BB Bold :: Internet Brower Not Working?
Jun 26, 2011
I cannot connect to the internet, when I click on the brower it doesn't do anything. When I go into my Blackberry App world it seems liked it is locked as all it says is "signing up" and it will not allow me to close the browser for that
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Apr 6, 2010
If I restart my phone, my internet brower gets defaulted to the telus web page. When I press the menu button the "go to" button is gone. My "go to" button for internet browsing is there when it isn't on the Telus Web page. In the telus web page i can't get to google or facebook or anything. How do I get my "go to" button back in my browsing. I have both a Internet Browser and a Telus Web icon, but both go to the telus web page- still with no "go to" button in the menu.
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Apr 19, 2011
I just bought a refurbished BB Storm 9530.. now the problem I am having is that I cannot connect to the internet.When i was looking around I could not find any brower. I then went and tried to do the network diagnosis, and it pretty much failed all of it. I purchased this off of amazon.com and so far i love it. I only wish that I could access the internet with it. I am currently using T-mobile, and I am pretty sure I have a data plan on my account.
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Jun 13, 2010
I switched blackberry curves (same models 8310), and I used the switch device wizard on Desktop manager.I've lost my email and browser icons and when I try to get to an internet app (ie. facebook, yahoo), I get an error message stating that I couldn't connect because data service is not available. I was able to access the internet on my other phone.
I've checked the following:
- Options > Advanced Options > Host Routing Table (register and received activation text)
- Options > Mobile Options > Data Services is ON
- Removed the battery
Any other ideas? I am receiving phone calls, texts and my blackberry messenger app is working.
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Mar 21, 2012
My browser icon is missing. As a matter of fact, if I keep the blackberry key pressed. the icon appears but it reads , 'your device does not currently have any browser configuration service book entries. pls contact your service provide. Last whole week I have been with Vodafone (india) guys to sort this problem out.. but in vain. I even got my OS updated. yet the browser in not there. However, my mails and messenger work.
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Oct 30, 2011
This is my first post. I write to you after several weeks of frustration with my phone as well as a million calls with Rogers customer support.
My problem :
1)I cannot browse the internet using the internet browser both on wifi or Roger's data network
2)Facebook app cannot establish a connection to the server
3)When I use the Browser app it will work for like 10 minutes but then all of sudden the internet just stops working.
I believe all of the three observations listed above have the same root cause. What is odd is that BBM works, my email works, BB app world works, I can even browse with the web2go browser - just not the three items I have described above.I really don't want to restore my phone because i have paid apps and i don't want to pay for my apps again.
My failed troubleshooting attempts so far :
1) Removed battery and sim card + reboot. Done it 1,000,000 times - no success
2) Resend service books - no success
I am at ends with the situation.
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Oct 22, 2011
its been a month and still my blackberry bold 9700 internet is not working good.everytime when im using it , it'll work but if i didnt use it for awhile , it'll stop working . everytime i try to anysite, it'll be like loading but than it'll close the tab and put me back to homepage and bookmarks.everytime i have to restart my bb than i can use it again, maybe like everyday upto 10times i had 2 restart the fone which kills my battery very fast?
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Jun 28, 2011
i have a 9700 unlocked Rogers phone on Tmobile now, I have the 50$ plan plus 10 BIS service, I came home to Canada and turned my phone on wifi and turned of the mobile network so i dont use all my minutes, I have been here since Friday june 24 and my phone has been working fine. Now today all of a sudden everything stops working i can make and recieve calls on my blackberry but no internet no bbm no google talk nothing, I called tech support they are putting out a ticket...ya right...they told me to check my HOST ROUTING TABLE IT SAYS "NO ENTIRES" I did a wipe of my phone nothing, my wifi wont work <removed>..
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Dec 6, 2011
I have BB 9780 and 8520.I can connect to my wifi at work and it works perfectly with the little bb logo showing.However at home, i can connect to the wifi, but can not get on the internet.i have tried re-setting my wifi router and also resetting my BB phones to factory default nothing seems to work though. All other devices at home (pc, mac, iphone, ipad other nokia phones etc) works semalessly at home wifi.
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Oct 12, 2011
I have a Bold 9650 6.0.My internet, facebook and other internet based apps are not workingI am getting emailsBBM is not really working, I messaged 5 people and only 1 was able to see my message and the others had no "D" Usually pulling out the battery works for me but i did it like 8 times today and still not working. I did a hard reset at the verizon store a couple weeks ago as this has happened before (more like 1x a week at least) I called verizon they told me to buy a new phone so they are no help I dont know if this is related to the outages they are experiencing or not but since this has happened before i figure not. It says "Browsing over the cellular network is not included as part of your current service plan. To browse use Wifi or contact your service provider to change your service plan." ( and yes I have a blackberry data plan
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Jul 3, 2012
I have a BlackBerry BOLD 9650. I want start BlackBerry services on my mobile . I have an air-tel connection.My internet not working.
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Mar 22, 2010
I have been considering buying a bold 9700 and i was wondering how the internet is? how does it compare with the iphone?
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Aug 23, 2010
Is anybody else having this problem? I'm trying to log into BIS Internet service for att, and it wont let me login, it keeps saying processing please wait, and then says my password or log-in info is wrong, when its not.
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May 3, 2010
The internet browser on my phone has not been working. Everytime I try to load a page, it doesn't finish loading. What could be the problem?
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Jan 23, 2012
I got the new Bold 9900 a couple of weeks ago, and everything was working fine, but then a couple of days ago, everything just seemed to stop working. On BBM, whenever I try to send a message, the little red clock just appears, and I'm not seeing anybody's recent updates. My emails aren't coming through & none of the internet based apps are working. I've tried the hard reboot and reinstalling all the apps but nothing has worked.I've also done the Host Routing Table registration stuff but have not recieved any message. When I click on the service staus option, under the Blackberry Enterprise Service option, it says 'not connected'.
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Oct 12, 2011
Out of the blue today my browser just stopped working. My camera also doesnt work any longer. Tried trouble shooting the camera and was able to get it to work momentarily by putting my finger in front of the flash but that only allowed me to take black photos so i think the lense is shot. I can live without the camera.But i cannot live without the browser. i get the message unable to connect to the internet please try again laterI can still download apps fromblackberry app world, play music from my apps, use apps. get email, bb messenger works. texting etc. I can connect through wifi or the network.I have tried cleaning out the cache, doing diagnosis of the mobile network, battery pull. running out of ideas
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Nov 14, 2012
My internet service is not working @ all only BBM and facebook is work.
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May 1, 2011
I have a bb bold 9700 from t-mobile and when I click my "manage internet email" icon it goes straight to connecting to email settings and then I get a message saying "the application has encountered an error and cannot continue. I tried updating my system but i continue to get the same message and can't update or delete my personal(s) email.
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May 31, 2011
I am trying to get into the setup for my Hotmail Account and when I select the option for Internet Mail Account to get into the "settings" it does not move forward. But if I select Enterprise Account it moves on to the next screen...I have reset the blackberry and it still does not allow me to get into The Internet Mail Account!
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Sep 13, 2012
I've recently updated the software on my blackberry, though my whatsapp, bbm and email ain't working no more.
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Aug 9, 2011
I've got a Bold 9650, and the internet stopped working after I installed the pre-loaded Pandora application. After several minutes of the bar "requesting" the message comes up stating " A communication failure occurred with the selected Mobile Data Service. The server may be busy, please try again later. If the problem persists contact your administrator." I have tried hard resets, taking out battery, and to delete Pandora.
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Feb 6, 2012
My Bold 9930 internet service stopped working I updated the phone and tried all possibilities with my network provider and still its not working on my phone.
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Jan 11, 2010
Since 2 days ago my blackberry (BIS) isnt working anymore, edge s in small letters cant send or recieve bbm or mail messages calling my carrier didnt help and al the usual stuff as battery pull, reinstall os didnt work
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Aug 26, 2014
The internet/LTE on my iphone has stopped working for everything besides phone, iMessage, Facetime (email, safari, and facebook all say they need internet access). I've reset my network, did a soft reset (home and power button). I have internet connectivity since I can do video facetime. What are my next steps to get safari working
Info:
iPhone 5s, iOS 7.1.2
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Dec 6, 2011
I recently deactivated my Blackberry Bold 9000 (v4.6.0.304 operating system) from AT&T since I ported my cell phone number to US Cellular who had better coverage in my region. I'd like to continue using my Blackberry Bold 9000 as a free wi-fi only internet access device and install the Google Voice app so my kids could text message and make phone calls via the Google Voice app and phone's wi-fi connection. While my BB Bold is able to connect to our home wi-fi network like in the past it doesn't successfully connect to the internet and gives me the following message: "Unable to connect to the internet, please try again later."
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Apr 11, 2012
i purchased nokia c5-03 4 months back.. wenevr i try 2 connect 2 internet, a mesg is displayed connection not available.. restarted it many tyms and i have received gprs settings many times frm airtel and saved dem bt d problm is still nt solved...
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Nov 2, 2011
my son managed to restore my factory settings on my Nokia c3-00 now my browser wont open the home page wont open...I have no configuration settings no games (the folder just says empty) theres pretty much nothing there not even calculator.
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Oct 12, 2010
I have a blackberry curve 8520 on orange pay as you go. The internet service as been intermittent for a couple of weeks and seems to have died. I can get it up and running for a short period if I reboot the phone. I have checked that BIS is connected. Roaming data services are on. I have cleared the cache, cookies, and history from the browser. I recently upgraded the blackberry messenger service and these problems seem to have started at about the same time. Is this a coincidence? Perhaps it is a problem with my service provider?
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Feb 1, 2010
my internet,bbm are not working and im not receiving emails, all im able to do is text. i tried taking out the battery and then restarting it but it did not work.
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Feb 10, 2010
basically i have paid for the blackberry services which was 5pounds aswell as being on dolphin plan so should have internet too but all it is sayin wen i got onto it is: thisis a Wi-Fi service. ensure your device has an active Wi-Fi connection and try again? also my blackberry registartion is saying: your hand held has been registered with wireless network and is not working still either
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Feb 14, 2011
i just had a blackberry off my cousin but the internet aint working?? its on o2 and ive connected it to wi-fi but nothing is happening?? and the blackberry messenger aint working?
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