BB Curve :: Trackpad Not Working Properly?
Aug 2, 2011
I've had my blackberry just over a month and I've looked after it, not dropped it, not damaged it in anyway.It was working fine this morning, then when I went to scroll up, it wouldn't work.I thought it had crashed so to check I pressed the red button and that worked. I realised I could scroll left and right but not up and down.So I took the battery out and resetted it then out of curiosity I just a dry wipe over the trackpad and it worked perfectly. So I tried my jumper and same again, the track pad worked perfectly, then when I use my thumb + finger, nothing, just left and right again.I rebooted it again, and still...the same.Why is it not working? (btw, I tried changing sensitivity and its still not working)
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Apr 8, 2011
i have a curve 8530 the trackpad scrolls around fine on the home screen but when you go to the menu it dosnt scroll unless you press alt
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Apr 13, 2012
I have a Bold 9990 and suddenly my trackpad is no longer scroll rolling in every direction in the main menu, my lock button no longer worked . I am very careful with my phone and I haven't dropped it or gotten it wet at all. The weird part is that the trackpad won't scroll UP on the homescreen but it was working left and right...but not in the homescreen!!!I have done several battery pulls with no results.I
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Dec 12, 2011
So i got my blackberry back at the End of july, and ever since blackberry went down in September i believe my track pad has not been functioning correctly. 3 weeks ago my track pad decided to stop working all together and i havn't gotten it to work since.
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Jul 17, 2012
i've tried to type my password to get into my phone but i had to use the enter button to get onto it. then when i tried to scroll along it wasn't working. it also won't let me click on anything by pressing on the trackpad
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Feb 26, 2012
How do i move my trackpad it is not working
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Aug 22, 2011
my track pad is not working fine from the inception. my bill is lost. how do i get it replaced
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May 13, 2012
My trackpad is not working. I left it on the side before I slept last night, this morning I woke up and it was turned on; i unlocked it and it turned off, everytime i turned it on it turned off again, the button on the trackpad works but it does not scroll.
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Feb 13, 2012
Alright, so the trackpad isn't working, but at the same time it is. When I use it with my bare skin, it doesn't work, it takes many swips to do anything. But when I use it with say a piece of tape, or a cloth on the end of my fingers it works great and without a problem.
It's a used phone so swapping it is not an option, but is there some way to fix it?
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Feb 9, 2012
I went to go on my phone and the scrollpad wouldn't work, so I took it to the shop and they said update the OS to the latest, so I did, and now it only works if I REALLY lightly touch it and only then it works a tiny bit for abit a second, but it's clicking fine!
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Sep 16, 2012
my blackberry curve 9300 track pad just stopped working. i tried removing the battery and sim card, several times, to reboot the phone but it didnt work. later on i tried to re-insert my sim card, the track pad is moving up and down, left to right, but when i try using for clicking and opening sms or email for example, it couldnt possibly work.also, my email started coming in, but sms does not, it keeps on popping a message that my sim card messaging memory is full, when i no longer have sms kept because i deleted them to save space.
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Jul 31, 2012
my phone is working properly the letters still work and the buttons on the side of my phone and my phone isnt frozen atall but the track pad isnt responding other then being used as an enter button . i have lots of texts on my phone i need to read, is there anyway i can fix the trackpad or get to my messages ?
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Jul 10, 2012
trackpad not working,tried removing battery,no luck
having a new one tomorrow but want to get photos and videos off but how for daughter
can't access anything,it turns on but is frozen so can't sync anything to computer
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Sep 20, 2012
So about a week ago, my trackpad stopped working, to get it to scroll I had to hold a piece of clothing such as my shirt between the trackpad and my thumb. It would go between working and not working without the article of clothing for a few days but now it only works if I have something between my thumb and the trackpad. Not sure what to do, I got it 9 months ago and its in really good condition.
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Oct 27, 2012
My blackberry 9220 phone trackpad not working, i cant use trackpad for up-down, left-right? Even i have tried so many time power off the phone and remove the battery and plug in again.... also i have tried restart 2-3 time, but still no luck to resolve trackpad issue.
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Jun 17, 2012
My phone was working fine and then I woke up to not being able to use the track pad and keyboard. It was stuck on password sign in and when I plugged the phone in woke automatically go to bedside mode.
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Mar 8, 2011
As if they are not connected, i can move the trackpad left to right and up to the volume icon, but can't click, and the keyboard and side keys do nothing I pulled the battery, that didn't work, the bb site says to delete data, well tried to and 3/4 thru desktop software says the phone is disconnected, so i can't delete all the data i clicked restore, still no keys work and no water, the liquid detector is white?
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Sep 4, 2011
I am using a blackberry curve 9300. My trackpad has stopped working, and I tried taking out the battery, and I need to take it out like 20 times and wait for the device to start working, and then maybe it works. Its stopped working again last night, and its not coming back.
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Apr 12, 2012
I updated 4 apps on my blackberry curve last night and since then my trackpad will not scroll. I have removed the battery countless times and it still will not work.
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Feb 1, 2011
I have a blackberry curve 9300 thats about 1 months old. Two days ago the trackpad started to work only with ALT or SHIFT keys.Problem is:Situation 1) In the home menu the track pad scrolls great. It can move up to change ring settings, left, right, down, etc. Completely normal.Situation 2) I press the menu key and the trackpad no longer works. I can't scroll left right up or down through the icons. Now when I try holding the alt key OR the shift key, the track pad works again.. Only in some menus do I need to hold the alt or shift key to activate the track pad (and I need to hold the shift or alt key for the track pad to work, ie, if I release the alt/shift key it no longer responds)Situation 3) When sending a text message when I use the track pad to scroll down and send a message, it takes the last character and cycles through the symbols for that characterSpecs:Phone: Blackberry 9300 CurveSoftware: v5.0.0.845 (Platform 6.3.0.34) Done:I've tried the factory reset, removing the batter, removing the sim, etc.
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Aug 24, 2010
I just got my Blackberry a few days ago, and noticed that the trackpad is not working very well. It seems to either freeze intermittently, or not pick up the movement of my thumb. Either way, it's not working right.It's extremely frustrating when you just want to scroll over and choose an option but the thing won't work!Has anyone else had this happen to them with the new trackpad? Does anyone know of a solution, or should I return the phone for a new one?
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Aug 7, 2012
My trackpad on my Blackberry Curve 9300 is not working. It won't scroll up or down and when I press it, it doesn't respond. I tried taking the battery out and restarting it, but it doesn't work.
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Oct 15, 2012
my trackpad intermittently stops working, but now its stopped permanently and haven't got a clue how to unlock the phone without using the trackpad! Surely its possible to unlock it without using the trackpad?
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Oct 1, 2011
I have a BlackBerry 9300, and my trackpad is not working at all. I have read many things telling me to pull the battery, and leave it out for over 2 minutes, and I have done this several times, and still my trackpad is not working period.
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Feb 9, 2012
i recently tryed to update my curve 9300 to os 6 but not matter what version i use the trackpad stops working so i hav to downgrade back to os 5.
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Jul 14, 2012
The track pad has stopped working on my Curve 8520.
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Jun 21, 2012
i have a curve 9360 running os 7.1 having problems with both my track pad and some of my keyboard isnt working
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Jan 27, 2012
The trackpad on my BB Curve 9300 has stopped working. At first there were some glitches wherein the trackpad was unresponsive. After a few tries or after restarting the device, it began to work properly again. Just recently the trackpad stop to work altogether. I don't know if this is hardware related or if there's just a problem with software since I saw error messages regarding "java" or something. Also, I don't know if this is related but the problems started just after I added lock protection to my phone.
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Oct 24, 2011
My son has a BB curve 8900 and has the BB Desktop S/W installed on his laptop, I wanted to get some of his music onto my 8250 and hooked my phone up to the S/W , the only change I made was choosing ITunes instead of media player, I transferred some songs over perfectly but when disconnected from the laptop my trackpad does not respond.....I have tried a soft reset, taking the battery out while the phone is still on, leaving the battery and sim out for 5 mins, what else can I do??
Can you only use one model of BB on the S/W on the same laptop? Am I going to have to reinstall??
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Sep 18, 2011
The trackball of my BB Curve 9300 has stopped working and as such I cant perform major functions on th phone. How to fix it?
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Mar 4, 2012
The letter key "L" will not work when pressed, and seems like there is some sort of delay with that letter. Sometimes when it is pressed, it does compute the letter but multiple time and with about a 5 second delay. Most of the time it won't work at all.Now, the trackpad also does not work right. It will scroll up ,down,left, and right at home screen, but will not do any of that in the BB menu or apps like Facebook. I can use it properly in the viewing of scent calls and viewing of recent texts. But once I open a text I cannot scroll again.There is a way around all that, if I hold down the alt key I can scroll again, but of course my letter al is not working.
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