BB Bold :: Managing Internet Emails Not Working?
May 1, 2011
I have a bb bold 9700 from t-mobile and when I click my "manage internet email" icon it goes straight to connecting to email settings and then I get a message saying "the application has encountered an error and cannot continue. I tried updating my system but i continue to get the same message and can't update or delete my personal(s) email.
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Oct 10, 2011
facebook email and internet has stopped working. this has happened before but usually rectifies itself after a few hours. its been down for 7 hours now, and i need my phone for work. its really starting to effect me and annoy me etc etc
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Oct 10, 2011
My face book email and net has stopped working. this has happened before but usually rectifies itself after a few hours. its been down for 7 hours now, and i need my phone for work. its really starting to effect me and annoy me etc etc
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Jan 31, 2010
The 9700 is the first Berry I have owned so please excuse my lack of knowledge.
1. Can I download my contacts to a PC via Bluetooth or USB to manage them - update, alter, delete etc and be in sync with the Berry as I do it?
2. Can I replace all sim contacts with the then updated contacts list held on the phone?
3. How tough is the screen? After using phones with a hard surface for so long I was surprised to find a sqishy (technical term that) type screen. Are the screen protector companies and RIM one and the same?
A bussiness phone with a delicate screen, surely not, you wouldn't buy a car and drive around with a cover on it in case it got dirty and the paint washed off.
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Apr 21, 2010
My corporate administrator set up a second e-mail for me to access my personal mail from verizon.net. I have 2 mailbox icons. All of the messages received at my verizon.net account are also being sent to my corporate account.Does anyone know how I can change it so the mail only goes to the e-mail account addressed to?
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May 3, 2012
i am having trouble connecting to my desktop manager and also when i try to up date my 9900 to a new os 7.1, it will not backup . i have tried battery pulls even uninstalling the desktop manager and reinstallng it.
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Jan 12, 2010
I'm on my 2nd Bold 9700 in 4 days... The wireless connection is working fine outside and in some parts of my work building..but not in my office... Talked to our IT group and they don't get why i wouldn't get wireless because we have "booster's" through out the facility.I went from a bb 8703e (which i had no issues with for 3yrs) to a bold 9700 _ love the phone but not if i can't retrieve emails, internet..etc.
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Aug 11, 2012
I'm not receiving any emails on my bold 9780. I've tried going to email set up but it wont allow me to sign in.
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Dec 10, 2011
after i changed teh carrier provider, my internet emails (yahoo,...etc.) are not accessible & setup email returns the message :internet service account deactivated..Is this something from the service provider or from blackberry; any actions to be done from my side?
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Aug 10, 2012
I have had my BB 9780 for years, when going abroad I use to receive emails and using BBM by WIFI only and this has for years been working without any problems.For some reason this year when going abroad it doesn't work anymore, I have tried several WIFI networks (some even same as I use to be able to use before)I have 2 email addresses, a Hotmail and a company email address.I have no problem using my browser, going to various web-pages - only emails and BBM service is dead ....?I have checked for software updates, and do now have software version 6.0 bundle 2534.
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May 11, 2012
When I try to get info from phone through advanced settings it says connecting to email settings. It says 'your device had a problem connecting to the server' retrying does not make any difference. I have the latest software (checked) Wi-Fi, is working and so is texting?
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Jun 28, 2010
9000 Bold with ATT version V4.6.0.304 Platform 4.0.0.247...I get numerous emails to my laptop to; network@etp.us.blackberry.net..The emails say, "This message is used to carry data between the BlackBerry Redirector and BackBerry Handheld. Pleae do not delete, move or respond to this message - it will be processed by the BlackBerry Redirector."
Redirector shows that it is trying to "verify forwarding address" and has 30 some outstanding emails that it is trying to redirect.Biggest problem is that my Outlook cannot send and emails, and there are three outgoing emails that I cannot find that are clogging up the sending. I think that these RIM emails my be the culprit. I had this problem a month ago and it mysteriously cleared up after 7 days.
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Oct 30, 2011
This is my first post. I write to you after several weeks of frustration with my phone as well as a million calls with Rogers customer support.
My problem :
1)I cannot browse the internet using the internet browser both on wifi or Roger's data network
2)Facebook app cannot establish a connection to the server
3)When I use the Browser app it will work for like 10 minutes but then all of sudden the internet just stops working.
I believe all of the three observations listed above have the same root cause. What is odd is that BBM works, my email works, BB app world works, I can even browse with the web2go browser - just not the three items I have described above.I really don't want to restore my phone because i have paid apps and i don't want to pay for my apps again.
My failed troubleshooting attempts so far :
1) Removed battery and sim card + reboot. Done it 1,000,000 times - no success
2) Resend service books - no success
I am at ends with the situation.
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Jun 26, 2011
I cannot connect to the internet, when I click on the brower it doesn't do anything. When I go into my Blackberry App world it seems liked it is locked as all it says is "signing up" and it will not allow me to close the browser for that
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Oct 22, 2011
its been a month and still my blackberry bold 9700 internet is not working good.everytime when im using it , it'll work but if i didnt use it for awhile , it'll stop working . everytime i try to anysite, it'll be like loading but than it'll close the tab and put me back to homepage and bookmarks.everytime i have to restart my bb than i can use it again, maybe like everyday upto 10times i had 2 restart the fone which kills my battery very fast?
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Jun 28, 2011
i have a 9700 unlocked Rogers phone on Tmobile now, I have the 50$ plan plus 10 BIS service, I came home to Canada and turned my phone on wifi and turned of the mobile network so i dont use all my minutes, I have been here since Friday june 24 and my phone has been working fine. Now today all of a sudden everything stops working i can make and recieve calls on my blackberry but no internet no bbm no google talk nothing, I called tech support they are putting out a ticket...ya right...they told me to check my HOST ROUTING TABLE IT SAYS "NO ENTIRES" I did a wipe of my phone nothing, my wifi wont work <removed>..
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Dec 6, 2011
I have BB 9780 and 8520.I can connect to my wifi at work and it works perfectly with the little bb logo showing.However at home, i can connect to the wifi, but can not get on the internet.i have tried re-setting my wifi router and also resetting my BB phones to factory default nothing seems to work though. All other devices at home (pc, mac, iphone, ipad other nokia phones etc) works semalessly at home wifi.
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Oct 12, 2011
I have a Bold 9650 6.0.My internet, facebook and other internet based apps are not workingI am getting emailsBBM is not really working, I messaged 5 people and only 1 was able to see my message and the others had no "D" Usually pulling out the battery works for me but i did it like 8 times today and still not working. I did a hard reset at the verizon store a couple weeks ago as this has happened before (more like 1x a week at least) I called verizon they told me to buy a new phone so they are no help I dont know if this is related to the outages they are experiencing or not but since this has happened before i figure not. It says "Browsing over the cellular network is not included as part of your current service plan. To browse use Wifi or contact your service provider to change your service plan." ( and yes I have a blackberry data plan
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Jul 3, 2012
I have a BlackBerry BOLD 9650. I want start BlackBerry services on my mobile . I have an air-tel connection.My internet not working.
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Mar 22, 2010
I have been considering buying a bold 9700 and i was wondering how the internet is? how does it compare with the iphone?
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Aug 23, 2010
Is anybody else having this problem? I'm trying to log into BIS Internet service for att, and it wont let me login, it keeps saying processing please wait, and then says my password or log-in info is wrong, when its not.
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May 3, 2010
The internet browser on my phone has not been working. Everytime I try to load a page, it doesn't finish loading. What could be the problem?
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Jan 23, 2012
I got the new Bold 9900 a couple of weeks ago, and everything was working fine, but then a couple of days ago, everything just seemed to stop working. On BBM, whenever I try to send a message, the little red clock just appears, and I'm not seeing anybody's recent updates. My emails aren't coming through & none of the internet based apps are working. I've tried the hard reboot and reinstalling all the apps but nothing has worked.I've also done the Host Routing Table registration stuff but have not recieved any message. When I click on the service staus option, under the Blackberry Enterprise Service option, it says 'not connected'.
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Oct 12, 2011
Out of the blue today my browser just stopped working. My camera also doesnt work any longer. Tried trouble shooting the camera and was able to get it to work momentarily by putting my finger in front of the flash but that only allowed me to take black photos so i think the lense is shot. I can live without the camera.But i cannot live without the browser. i get the message unable to connect to the internet please try again laterI can still download apps fromblackberry app world, play music from my apps, use apps. get email, bb messenger works. texting etc. I can connect through wifi or the network.I have tried cleaning out the cache, doing diagnosis of the mobile network, battery pull. running out of ideas
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Nov 14, 2012
My internet service is not working @ all only BBM and facebook is work.
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May 31, 2011
I am trying to get into the setup for my Hotmail Account and when I select the option for Internet Mail Account to get into the "settings" it does not move forward. But if I select Enterprise Account it moves on to the next screen...I have reset the blackberry and it still does not allow me to get into The Internet Mail Account!
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Sep 13, 2012
I've recently updated the software on my blackberry, though my whatsapp, bbm and email ain't working no more.
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Aug 9, 2011
I've got a Bold 9650, and the internet stopped working after I installed the pre-loaded Pandora application. After several minutes of the bar "requesting" the message comes up stating " A communication failure occurred with the selected Mobile Data Service. The server may be busy, please try again later. If the problem persists contact your administrator." I have tried hard resets, taking out battery, and to delete Pandora.
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Feb 6, 2012
My Bold 9930 internet service stopped working I updated the phone and tried all possibilities with my network provider and still its not working on my phone.
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Jan 11, 2010
Since 2 days ago my blackberry (BIS) isnt working anymore, edge s in small letters cant send or recieve bbm or mail messages calling my carrier didnt help and al the usual stuff as battery pull, reinstall os didnt work
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May 6, 2012
What app are most of you using to manage your data usage on an iPhone 4S.
Info:
iPhone 4S, iOS 5.0.1
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