BB Curve :: BBM Not Working Properly On 9360 - Cannot Send Messages
Sep 6, 2012
I got my new Blackberry Curve 9360 Yesterday. After my activation completed, Everything worked fine, Including BBM. Last night my fone turned to GSM signal due to weather and this morning, everything is working except Blackberry Messenger. I can receive BBM messages but the ones I send does not go through. Whatsapp, Email and Facebook is working, it is Only BBM that does not deliver messages to my contacts.
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Aug 6, 2011
why my messages on bbm wont send properly? when i send a bbm it has a tick next to it but doesnt state when its been delivered or read..
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Jan 16, 2012
I am wanting to know is there a way to delete multiple email messages or normal messages for that matter at one time.If i receive like 20 emails, do I really need to delete each one individually? As it's major painful. Even my old dilapidated cell phone could delete mutiple messages at once.
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Sep 26, 2012
although i can receive pics through bluetooth on my curve 9360
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Oct 8, 2012
my blackberry is not allowing me to see my e mail messages in the phone. It was working fine and suddenly it stopped working.I have tried deleting the email account and setting it up again and it has not worked.
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Feb 23, 2012
I am not able to view my email message fully in the screen. After a few lines there is a blank screen, down and on the sides. How to correct this?
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Apr 24, 2012
I have two 9360 white and black.Both using Indonesia Telkomsel Simpati prepaid line. Both has same BB package.Both using OS 7.1.0.258Everything identically same.Both can login to WLM.The white one cannot receive messages. Can send but cannot receive. When I send from my laptop it seems already sent but phone does not receive anything.I installed old version, it worked once, when I logout and re login, doesn't work again.Uninstalled and re installed new version, still not working.I inserted black phones sim card (which is working) to white phone. Still same problem. So it's definitely not carrier problem.Uninstalled WLM again but this time also deleted all 3 service book too. Restart phone and reinstalled wlm again.
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Feb 2, 2012
my friends blackberry 9360 wont receive texts messages, have looked at Internet and there is no solution there?
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Mar 9, 2012
I have lost my text messages and my BBM. I have tried the "Unhide" function and it is not there. I have tried the "Options, General Options" answer, but the general options is not there either. I only have email on my phone.
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Feb 1, 2012
My Blackberry Curve 9360 is not deleting messages from the server meaning that, after returning home from a week working away, I've still got a few hundred messages to wade through on my PC. I receive e-mails on the PC via Outlook Express. I've clicked on 'tools', 'accounts' then 'advanced' to ensure that the box for 'leave a copy of the message on the server' is unchecked i.e. messages should be being deleted from the server when prompted to by the phone but this is not happening. Not sure what else to try or perhaps there was something I did / didn't do during the set-up of the phone.
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Nov 26, 2012
My Blackberry curve 9360 is new but not and then SMS text messages wont come through now they've just stopped al together. Ive checked the firewall and thats not on so they should be coming through. I can send texts but i cant receive them.
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Apr 20, 2012
When I select the envelope icon for new e-mail messages, I got forwarded to the missed calls listing. The same occurs when I select SMS, it also goes immediately to missed calls. What should I do? Removing the batt when power on has been done already but no help.Is there somewhere a code to reset my device? Maybe another method without loosing my data, settings, and messages?
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Nov 10, 2011
i have a brand spanking new BlackBerry Curve 9360 that just arrived yesterday. It is great apart from this very frustrating small prob. I can not customise my message alerts for individual people in my address book. When I click on "try it" only the LED button flashes and there is no sound or vibration. I am trying to get the sound and vibrate to play as "active profile" but it just won't. I can override it and have custom volume and vibrate that plays no matter what the profile but as I sometimes like to set my main profile to vibrate or silent, it won't do.
So far, to fix it, I have tried: Wiping profile and sounds from the blackberry softwareFull factory resetCreating my own profile and using that instead of "normal" or any of the other preset onesLoads of battery pulls before and/or after any changesI have also had a few different people text me to make sure the problem isn't just the "try it" feature. It isn't. The sound that plays is always the default message sound for whatever the default profile is.
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Apr 7, 2012
my bbm stopped working yesterday but i keep getting recent updates occasionally, so i topped up £5 and it took the money and completely stopped working what should i do?
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Sep 24, 2012
Have had the same problem on some of our Curves with the 7.1 update. They can't scroll through text message/message conversations using the trackpad. With the 9360s its fine as if we downgrade to 7.0 the problem doesn't happen, but the 9320s come with 7.1 so there isn't an option to downgrade.
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Dec 18, 2011
First, the application isn't readily available in the main Menu. I must execute an extended Search to be able to access it. Does this mean my device does not support BB Maps? I have one of the new Curve 9360 OS 7.0.0 (unblocked, Movistar). I am currently in Venezuela.I normally reside in Germany and I would like to use it there. I could understand if the app does not work well in South America, but I would like to rest in mind that it'll work in Germany once I set it up there.
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Jul 17, 2012
My phone is turning on but the keypad is not working.. my phone is still under warrenty but i dont have my receipt with me.. what do i do?
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Nov 6, 2012
I had a problem with my phone rebooting every couple of minutes. I followed the reinstall procedure and now the terms and conditions screen is showing but I can't move in ant direction using the touchpad. Pressing it does select things, unlock and OK when I enter password but that's all I can do.
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Jul 31, 2012
my phone is working properly the letters still work and the buttons on the side of my phone and my phone isnt frozen atall but the track pad isnt responding other then being used as an enter button . i have lots of texts on my phone i need to read, is there anyway i can fix the trackpad or get to my messages ?
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Apr 9, 2012
Internet is not working on my blackberry phone though it was working previously but it stopped. I have not registered for a bb plan. Is it happening for the same reason for not registering.
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Sep 10, 2012
"Your device does not currently have any Browser Configuration Service Book Entries. Please contact your service provider to enable the Browser on your device."
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Sep 6, 2011
My messages seem to send ages to send and sometimes on bbm they don't even send, anyone know why?
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Jan 5, 2012
my BB turned off itself and then when i turned on the browser was different (it doesnt show my favorites or my home page. Just shows a not-working browser and the rest is blank.) any search i make doesnt works i cant even open my emails or facebook notifications on the messages thing. Also i cant close the internet browser with the "back" button.
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Aug 4, 2012
my 9360 updated to the latest OS bundle (low priority update but I thought I'd run it anyway) and now the internet is not working - facebook and Twitter won't let me log on saying that my data plan doesn't support the application, BBM is not working and emails are no longer synced with my gmail inbox.
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Dec 29, 2011
The profiles button on my phone keeps stopping working, it wont respond when I click on it. Ive tried the small button on the home screen and the larger button on the menu, this has happened before but usually starts working agan after about an hour but it hasn't been working for a full day. It definitely isn't my scroller button as it is able to select everything else.
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Feb 10, 2012
I have a brand new BB 9360 with unlimited email, bbm and phone plan (no data plan but I didn't have one on my old phone either and I didn't have this issue). When I'm connected to Wifi, my bbm and email works perfectly. As soon as I leave that wifi connection, it shows I am connected to the Bell network but bbm and email do not work until I turn my phone off then on or make a phone call. It is like it has to reset before really picking up the bell network. I called Bell Canada and they basically told me I have to manually disconnect and reconnect every time I leave a wifi connection. That doesn't even work.
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Sep 14, 2012
I've had my Blackberry Curve for over a year and it used to be that when I would compose an email I would start typing in a contact name in "TO:" and it would automatically insert the email address I have stored for that contact. It no longer does this. Even if I manually enter the complete email address, there is no "send" function on the menu any longer It worked fine until recently. Now I cannot compose email with my phone due to this problem.
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Jan 22, 2012
my blackberry curve 9300 seems to require a reboot after sometime when I'm using a facebook/ twitter/ whatsapp to get it to work or else a pop will appear saying, "you are currently on a service plan that does not support this application. If you want to use this application please contact your service provider to upgrade your data plan.".I do not have a BIS plan but I am able to get into BB App World, Facebook app, twitter app, whatsapp app through WiFi but the pop up appears after more or less an hour and leads me having to reboot by blackberry to get it to work again. It is getting quite annoying.PS: I already tried registering HRT but I received nothing and my clock is set to automatic update. My current app version is 6.0.0.600 (2647) and all apps are updated to the latest version.
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Apr 8, 2011
i have a curve 8530 the trackpad scrolls around fine on the home screen but when you go to the menu it dosnt scroll unless you press alt
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Mar 26, 2012
The signal on my blackberry has been very poor of late, and pretty sure its my phone rather than network. The signal is pretty much always on EDGE or GSM where the internet does not work, as well as Apps such as Facebook and Twitter, and do not receive my messages/BBM's and can't make calls at time - the call just fails- so I'm guessing there's something wrong with my signal of the phone.
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Aug 2, 2011
I've had my blackberry just over a month and I've looked after it, not dropped it, not damaged it in anyway.It was working fine this morning, then when I went to scroll up, it wouldn't work.I thought it had crashed so to check I pressed the red button and that worked. I realised I could scroll left and right but not up and down.So I took the battery out and resetted it then out of curiosity I just a dry wipe over the trackpad and it worked perfectly. So I tried my jumper and same again, the track pad worked perfectly, then when I use my thumb + finger, nothing, just left and right again.I rebooted it again, and still...the same.Why is it not working? (btw, I tried changing sensitivity and its still not working)
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