BB Curve 83xx :: No Internet / Lost Brower Icon?
Jun 13, 2010
I switched blackberry curves (same models 8310), and I used the switch device wizard on Desktop manager.I've lost my email and browser icons and when I try to get to an internet app (ie. facebook, yahoo), I get an error message stating that I couldn't connect because data service is not available. I was able to access the internet on my other phone.
I've checked the following:
- Options > Advanced Options > Host Routing Table (register and received activation text)
- Options > Mobile Options > Data Services is ON
- Removed the battery
Any other ideas? I am receiving phone calls, texts and my blackberry messenger app is working.
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Mar 21, 2012
My browser icon is missing. As a matter of fact, if I keep the blackberry key pressed. the icon appears but it reads , 'your device does not currently have any browser configuration service book entries. pls contact your service provide. Last whole week I have been with Vodafone (india) guys to sort this problem out.. but in vain. I even got my OS updated. yet the browser in not there. However, my mails and messenger work.
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Feb 14, 2010
I added an app (Pocket Informant) and after it was installed, my SMS icon went away and I can't access my SMS msgs. I had this happen once before and I can't remember what caused it or how to get it back. I deleted the app but my SMS didn't return. I'm lost without my SMS msgs.
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Jan 17, 2010
I organized my screen for hours on my BB8330, created some sub folders and put all icons in order. And, I lost my "Options" and "Compose" icons, which is like the most important ones! I read all suggestions here. It is not hidden, it is not in another folder, it just gone. Now when I change the Theme, I do see it, but all my work is gone, and I like my current Theme of Sprint. Any idea how to restore my lost icons on my current Theme? Look like a BB common problem.
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Jun 26, 2011
I cannot connect to the internet, when I click on the brower it doesn't do anything. When I go into my Blackberry App world it seems liked it is locked as all it says is "signing up" and it will not allow me to close the browser for that
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Apr 19, 2011
I just bought a refurbished BB Storm 9530.. now the problem I am having is that I cannot connect to the internet.When i was looking around I could not find any brower. I then went and tried to do the network diagnosis, and it pretty much failed all of it. I purchased this off of amazon.com and so far i love it. I only wish that I could access the internet with it. I am currently using T-mobile, and I am pretty sure I have a data plan on my account.
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Apr 6, 2010
If I restart my phone, my internet brower gets defaulted to the telus web page. When I press the menu button the "go to" button is gone. My "go to" button for internet browsing is there when it isn't on the Telus Web page. In the telus web page i can't get to google or facebook or anything. How do I get my "go to" button back in my browsing. I have both a Internet Browser and a Telus Web icon, but both go to the telus web page- still with no "go to" button in the menu.
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Jun 21, 2011
I have a Blackberry Curve 8310.I tried to follow the instructions on a similar post and go to my address book to change the contact directions, However I lost my icon for the Address Book for some reason.how to make everything operable again?
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Aug 11, 2010
I found a phone and want to no if I can still use it even thou its a CDMA phone it has a sim card slot is there a way to unlock it and use it on another carrier or did I just find a piece off junk it still has network coverage but it might get shut off.
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May 31, 2010
I've had my BB curve for almost a year - and have to regularly synchronize to get emails; but for the past 3 days I have not been able to access net work - even to check emails to see if connection needs updating. just keep getting the same message: unable to connect to the selected provisioning server. when i turn off, pull battery, the turn on - the BB looks like it is trying to synchronize and connect, but it quits after a few seconds.
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May 21, 2010
My phone somehow reset itself and when it did i lost everything on my memeory card. It now says that the card has to be re-formatted but if i do that i do not want to lose everything on it. How do i re-format the card without losing my pics, music, etc.?
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Apr 18, 2010
I downloaded Blackberry Desktop Manager like the BB site said to do and backed up my address book and everything else on my phone. I was going to update my BB Curve 8330 software. I read the directions and followed them and after I backed up and it said the back up was successful I tried to update the software and it said that failed so I restored everything back onto my phone and guess what? Address book is gone! So far that's the only thing I can find that didn't restore but I'm still looking. Is there anything that I can do that I am not techno-savvy enough to have realized or are they just gone? If they're just gone then fine whatever I'm not going to freak out.
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Jan 26, 2010
I have an icon on my screen that I can't identify. It is in the upper right, next to the sound icon. The only way I can think to describe it is that it looks like a VCR tape - it's rectangular with two dots or circles on the ends.
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Apr 2, 2010
Got a quick question. Is there any anti-porn filters for Blackberry's? I'm looking for one and I can't find anything online. I don't want to remove my browser because I search for miscellaneous things during lunch but want to put a filter to keep my berry clean from that other filth.
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Aug 16, 2010
I just recently purchased a Black Berry Curve 8310 off the internet after taking my old Samsung U740 into the lake with me while swimming.. yeah stupid, I know.. So, I found out that the U740 doesn't have a sim card, therefore I can;t just take it out and put it into my black berry. Do I have to go to Bell mobility and ask them for a sim card? Can I use the BB with my old plan?
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Jul 13, 2010
I downloaded the blackberry desktop manager to my computer.. and connected my blackberry 8330. i went to the application loader to put more apps on, checked all of them and downloaded them to my bb, but i didnt know that it was gonna delete the ones i had there. So now i dont have the internet browser.. how can i get it back ? I already tried: Option> Advanced opotion> host routing table> register now; and it say "registration message sent!" and nothing happens. i dont have blackberry maps either.
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Jul 30, 2010
I wanted to uses my data plan to have internet on my laptop how do i do that?
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Aug 11, 2010
After removing and reinstalling my original battery and sim card on my curve 8310, I lost everything including my contacts and calendar. I am devestated and wonder what happened. When the battery was reinstalled and the phone auto restarted, I lost my desktop and knew immediately something bad had happened. It restarted with the original factory settings. I never made any setting changes. The reset happened automatically.
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Feb 20, 2010
I use the Curve 8330. I have a the envelope icon showing, but I do not have any new mail message. I have tried turning the phone off for a little while, but it is still there. I have gone through each email account, and confirmed that there are no new messages.
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Aug 31, 2010
Ok, my SMS icon has disappeared for no particular reason. Nothing I've seen in other threads is helping. I have an 8330 from NTelos. I also keep getting the "nullpointer" exception after battery pulls.
-It is NOT hidden
-It is NOT combined
-battery pull does nothing
-the software is updated
-'restore theme defaults' did not fix it
-changing from 3rd party theme to stock theme did not fix it
-re-registering with the network did not fix it
-uninstalling/reinstalling BBM does not help
anything else i can reasonably try before i throw it out the window?
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Mar 28, 2010
Just started having this problem in the last week. My 8330 won't give me any of my new emails unless I "wake it up" by using the internet. The minute I surf somewhere it'll pop up every single email since the last time I used the net. So for example, I go to bed, and the next morning it won't be showing me any of the emails I received overnight (and I get several every night). If I use the internet to go to to a website, they all come through, bam bam bam.
Also, brand new problem. Just now I tried uploading some things to twitpic and they still haven't gone through. I sent two twitpic emails to my account over an hour ago. Both outgoing emails have clocks beside them (not marked delivered). Twitpic worked 10 hours ago... what is going on?
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Apr 12, 2010
i have reset IT policy via crack utility, wiped file system, wiped apps-reloaded firmware, successfully loaded "combined 3" service books using instuctions from this forum-but cannot get internet-i am using the paid version of cdma workshop and have access to programming menu, have reset spc to "000000"-the phone is making and recieving calls-just no internet.
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Aug 11, 2010
I want to control my computer(it just has to use the mouse and keyboard doesn't have to show me the computer screen on my blackberry) with my 8330, is there any FREE applications that do this either with Wi-Fi or Internet? I don't have Bluetooth on my laptop, also if it has USB support that would be nice too(it might eat the battery less
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Mar 9, 2010
And I seem to only be getting 1x signal, no evdo signal so I can't access any data or internet. Anybody know what the problem might be?
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Feb 2, 2010
I have a very big problem about 8310, as for a sudden I have lost my email application with no reason and I couldn't receive send email at all. I have contacted my service provider and they have helped me to check in many methods that would help to fix this even check my IEMI and Pin number in Canada and there was nothing wrong with it. Today I double checked in every application and I found I have no certificates details at all compare to the other BB.
I start to check this because it seems my provider doesnt recognize my emei and pin number. I have tried many times to delete email setting and reset. I couldn't even add the pin and emei number, it's always showned 'Invalid Pin and Emei' please contact your service device. Btw, I have been using it for 4 months only
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Jan 19, 2010
I posted a description of a problem I'm having on another BlackBerry forum, and although several suggestions have been offered, no solution has been achieved. Thought I'd try the CrackBerry community to see if I can get the problem solved.After installing updated BlackBerry desktop and device software yesterday, the arrangement of icons on my screen had changed, so I was moving them around to be in the desired locations. In the process of moving the Turn Power Off icon, it simply disappeared instead of showing up in the new location. A responder suggested that it might be hidden and to try Show All. I had no Show All option - just Move, Hide, Add Folder, and Switch Application. Another suggestion was that I might have moved the missing icon to a folder. I have three subordinate folders, and it's not in any of them. It's also no longer on the main "desktop". The next responder said to try a battery pull. That had no effect, and the icon was still missing. The next suggestion was interesting - switch to a different theme, see if the Turn Power Off icon is there, and then switch back to the original theme. I've been using the Verizon theme, so following the suggestion I switched to the BB Dimension Icon theme.
Guess what - a Turn Power Off icon showed up, along with the other icons that were completely scrambled compared to the way I had organized them with the Verizon theme (and there were no subordinate folders). I clicked the icon to power down and then powered up again. The BB Dimension Icon theme was still active, and a Turn Power Off icon was still present. Next I switched back to the Verizon theme. There was no Turn Power Off icon to be found anywhere. I am ready for another suggestion. Can a theme become corrupted? If so, is there a way to refresh it?
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Jan 26, 2010
It shows up during a phone call. It is near the volume indicator on the top right. It is a rectangle, half blue, half black, and has what looks like + signs going diagonally. Any ideas?
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Jul 26, 2010
I bought a Sprint 8330 from a guy on Craigslist, and it worked fine until my girlfriend freaking wiped my phone trying to guess my password. So I got on crackberry and followed the instructions from Lecture 12 of the BB 101 and got it up and running again. Or so I thought.. Now, I have no browser icon whatsoever, and all of my MMS options are gone. I believe the phone had OS4.3 before because now all of my home screen stuff looks different along with my inbox. I just wanna have my MMS and Internet back. Should I go back to 4.3? Or is this something really easy that I just don't know because I'm a first time BB user? Help pls?
Also! I had the phone flashed over to work with Cricket Mobile. I doubt that has anything to do with it though considering my MMS and internet still worked then.
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Aug 19, 2010
I deleted my email icon and I cant receive my emails to my phone . They show up on my computer when I check my email there but I want to receive them on my phone .
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Mar 14, 2010
Have been searching forums for a couple weeks now and cannot find an answer. I have an icon on my screen that only shows up when I lock my keys it is a blue and white square and thats about all I can tell about it, since I can only see it when the keys are locked and the screen goes black very quickly when locked I cannot examine the Icon very well Any help or suggestions would be greatly appreciated, I have gone through all my messages and applications and cant seem to find anything. also when I first noticed the icon it had a 1 next to it and it is now up to 4 so I feel it is some kind of message, but i'm very confused as to why it will only show when the keys are locked.I look forward to see what everyone has to say about this as I have always been VERY pleased with the GREAT information I get from this site!
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Jun 2, 2010
I put my lock screen up and this weird icon is shown but when I unloce my phone it goes away. It looks like a calender event but I don't have a clue.
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