BB Bold :: 9700 OS 6: Browser Icon Won't Open
Jun 2, 2011
when I click on the browser icon, the browser won't open and take me to the internet. All my other apps work, Facebook, Twitter, TSN, etc.
When I pull the battery, re-install, and re-boot the icon will work and I will be able to access the internet exactly one time! The second time following a battery removal re-boot when I try to access the internet via pushing the icon, it doesn't work.
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Apr 27, 2010
my wife just set up her email by calling Tmobile 611 she does the 2 minute battery pull and starts back up and now she gets a java error and can not open her internet browser. I am at work and since we only have bb for phones she can not call back 611 to help her with her phone. Anyone have any suggestions?
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Jan 19, 2010
When I put another sim my WAP browser icon disappeared. I have activated internet on it but how could I use it?
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Jul 8, 2011
I tried to click the browser icon but it didn't open. Although I switched off the phone and reopened it but still not work !!
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Dec 20, 2010
What does ACCESS DENIED mean when I try to open the browser or facebook icon
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Jan 29, 2010
My current BB works perfectly fine, just that for some reason I cannot open the internet browser. It is 100% connected to the wifi. ( I do not have data plan) But Browser would not open. and leaves a message "your device does not currently have any Browser Configuration Serive Book entries". I've tried going to rogers and fido and all, but they all suggests me to go call them instead. Therefore, I did but I ended up calling different departments, but neither of them could get me to the right department. and I'm sick of being pushed around.
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Aug 19, 2012
My Blackberry Bold 9900 connects to internet both through wi-fi and 3G/edge (w/ caps) and receives emails, but can't open web browser, facebook, twitter, bbm, app world,.. for the last couple of days (I think after I upgraded couple of applications).
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Feb 24, 2010
I don't know if this is the right forum for this, but I woke this morning to see my Yahoo email icon back on my home screen. Has anyone else gotten it back? And lastly, how do I change it back to a stock BB icon?
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Jun 13, 2010
Never noticed this one before; a tiny notification icon in the application banner.Anyone know what app this is? Can't seem to find it.
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Jan 6, 2010
I just got the bold 9700 ver. 2 from ATT and don't have the phone icon. It is not hidden, I looked, and not in any other folder. All I have is a phone icon that is for Visual Voice Mail, which I am not signed up for and don't want to be. When I click the VVM icon it says do you want to sign up and I hit No and it just kicks me back to the main screen. How can I get rid of the Visual VM icon and get the Call log icon?
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Jul 8, 2012
i cant use my internet with my bb bold 9700, i already contact my service provider... they did trouble shooting still i cant use my browswer EITHER wi-fi or network services. how could this be? and 1 more my browser icon is not on home screen even i already "wipe" or reset to factory setting... do i have to download the app again so i can use the internet on my phone?
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Jul 25, 2010
When I get a new SMS, it is the same as a new e-mail icon. However, this is not supposed to be so... SMS's are supposed to be a slanted envelop. I never had this problem with my old curve 8320. I've also had this icon issue since I got my phone several months ago. The icons remain the same no matter which OS version I use. I am on T-mobile.
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Jan 18, 2010
When I am on the home screen and hold down the menu key, I see the browser is running. I close it everytime and even went to applications and closed it there. Is the browser always supposed to run?
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May 30, 2010
my blackberry has worked fine in the couple of months i have had it, however a few weeks ago the browser and bbm completely stopped working. i took the battery and sim out and then when i put them back in it worked fine again.a few days ago the same thing happened, i tried taking the sim out again and it didnt work, have done it a few times. i rang o2 and they suggested putting it on to manual network and try connecting again, have also done this a few times and it still hasnt worked. i have the right plan and pay to get unlimited browsing, it usually is fine but stopped working randomly.
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Aug 14, 2012
I keep trying to access the browser and nothing happens..
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Mar 23, 2012
My browser stopped working about a week ago - can still email, bbm, facebook, twitter, weather network etc. Just can't look at any pages in browser. It says 'Requesting' along bottom and watch bar slowly move across, then it eventually says:'Unable to connect to the selected Mobile Data Service, please try again later. If the problem persists please contact your administrator'I've gone into a Bell store and after taking the battery out and back in(which I told him I'd already tried to no avail), he suggested its because my system is on v.5 and that I should go home plug it in and update it. Went home, plugged it in and 'no updates available'.Have now resorted to support forum solutions as its a business phone and can't let it get sent away even though I pay extra every month for the service plan. Have tried the Service Books recommendation and no change.
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Nov 18, 2011
I am using BB Bold 9700 & since from few days whenever i am tring to open any site on internet the browser doent allow to open any site & only jumping to blackberry web site.
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Oct 3, 2011
i purchased a Blackberry bold 9700 (unlocked) and I'm currently using an H2O sim card. My bb seems to be getting signal from H2O and I can call, sms, etc. However, There seems to be a browser problem (yes, I'm on a data plan). I firstly, I went to the browser configuration option and tried changing my browser to H2O. However, it only shows Medianet and Hotspot. When I try switching it to hotspot and reopen browser config again, it still shows medainet even after I saved it. I also went to Settings>Advanced Options>Host Routing Table which shows *No Entries*?
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Apr 2, 2010
Using the standard browser on my Bold 9700, when I try and do a Google search, or when I look at most pages, the page doesn't load at all. When I refresh it a few times or change between column and regular view some of the page shows up sometimes, but not all of it. I've had my BlackBerry since about a month ago and the problem just started last night.
I've done the battery pull several times, and I've cleared the cache a lot. Problem still persists. Opera meanwhile can load any page.
I don't know of any other fixes, so, is there maybe a way I can reinstall the BlackBerry browser? I would really prefer to use it instead of Opera.
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May 4, 2010
Starting when I installed 5.0.0.545, and continuing on .593, and .593 pwncakes hybrid I have this minor problem I did not used to have. On my browser's go to page, the icons for the search options are cut off or missing. See the images below. This did not happen with my stock .293, .405, or any versions I used prior to .545
Is this "normal" or is something a little off with my 9700? I don't think I've wiped it since my .545 install, just upgraded.
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Aug 16, 2010
For some reason my browser keeps opening up without me actually opening it. Any ideas on what may be causing this?
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Jul 4, 2010
I have been using the bold 9700 for a few months now and love it. My brother decided to buy the same phone yesterday, in the new white color. He hasn't been able to download anything, such as app world. We also discovered that there is no internet browser besides web2go. When I tried to change his default browser to simply "internet browser", that was not an option; it was only web2go or hotspot browser. T-mobile is closed today b/c of holiday, so hopefully someone here can help me! Does anyone have any insight?
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May 3, 2010
The internet browser on my phone has not been working. Everytime I try to load a page, it doesn't finish loading. What could be the problem?
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Feb 8, 2012
i have tried to change the default browser on my 9700 but when i try there is no other options than hotspot browser and i cant edit it for internet browser or blackberry browser
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Mar 23, 2011
I recently upgraded my bold 9700 to OS 6. I want to use WiFi as default browser. In OS 5 there was option to set the default browser. Is it possible to set Wifi as default browser in OS6?
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Oct 12, 2011
Out of the blue today my browser just stopped working. My camera also doesnt work any longer. Tried trouble shooting the camera and was able to get it to work momentarily by putting my finger in front of the flash but that only allowed me to take black photos so i think the lense is shot. I can live without the camera.But i cannot live without the browser. i get the message unable to connect to the internet please try again laterI can still download apps fromblackberry app world, play music from my apps, use apps. get email, bb messenger works. texting etc. I can connect through wifi or the network.I have tried cleaning out the cache, doing diagnosis of the mobile network, battery pull. running out of ideas
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Jul 31, 2011
I just have updated my blackberry to new os version 6.0 bundle 2475. After updating the os my browser is not opening.
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May 13, 2011
Since upgrading to 6.0 OS, the new browser keeps crashing (on the Bell network). It either doesn't nothing when I click on the icon, or it will load about 10% and crash. If I do a battery pull reboot, browser will work again for a short period, then randomly crash again.
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Apr 28, 2010
I'm trying to open zip compressed file on my BB Bold and it says: Unable to display file //media card/IM_Main-40.zip Thx for any inputs and I'm a newbie to BB, so forgive for simple questions.
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May 24, 2010
i know someone who jsut got a 9700 on Tmo and are running the latest official OS and she says her messages just dont open no matter how much she presses them, but bbm works just fine.
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Jun 23, 2010
i cant open BBM's i have tried they battery pul out solution which does work but only temporary. Is there not a perm fix for this as the battery pull out solution is just getting too much lol.
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