BB Bold 9700 :: BBM Can't Open Messages
Jun 23, 2010
i cant open BBM's i have tried they battery pul out solution which does work but only temporary. Is there not a perm fix for this as the battery pull out solution is just getting too much lol.
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May 24, 2010
i know someone who jsut got a 9700 on Tmo and are running the latest official OS and she says her messages just dont open no matter how much she presses them, but bbm works just fine.
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Jul 21, 2010
For the past week or so, my texts messages get stuck. What I mean..If I'm texting a friend and we are going back and forth, all of a sudden, the text msg wont open. I can scroll thru the list and open, reply to my other friends, but not the one im communicating with at that moment. I press the trackpad a ton of times and it just wont open. Even if I receive a new text, it still wont open.Can anyone diagnose this problem and tell me what I should do? I'm sick of doing the 5min battery pulls.
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Apr 15, 2010
I just got a 9700 this past week and noticed something that is a little odd. I have two email accounts set up on my BB, one is gmail while the other is my university email.
My emails seem to be reconciling fine when I look in the address-specific folder (eg, go to blackberry main menu and then the mailboxes with the little globe at the bottom). However, if I open the Messages (one that has BBM stuff, both emails, etc) app, all my emails are still there! Is this normal?
Also, I don't seem to be receiving any emails from facebook on my BB. I get them if I open my email normally on my mac, but they're not being delivered to my BB. I do have the Facebook app installed... is this the cause? I get notifications fine for facebook, just not the emails.
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Jul 24, 2010
Just recently I have had some problems sending normal text messages..The problem is when I want to send a text I go to my contacts and try to send a sms message, but instead of opening up a conversation window I get taken straight to my recieved messages... I havent had a problem replying to messages after people have texted me, its iniating the converstation thats not working.
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Apr 28, 2010
I'm trying to open zip compressed file on my BB Bold and it says: Unable to display file //media card/IM_Main-40.zip Thx for any inputs and I'm a newbie to BB, so forgive for simple questions.
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Feb 24, 2010
Lets say I get a new email into my gmail account.I got a notification on my blackberry, but i open it on my laptop.Does the notification of a new email go away? and if so, how long does it take?
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Feb 8, 2011
Recently updated software on 9700 - now cannot open webpages. Bookmarks etc just revert to start page
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Apr 19, 2011
i have a weird issue with blackberry bridge, after i have installed it from the appworld i can't open it.the appworld menu for the blackberry bridge has only options like "reviews", "recommend" ,"screenshots" but no "open" option.
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Oct 1, 2012
informing how to open an PDF file in Blackberry bold 9700.
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Aug 24, 2010
Just a couple of days ago, I received a BBM from my daughter, although my cell was turned off for the night. I thought maybe I'd not turned it off. Last night again, I turned it off (I always do every night) and was woken early because not only was my turned off phone receiving messages, it had also enabled my Drive Safely app and the phone was busy reading everything to me.I checked and the phone was off. I still had to push the red phone key to turn it on.I immediately did a battery pull and will hope for the best.Has anyone had this experience?
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Jan 3, 2010
I am running .423 on my 9700 and cannot find the right option to combine my SMS/MMS messages in the Message Folder. With 405 I was able to go Menu>Options and see a dialog box to combine folders, but I can't find it under .423
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Jan 27, 2012
I can't open my messages on my handset. It says my messaging app (348) has failed.
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Jan 7, 2010
I can't get it open to install the battery!
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Mar 16, 2010
I have a T-mobile branded Blackberry Bold 9700 and i couldnt figure out how to open tabs on it.
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Jul 28, 2010
my friend is experiencing severe errors on her bb 9700.
1. She cannot open any Pictures in her Media Folder. She can see the thumb nails but when she tries to open it to view nothing happens. Also when she clicks on the Menu button nothing happens either.
2. She can also play music on her phone but when she clicks the menu button nothing happens as well. therefore she is unable to send or receive music.
3. Also when she tries to change her BBM Picture she is unable to
4. When She puts on her bb the following error notification is seen: Uncaught exception: java.lang.IllegalArgumentException
Her OS was downgraded to the OS that came with the phone 5.0.0.330 by her Carrier due to some bluetooth issues she was experiencing: that is she was unable to pair. Since the downgrade the issue never arose. We tried to Update her OS yesterday to the latest official release 5.0.0.743 to see if this would help but after we launched apploader it said that they were unable to automatically back up her information and the update was aborted. If there is another way to manually backup the phone can you please let us know?
also if anyone knows any solution to these problems, please respond. Any input would be truly appreciated.
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May 23, 2010
From a newbie. I can open xls and doc if I download to the cellphone but not if they are emailed to me. pdf will not open either way. Message says I do not have the app to open it. Help plse!:
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Jun 2, 2011
when I click on the browser icon, the browser won't open and take me to the internet. All my other apps work, Facebook, Twitter, TSN, etc.
When I pull the battery, re-install, and re-boot the icon will work and I will be able to access the internet exactly one time! The second time following a battery removal re-boot when I try to access the internet via pushing the icon, it doesn't work.
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Nov 19, 2010
Recently my Bold 9700 has been having browser issues! If I try to open a link off a webpage or facebook/twitter, it comes up with "insuffeicent data coverage" or whatever, even though I have full 3G and full Wifi! Also if I try to open a bookmark, or even google, it just sits requesting and then fails to load! I've done many a reboot, deleted wifi router and re added with no luck! Also its affecting the Facebook/Twitter app and won't load new posts.
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Nov 20, 2011
I'm using bold 9700 Orange. I've been clicking on the bbm icon for the past three days now it doesn't open. I even tried the reboot solution for like 10 times it didn't work. I removed the battery for 1 hour the problem still persist. It shows on my home screen when I have pings but I can't read. Other applications are working well.
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Jul 31, 2010
I go to my jobs email and it shows that I have an attachment, but it does not show a link to open it or anything? Do you know if there is anything I can do to see my email?
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Jan 15, 2010
i had the new bold yesterday, when i recieve a test or blackberry message it opens straight away when i take it out of the leather case! how can i stop that?
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Feb 15, 2010
This happens multiple times a day. I get a new text message or something, and I am not able to open up the SMS text conversation. Even after restarting and all that I still can't open up the text message convo.
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Sep 19, 2010
Blackberry 9700 running 5.0.0.400 (Platform 5.1.0.110)SMSes cannot be opened and after hard reset disappeared !
Only left 1 or 2 SMS which were okay all along.
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Apr 2, 2010
I have two email accounts on my Bold and periodically it will not allow me to open emails. I can see new emails received but when I try to open it won't. Is this a space issue? Is there a way to purge deleted messages, when I had my Curve there was a way to purge deleted items.
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Sep 8, 2010
Posted this in various places and have yet to receive an answer. Just got first BlackBerry, tried to view my homepage which is a myyahoo page. When I get to the SIGN IN screen, I can sometime type in the username, but it NEVER allows me to type in the PW, thus I cannot open the page.
The arrow cursor never changes to one that will allow to type in information. I called Verizon, I visited the Store, I posted on BlackBerry forums. No one at Verizon store (4) could get it to work, no responses on the forum. Is it a browser (either BB or Yahoo) problem and does anyone know of a way around it of it the new (so I hear) BB browser will fix this problem. I really want to like this phone, but if I am barred from viewing my homepage, it is going to be hard to do.
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Jun 7, 2011
I have a brand new, unlocked Blackberry Bold 9780 (originally a Roger's phone, now using with Fido). I was able to setup my emails to the device and can also receive emails. However, I am unable to open, reply or forward the emails. I can only get rid of the message indicator by marking the email open or deleting the message. I have done numerous hard restarts (i.e. battery pulls) and this does not correct the problem. I am using OS 6.0 Bundle 1879 which I just updated to today using desktop manager. I've scoured the web for answers and can't find one.
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Apr 27, 2010
my wife just set up her email by calling Tmobile 611 she does the 2 minute battery pull and starts back up and now she gets a java error and can not open her internet browser. I am at work and since we only have bb for phones she can not call back 611 to help her with her phone. Anyone have any suggestions?
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Jun 22, 2010
My Bold 9700 somehow refused to open email thread/conversation (means more than one email) with '{' character in the subject. Nothing happens when I click the thread. The phone itself doesn't freeze, i still can do other things.Anyone experienced this bug before?
FYI I use OS 5.0.0.656.
Battery pull (and I mean physical battery pull) didn't help.
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Jan 8, 2010
just bought bb bold 9700 couple days ago...and recently trying to watch video with the flv, mp4 and mpeg , but i cant open it, means that no video but you can hear the audio...... and one more thing, when i browsed especially Internet.....i cant watch the video?
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Feb 26, 2010
I never get GPS lock anymore on any of my GPS apps,, google, BBmaps, and like 5 other location apps.I go to my Options, Advanced Options, GPS and the page cannot open..I also noticed another problem where my Picture viewer doesn't open up pictures anymore from the thumbnail preview list. i.e when I click on a thumbnail it doesnt open full screen. It just sits there.
Oh I have 9700 Bold. TMobile USA
v5.0.0.330 (platform 5.1.0.91)
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