BB Curve :: Can't Connect 9360 To Internet
Jul 18, 2012
I have a blackberry curve 9360 and I wanted to connect my blackberry to my home router while I'm at home, but away from the computer, so I did this:
-I went to Manage Connections
-I went to Wi-Fi Network
-My network at home, which is my saved network, shows up and I click on it
-instead of asking for a passcode even though it shows that my home internet is locked, it immediately starts trying to connect to my internet, and then says "Failed to authenticate against the network"
Since this happens ALL THE TIME, I went to "other ways to connect", then "Wi-Fi Protected Setup" and I see that the two options are "Press button on router" or "Enter PIN into router."So I clicked the first choice and it tells me to press the Wi-Fi Protected Setup button on my wireless router or its administration screen. That will probably get my internet working on my Blackberry?
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Apr 9, 2012
Internet is not working on my blackberry phone though it was working previously but it stopped. I have not registered for a bb plan. Is it happening for the same reason for not registering.
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Jan 5, 2012
my BB turned off itself and then when i turned on the browser was different (it doesnt show my favorites or my home page. Just shows a not-working browser and the rest is blank.) any search i make doesnt works i cant even open my emails or facebook notifications on the messages thing. Also i cant close the internet browser with the "back" button.
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Sep 26, 2012
can i use wi-fi instead of data plan for internet on blackberry curve 9360
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Dec 1, 2012
My daughters phone used to connect as USB and you could see her phone from the computer (iMac, Windows). Now when she chooses USB it does not prompt for password, and only connects for charging as if she chose Charge Only.
I don't think it's the computer, same effect on our iMac and 2 Windows computers. Is there a setting in her phone which needs to be changed, or some software update (it seems to be fully updated)
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Aug 4, 2012
my 9360 updated to the latest OS bundle (low priority update but I thought I'd run it anyway) and now the internet is not working - facebook and Twitter won't let me log on saying that my data plan doesn't support the application, BBM is not working and emails are no longer synced with my gmail inbox.
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Aug 11, 2011
So I just got the new Blackberry Curve 9360 on contract, and I noticed that while I am loading webpages the device gets really warm, mainly the back bottom right corner, near the memory card...when I am finished browsing the internet, and use the phone for texting or BBM the device remains cool. I have googled this but where the device is quite new there is nothing on it, should I try to get a replacement, or is this normal?
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Oct 30, 2011
i'm using a school wifi... checked all the settings (security type, ca certificate and all that) and made sure it matched... it still tells me "failed to connect to the network" or "failed to authenticate agaisnt the network" every single time!
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May 16, 2012
My phone just wont connect to desktop, I have the phone registered wiith it, and it shows up the name of my phone and that its connecting, but that stays on forever and doesnt actually connect..
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May 29, 2012
My new Curve 9360 sees the wifi network at home but will not connect. Other devices connect just fine, but not my phone.
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Feb 2, 2012
My phone asks me where i want to charge, Usb or media sync. and my computer asks if i want to open the files but really all i want to do is use desktop manager. Ive tried the Device manager method, ive uninstalled and reinstalled i dont know what to do?
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Jun 12, 2012
I wish to connect my BB Curve 9360 to a Sony Bravia TV for viewing videso, pictures and presentations. Can I do it? If so, what type of a cable do I need to have?
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Jan 11, 2012
I am connected to Wi-Fi but unable to connect to the internet like FB,Yahoo or other websites. My sister used to connect to wifi but now that I am using her handset, I cannot do so.
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Apr 28, 2011
I can connect to a wifi network but I'm not able to look something on the internet. With a mobile provider it's possible.
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May 17, 2012
I am having trouble fixing my BB Curve 8520, I can connect to my Wi-fi (home) but everytime I use the browser it says Cannot connect to the internet. Please contact your service provider, which I did.What could have happened to my device? What settings should I change to get back on using my BB to connect to the internet?
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Oct 20, 2011
My blackberry curve 8520 O.S 5 can not connect onto the internet. It shows my wifi as connected but i can not use BBM or web browser.
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Apr 16, 2012
I have a BlackBerry Curve 8320, and for the last few days I've been having trouble connecting to the internet - web pages will not load.
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Jan 10, 2011
tried connecting to the internet on blackberry curve,I have gone through the set up procedure and it shows that wifi is on,but it says not connected.I can make and accept calls,and same with txt messages.
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Mar 23, 2012
I have just bought a second hand 9300 with no instructions. I have connected to my home wireless but it wont let me connect to the internet. What do I ned to do?
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Aug 19, 2011
my internet wont connect, i can receive emails and make calls but when i go to access the WAP it lets me type the address but says at the bottom requesting, loading then once it has loaded its just a blank screen, there is no pictures or anything.
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Jul 24, 2012
this afternoon it started telling me I can't connect to the internet, ether mobile network or wifi. Originally it was telling me there was a communication error, now it's saying unable to connect to internet, please try again later. I've tried restarting it, turning the networks on and off, everything. Signal is perfect; I can still send/recieve texts, just not emails or access the internet. I've just about had it with this device, and I really need my internet/email working again
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Aug 23, 2012
I Have BB 8520 and I cannot connect to internet..
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Sep 28, 2012
my daughters curve 8520 recognises my wifi connection but wont connect to the internet. she said she lost the app world and i need to add an email address to get the link to add the app world< if that makes sense? also she said bbm doesnt work anymore, but all has worked until about 2wks ago and got the phone in march, shes payg with vodafone!
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Jun 29, 2012
cannot connect to the internet
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Mar 5, 2011
I already have a blackberry internet data plan but I can't connect to google or any apps.
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Apr 14, 2012
The past week, my email has stopped coming through to my phone and i cannot connect to the internet. I have full signal and my wifi symbol lights up when i'm in a wifi area but where it once said EDGE it now says GSM.
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Sep 5, 2012
i have a blackberry curve 8520 on pay as you go with vodaphone and i topeed up £5 and brought the blackberry internet service but i cant use the internet or blackberry appworld
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Apr 18, 2012
i have a BB curve 8520, i bought it through Optus (it is unlocked now) but am connected through virgin australia Virgin has no settings for it and tell me to ring blackberry but i cannot find a number in australia to ring?how to connect it to get mms and to get onto the internet?
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Apr 5, 2011
everytime I try to connect to my internet it displays a message saying "Unable to connect to the internet"
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Apr 5, 2012
i purchasd a new blackberry curve 8520 3days before, i put a sim card of Airtel , then i find problem in importing contacts from my old LG mobile set , some how i solved it, then for internet acess , i want it to set up wi fi with my own office wi-fi connection . i did the fallowing step by step
1- switch on the wi-fi
2- set up wi fi after scan i put the wep key
3- it shown sucessfull connection massage
4- i saved the wi-fi
5- the name of wi-fi comes next to service provider name at top of the screen as i enters the are of wi-fi
6- on mobile network i switched off the service provider
7- on browser i selected hot-spot browser
then i coonect to the web, it always answers it is not connected to interent , i went thru many solution as solved over this support center still iam unable to connect. where as i am easy with my laptop connected with the same wi-fi.so please suggest me the way how can a coonect to the internet and set-up BBM and other setups.
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Jun 27, 2012
Sky is my internet provider. When i try to download the update for App World, it never starts the download. I can't browse the web either.
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