BB Bold 9700 :: Phone Did Not Come With Internet Browser
Jul 4, 2010
I have been using the bold 9700 for a few months now and love it. My brother decided to buy the same phone yesterday, in the new white color. He hasn't been able to download anything, such as app world. We also discovered that there is no internet browser besides web2go. When I tried to change his default browser to simply "internet browser", that was not an option; it was only web2go or hotspot browser. T-mobile is closed today b/c of holiday, so hopefully someone here can help me! Does anyone have any insight?
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May 3, 2010
The internet browser on my phone has not been working. Everytime I try to load a page, it doesn't finish loading. What could be the problem?
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Oct 12, 2011
Out of the blue today my browser just stopped working. My camera also doesnt work any longer. Tried trouble shooting the camera and was able to get it to work momentarily by putting my finger in front of the flash but that only allowed me to take black photos so i think the lense is shot. I can live without the camera.But i cannot live without the browser. i get the message unable to connect to the internet please try again laterI can still download apps fromblackberry app world, play music from my apps, use apps. get email, bb messenger works. texting etc. I can connect through wifi or the network.I have tried cleaning out the cache, doing diagnosis of the mobile network, battery pull. running out of ideas
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May 25, 2012
My phone has never had this problem. I can still receive email and text, but when I try and access the internet via World Phone, the "loading" never completes.
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May 20, 2011
After the update to OS6 my browser wont works...i get the blue bar in the bottom blocked saying "request in progress".The curious thing that BROWSER WORKS FINE ONLY IF I SELECT 2G CONNECTION... NO WAY WITH 3G.All other apps works perfectly after the upadate to OS6: facebook, windows live messenger, emails push, beweather, google maps, poynt and so on...
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Feb 16, 2010
Whenever I try to browse the internet using my phone's browser, It always say " Your browser's cookie functionality is turned off. Turn it on". What should I do?
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Oct 22, 2011
its been a month and still my blackberry bold 9700 internet is not working good.everytime when im using it , it'll work but if i didnt use it for awhile , it'll stop working . everytime i try to anysite, it'll be like loading but than it'll close the tab and put me back to homepage and bookmarks.everytime i have to restart my bb than i can use it again, maybe like everyday upto 10times i had 2 restart the fone which kills my battery very fast?
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Sep 25, 2011
Since the big crash last week, although my email, messaging etc has been restored, my Internet browser is incredibly slow. It loads evcentually, but it is very time consuming and inefficient. Messaging is fine - general phone connectivity is ok as well. It isn't the network connection as I have been all over the place in the last few days and it has beenb the same wherever I am. It isn't my home internet as my PC and husband's phone (non BB) is browsing the Net without issue.I've cleared my history, cookies, cache, changed my browsing settings to untick images etc to try and speed things up but it is no better. Oddly the Facebook and Twitter Apps seem to be ok, but the actual browser facility seems to be defunct. I've done the soft reset, and even powered off and removed the battery over night.
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Jul 12, 2010
I have a question about the way the phone uses its internet services. I currently have the original Blackberry Tour 9630 with Verizon, and the browser works off of my signal. So whenever I have a signal, I have internet. Is this new Bold the same way? My sister has it and we were in the car today and it said internet coverage was not found. I was just curious if it was strictly JUST wifi or if it runs off the signal AND wifi. If somebody could help clear it up for me that would be great.
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Jan 29, 2010
My current BB works perfectly fine, just that for some reason I cannot open the internet browser. It is 100% connected to the wifi. ( I do not have data plan) But Browser would not open. and leaves a message "your device does not currently have any Browser Configuration Serive Book entries". I've tried going to rogers and fido and all, but they all suggests me to go call them instead. Therefore, I did but I ended up calling different departments, but neither of them could get me to the right department. and I'm sick of being pushed around.
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Oct 20, 2011
I have had no issues with my blackberry internet browser in the past. But now my pages don't load at all - even though my apps like FB, twitter and email work just fine.
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Jun 11, 2012
When I open internet, go to page to browse something, starts loading, the blue bar at the bottom looks its loading (however exceptionally slow) and gets to the end, but never actually loads the page.The version of my OS is 5.
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May 3, 2010
The internet browser on my phone has not been working. Every time I try to load a page, it doesn't finish loading.
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Sep 17, 2010
Can someone tell me what the difference between internet browser and hotspot browser settings are?
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Jan 29, 2010
I am running 5.0.0.411. My browser says unable to connect to the internet please try again later. If issue persists please contact your service provider. I have a bis connection andd full service. Email andd viigo both work.
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Aug 19, 2012
My Blackberry Bold 9900 connects to internet both through wi-fi and 3G/edge (w/ caps) and receives emails, but can't open web browser, facebook, twitter, bbm, app world,.. for the last couple of days (I think after I upgraded couple of applications).
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Mar 19, 2011
I'm blackberry 9780 user version 9780/6.0.0.285 and indosat im3 (indonesia) provider with full data plan. Since last night I cannot browse with browser and always get "unable to connect to the internet..." Message. I has restart and pull the batteries but still not work. I still can use bbm, facebook and browsing with opera browser
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Jul 13, 2011
I recently bought BB 9780 without data plan. I am not able to access internet through browser even after successful wi-fi connection.
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Mar 17, 2011
my internet browser screen is not swivelling back even though i am holding the phone in vertical position?
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Mar 8, 2010
I'm having trouble with my internet. i can use my WAP browser but i do not see my regular internet browser, not even in the options menu. also my bbm does not work. i cannot send or receive bbms. i can send out emails but not receive them. my apps that connect to the internet will not work, ie berryweather, facebook, appworld. i get a message about contacting my provider and upgrading to a service plan that allows me to browse. all this just happened all of a sudden on this phone. i've tried reloading the OS back to the original .167, and numerous battery pulls. nothing seems to work. is there an outage or something? even my wifi wont connect to my internet at home. it says connected but its greyed out.
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Jan 18, 2010
When I am on the home screen and hold down the menu key, I see the browser is running. I close it everytime and even went to applications and closed it there. Is the browser always supposed to run?
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May 30, 2010
my blackberry has worked fine in the couple of months i have had it, however a few weeks ago the browser and bbm completely stopped working. i took the battery and sim out and then when i put them back in it worked fine again.a few days ago the same thing happened, i tried taking the sim out again and it didnt work, have done it a few times. i rang o2 and they suggested putting it on to manual network and try connecting again, have also done this a few times and it still hasnt worked. i have the right plan and pay to get unlimited browsing, it usually is fine but stopped working randomly.
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Aug 14, 2012
I keep trying to access the browser and nothing happens..
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Mar 23, 2012
My browser stopped working about a week ago - can still email, bbm, facebook, twitter, weather network etc. Just can't look at any pages in browser. It says 'Requesting' along bottom and watch bar slowly move across, then it eventually says:'Unable to connect to the selected Mobile Data Service, please try again later. If the problem persists please contact your administrator'I've gone into a Bell store and after taking the battery out and back in(which I told him I'd already tried to no avail), he suggested its because my system is on v.5 and that I should go home plug it in and update it. Went home, plugged it in and 'no updates available'.Have now resorted to support forum solutions as its a business phone and can't let it get sent away even though I pay extra every month for the service plan. Have tried the Service Books recommendation and no change.
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Nov 18, 2011
I am using BB Bold 9700 & since from few days whenever i am tring to open any site on internet the browser doent allow to open any site & only jumping to blackberry web site.
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Oct 3, 2011
i purchased a Blackberry bold 9700 (unlocked) and I'm currently using an H2O sim card. My bb seems to be getting signal from H2O and I can call, sms, etc. However, There seems to be a browser problem (yes, I'm on a data plan). I firstly, I went to the browser configuration option and tried changing my browser to H2O. However, it only shows Medianet and Hotspot. When I try switching it to hotspot and reopen browser config again, it still shows medainet even after I saved it. I also went to Settings>Advanced Options>Host Routing Table which shows *No Entries*?
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Apr 2, 2010
Using the standard browser on my Bold 9700, when I try and do a Google search, or when I look at most pages, the page doesn't load at all. When I refresh it a few times or change between column and regular view some of the page shows up sometimes, but not all of it. I've had my BlackBerry since about a month ago and the problem just started last night.
I've done the battery pull several times, and I've cleared the cache a lot. Problem still persists. Opera meanwhile can load any page.
I don't know of any other fixes, so, is there maybe a way I can reinstall the BlackBerry browser? I would really prefer to use it instead of Opera.
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May 4, 2010
Starting when I installed 5.0.0.545, and continuing on .593, and .593 pwncakes hybrid I have this minor problem I did not used to have. On my browser's go to page, the icons for the search options are cut off or missing. See the images below. This did not happen with my stock .293, .405, or any versions I used prior to .545
Is this "normal" or is something a little off with my 9700? I don't think I've wiped it since my .545 install, just upgraded.
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Aug 16, 2010
For some reason my browser keeps opening up without me actually opening it. Any ideas on what may be causing this?
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Jun 2, 2011
when I click on the browser icon, the browser won't open and take me to the internet. All my other apps work, Facebook, Twitter, TSN, etc.
When I pull the battery, re-install, and re-boot the icon will work and I will be able to access the internet exactly one time! The second time following a battery removal re-boot when I try to access the internet via pushing the icon, it doesn't work.
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Feb 8, 2012
i have tried to change the default browser on my 9700 but when i try there is no other options than hotspot browser and i cant edit it for internet browser or blackberry browser
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