BB Bold :: 9780 Sync - Cannot Access Backed Up Contacts
Aug 14, 2012
I backed up my handset yesterday on BB desktop software. Handed in my BB to get my replacement. I now cannot access the backed up contacts of my initial BB. I thought I would be able to synch them over, but my new phone part is being processed as a new device. How do I sync over the contacts? I cant even find them?!
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May 10, 2010
Microsoft outlook contacts do not sync with the device 9780 when i use the organizer in the BB desktop manager.In the organiser the task, calendar and memos sync have ticked check box but for Contact it is not highled and ne check box?
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Mar 17, 2011
How do I access SMSs that were backed up through BlackBerry Desktop Software?
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Feb 8, 2012
I backed up my blackberry bold contacts to my mac. They are saved in my documents folder although when I try to open the file I receive an error message saying I don't have an app to open file. When I try to find an application to open the doc file such as Word I get another message saying the file is corrupt and can not be opened. What can I do to make sure the contacts from the phone are actually in my mac?
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Feb 28, 2012
I've downloaded desktop software, have backed up address files, but cant find my contacts anywhere on my pc!! am changing my blackberry tomorrow and don't want to lose all my contacts.
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Apr 2, 2011
I have a Blackberry 9780 Bold mobile from which I could get access to the internet but after lending it to my son, regretably I can no loger access the internet and I need a bit of assistance, perhaps by a download direct to my phone?
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Nov 17, 2011
All was fine with my BB before I switched to an iPhone 2 weeks ago, then back to my same BB Bold 9780 unlocked. All was find before the regretfull move. For some reason now, I cannot access, send, or receive e-mails even though I've added my e-mails on my BB account via laptop.ve contacted my carrrier AT&T for 3 hours on the phone trying to figure out the problem. I registered the device, they send "service books" if that's what they're called, NO SOLUTION.1)Setup2)Email Accounts3)Internet Mail Account (Set up or manage an existing email account, or create a new Blackberry email account)4) "Checking for update...Connecting to email server...Your Blackberry Internet Service account is suspended or deactivated.Contact your wireless carrier" OVER AND OVER no matter who I speak to or what they do. I even wiped the phone.One representative suggested I download service books from a 3rd party or something over the internet
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Jan 2, 2012
I connected my Bold9780 to my PC and I was told there was a device upgrade and that it would take some time. I set it off and my computer crashed (power cut). At first all seemed ok, the upgrade seems to have been successfully installed. However I cannot send or receive emails now. I have tried to reconcile and nothing at all happens. If I try to access my email via settings I just get a message saying "Your device has a problem connecting to the internet" and I'm offered RETRY or CANCEL I've retried loads of times without success. The phone and texting work fine but I cannot access any apps either as it just says "server can not be found"
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Oct 18, 2011
Why can't I access internet using wi-fi on my Blackberry Bold 9780
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Jul 13, 2011
I recently bought BB 9780 without data plan. I am not able to access internet through browser even after successful wi-fi connection.
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Jun 30, 2011
My BB Bold 9780 cannot sync with my laptop. Everytime I press configure setting to set the item i want to sync, it give an error message "error encountered. error code - 0x80043ade. check documentation"..So I can configure address book to sync and therefore until now I can't sync my address book.
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Mar 9, 2011
Since the time i have downloaded OS7 desktop software i am unable to sync contacts on pc with phone.Whenever i start desktop BB software (previously it use to automatically start sync) it does not sync and gives error 140.It gives message contact support and send log file.Whom to send this file and from where to get this file.
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Aug 2, 2011
I am trying to sync my calendar and contacts with Microsoft Outlook. I go through the sync process and when I say okay it get the message "Microsoft Outlook is not installed on this system". Why is it not recognizing my Outlook program?
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Apr 8, 2012
I have just recieved a replacement and successfully completed all necessary transfers except for one thing. I cannot synchronise Outlook calendar or tasks properly. I am asked to go to the device, go to options, and turn off wireless snc. Problem is, there the options menu does not have a box for wireless sync.
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Oct 20, 2011
I am unable to get synching going in either direction between my new Bold 9780 and my work MS exchange account on Outlook. I have set up the BB to handle work emails and these work and synch fine between the BB and my outlook on my laptop.But calendar synching is not working at all.... BB help tells me to go to the organizer app (eg calendar) press menu key > options > select the Wireless Synchronization check box.However, this check box just doesnt exist.
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Aug 9, 2011
How can I delete all contacts from the phone memory on my Bold 9780? I've only seen options to delete single entries but not all in the list.
I noted that under contacts, there are email, phone, facebook entries. How can I configure the contacts to only display phone contacts?
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Sep 20, 2011
Previously I was having BB Bold 9800 and i had backup the contacts in my laptop and when i got a new 9780, i am trying to resore the back up, everything got restored without the contacts.
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Nov 27, 2011
My Blackberry 9780 will not save any new contacts at all.
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Jun 16, 2010
Back again with more probelms, i seem to have taken a step back by installing Ovi maps and now get the error 2148532241 reported when trying to sync.Using vista home edition and the latest version of PC suite.I had problems with Ovi suite so only installed it for the maps then uninstalled to revert back to the PC suite which previously was working sort of ok.I can still access contacts and meesages no problem but no sync - any ideas?as much as i love the phone E72 it's going back if this is an indication of things to come.
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Nov 3, 2011
My personal phone was stolen, however I managed to backup my phone via Blackberry Protect. I now have a Curve from work, and therefore the device does not support Blackberry Protect, so I cannot download the app to restore all my contacts etc.
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Mar 20, 2012
I have a blackberry 9780 and need to transfer the contacts on to my laptop. I have the lead, with which i have transferred the music and pictures, but the contacts do not work this way.
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Aug 28, 2011
I'm trying to migrate my contacts from my old BB (9700) to my new one (9780) but I couldn't find how.
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Aug 30, 2011
my contacts from a previous phone are saved in my computer in excel format. how may i import into the desktop manager so as to synchronise with my bb?
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Apr 24, 2012
How do I fix the error issue?Device info: Balckabery Bold 9900 Your carrier: T-Mobile Model info and OS version: The phone did not allow me to even get inside the phone before reset.When writing your question:How do I get ride of the error 603 so that I can use the phone. Currently it keep on telling me to rest.
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Dec 12, 2014
I want to see my photo library backup.I have delete the original photos from my phone, how do I access the backup?
Info:
iPhone 5c, iOS 8.1
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Oct 4, 2011
I have a BB Bold 9780. I have been trying for sometime to find a solution to customize the 'Phone Numbers' field of 'Contacts'. The 'Phone Numbers' field has following sub fields- Mobile, Mobile 2, work, Work 2, Home, Home 2, Other, Work Fax, Home Fax and Pager. Is there someway I can customize them to my requirement? Is there an app or a software upgrade to customize these frozen fields to whatever I want?
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Aug 9, 2011
The contacts in my Bold 9780 are not syncing with the address book in my Macbook Pro. Eg new contacts that I've created in Bold do not appear in the address book. I did not have this problem previously until last week.
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Jul 29, 2011
Have a new Bold 9780. I placed the SIM card from my old phone (which contained lots of contacts) into it, however the contacts do not show up in the contact list on my blackberry, so I cannoy access them to send text messages or make telephone calls.I've received a call from one of the numbers, and the name that it was saved under on my SIM showed up, so something appears to be there somewhere, but how do I access them as 'proper' contacts?
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Jun 17, 2012
I use an app to record medical data. Is that data backed up when I sync to ITunes.
Info:
iPhone 3GS, iOS 5.1.1
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Jun 17, 2014
I have backed up one of my frnds iphone on my computer and now I connected my iphone and I want to sync that data to my iphone.I could find the backup data in %appdata%, but they are in file format, I need to know how I can sync tat to my iphone.
Info:
iPhone 5, iOS 7.1.1
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Jul 4, 2010
Trying to Sync via PC patch cable the BB Address Book (Contacts) with MS Outlook Contacts.Set-up failing apparently because wireless data sync with the Bold is turned ON. Can't locate referenced setting on the device to turn OFF.
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