my 9360 updated to the latest OS bundle (low priority update but I thought I'd run it anyway) and now the internet is not working - facebook and Twitter won't let me log on saying that my data plan doesn't support the application, BBM is not working and emails are no longer synced with my gmail inbox.
View 1 RepliesInternet is not working on my blackberry phone though it was working previously but it stopped. I have not registered for a bb plan. Is it happening for the same reason for not registering.
View 1 Replies View Relatedmy BB turned off itself and then when i turned on the browser was different (it doesnt show my favorites or my home page. Just shows a not-working browser and the rest is blank.) any search i make doesnt works i cant even open my emails or facebook notifications on the messages thing. Also i cant close the internet browser with the "back" button.
View 6 Replies View RelatedI recently updated the software on my blackberry to OS6 and after i seemed to have a problem with my applications email and the internet on the phone. My messages on bbm are not sending and the applications and internet just refuse to load.
i called vodafone as they are my network and they suggested that i go into options, then mobile network, then change the mobile network to any other network, after doing this i would change it back to vodaphone and switch my phone off. i did this and turned my phone back on after 20 minuets but then the proplem was still there.
i am paying monthly for this internet sevice and as a person that uses it on a regular basis (this meaning all day every day!) it is being a real pain.
So ever since I updated my phone to the new 6.0 software version, my BBM and my wireless internet won't work. I've tried taking the battery out, restarting the phone, excetra, but nothing is working. I only got it about a month ago, so I'm extremely confused as to why it has stopped working.
View 1 Replies View Relatedi have had my blackberry for about 4 months, i am on a sim only contract which has blackberry internet, this morning i installed the blackberry desktop manager so i could update my blackberry from version 4.6 to 5.0, wouldnt let me do it from my blackberry, dont know why. After i did this everything was working fine but my app world had gone, so i downloaded it again and it was the new version, i noticed i could update bbm, so i tried to do this, i then went out to a area which doesnt have signal for orange, so the updates cancelled, when i got back in signal it was telling me to reboot my phone, do i did this, after i did this and it came back on the internet is no longer working, instead of GRPS it says GSM and when i go to services status it says blackberry internet not connected and i cant send bbms, use facebook or the internet, im really confused and dont understand what has happened,i have tried everything but nothing works, do i need to ring Orange?
View 1 Replies View RelatedI have a blackberry curve 9360 and I wanted to connect my blackberry to my home router while I'm at home, but away from the computer, so I did this:
-I went to Manage Connections
-I went to Wi-Fi Network
-My network at home, which is my saved network, shows up and I click on it
-instead of asking for a passcode even though it shows that my home internet is locked, it immediately starts trying to connect to my internet, and then says "Failed to authenticate against the network"
Since this happens ALL THE TIME, I went to "other ways to connect", then "Wi-Fi Protected Setup" and I see that the two options are "Press button on router" or "Enter PIN into router."So I clicked the first choice and it tells me to press the Wi-Fi Protected Setup button on my wireless router or its administration screen. That will probably get my internet working on my Blackberry?
can i use wi-fi instead of data plan for internet on blackberry curve 9360
View 5 Replies View RelatedSo I just got the new Blackberry Curve 9360 on contract, and I noticed that while I am loading webpages the device gets really warm, mainly the back bottom right corner, near the memory card...when I am finished browsing the internet, and use the phone for texting or BBM the device remains cool. I have googled this but where the device is quite new there is nothing on it, should I try to get a replacement, or is this normal?
View 2 Replies View Relatedmy bbm stopped working yesterday but i keep getting recent updates occasionally, so i topped up £5 and it took the money and completely stopped working what should i do?
View 1 Replies View RelatedI have a curve 9360 which i got from india and I'm currently in UAE. I tried to update the OS from desktop manager but it doesn't show any updates though my OS is 7.0. Is there anyway to make the desktop software to detect the update? If not then i will be trying to update it from apploader. I want to know that I got the blackberry from india, and it must have an OS for the carriers of india. So can I install the OS which is offered by the carriers of UAE on the RIM website? Will it have any effect or harm?
View 7 Replies View RelatedFirst, the application isn't readily available in the main Menu. I must execute an extended Search to be able to access it. Does this mean my device does not support BB Maps? I have one of the new Curve 9360 OS 7.0.0 (unblocked, Movistar). I am currently in Venezuela.I normally reside in Germany and I would like to use it there. I could understand if the app does not work well in South America, but I would like to rest in mind that it'll work in Germany once I set it up there.
View 2 Replies View RelatedMy phone is turning on but the keypad is not working.. my phone is still under warrenty but i dont have my receipt with me.. what do i do?
View 1 Replies View RelatedI had a problem with my phone rebooting every couple of minutes. I followed the reinstall procedure and now the terms and conditions screen is showing but I can't move in ant direction using the touchpad. Pressing it does select things, unlock and OK when I enter password but that's all I can do.
View 6 Replies View Relatedmy phone is working properly the letters still work and the buttons on the side of my phone and my phone isnt frozen atall but the track pad isnt responding other then being used as an enter button . i have lots of texts on my phone i need to read, is there anyway i can fix the trackpad or get to my messages ?
View 7 Replies View Related"Your device does not currently have any Browser Configuration Service Book Entries. Please contact your service provider to enable the Browser on your device."
View 3 Replies View RelatedI have been trying to update my 9360 to OS 7.1 since last night, but I could neither back up my phone nor update, the connection is alright and it has already started the backup/upate process, but it kept stopping at a certain point, and GOT STUCK, I had no choice but force remove the USB to solve it, anyone had experience like this? and know how to solve it? or how can i get tech support from blackberry?
View 1 Replies View Relatedi was updating my blackberry last night, and its still on 7% which its moving of that. it wont let me do anything on my phone, ive tried taking the battery out and thats not done anything thats just put it back to 7% again. i need my blackberry for tomorrow so does anyone know how to solve this problem?
View 9 Replies View RelatedI recently updated my bbm on my phone from my phone and had to restart the phone and so I did, but now it is in a reboot cycle it loads completely then it goes off and starts again, I tried connecting it to the computer without the battery to update the software like I read on another forum page, but it is saying there are no new updates found
View 6 Replies View RelatedMy son has a blackberry curve 9360 and was doing an update. The phone was trying to restart to complete the process and has got stuck. It keeps trying to restart over and over again. We don't even get to the menu. We have tried removing the battery and tried to restart by pressing the alt, aA(arrow) and del button together but it doesn't work.
View 1 Replies View RelatedI woke up this morning with an icon for the OS 7.1 update. So I started it probably around 7.30am. It is now 14.00pm and the screen hasn't moved from "Back up your device" "Social feeds 0%" and "Overall Backup progress 10%" since about 12pm.Is this normal? How much longer can I expect it to take? I can't do anything with my phone and it is stuck on that screen.
View 8 Replies View RelatedI have a Blackberry Curve 9360. i invoked a software upgrade on my phone and it has been frozen for the past 36 hours on the Backup screen. It keeps getting to the Overall Backup progress of 9% and stopping(Social Feeds). I've tried connecting it to the desktop manager but it does see it as being connected. I've tried taking battery out to reset, I've even followed instructions and tried to safe boot by restarting and holding escape key. But all this has not done anything it just goes back to backup screen and freezes at 9%.
i havent been able to use the phone for over a day.
My 9360 keeps on rebooting. I did the battery pull, press back button till reboot is done but it doesnt work. I also connected it to my pc to "update" as a previous person was advised but the 9360 is still rebooting.Perhaps the 9360 was'nt a good choice?
View 1 Replies View Relatedmy phone came up with needing to update the software so i have selected for it to do it. However it has reached the stage where it is backing up my data but it has now stopped on 12% overal completion for several hours. i took battery out and tried again but it has again reached the same point and doesn't seem to be making any progress
View 1 Replies View RelatedMy son received message this morning on his phone saying it needed updating, he started the update. It is only on 13% now, saying it is backing up his data. Has said this now for 11 hrs. We can't do anything with the phone, it wont go off this screen. We've tried taking battery out an restarting phone but when it comes back on the same screen comes on again.
View 2 Replies View RelatedI got my new Blackberry Curve 9360 Yesterday. After my activation completed, Everything worked fine, Including BBM. Last night my fone turned to GSM signal due to weather and this morning, everything is working except Blackberry Messenger. I can receive BBM messages but the ones I send does not go through. Whatsapp, Email and Facebook is working, it is Only BBM that does not deliver messages to my contacts.
View 1 Replies View RelatedThe profiles button on my phone keeps stopping working, it wont respond when I click on it. Ive tried the small button on the home screen and the larger button on the menu, this has happened before but usually starts working agan after about an hour but it hasn't been working for a full day. It definitely isn't my scroller button as it is able to select everything else.
View 1 Replies View RelatedI have a brand new BB 9360 with unlimited email, bbm and phone plan (no data plan but I didn't have one on my old phone either and I didn't have this issue). When I'm connected to Wifi, my bbm and email works perfectly. As soon as I leave that wifi connection, it shows I am connected to the Bell network but bbm and email do not work until I turn my phone off then on or make a phone call. It is like it has to reset before really picking up the bell network. I called Bell Canada and they basically told me I have to manually disconnect and reconnect every time I leave a wifi connection. That doesn't even work.
View 1 Replies View RelatedMy curve 9360 have no software update icon on desktop and no software update in the Option/Device menu. how to proceed software update in this case?
View 1 Replies View RelatedI have a Blackberry 9360. I've just run the Blackberry Desktop Software. It shows that I can update the software for my phone. However, whenI try to it comes up with amessage that says an error occurred, and I can't install it. My internet connection is fine. I've tried this a number of times with same result !! Any ideas what's wrong, or how to fix it ?Also, when on Blackberry Desktop Software and I click on 'pictures' under te Media Sync, it shows I have no pictures. I did have pictures, and pictures show up against my contacts, so I don't know what's happened, or if this is related to my updating problem. If I click on 'Music' I can see a message that states that I have insufficient storage to media sync.
View 1 Replies View RelatedMy blackberry curve 9360 has been stuck at 8% on a software update for 2 days now and I cannot do anything with it. I've tried taking the battery and sim card out and nothing happens. The radio is off and nothing is coming through...
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