BB Curve :: Bbm / Fb And Mobile Internet Not Working
Aug 20, 2011
i am having problems with my bbm, mobile intenet and facebook app, none of which are working. I have full signal and i have also phoned up Orange to make sure that it is activated as i am on PayAsYouGo. It is still not woring.
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Sep 21, 2012
I got a little problem with my cellphone. (Curve 3G)
Sometimes when I want to use whatsapp, I can't send a message or receive one. When I use the internet, I can't get any pages. The only solution for me now is to pull out my battery and put it back in, but after a while the same thing happens again.
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Apr 11, 2012
I brought my BlackBerry a few weeks back, and brought the Data Plan (£5 for BBM, Internet etc for 1 month)... IT was working PERFECTLY until yesterday Morning... I woke up, checked my BBM as usual, Ended all the chats that were Broadcast Messages blah blah blah, and went to speak to one of my Contacts on BBM... THe message wouldnt send... I thought it's probably just slow or something.... Yet im still having the same problems now... Nearly 2 days it hasnt worked now, and it's getting very annoying!
Features that are being affected are;
- BBM
- Facebook App
- App World
- Browser
This is one message I usally get while trying to use the Browser:
"Unable to connect to the Internet, please try again later.
If the problem persists please contact your service provider."
Another thing that's really annoyed me is the fact that most people with a Similar problem to my has "gprs" in Lower Case letters, yet i have "GPRS" in Capitals, yet still not working.. I admit, on the rare occasion i can send a message but it takes ages, usually about 30 minutes. No matter where I go, whether it's my house, the woods, the town, anywhere, im getting the same problem, whereas before, I could go anywhere, including those 3 place and it would be FINE!!
I've done everything I could, Battery Removal, Wipe, SImple turned the Mobile Network off, then back on... NOTHING is helping!!
Until yesterday morning i had NO problems what so ever, then suddenly I get this!!!
I got my Phone from T-Mobile, and im with Vodafone
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Jul 30, 2011
There is a 1xT(bar)x on the top right hand corner of my phone. My phone is able to receive and send calls/texts but my internet/email is not working at all. When I go to manage connections, mobile network is checked off, but Mobile Network Options shows that even though data services are on, my mobile network is listed as 'none." I tried a reset by taking the battery out but that didn't work. I've only had this phone for a few weeks and it worked fine up until yesterday.
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Apr 29, 2010
Im using blackberry 8520 phone from few monthes. But unfortunately time to time my internet going to disconnect status. It says contact service provider when i goingt o use third party applications. BIt dosent correct the issue when i restart my phone either. But when i switch off the phone and replace battey. then wait few seconds and again switch on the phone internet is working fine for some time.Im curious about this issue hence its a intermittentl one. Do you anyone have experiance about this kind of issue.
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Aug 27, 2012
I can't access mobile internet, but can access internet over wifi. What is going on? Do I need something called a Blackberry data plan? AND Why do I need to pay extra for this, if I pay £5 a month, do I get unlimited access for the cost? Or will I incur further browsing charges? i don't know why they do this, as it is no more superior to any other phones browser!
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Oct 27, 2011
I have mobile internet icluded on my tariff but when i try to use it my blackberry just says that it needs a wi-fi device. How do i get my mobile internet to work??
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Oct 18, 2012
How to disable mobile internet (provided by Mobile Carrier) while using Wifi?
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Jun 28, 2012
Is BB Curve 9320 good for mobile internet?I'm planning to have unlimited internet plan for my mobile BB Curve 9320, is my unit good for mobile internet?
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Apr 24, 2010
Monday i'm going to Paris and i don't like to pay for my blackberry internet when i'm there. Does any of you know how to turn your internet off? So you.don't have to pay for internet when you are in an other country.
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Mar 10, 2010
I just recently purchased an unlocked Blackberry 8900 phone which I placed my current contracts sim card in. My sim's contract includes mobile internet, just wondering how I can use this on my blackberry?
I can set up the Blackberry to use my wifi connection no problem, just can't figure how to set it up to use the mobile internet included in my price plan?
Also when I try to install the Blackberry Appworld, it says my device is not supported - even when I try viewing on the Blackberry's browser and connecting to my laptop! Why is this?
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Jun 30, 2010
so i got it unlocked, but for some reason, the data isnt working. so im assuming i need the service books for ATT? ok fine.. how do i do that. if thats not right then what do i need to do to get it working. i can make calls and texts, but i cant send MMS or anything. and it says im on edge network all the time.
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Oct 12, 2010
I have a blackberry curve 8520 on orange pay as you go. The internet service as been intermittent for a couple of weeks and seems to have died. I can get it up and running for a short period if I reboot the phone. I have checked that BIS is connected. Roaming data services are on. I have cleared the cache, cookies, and history from the browser. I recently upgraded the blackberry messenger service and these problems seem to have started at about the same time. Is this a coincidence? Perhaps it is a problem with my service provider?
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Sep 3, 2011
I just bought a Blackberry Curve 9300 of an indivigual yesterday..The phone is unlocked to all networks but for some reason i can not connect it to the internet. I have registered the phone with my network company (vodafone) but still it wont connect to the net. It connects to the internet fine via wifi.. & Apparently according because of this , this is why my bbm is also not working.
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Nov 29, 2011
My daughter bought a Blackberry Curve 8520 from Carphone Warehouse with a Vodaphone PAYG Sim in it. She got BBM to work fine with me and a number of her friends. After a few weeks, I bought her a pay monthly SIM and got her original PAYG number transferred across to the Pay Monthly SIM. Since then, she hasn't been able to get BBM to work. All her friend requests are 'Pending Authorisation' and she cannot send or receive messages. The Internet is also not working, although she hadn't tried that until now, so I don't know whether it was working before. Text and voice calls are, and always have been, fine.
Battery pull Changing all permissions to allow for both core and add-on apps Deleting eaach other's contacts and trying to add them again Checking the vendor ID, which is showing as 301, which I gather is Carphone Warehouse (not sure whether this should be Vodaphone or Carphone Warehouse?)
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Sep 2, 2012
My blackberry internet service is not working. I have a curve 8250 and I am on a vodafone contract and I do have blackberry plan in my contract so it should work but it keeps saying it is not connected. I connected toa wifi connection yesterday and when I disabled that connection, my BIS did not start up again, i tried a battery pop reboot which didn't help at all, I even ran a diagnostics test and the resutls said as follows:
blackberry registration: no
Connected to blackberry:abort
blackberry pin-pin:abort
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Apr 25, 2012
I recently updated the software on my blackberry to OS6 and after i seemed to have a problem with my applications email and the internet on the phone. My messages on bbm are not sending and the applications and internet just refuse to load.
i called vodafone as they are my network and they suggested that i go into options, then mobile network, then change the mobile network to any other network, after doing this i would change it back to vodaphone and switch my phone off. i did this and turned my phone back on after 20 minuets but then the proplem was still there.
i am paying monthly for this internet sevice and as a person that uses it on a regular basis (this meaning all day every day!) it is being a real pain.
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May 22, 2011
I have just come back of my holidays and i got a message of o2 saying that my blackberry messenger and internet have been ceased, what do i do to get them to work again?
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Apr 6, 2012
I always use my phone for email and internet and have it connected to the wifi in my house, two days ago it just stopped working. When I try to send an email It says service blocked and the internet just says unable to connect, Ive checked the connections and it says full connected, Ive also tried different wifi locations wirh no success.
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Apr 13, 2012
My internet stops working by itself, whenever it doesnt load i have to reboot my phone and try it again. And even when my internet comes on and i click on something, it closes again. I've only had my phone for 4months so i dont see why it should be having any problems.
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Apr 9, 2012
I topped up my 6 month bb memerbship on Saturday morning and got a verification email later that evening.
My BBM, Twitter and Facebook are working fine however, my internet and WhatsApp isn't. When I click on WhatsApp, it just says "Initialization can take up to 5 minutes" and when I click to use the internet, it just says "Unable to connect to the internet, please try again later".
I've had the phone for 2 years and have never had this problem before. I currently have the WhatsApp free trial which expires in August so I don't want to delete and re-install incase it charges me?
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Apr 13, 2012
My internet doesn't work unless I reboot my phone (even after that it doesn't last for long) and my phone freezes for very long periods of time so I just reboot it. I thought this problem occured because I had alot of files on my 2gb memory card (music, pictures, videos), but this problem is still happening and I have an 8gb memory card.(BB 9300)
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Apr 9, 2012
Internet is not working on my blackberry phone though it was working previously but it stopped. I have not registered for a bb plan. Is it happening for the same reason for not registering.
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Feb 6, 2011
My internet appears to have stopped working on my Curve 8520. My internet browser is not working, it takes ages to load, the blue bar at the bottom saying 'requesting' is there for ages and then comes up with the notification "Unable to connect to the internet, please try again later. If the problem persists please contact your service provider." None of the apps involving internet are working either - BBM, Facebook, Whats App etc. I have already done the whole resend service books thing and that hasn't helped.
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Aug 22, 2012
I've got up this morning and none of my bbm or apps are working, my fb isn't showing any info and have recieved no emails. I was wondering if there is a server problem, I am with virgin. I have taken the battery out twice this morning but to no avail.
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Dec 7, 2011
when i try to connect to the internet it says unable to connect to the internet please try again later
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Jun 15, 2012
My internet browser is not working. The error says uncaught exception: shared webkit instance unavailable: null. checked manage connections and it saysStatus: Available
Connection: Mobile NetworkNot sure what else to do.
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Sep 17, 2012
So today my email suddenly stopped working. I tried going into email settings but then i get the error message "your device had a problem connecting to the server" and when i try to use my browser i get "unable to connect to the internet, please try again later. if the problem persists please contact your service provider".I've tried taking the battery out, i've tried option > advanced options > host routing table > register now. But nothing has helped.I have a curve 8520 and i'm on tesco mobile, is this my phone not working or is it tesco mobile?
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Apr 12, 2012
Yesterday, I could access the internet. Now when I press on it nothing happens. I am on 02 and have a 9300.
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Jan 3, 2012
In the past 24 hours my internet browser is 'unable to connect to the internet', BBM has also ceased to load. It is not my data plan as I have topped up £10 and have my 300 texts and 100mb internet until Jan 27th 2012 until I have to top up again.My wifi says its connected as it is white but clearly does not work. I have not yet contacted Orange but want to try different solution.I have gone to Host Routing Table and 'registered now' but then it says I'm registered with my wireless.Taken the battery out for a while etc...
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Oct 17, 2012
I've had my blackberry for almost 2 years now and my bbm and internet suddenly started not working 2 nights ago, ive tried resteting my phone and it still doesnt work, when I try to send a message or someone tries to send me one, it just comes up with a cross and I can't connect to the internet.
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