BB Bold 9700 :: Configuring Internet Access Could Not Work
Aug 13, 2010
I have a problem with a new blackberry bold 9700 i have just bought. I live in bolivia and i purchased this phone, asked in the store if it is compatible with my network etc and we tested with my sim. It worked fine for calls and got a 3g signal.When i returned home I tried configuring the internet access andn could not get this to work. So today i took it to my provider and asked a tech to configure and he said that i must first buy a "plan blackberry" for it to work - ok i said ad went to change my plan to plan blackberry - but after i had this the tried to set it up and then tell me that the phone is locked to only use at & t blackberry service.
So my questions are ..
1. - is this true?
2. can i unlock this somehow?
seems unfair that i have paid full price for a phone that is tied to a network that doesn't exist in my country - it was imported legally - if i cannot change it.
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Aug 3, 2010
A bit of a newbie here..Is it possible to use a Bluetooth connection to my laptop in order to utilize the hardwired access internet to my laptop. I am NOT looking to use BB as a modem for my laptop.
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Jul 3, 2010
On my old phone I could access the net on my PAYG sim card but now cant with new Bold 9700.Any ideas
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Jan 4, 2010
i have a bold 9700 on pay as you go but i have internet access as i have a sim card which allows you internet access and unlimited texts for 30 days if you top up £10 similar to a solo rolling contract does this mean i cant use bbm?
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May 3, 2012
I had problems with my blackberry bold 9700 so I sent it way to get fixed & 02 said it could not be repaired and sent me a new one. However my new blackberry wont send texts, allow me to make calls or use the internet.
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May 19, 2010
I just got my new Bold9700 and am trying to set it up and failing completely. Part of this may be because I am in Costa Rica. The primary problem is that it is connecting to a WiFi network, but not to a BlackBerry Internet Service. I have a data plan, I am linked to a network here (called I.C.E), and I am connected to a WiFi network, but it will not open due to the lack of Internet Service connection.
My phone is apparently locked, but I am using a USA SIM card, not a Costa Rican one. Do I need to unlock my phone in order to connect to the Internet Server here? As a result of this connection, I also cannot access email or set up BBM.
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Feb 23, 2010
I have a Bold 9700.I am unable to access my work Outlook Account.I have followed the BlackBerry Internet Service site guidance and manually entered the information related to the outlook account and still I can not get access.Am I missing some kind of software that will allow be to access outlook accounts?
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May 11, 2012
i bought the bold 9700 today. As i succesfully connect to my wifi and type in an adress, i get this error "Unable to find the requested server"P.S: i have no data plan yet.
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May 20, 2011
After the update to OS6 my browser wont works...i get the blue bar in the bottom blocked saying "request in progress".The curious thing that BROWSER WORKS FINE ONLY IF I SELECT 2G CONNECTION... NO WAY WITH 3G.All other apps works perfectly after the upadate to OS6: facebook, windows live messenger, emails push, beweather, google maps, poynt and so on...
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Feb 21, 2010
I keep getting an error stating; "Unable to add account. Please check your information and try again."Now, I'm not sure what my Mailbox name is.I was told to log in on my computer's browser to my work email via Outlook Web Access and put the cursor over the inbox to read the name on the bottom of the screen.This is all it reads: "https://webmail.(companyname).com/owa/#. What do I use for the mailbox name?
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Apr 15, 2010
Attempted various browser settings options and still unable to access secure(https) websites... the message ""... Returned an error when attempting to fulfill your request... I have also attempted access through opera mini, here I manage to get to the https site however the login process fails. Appreciate your guidance in resolving this.. N.B. I had no such problems with my old Nokia E71 ... I was hoping my new BB 9700 is an upgrade...
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Mar 2, 2010
work just implemented a new censoring program that blocks sites like Internet and facebook. now i can't access those sites through the bb browser. is there any way to bypass going through work's censors and just get content directly from the web?
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Dec 25, 2011
How to configure my blackberry bold 2 with my mac to use the smart phone as a modem, so that I could use internet in my computer?
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Dec 6, 2011
I recently deactivated my Blackberry Bold 9000 (v4.6.0.304 operating system) from AT&T since I ported my cell phone number to US Cellular who had better coverage in my region. I'd like to continue using my Blackberry Bold 9000 as a free wi-fi only internet access device and install the Google Voice app so my kids could text message and make phone calls via the Google Voice app and phone's wi-fi connection. While my BB Bold is able to connect to our home wi-fi network like in the past it doesn't successfully connect to the internet and gives me the following message: "Unable to connect to the internet, please try again later."
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May 8, 2012
It seems I can't get into app world via only wifi. I tried turned off the mobile network, because I don't have a data plan. I can browse any website when I just use wifi, but I can't get into app world.
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Dec 5, 2011
I switched my blackberry pearl for a bold 9700 I am with fido pay as you go I have the data plan and I can't access the internet. With my bold 9700 I called fido and they told me I had to call blackberry.
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Jan 12, 2012
I am having trouble setting up my e-mails address on my BB. My email address is already on I'm just having problems to set it up. How can I get into my settings to put my service provider on.
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Oct 23, 2011
i have a wifi in my home and the mobie connected with it but i can;t access the internet, when i open the brawsing these message appear unable to connect to the internet please try again later.
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Mar 22, 2012
i bought this phone from America and on sprint network and brought it down to the UK to use, it was unlocked and can work on new sim but cannot connect to internet from the network except through wifi so if i am on the road it can`t connect to internet except if i am within wifi area so what can i do?
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Oct 10, 2011
Is anyone still having problems with internet and facebook access? Has the problem from the last three days been resolved or is it still ongoing?
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Oct 10, 2012
i was subscribed to BIS on my phone and after a few days the i couldn't access internet. I noticed the blackberry icon next to the 3G sign is no longer there which means i'm not accessing the service. I called the service provider and they told to do a battery pull which i've done several times. They told me my phone isnt activated on their network but it was initially. I've also tried registering from the host routing table in the options several times but there are still no entries. i was then told to wipe the device which i did, but i still didn't get the service.
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Nov 3, 2011
I am using Bold 2 (9700)but cannot access the bb internet service and the BBM.when I inserted the sim to a different BB Phone it works alright.
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Feb 23, 2012
i cannot access the internet on my phone or use the bbm !! its stressing me out now .. i have rang vodafone several times and i mean several and they dont do nothing say its all set up my data ect... ive took the batt and sim out put bk in and it still doesnt work ! its gettin really annoyin now ... i have all the data as im on a pay monthly contract and get it all !
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May 23, 2010
I just switched to sprint yesterday and picked up the 9650. Today I tried to access the sprint blackberry internet service site to change my signature. When I go to register it tells me I cant access the Blackberry internet service from my pc and I should access it from my phone. I cant find any where on m phone to add a signature, any help? This is a personal blackberry account.
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Jul 14, 2012
I recieved a Blackberry message stating I needed to enter my email password on the account which I have been using. I have followed the instruction by entering setup and clicking Email Accounts. On that screen it allows to me two options Internet Mail Account & Enterprise Account. However when I try and click the Internet Mail account nothing happens, it does not let me use this option. I have tried the Enterprise Account and it says "Status: initialzing service" but nothing is happening. (been like this for 30mins)
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May 16, 2012
I securely wiped my phone and now I cant access internet/appworld through wifi. my phone is unlocked and I m using Cyta mobile Vodafone.
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Nov 26, 2012
I am using Bold 9900 (it used to be used by other so the mobile has previous settings. I just replaced the SIM card of the used mobile. I found it cannot access to internet with the message "There is insufficient network coverage to process your request. try again later."
When I used previous model of BB, I could access the internet with my mobile. I tried to reboot Bold 9900 but it does not work.
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Apr 2, 2011
I have a Blackberry 9780 Bold mobile from which I could get access to the internet but after lending it to my son, regretably I can no loger access the internet and I need a bit of assistance, perhaps by a download direct to my phone?
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Oct 18, 2011
Why can't I access internet using wi-fi on my Blackberry Bold 9780
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Jun 5, 2012
I randomly lose internet access with but still have full use of certain app's like bbm and whatsapp & full signal (3G). For example if I restart my phone before I go to sleep, wake up the next morning, about an hour or so in to my day I will open the facebook or twitter app and my feed's wont refresh although I have perfectly fine network and my whatsapp & bbm work fine, the same problem is with the browser, I try search something and have no luck either.
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Jul 13, 2011
I recently bought BB 9780 without data plan. I am not able to access internet through browser even after successful wi-fi connection.
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