BB Bold 9700 :: Java Error / Unable To Open Browser
Apr 27, 2010
my wife just set up her email by calling Tmobile 611 she does the 2 minute battery pull and starts back up and now she gets a java error and can not open her internet browser. I am at work and since we only have bb for phones she can not call back 611 to help her with her phone. Anyone have any suggestions?
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Oct 5, 2012
i have a bold 9700 which i upgraded the os from os5 to os6 and when i restart it, it brings uncaught exception
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Dec 22, 2011
I have a Bold 9700 and on its last update of Blackberry App World and re-boot I now have this error that says, Uncaught exeception:java.lang.NoClassDefFoundError. I now cannot access the App world for updates or apps.
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Sep 9, 2010
I have downloaded several themes for me Blackberry Bold 9700 and i am unable to access the interet/web browser. Whenever i click on it the error message Uncaught excpetion:java-lang-illegalarumentexception. Is there any advice someone could please give me as it would be greatly appreciated as i have had my first Blackberry for only 1 month?
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Oct 5, 2012
I get browser field error, when I try my app in simulator . this is error "java.lang.runtimeexception"
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Jun 2, 2011
when I click on the browser icon, the browser won't open and take me to the internet. All my other apps work, Facebook, Twitter, TSN, etc.
When I pull the battery, re-install, and re-boot the icon will work and I will be able to access the internet exactly one time! The second time following a battery removal re-boot when I try to access the internet via pushing the icon, it doesn't work.
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Jan 8, 2010
just bought bb bold 9700 couple days ago...and recently trying to watch video with the flv, mp4 and mpeg , but i cant open it, means that no video but you can hear the audio...... and one more thing, when i browsed especially Internet.....i cant watch the video?
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Apr 2, 2010
All of the sudden, half of my browsers are throwing this error message up that locks my phone when I use the browser icon in themes ....browsers were working fine yesterday, now half ofthem are locking the phone up all of the sudden......did a battery pull like 11 times, wiped the phone and reinstalled the latest .591 and still have the issue. The browsers I used for the last two weeks are now doing this ?
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May 23, 2010
From a newbie. I can open xls and doc if I download to the cellphone but not if they are emailed to me. pdf will not open either way. Message says I do not have the app to open it. Help plse!:
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Feb 3, 2010
My Device
Carrier: AT&T
Model and OS: Blackberry Bold OS v 4.6
The Problem:
Sometime in the past couple of days I stopped receiving SMS text messages properly. Though I was able to send and receive text messages as recently as Monday (the 1st, and this writing is on the 3rd of February) I find I am unable to receive them at present. This problem is complicated by a few tests I have done. With my phone right in front of me and another phone in my hand, I have sent a text message to my phone (from the other phone) and witnessed my phone make the loading sign in the upper right-hand corner (the little double-arrow that pops up when one is receiving data). No new message appears in my joint inbox and no "new message" icon pops up on my home screen. When I try to select the SMS inbox folder in the 'Select Folder' option in the menu in my messaging application, absolutely nothing happens.
I am also encountering oddities when I send SMS messages - though I am able to send them. When I complete an SMS text message and select 'Send', the message, though it is sending, may sometimes stay up on the screen as though I did not send it. When I select 'Send' again, it does disappear from the screen but does not display it sending in my inbox (it normally shows the message as sending, it receives a checkmark when sent, and then it disappears; as I set it up to). I can, however, access the SMS Outbox folder.
Finally, though I think this is unrelated, when my phone starts up from having the battery removed - which I did try - I receive a message stating "Uncaught exception:java.lang.NullPointerException". The first time I received this message was upon waking up one morning, as though it had occurred sometime during the night, and I dismissed it as unimportant as it did not seem to mess with the functioning of my Blackberry.
I do not have any backups to restore my phone to, as I just updated my computer to Windows 7 and cleared the majority of the hard drive in doing so. Also, I just, today, updated my phone to the latest version of all my applications.
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Feb 15, 2010
This happens multiple times a day. I get a new text message or something, and I am not able to open up the SMS text conversation. Even after restarting and all that I still can't open up the text message convo.
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Apr 2, 2010
I have two email accounts on my Bold and periodically it will not allow me to open emails. I can see new emails received but when I try to open it won't. Is this a space issue? Is there a way to purge deleted messages, when I had my Curve there was a way to purge deleted items.
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Jan 19, 2010
i got a blackberry bold 9700 for christmas and i've been having only one problem with the phone. Sometimes when I've been having a conversation, through sms text messages, with someone I will be randomly unable to open a newly received sms text message and cannot open it for a while. I got it checked and they gave me a new phone, and this one is doing the same thing. Sometimes i can't open it for 10 mins and then sometimes i have to delete it because it's been over 2 hours. this is getting really annoying and more and more frequent. does anyone know what i should do? cause the bell people dont even know.
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Nov 12, 2012
i had faced the App Error 523 .. I managed to get the event log ( using BBSAK )
"guid:0x97C9F5F641D25E5F time: Fri Nov 09 22:15:04 2012 severity:0 type:2 appystem data:VM:+BORKguid:0x97C9F5F641D25E5F time: Fri Nov 09 22:15:05 2012 severity:0 type:2 appystem data:App Error 523guid:0x97C9F5F641D25E5F time: Fri Nov 09 22:15:05 2012 severity:0 type:2 appystem dataystem process diedguid:0x97C9F5F641D25E5F time: Fri Nov 09 23:15:48 2012 severity:0 type:2 appystem data:JVM:INFOp=21a58810,a='5.0.0.321',o='5.1.0.90',h=4001507"
can i delete or install the mod ( if its the source of the problem ) to fix it? since i dont have any backup ..I'm using Bold 9700( phone cannot be connected to DM due to the white screen App error 523 and it appears even if i restarted the phone in the safe mode )
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Jan 9, 2012
I am trying to sort out my Blackberry curve which is showing the error message Java 102 reset. I have tried to follow the instructions in KB11320 & KB10068 but the phone has the most up-to-date version of the software on it and the 'view other versions' option is not available.
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Jul 6, 2012
Every time when I switch on my phone it gives me an error report saying. "Java script error" would like to know is there something wrong with my settings ? I used to be able to download songs to my phone now half way through the download it fails or do you peheps know any wepsite were I can download songs for free.
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Oct 23, 2011
I upgraded my wife's phone finally to the new software release. She has been going along pretty good but just this morning, the internet browser won't open anymore and I get an error:
"The application browser (process com.android.browser) has stopped unexpectedly. Please try again"....."force close" button appears.
I also tried this in "safe mode" with the same error. I also tried with "wi-fi" on and "wi-fi" off. No difference.
Just writing this post, when the phone went to sleep and I tried to turn it back on.....it wouldn't do anything (not responding). Once it did turn on to the "locked screen" window, the screen would not unlock or even respond. A few minutes later, it decided to react.....still in safe mode, too.
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Jan 10, 2010
I had a curve 8310 on o2 and moved to a bold 9700 still on o2.When i moved i used the desktop manager and did the device switch over, all went well including bbm etc.However whenever i tried to send an email i recieved the error message 'transaction error failure at service' - I tried to log into my bis account online to update my pin but i couldnt log on! i havent changed the password or username since my old blackberry so i cant log on to change it online. on my blackberry when i try to log on to email settings it says the username field is blank!
i called o2 they put me through to geek squad and wanted to charge me to help!!! I havent had the phone 2 weeks yet.Now i think that i need to call o2 again and ask them something like releasing my old pin maybe from my bis account or resetting the bis account,any ideas what i should do or the type of questions i need to ask o2 if i have to ring them again.
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Nov 27, 2011
My Bold 9780 is displaying the following error Uncaught Exception: java.lang.IllegalAccessExceptionThis occur every time the device restart.Please assist me to resolve this issue?I'm from Malaysia and my carrier is Maxis
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Mar 3, 2010
Every so often, I'll get a new incoming SMS, and when I try to go to the inbox to view it, I get the dreaded java.lang.NullPointerException.
Pulling the battery fixes it, but only for a little while. At best, it works for 2-3 days before it happens again. Sometimes, like today, it doesn't even last one day: I already pulled it about 3-4 hours ago, and just had this issue again.
It's extremely frustrating, because rebooting after reinserting the battery takes 5 minutes, and I have to do it immediately to read the message I just received!
I tried updating the OS, but this has had no effect.
Has anyone else experienced this with their 9700? I'm on AT&T and am running 5.0.0.405.
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Oct 11, 2011
Lately I had have some issues with opening documents of my BB. When I try to open a document with my Blod 9900, I get this error message java.lang.NullpointerException, and then document just won't open.
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Oct 22, 2012
i hava aproblem about nokia browser ,when i going to openit ,it shows an message kind 'show cnflecting application.
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Jan 17, 2012
My new bb b9900 shows me massage says"java.lang.error.noclassdeffounderror" only when I turn it on?
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Apr 29, 2011
I'm getting this error immediately after I enter my password just once after a device reboot.I know this is an error that is thrown by an application but my problem is I cannot determine which one. I used the device switch wizard to switch from a Bold 9700 with OS5 and a fair number of apps installed. I used app world to delete everything that was not a Research in Motion created app, rebooted, then cleanly reinstalled a subset of the 3rd party apps. The error persisted even when only RIM created software was installed.How do I determine which application is throwing this error? I tried looking at the system log, the error is there but with no detail as to which module or app is causing it.
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Feb 22, 2012
Recently I started encountering this error 'Uncaught exception: java.lang.OutOfMemoryError' whenever I go to the Appworld. I checked my memory size and still have 1.6GB available out of 1.8GB. This only happens when I attempt to launch any APP. It keeps on running endlessly for several minutes then returns the error.
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Sep 1, 2011
I just transferred my Bold 9650 to the Bold 9930 using the device switcher.Once it finished all of that and did a restart, I get this error, "uncaught exeption: java.lang.error" on start.How do I fix this?
b_boyBB9930 Sprint NetworkOS 7.0.0.241
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Aug 9, 2011
Unable to open any web links from an app or gmail ....started to happen a few minutes ago..these links are embedded in a email or from an app like pulse etc. I have stock broswer and dolphin HD ...and I select which one to displayed when the browser selection pop up window comes up.
Now the selection popup window does not come at all...and the screen goes about 50% dark and when touched anywhere on the screen ...it comes to normal brightness...
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Jul 28, 2012
When i turn on my Bold 9700 or try to access Blackberry App World i get the error message - Uncaught exception: java.lang.NoClassDefFouderError
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Aug 1, 2012
I have problem with my "Nokia Browser" in my "Asha 200".The browser is unable to open too long links.(links containing more than 40-50 characters in it).I am unable to download movies...
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Jan 29, 2010
My current BB works perfectly fine, just that for some reason I cannot open the internet browser. It is 100% connected to the wifi. ( I do not have data plan) But Browser would not open. and leaves a message "your device does not currently have any Browser Configuration Serive Book entries". I've tried going to rogers and fido and all, but they all suggests me to go call them instead. Therefore, I did but I ended up calling different departments, but neither of them could get me to the right department. and I'm sick of being pushed around.
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Aug 19, 2012
My Blackberry Bold 9900 connects to internet both through wi-fi and 3G/edge (w/ caps) and receives emails, but can't open web browser, facebook, twitter, bbm, app world,.. for the last couple of days (I think after I upgraded couple of applications).
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