BB Curve :: Can't Access Info Backed Up Via It
Nov 3, 2011
My personal phone was stolen, however I managed to backup my phone via Blackberry Protect. I now have a Curve from work, and therefore the device does not support Blackberry Protect, so I cannot download the app to restore all my contacts etc.
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May 23, 2012
I backed up my iphone this evening just before it crashed. I just purchased a new iphone 4 and I cannot locate where to go in itune to download all my contact, photos, app, music into my new phone.
Info:
iPhone 4S, Windows XP, itunes
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Aug 9, 2010
I just upgraded the software to version 4.5 and in doing so lost all my photos and addresses. I see that a backup file was created (named LoaderBackup-(2010-08-08).ipd) that now resides on my computer. Is there a way for me to access this file to restore photos and addresses, etc? I'm willing to go back to the previous software version to do this.
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May 6, 2011
My bb-9330 has "a+chat for face book" installed and it's stuck on the screen where the app is asking for access to the gps info, but won't let me answer.
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Dec 12, 2014
I want to see my photo library backup.I have delete the original photos from my phone, how do I access the backup?
Info:
iPhone 5c, iOS 8.1
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Mar 17, 2011
How do I access SMSs that were backed up through BlackBerry Desktop Software?
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Aug 14, 2012
I backed up my handset yesterday on BB desktop software. Handed in my BB to get my replacement. I now cannot access the backed up contacts of my initial BB. I thought I would be able to synch them over, but my new phone part is being processed as a new device. How do I sync over the contacts? I cant even find them?!
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Dec 28, 2010
I have the desire hd and have put astro file manager onto the phone from my mac.After ejecting the phone it says at the top left sd card updating but when i search for the astro file or a game also loaded from mac i cannot find it. How do i access/open the sd card info
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Jun 29, 2012
I recieved a call about two weeks ago. It was an incoming call, I answered, the call lasted about 10 minutes, and I wrote down the number to call them back. I must have written the number down incorrectly because it does not reach him. In the Phone app, under Recents, it shows a list of recent calls. However, I receive a lot of calls so that call is already no longer listed, it only lists back about a week. Is there some way that I can still access the number that called me two weeks ago? Would the number be saved anywhere that I can access? I have no other means of contacting him.
Info:
iPhone 4, iOS 5.1
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Sep 21, 2012
I have a curve 9320 with bbm 6.2 I just need to know how to permanently delete chat history from a contact. Is it also possible to check that deleted chat cannot be recovered and are not being backed up somewhere.
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Sep 28, 2011
I cannot for the life of me find my backed up contacts on my iMac. How do I go about finding them in Finder?
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Jul 13, 2011
My Blackberry is not working. How can I open my backed-up contact list and calendar on my PC?
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Sep 12, 2011
I currently have a blackberry curve 8520, which has a broken screen, the 'white screen of death' as its been know, and I have managed to navigate around the phone without a screen to back up my files to my blackberry desktop software.however, I have been upgraded to a blackberry bold 9780 witch runs a newer version of blackberrys OS system, I'm not sure which one. Is it possible to transfer my settings from the backed up files from my curve 8520 to my new bold 9780, and would this have any effect on the newer system?
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Sep 12, 2011
I've backed up my device and I was planning on copying the old files on to my new model blackberry, but I wont have my new device for a few weeks, and my current model is broke, so I'm stuck with an old Sony Ericson, but I need to view my files to get my contacts and passwords etc, so is it possible to view my files on my computer without attaching my old phone which is broken?
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Jun 14, 2012
I had a bb 8900 and it crash but I usually used backed it up online every week?
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Jul 15, 2012
how to get my contacts that are backed up on my pc to a nokia lumia as i smashed my bb today and need my numbers for work.
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Apr 18, 2010
I downloaded Blackberry Desktop Manager like the BB site said to do and backed up my address book and everything else on my phone. I was going to update my BB Curve 8330 software. I read the directions and followed them and after I backed up and it said the back up was successful I tried to update the software and it said that failed so I restored everything back onto my phone and guess what? Address book is gone! So far that's the only thing I can find that didn't restore but I'm still looking. Is there anything that I can do that I am not techno-savvy enough to have realized or are they just gone? If they're just gone then fine whatever I'm not going to freak out.
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Aug 17, 2011
Is there an easy way to transfer all my files and contacts across from my Blackberry Curve 8320 to my new Blackberry Curve 9300.
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Nov 9, 2012
My Blackberry was starting to reboot on its own, was up on contract, so I replaced it. Now I realize I should have copied my sms text messages etc to my computer while still online with Sprint - any way to use the computer cable and copy the text messages, pictures, etc to my PC even though the phone is no longer connected to any carrier?
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Nov 15, 2011
My wife downloaded her contacts & pictures using BlackBerry Desktop Manager on her computer. We are now sharing this computer & I would like to download & back up my info as well. Can I do this using the the same Black Berry Desktop manager?
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Jul 9, 2012
My wife downloaded her contacts & pictures using BlackBerry Desktop Manager on her computer. We are now sharing this computer & I would like to download & back up my info as well. Can I do this using the the same Black Berry Desktop manager?
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Jan 26, 2012
I back up my BB regularly but seem to have lost the diary info for the last year.I want to look at the info but don't want to restore a backup to my phone because I will lose current information.Is there a way to view backup data on my PC?
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Mar 14, 2011
I have gone to Options, Owner Information and typed it in.I then pressed the menu button and save.But when I lock my screen (by pressing star) the owner info doesn't show on screen?
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May 13, 2011
I have extensive information for my contacts: names, addresses, emails, phone numbers.How do I save this information to the sim card? Can I save all contacts together, or must this be done one by one
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May 25, 2011
I want to begin using a different smartphone so I used the backup feature on BB Desktop to save my info. How do i get that data to key into my new phone? Windows says its cannot open the (.ipd) file and the only program i see on the web costs $29.95. Is there an easier / free way to get this data?
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Jun 22, 2011
Is there away for me to disable the callers name etc from being displayed when someone calls me?
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Jun 13, 2011
I enabled a password on my blackberry, using the name 'elliott' all lower case as the password. Now it says my password I'm entering is wrong. The next time I enter it, it says it will wipe all the information if I enter it incorrectly.
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May 14, 2011
My blackberry was wiped of all its info because of entering the wrong passcode.Everything inculding photos, contacts and messages are erased. Is there any way to get it back?
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Apr 21, 2010
I have the BlackBlerry 8350i on the Nextel Network, Version: 4.6.1.204
The issue isn't with MY INFO being sent out, I found the options to stop that. What is driving me CRAZY is, only on certain phones, and even if the person is all ready saved in my contacts, I STILL KEEP RECEIVING AUTO SEND MY INFO MESSAGES, EVEN FROM STORED CONTACTS, AND IT IS VERY ANNOYING!
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Apr 13, 2010
BB Newbie here, just got the Curve 8530 yesterday.My question (sorry if its already been answered in a previous thread, I can't find one):
How do I make it save user names and passwords for logging in to secure web sites? We upgraded to the BB so that we could accept new orders on the fly, but the log in page for our client does not save the user name and password, and we have to type it in each time; it can mean the difference between getting the order or losing it to another vender.
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May 14, 2010
I'm new to the BB and purchased an 8330 on ebay. Everythings seems to be fine, except, not all of the pervious owner info was deleted before I got it.. I was able to go into the user info by deleting and adding my own and that worked fine. I was able to activate the phone ok.However, when I set up the email account info for my web mail account, it created an additional account and didn't replace the old owners Gmail account.
I receive my emial fine but when I reply from the phone it goes our through the Gmail and not my webmail account. Both Icons are on the screen and I have set "Hide" and "Show All". If I uncheck "Show All" the Icon disappears. If I recheck the "Show All" it is back so it must still be active in background. (I do this uncheck by opening the Browser Icon.) The old name is still there on that Gmail account.
How do I get rid of this old user info, so it won't haunt me anymore?
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