BB Curve :: Internet Browser On 9360 Is Not Working
Jan 5, 2012
my BB turned off itself and then when i turned on the browser was different (it doesnt show my favorites or my home page. Just shows a not-working browser and the rest is blank.) any search i make doesnt works i cant even open my emails or facebook notifications on the messages thing. Also i cant close the internet browser with the "back" button.
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Sep 10, 2012
"Your device does not currently have any Browser Configuration Service Book Entries. Please contact your service provider to enable the Browser on your device."
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Apr 9, 2012
Internet is not working on my blackberry phone though it was working previously but it stopped. I have not registered for a bb plan. Is it happening for the same reason for not registering.
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Aug 4, 2012
my 9360 updated to the latest OS bundle (low priority update but I thought I'd run it anyway) and now the internet is not working - facebook and Twitter won't let me log on saying that my data plan doesn't support the application, BBM is not working and emails are no longer synced with my gmail inbox.
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Jun 15, 2012
My internet browser is not working. The error says uncaught exception: shared webkit instance unavailable: null. checked manage connections and it saysStatus: Available
Connection: Mobile NetworkNot sure what else to do.
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Oct 25, 2012
I have a Curve 8900 with a Vodafone corporate account. It is running software v5. For some weeks now, I have been unable to access the internet via the blackberry browser (I can access via Vodafone WAP and can recieve e-mails via corporate account, but not google mail) and any apps using this browser have also stopped working. I get various error messages 'a communication failure has occurred', 'device unable to connect to internet'.
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Jun 14, 2012
The internet browser on my phone doesnt work, when I try and load up a website it just says it is unable to do it even though I have credit for internet on my phone, also when trying to connect with wifi it comes up it is connected but with no signal, and does the same thing when trying to open the browser.
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Jun 12, 2011
The browser on my blackberry has stopped loading anything and i can't get onto any websites
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Apr 18, 2012
When I try to go to a website, it simply says "loading" but the page never actually shows up. What I've tried so far: Battery pull; minor browser configuration changes (like changing the recognition from BlackBerry to Firefox); checking for updates. Blackberry Curve 8530 v5.0.0.654.
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Sep 17, 2012
Occasionally when i use my browser it won't scroll down no matter what I try to do but it will scroll sideways.
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May 15, 2012
I've been having trouble lately with my BB Curve in that it will decide at least once a week that it does not want to scroll down at all in the internet browser. It scrolls left and right and goes back and forth between pages just fine, loads the page just fine, but it absolutely will not scroll down! Only a reset by taking out the battery will work to let me scroll down again until the next time it decides to stop working. It doesn't seem to be a specific website I go to, either. It just doesn't want to scroll down! It isn't a critical problem, but it certainly is very annoying when I have a few tabs open and lose all my memory because I have to reset it.
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Apr 4, 2010
I recently unlocked my 8520 from t-mobile to at&t, i have the data plan with both providers. After i started using the 8520 on the at&t network i noticed that i cannot change my setting from hotspot browser to internet browser anymore which in turn i cannot use the data service with at&t that i am paying for. Any help with this issue is greatly appreciated.
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Aug 30, 2012
I purchased a new BB curve 9360 & every time I reboot it my emails & browser do not work, my emails stay blank & my browser is not accessible. The only way to fix this problem is to reset my phone software, once I do this it all works again. Why my phone keeps doing this as I'm sick of resetting the software every time?
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Apr 7, 2012
I'm hoping that you could have me resolve this annoying issue.For the past week or so, I can't seem to download anything using the device browser. Regardless of the size of the file, or type, such as .mp3 or .exe for example - it downloads a few hundred KB's then says error. I can, however download from app world and I can browse. The device is a Curve 9360.I'm on an EDGE coverage using BIS.I've cleared browser memory, did a reset by pulling out the battery, deleted browser service books and re-registered on the network, even went as far as to do a full security wipe
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Apr 8, 2010
I bought BB 8900 from T-Mobile without bb plan a few days ago. How can I get BlackBerry browser or Internet Browser, because my bb has only hotspot browser? Can I get them without bb plan?
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Sep 1, 2012
My phone is a blackberry 9360 and I don't have a plan but I am connected to a wifi. The problem is that whenever I open fb, app world or the browser it keeps on telling me that I need to turn on my data services.
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Jul 18, 2012
I have a blackberry curve 9360 and I wanted to connect my blackberry to my home router while I'm at home, but away from the computer, so I did this:
-I went to Manage Connections
-I went to Wi-Fi Network
-My network at home, which is my saved network, shows up and I click on it
-instead of asking for a passcode even though it shows that my home internet is locked, it immediately starts trying to connect to my internet, and then says "Failed to authenticate against the network"
Since this happens ALL THE TIME, I went to "other ways to connect", then "Wi-Fi Protected Setup" and I see that the two options are "Press button on router" or "Enter PIN into router."So I clicked the first choice and it tells me to press the Wi-Fi Protected Setup button on my wireless router or its administration screen. That will probably get my internet working on my Blackberry?
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Sep 26, 2012
can i use wi-fi instead of data plan for internet on blackberry curve 9360
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Oct 22, 2011
its been a month and still my blackberry bold 9700 internet is not working good.everytime when im using it , it'll work but if i didnt use it for awhile , it'll stop working . everytime i try to anysite, it'll be like loading but than it'll close the tab and put me back to homepage and bookmarks.everytime i have to restart my bb than i can use it again, maybe like everyday upto 10times i had 2 restart the fone which kills my battery very fast?
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Jun 17, 2010
Sometimes when I'm on the internet browser the trackpad won't select items and I have to use the enter key does this happen to anyone else? Also why does this happen and what can I do about it?
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Aug 11, 2011
So I just got the new Blackberry Curve 9360 on contract, and I noticed that while I am loading webpages the device gets really warm, mainly the back bottom right corner, near the memory card...when I am finished browsing the internet, and use the phone for texting or BBM the device remains cool. I have googled this but where the device is quite new there is nothing on it, should I try to get a replacement, or is this normal?
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May 3, 2010
The internet browser on my phone has not been working. Everytime I try to load a page, it doesn't finish loading. What could be the problem?
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Oct 12, 2011
Out of the blue today my browser just stopped working. My camera also doesnt work any longer. Tried trouble shooting the camera and was able to get it to work momentarily by putting my finger in front of the flash but that only allowed me to take black photos so i think the lense is shot. I can live without the camera.But i cannot live without the browser. i get the message unable to connect to the internet please try again laterI can still download apps fromblackberry app world, play music from my apps, use apps. get email, bb messenger works. texting etc. I can connect through wifi or the network.I have tried cleaning out the cache, doing diagnosis of the mobile network, battery pull. running out of ideas
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Jul 19, 2010
I've recently bought the Xperia X10 mini handset and since it was unable to download the settings from my service provider, I had to manually do the APN setup. However, I was successful getting the internet from my handset browser but not from the applications like Email, Gmail, GTalk, Sony Ericsson Sync, and Market. I've got the notification icon for EDGE data transmission and is being indicated when accessed from the browser but not from the applications. Do I need to do any other setting in order to access the internet from the applications?
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Apr 25, 2010
As mentioned above, I am missing internet connectivity for the applications that I have installed or were installed by Nokia. The mobile-built in browser and e.g. downloading of applications work fine via the GPRS network!My mobile is hooked up to the Austrian bob network.
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Apr 1, 2010
The web browser is not working on my Pearl.I am with O2 and have been in the O2 shop for an hour today and on the phone to various people at customer services and still no joy on my Blackberry problem.The internet browser is not working. My e-mail has been set up and i can receive mails only, but not send them. The error code: YOU DO NOT HAVE ANY BROWSER CONFIGURATION SERVICE BOOK ENTRIES, or when I try and send an e-mail, NO MESSAGE SERVICE CONFIGURATION appears, despite re-sending service book codes, plus also turning my phone off, and taking the battery off several times whilst in the O2 shop and then at home when on the phone to customer services.The people at my network are stumped, and so am I!Please, any solutions?
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Apr 7, 2012
my bbm stopped working yesterday but i keep getting recent updates occasionally, so i topped up £5 and it took the money and completely stopped working what should i do?
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Dec 18, 2011
First, the application isn't readily available in the main Menu. I must execute an extended Search to be able to access it. Does this mean my device does not support BB Maps? I have one of the new Curve 9360 OS 7.0.0 (unblocked, Movistar). I am currently in Venezuela.I normally reside in Germany and I would like to use it there. I could understand if the app does not work well in South America, but I would like to rest in mind that it'll work in Germany once I set it up there.
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Jul 17, 2012
My phone is turning on but the keypad is not working.. my phone is still under warrenty but i dont have my receipt with me.. what do i do?
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Nov 6, 2012
I had a problem with my phone rebooting every couple of minutes. I followed the reinstall procedure and now the terms and conditions screen is showing but I can't move in ant direction using the touchpad. Pressing it does select things, unlock and OK when I enter password but that's all I can do.
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Jul 31, 2012
my phone is working properly the letters still work and the buttons on the side of my phone and my phone isnt frozen atall but the track pad isnt responding other then being used as an enter button . i have lots of texts on my phone i need to read, is there anyway i can fix the trackpad or get to my messages ?
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