I have a Blackberry 9780 Bold mobile from which I could get access to the internet but after lending it to my son, regretably I can no loger access the internet and I need a bit of assistance, perhaps by a download direct to my phone?
I can no longer access the internet from the BlackBerry Browser nor can I send or recieve emails. Facebook opens and is up-to-date. Can't remember my password to log in and check teh email settings and can't recieve a new one when it is requested.
I have the BB Curve 8520 and until recently I wasn't using my BBM and I never had any issues with the phone.However ever since I started using BBM a few weeks ago, I haven't been able to load a single page on my internet browser.Is anyone facing the same issue? If so how did you fix it?
My iPhone 4s is no longer accessing the internet, despite the fact that it is successfully connecting to my home wifi network. It was working up until late last week and seeing the new patch/update (which I downloaded and applied) thought it would fix it, unfortunately it didn't.
I have done a quick search through the regualr channels and googled to problem, and I didn't change anything to do with my network before it stopped working and obviously my computer and interent are still operational.
My Blackberry Curve will no longer let me access the internet or facebook app, it won't let me follow links on my emails and BBM has become very slow, when I try to access the internet or internet based things like facebook or app world it says I need to verify settings.
I was browsing a web site through google when the page went blank and the error message came up. "error message - uncaught exception: shared webkit instance unavailable:null." I can no longer access internet browsing on my blackberry as the message just comes up. Interestingly I can still access my facebook and ebay apps just not use google or internet browser.
After updating my BB Bold 9780 the option under the Device options called "Software update" is no longer there.I bought it today and there was an uodate for the software and I've done it.Also I have to specify that I don't have a special carrier subscrision for Blackberry. I'm using it with a normal subscrision.
All was fine with my BB before I switched to an iPhone 2 weeks ago, then back to my same BB Bold 9780 unlocked. All was find before the regretfull move. For some reason now, I cannot access, send, or receive e-mails even though I've added my e-mails on my BB account via laptop.ve contacted my carrrier AT&T for 3 hours on the phone trying to figure out the problem. I registered the device, they send "service books" if that's what they're called, NO SOLUTION.1)Setup2)Email Accounts3)Internet Mail Account (Set up or manage an existing email account, or create a new Blackberry email account)4) "Checking for update...Connecting to email server...Your Blackberry Internet Service account is suspended or deactivated.Contact your wireless carrier" OVER AND OVER no matter who I speak to or what they do. I even wiped the phone.One representative suggested I download service books from a 3rd party or something over the internet
I connected my Bold9780 to my PC and I was told there was a device upgrade and that it would take some time. I set it off and my computer crashed (power cut). At first all seemed ok, the upgrade seems to have been successfully installed. However I cannot send or receive emails now. I have tried to reconcile and nothing at all happens. If I try to access my email via settings I just get a message saying "Your device has a problem connecting to the internet" and I'm offered RETRY or CANCEL I've retried loads of times without success. The phone and texting work fine but I cannot access any apps either as it just says "server can not be found"
I backed up my handset yesterday on BB desktop software. Handed in my BB to get my replacement. I now cannot access the backed up contacts of my initial BB. I thought I would be able to synch them over, but my new phone part is being processed as a new device. How do I sync over the contacts? I cant even find them?!
I have just received a new bold 9780 and it is only set up for enterprise email and despite repeated calls tom my handset provider we cant seem to get it to allow me to set up my normanl internet email accounts?
from yesterday i have a blackbberry 9780 with orange bb data plan. i disable the data services from my provider and i try to connect to internet via wi-fi and doesnt work, it say's "data services are disabled. go to mobile network to enable." i tryed on 2 different wi-fi routers. when i browse internet with 2g/3g newtork it works fine.
I was able to use Internet Mail accounts, before installing BES (by accident) on my BlackBerry Bold 9780 v6.0.After performing a factory reset and wiping my BB, (to get rid of BES), email is not working anymore.When going to Setup --> Email account --> Internet Mail account --> I can not Activate the email accounts (activate button is greyed out), nor can I remove them.
It only has enterprise server as an option.how on earth can I set up internet email on this phone?!YES I have set up the blackberry service already, and its been over the 2 hours they said I have to wait.5 phone calls later, T Mobile has not been able to help me whatsoever.
My BB Bold 9780 recently went under to software wipe outs and then had the software uploaded due to JVM Error issues and a blackberry 102 error. Since then i have not been able to get the email wizard set up to accept my password so that i can activate my personal email account. i have a data plan so that is not an issue, but everytime i try to log on i get this message "Sorry, unable to conigtue your session. Please log in again." i have tried this numerous time, have sent the registration again then rebooted to no avail
I'm blackberry 9780 user version 9780/6.0.0.285 and indosat im3 (indonesia) provider with full data plan. Since last night I cannot browse with browser and always get "unable to connect to the internet..." Message. I has restart and pull the batteries but still not work. I still can use bbm, facebook and browsing with opera browser
I have a new BB Bold 9780 purchased a month back. I have BIS unlimited plan and should be able to setup 10 email accounts I believe.
The problem I have is with the 'Internet Mail Account' option within the Email Accounts in setup. When I click this option, nothing happens. The option doesn't respond to my click.
I know that I have workaround to setup email account through some links in internet and I have already setup my gmail account through the link. However, I would like to have the facility to add a new account through my mobile itself.
I suspect that the problem is due to an incorrect / failed update of 'Email Setup Application'. The version I have is 6.10.0804.1543
Is there any way to get this program updated ? or to get the 'Internet Mail Account' option working in my BB ? I am unable to delete the program through Application Management as the option of Delete is not present.
What is needed to have the Internet radio stations, provides the voice/music on the BB 9780 Bold loadspeaker? Is there a need a certain software package?
I have got a new one Bold 9780, the first time BlackBerry for me, when setting up the email I am not able to find the option "Internet mail account" but I have only the option "Enterprise account" possible?
I recently deactivated my Blackberry Bold 9000 (v4.6.0.304 operating system) from AT&T since I ported my cell phone number to US Cellular who had better coverage in my region. I'd like to continue using my Blackberry Bold 9000 as a free wi-fi only internet access device and install the Google Voice app so my kids could text message and make phone calls via the Google Voice app and phone's wi-fi connection. While my BB Bold is able to connect to our home wi-fi network like in the past it doesn't successfully connect to the internet and gives me the following message: "Unable to connect to the internet, please try again later."
It seems I can't get into app world via only wifi. I tried turned off the mobile network, because I don't have a data plan. I can browse any website when I just use wifi, but I can't get into app world.
I switched my blackberry pearl for a bold 9700 I am with fido pay as you go I have the data plan and I can't access the internet. With my bold 9700 I called fido and they told me I had to call blackberry.
i have a wifi in my home and the mobie connected with it but i can;t access the internet, when i open the brawsing these message appear unable to connect to the internet please try again later.
i bought this phone from America and on sprint network and brought it down to the UK to use, it was unlocked and can work on new sim but cannot connect to internet from the network except through wifi so if i am on the road it can`t connect to internet except if i am within wifi area so what can i do?
i was subscribed to BIS on my phone and after a few days the i couldn't access internet. I noticed the blackberry icon next to the 3G sign is no longer there which means i'm not accessing the service. I called the service provider and they told to do a battery pull which i've done several times. They told me my phone isnt activated on their network but it was initially. I've also tried registering from the host routing table in the options several times but there are still no entries. i was then told to wipe the device which i did, but i still didn't get the service.