BB Bold :: Internet Browser Is Not Working?
Oct 22, 2011
its been a month and still my blackberry bold 9700 internet is not working good.everytime when im using it , it'll work but if i didnt use it for awhile , it'll stop working . everytime i try to anysite, it'll be like loading but than it'll close the tab and put me back to homepage and bookmarks.everytime i have to restart my bb than i can use it again, maybe like everyday upto 10times i had 2 restart the fone which kills my battery very fast?
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May 3, 2010
The internet browser on my phone has not been working. Everytime I try to load a page, it doesn't finish loading. What could be the problem?
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Oct 12, 2011
Out of the blue today my browser just stopped working. My camera also doesnt work any longer. Tried trouble shooting the camera and was able to get it to work momentarily by putting my finger in front of the flash but that only allowed me to take black photos so i think the lense is shot. I can live without the camera.But i cannot live without the browser. i get the message unable to connect to the internet please try again laterI can still download apps fromblackberry app world, play music from my apps, use apps. get email, bb messenger works. texting etc. I can connect through wifi or the network.I have tried cleaning out the cache, doing diagnosis of the mobile network, battery pull. running out of ideas
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Jun 17, 2010
Sometimes when I'm on the internet browser the trackpad won't select items and I have to use the enter key does this happen to anyone else? Also why does this happen and what can I do about it?
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Jun 15, 2012
My internet browser is not working. The error says uncaught exception: shared webkit instance unavailable: null. checked manage connections and it saysStatus: Available
Connection: Mobile NetworkNot sure what else to do.
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Oct 25, 2012
I have a Curve 8900 with a Vodafone corporate account. It is running software v5. For some weeks now, I have been unable to access the internet via the blackberry browser (I can access via Vodafone WAP and can recieve e-mails via corporate account, but not google mail) and any apps using this browser have also stopped working. I get various error messages 'a communication failure has occurred', 'device unable to connect to internet'.
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Jun 14, 2012
The internet browser on my phone doesnt work, when I try and load up a website it just says it is unable to do it even though I have credit for internet on my phone, also when trying to connect with wifi it comes up it is connected but with no signal, and does the same thing when trying to open the browser.
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Jan 5, 2012
my BB turned off itself and then when i turned on the browser was different (it doesnt show my favorites or my home page. Just shows a not-working browser and the rest is blank.) any search i make doesnt works i cant even open my emails or facebook notifications on the messages thing. Also i cant close the internet browser with the "back" button.
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Jul 19, 2010
I've recently bought the Xperia X10 mini handset and since it was unable to download the settings from my service provider, I had to manually do the APN setup. However, I was successful getting the internet from my handset browser but not from the applications like Email, Gmail, GTalk, Sony Ericsson Sync, and Market. I've got the notification icon for EDGE data transmission and is being indicated when accessed from the browser but not from the applications. Do I need to do any other setting in order to access the internet from the applications?
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Jun 12, 2011
The browser on my blackberry has stopped loading anything and i can't get onto any websites
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Apr 18, 2012
When I try to go to a website, it simply says "loading" but the page never actually shows up. What I've tried so far: Battery pull; minor browser configuration changes (like changing the recognition from BlackBerry to Firefox); checking for updates. Blackberry Curve 8530 v5.0.0.654.
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Apr 25, 2010
As mentioned above, I am missing internet connectivity for the applications that I have installed or were installed by Nokia. The mobile-built in browser and e.g. downloading of applications work fine via the GPRS network!My mobile is hooked up to the Austrian bob network.
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Apr 1, 2010
The web browser is not working on my Pearl.I am with O2 and have been in the O2 shop for an hour today and on the phone to various people at customer services and still no joy on my Blackberry problem.The internet browser is not working. My e-mail has been set up and i can receive mails only, but not send them. The error code: YOU DO NOT HAVE ANY BROWSER CONFIGURATION SERVICE BOOK ENTRIES, or when I try and send an e-mail, NO MESSAGE SERVICE CONFIGURATION appears, despite re-sending service book codes, plus also turning my phone off, and taking the battery off several times whilst in the O2 shop and then at home when on the phone to customer services.The people at my network are stumped, and so am I!Please, any solutions?
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Sep 25, 2011
Since the big crash last week, although my email, messaging etc has been restored, my Internet browser is incredibly slow. It loads evcentually, but it is very time consuming and inefficient. Messaging is fine - general phone connectivity is ok as well. It isn't the network connection as I have been all over the place in the last few days and it has beenb the same wherever I am. It isn't my home internet as my PC and husband's phone (non BB) is browsing the Net without issue.I've cleared my history, cookies, cache, changed my browsing settings to untick images etc to try and speed things up but it is no better. Oddly the Facebook and Twitter Apps seem to be ok, but the actual browser facility seems to be defunct. I've done the soft reset, and even powered off and removed the battery over night.
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Jul 4, 2010
I have been using the bold 9700 for a few months now and love it. My brother decided to buy the same phone yesterday, in the new white color. He hasn't been able to download anything, such as app world. We also discovered that there is no internet browser besides web2go. When I tried to change his default browser to simply "internet browser", that was not an option; it was only web2go or hotspot browser. T-mobile is closed today b/c of holiday, so hopefully someone here can help me! Does anyone have any insight?
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Jul 12, 2010
I have a question about the way the phone uses its internet services. I currently have the original Blackberry Tour 9630 with Verizon, and the browser works off of my signal. So whenever I have a signal, I have internet. Is this new Bold the same way? My sister has it and we were in the car today and it said internet coverage was not found. I was just curious if it was strictly JUST wifi or if it runs off the signal AND wifi. If somebody could help clear it up for me that would be great.
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Jan 29, 2010
My current BB works perfectly fine, just that for some reason I cannot open the internet browser. It is 100% connected to the wifi. ( I do not have data plan) But Browser would not open. and leaves a message "your device does not currently have any Browser Configuration Serive Book entries". I've tried going to rogers and fido and all, but they all suggests me to go call them instead. Therefore, I did but I ended up calling different departments, but neither of them could get me to the right department. and I'm sick of being pushed around.
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Oct 20, 2011
I have had no issues with my blackberry internet browser in the past. But now my pages don't load at all - even though my apps like FB, twitter and email work just fine.
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Jun 11, 2012
When I open internet, go to page to browse something, starts loading, the blue bar at the bottom looks its loading (however exceptionally slow) and gets to the end, but never actually loads the page.The version of my OS is 5.
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May 3, 2010
The internet browser on my phone has not been working. Every time I try to load a page, it doesn't finish loading.
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Sep 17, 2010
Can someone tell me what the difference between internet browser and hotspot browser settings are?
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Jan 29, 2010
I am running 5.0.0.411. My browser says unable to connect to the internet please try again later. If issue persists please contact your service provider. I have a bis connection andd full service. Email andd viigo both work.
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May 25, 2012
My phone has never had this problem. I can still receive email and text, but when I try and access the internet via World Phone, the "loading" never completes.
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Aug 19, 2012
My Blackberry Bold 9900 connects to internet both through wi-fi and 3G/edge (w/ caps) and receives emails, but can't open web browser, facebook, twitter, bbm, app world,.. for the last couple of days (I think after I upgraded couple of applications).
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Mar 19, 2011
I'm blackberry 9780 user version 9780/6.0.0.285 and indosat im3 (indonesia) provider with full data plan. Since last night I cannot browse with browser and always get "unable to connect to the internet..." Message. I has restart and pull the batteries but still not work. I still can use bbm, facebook and browsing with opera browser
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Jul 13, 2011
I recently bought BB 9780 without data plan. I am not able to access internet through browser even after successful wi-fi connection.
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Mar 8, 2010
I'm having trouble with my internet. i can use my WAP browser but i do not see my regular internet browser, not even in the options menu. also my bbm does not work. i cannot send or receive bbms. i can send out emails but not receive them. my apps that connect to the internet will not work, ie berryweather, facebook, appworld. i get a message about contacting my provider and upgrading to a service plan that allows me to browse. all this just happened all of a sudden on this phone. i've tried reloading the OS back to the original .167, and numerous battery pulls. nothing seems to work. is there an outage or something? even my wifi wont connect to my internet at home. it says connected but its greyed out.
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May 20, 2011
After the update to OS6 my browser wont works...i get the blue bar in the bottom blocked saying "request in progress".The curious thing that BROWSER WORKS FINE ONLY IF I SELECT 2G CONNECTION... NO WAY WITH 3G.All other apps works perfectly after the upadate to OS6: facebook, windows live messenger, emails push, beweather, google maps, poynt and so on...
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Feb 16, 2010
Whenever I try to browse the internet using my phone's browser, It always say " Your browser's cookie functionality is turned off. Turn it on". What should I do?
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Apr 4, 2010
I recently unlocked my 8520 from t-mobile to at&t, i have the data plan with both providers. After i started using the 8520 on the at&t network i noticed that i cannot change my setting from hotspot browser to internet browser anymore which in turn i cannot use the data service with at&t that i am paying for. Any help with this issue is greatly appreciated.
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Sep 18, 2012
I have updated my nokia web browser for asha 200 but internet browser is not responding now.
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