BB Bold :: 9700 Internet Browser Doesn't Work After OS6 Update
May 20, 2011
After the update to OS6 my browser wont works...i get the blue bar in the bottom blocked saying "request in progress".The curious thing that BROWSER WORKS FINE ONLY IF I SELECT 2G CONNECTION... NO WAY WITH 3G.All other apps works perfectly after the upadate to OS6: facebook, windows live messenger, emails push, beweather, google maps, poynt and so on...
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May 11, 2012
i bought the bold 9700 today. As i succesfully connect to my wifi and type in an adress, i get this error "Unable to find the requested server"P.S: i have no data plan yet.
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Jun 8, 2011
I updated my Bold 9700 to OS 6.0 bundle 2475 . I'm using my phone connected to a wifi router that worked fine before update but now is unable to communicate.
The connection is ok (I can select my network in the list and the phone is connected) but the "Blackberry" icon doesn't appear on the main screen near the wifi icon and it's impossible to connect the phone to Internet or email.
Using 3G connection all work fine but I'm abroad and normally I use this wifi network on my apartment that works fine (I'm also using an iPhone that works great, it means that the network is ok).
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Oct 20, 2011
I have had no issues with my blackberry internet browser in the past. But now my pages don't load at all - even though my apps like FB, twitter and email work just fine.
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Jul 4, 2010
I have been using the bold 9700 for a few months now and love it. My brother decided to buy the same phone yesterday, in the new white color. He hasn't been able to download anything, such as app world. We also discovered that there is no internet browser besides web2go. When I tried to change his default browser to simply "internet browser", that was not an option; it was only web2go or hotspot browser. T-mobile is closed today b/c of holiday, so hopefully someone here can help me! Does anyone have any insight?
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May 3, 2010
The internet browser on my phone has not been working. Everytime I try to load a page, it doesn't finish loading. What could be the problem?
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Oct 12, 2011
Out of the blue today my browser just stopped working. My camera also doesnt work any longer. Tried trouble shooting the camera and was able to get it to work momentarily by putting my finger in front of the flash but that only allowed me to take black photos so i think the lense is shot. I can live without the camera.But i cannot live without the browser. i get the message unable to connect to the internet please try again laterI can still download apps fromblackberry app world, play music from my apps, use apps. get email, bb messenger works. texting etc. I can connect through wifi or the network.I have tried cleaning out the cache, doing diagnosis of the mobile network, battery pull. running out of ideas
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May 25, 2012
My phone has never had this problem. I can still receive email and text, but when I try and access the internet via World Phone, the "loading" never completes.
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Feb 20, 2010
I have a problem,BlackBerry Bold 9000
Carrier is AT&T
V4.60.304(platform 4.0.0.247)
I have no connection on blackberry app World or any of the blackberry apps or my e-mail, I can use MEdia net browser to connect to the internet it works fine, I can us Wi-Fi and everything work fine. Myspace or Facebook or any apps don't work unless i use my home Wi-Fi. I talk to AT&T and they said my internet was working fine.
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Feb 16, 2010
Whenever I try to browse the internet using my phone's browser, It always say " Your browser's cookie functionality is turned off. Turn it on". What should I do?
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Mar 5, 2012
I have a BlackBerry® Internet Service in my plan. Internet doesn't work even though blackberry messenger, maps and apps work well. T-mobile is my service provider.
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Mar 23, 2010
for some reason the alarm does not work (properly) it did not sound yesterday at all, I tried it in the evening, same thing. It shows the option to snooze & dismiss, but it does not sound... this morning, I had it set for 7.30, the alarm went off at 7.35 - any ideas what's wrong?
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Oct 7, 2012
I own a BlackBerry Bold 9700 that I purchased in the US a couple of years ago. When I downloaded sofware version 6 (in Mumbai), the camera stopped working altogether eventually (first videos and later on pictures). I always get a message " Could not start the camera. Close other applications and try opening the camera again."
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Dec 5, 2011
I just downloaded the suggested update version 6.0 to my Bold 9700. I didn't touch it while it was loading. It took about 20 min or so, via my lap top.Then is showed downloaded update complete.Well, now my BB screen looks like a bunch of little colored crystals and doesn't work at all.
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Aug 13, 2010
I have a problem with a new blackberry bold 9700 i have just bought. I live in bolivia and i purchased this phone, asked in the store if it is compatible with my network etc and we tested with my sim. It worked fine for calls and got a 3g signal.When i returned home I tried configuring the internet access andn could not get this to work. So today i took it to my provider and asked a tech to configure and he said that i must first buy a "plan blackberry" for it to work - ok i said ad went to change my plan to plan blackberry - but after i had this the tried to set it up and then tell me that the phone is locked to only use at & t blackberry service.
So my questions are ..
1. - is this true?
2. can i unlock this somehow?
seems unfair that i have paid full price for a phone that is tied to a network that doesn't exist in my country - it was imported legally - if i cannot change it.
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Jan 1, 2010
I have a New Bold 9700, Software version 5.0.0.405, Carrier AT&T. The "Return Key" Between the Red Telephone end key and the Track Pad, doesn't always work on the first push, sometimes it requires multiple pushes to get it to work.
Example, In the Home screen area, if you hit the home key it lists all your icons, if you hit the Return Key, it works most of the time, but many times it will require either another push or a push and hold to work. I went into the About, Applications, 3rd party apps listing I pushed the return key,, and it required multiple pushes to work-, ( It should return you to your starting point)
I have already done a Battery Pull while the device was on, I thought it got better but, no such luck, same thing again.
I also thought that maybe the button or pad is "Stiff" and just needs a break-in period? I don't know.
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Sep 29, 2011
My blackberry Bold 9700 keyboard light doesn't work again,if i reboot it will be on,but once it has booted,it goes off again automatically,nd i can't use my phone at night or in a dark place.
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Mar 16, 2010
I got my Blackberry Bold 9700 from AT&T about a month and a half ago, and recently I've been having problems opening texts. It'll say I have a new text and I'll go in my inbox to open it but when I click, it won't let me read it. It'll let me open the ones before it, but not the unread one. Even if I click the the menu button then "open" it still doesn't work.
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Jul 9, 2010
I received my upgrade on Monday - a shiney new Blackberry Bold 9700. After setting it all up and getting the phone how i liked it, I started to notice problems........
My Blackberry messenger either didn't work or sent & received messages hours after they were actually sent.The internet was painfully slow if it loaded at all.
If I tried to make calls it would rarely work either taking forever to connect or when it did try to connect, I would hear a triple beep repeatedly as though there was a problem.When people tried to call me, they would go straight to my voicemail even though I was not on a call and had full signal.
My network provider immediately agreed to replace the handset and get me a new one out the next day and today I received the new handset. I've come home, tried to make a few calls on the handset before setting it up and all I am getting is an SOS symbol where the signal symbol should be and I am not able to make calls or do anything else.
I tried to restore the backed up file from my last handset and although it restored my numbers & text messages as well as my background image & alarms, it has not restored my programmes that I had installed and it has not restored my email and facebook settings. Am I doing something wrong or do I have another faulty handset?
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May 26, 2010
I just recently bought a 16gb Micro SD memory card online, but it doesn't work. I put it into my phone and it says to format and I format and everything. After formatting is complete, I connect my phone to my computer so I can sync it with my itunes. The problem occurs as soon as it gets done syncing. After it's done syncing and I disconnect my from computer, the "format memory card" message comes up again. If I say no, none of the music comes to my phone. Then I go to option > memory and then it says memory card is not readable. It has to be formatted because it might be corrupted.If I select yes to format it, all the data that I just synced erases and I'm back to the beginning. This happens every single time I do it.
However, one thing I notice was when I stop the syncing halfway through, the memory card works. But if I let it sync all 600 songs (which is about 5-6 gb out of 16), the memory card fails.can anyone help me? Maybe someone had a problem like this and found a solution. Appreciate all the help I receive. BTW, I'm using the Bold 9700 for tmobile.
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Apr 13, 2012
Two major issues occur after an upgrade to OS6.
1. Ever since the upgrade from OS5 to OS6, I've been getting memory issues when simply browsing the internet. U get the message "The memory available on your device is low. Please close some tabs." just reading the news.
2. This is urgent. I just updated my OS6 and now my e-mail doesn't even work. Whenever I try to set it up under e-mail accounts "internet mail account", it just freezes or closes.
I've looked at the possible go to "mobile.blackberry.com" and go to communications but I don't see that option available. I also tried battery pulling many times to restart my e-mail service. This is coming close for me in drawing the line for BlackBerry phones.
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Feb 26, 2012
No offence but the official OS update doesn't work.
Mines been hanging for at least 30 minutes and if the only way to help is to get suggestions from non-blackberry employees while the support services hide away then the phone may as well go back and I'll, get an iPhone.
It shouldn't be up to the people on this forum to be left to do things themselves. Blackberry needs to get involved with all the problems and questions their updates are causing.
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May 15, 2011
2days ago my internet browser on my blackberry 8520 stopped working now i cant get on the internet on my phone at all.
Is this a problem with blackberry or my network service because every other app tht requires internet is working fine, i receive my emails fine and bbm is still working aswell as other im sevices
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Aug 20, 2010
My BB Bold 9700 has the wireless update icon (Black Circle with an arrow through it). Anyways, I click download and it looks for a wireless update for 2 seconds & then says there is no update. Plus, the icon won't go away.
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May 2, 2012
My iphone has full bars and 4G icon but my internet has no connection.
Info:
iPhone 4S, iOS 5.1
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Jun 24, 2012
I've already tried resetting the phone. Nothing seems to work. Occasionally the internet works fine, but most times, it doesn't work at all.
Info:
iPhone 4S
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May 2, 2011
When I try to access web sites from the Blackberry browser I get the "Unable to connect to the selected mobile data service. Please try again later" message. This happens whether connected through the T-Mobile network or Wi-fi.When I change the browser settings to the T-Mobile browser I am able to access web site just fine. However I would prefer to use the Blackberry browser because not all pages load correctly with the T-Mobile browser.
I have an active data plan and am connected to an enterprise server. My outlook and webmail e-mails work so I don't think it's a problem with my carrier. I've tried a battery pull, re-sending my service books, etc without luck.I think the problem may have started after connecting to my desktop for the first time in about a year, but I'm not completely certain. T-Mobile support and IT administrator have been no help.
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Jan 21, 2010
I am using HTC Hero with Vodafone in India.When I am on WIFI, everything works fine. However, when i am on GPRS. Only the web browser works.
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Jan 4, 2012
I have a Blackberry 9800 Torch and my internet doesn't work, it's unlocked and it used to work fine til I change my rate plan but I do have unlimited everything in this new rate plan. My emails account work and everything else works when I'm over wifi
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Nov 21, 2012
Internet sharing does not work. I've tried the spanish keyboard thing, it does nothing. I can tether using the same SIM on my iPhone 4. I've been tethering with it for 2 years. I have seen many other reports of this issue on the internet. How long until Nokia acknowledges it?
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Nov 16, 2012
my Lumia 920 has problems with internet sharing. It will work for a couple of minutes. And then it will not work. It won't work again till I reset the phone. After a reset. It will only work for a couple of minutes. I called att support and they told me I probably have a bad phone and to bring it back. Does anyone else have issues with internet sharing? I tried some stuff I found on the internet to fix this. Downloaded the Spanish language keyboards. To no avail.
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