though it was working previously but it stopped. I have not registered for a bb plan. Is it happening for the same reason for not registering.
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Feb 6, 2011
My internet appears to have stopped working on my Curve 8520. My internet browser is not working, it takes ages to load, the blue bar at the bottom saying 'requesting' is there for ages and then comes up with the notification "Unable to connect to the internet, please try again later. If the problem persists please contact your service provider." None of the apps involving internet are working either - BBM, Facebook, Whats App etc. I have already done the whole resend service books thing and that hasn't helped.
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Aug 22, 2012
I've got up this morning and none of my bbm or apps are working, my fb isn't showing any info and have recieved no emails. I was wondering if there is a server problem, I am with virgin. I have taken the battery out twice this morning but to no avail.
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Dec 7, 2011
when i try to connect to the internet it says unable to connect to the internet please try again later
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Jun 15, 2012
My internet browser is not working. The error says uncaught exception: shared webkit instance unavailable: null. checked manage connections and it saysStatus: Available
Connection: Mobile NetworkNot sure what else to do.
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Apr 12, 2012
Yesterday, I could access the internet. Now when I press on it nothing happens. I am on 02 and have a 9300.
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Apr 16, 2010
Recently i've been having problems with the email that i've set up on my phone. I can send email but cannot receive it.I have a blackberry 8330 curve and am with verizon with V4.5.0.I've been reading other posts on othere forums of people having the same issue but they didn't really help at all.I did the battery pull many many times.I just don't know what wrong with it. also my world app doesn't show any application installed. i can deal with that once i get my email to work..
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May 18, 2011
My phone not ringing when in BBM, email, etcit doesnt even show that an incoming call is coming in. I only know when a call has happened when I get the sms from my service provider
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Feb 20, 2012
I had to recover my gmail account's password in order to get to my emails.The problem is: it is also linked with my BIS account, i want to change my password now aswell on my blackberry device. i tried by doing so by taking it off and setting it up again, but my bis account withkeeps me to change it, there is no common setting in changing the old password on my blackberry device. its a blackberry curve 8520, operating system ver 5.
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