BB Bold 9700 :: Cant Open Emails
Feb 24, 2010
Lets say I get a new email into my gmail account.I got a notification on my blackberry, but i open it on my laptop.Does the notification of a new email go away? and if so, how long does it take?
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Apr 15, 2010
I just got a 9700 this past week and noticed something that is a little odd. I have two email accounts set up on my BB, one is gmail while the other is my university email.
My emails seem to be reconciling fine when I look in the address-specific folder (eg, go to blackberry main menu and then the mailboxes with the little globe at the bottom). However, if I open the Messages (one that has BBM stuff, both emails, etc) app, all my emails are still there! Is this normal?
Also, I don't seem to be receiving any emails from facebook on my BB. I get them if I open my email normally on my mac, but they're not being delivered to my BB. I do have the Facebook app installed... is this the cause? I get notifications fine for facebook, just not the emails.
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Jun 22, 2010
My Bold 9700 somehow refused to open email thread/conversation (means more than one email) with '{' character in the subject. Nothing happens when I click the thread. The phone itself doesn't freeze, i still can do other things.Anyone experienced this bug before?
FYI I use OS 5.0.0.656.
Battery pull (and I mean physical battery pull) didn't help.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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Jan 6, 2010
I'm running .400 and I cannot figure out why my Gmail doesn't forward to my BB emails sent to myself. If I'm on my PC and I compose a message to the same email address I'm writing from, which is connected with my BIS, the email doesn't appear on my BB ever.In Gmail, I have forwarding disabled but POP enabled.
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Mar 17, 2010
Soo I could only find out how to do this on older phones (the options must have changed), but I have 2 gmail accounts set up on my Bold and I want to be able to differentiate emails from them without scolling up after I open the message. A color coding system would be ideal, where messages from one email would be a different color or something.
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Apr 28, 2010
I'm trying to open zip compressed file on my BB Bold and it says: Unable to display file //media card/IM_Main-40.zip Thx for any inputs and I'm a newbie to BB, so forgive for simple questions.
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May 24, 2010
i know someone who jsut got a 9700 on Tmo and are running the latest official OS and she says her messages just dont open no matter how much she presses them, but bbm works just fine.
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Jun 23, 2010
i cant open BBM's i have tried they battery pul out solution which does work but only temporary. Is there not a perm fix for this as the battery pull out solution is just getting too much lol.
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Feb 8, 2011
Recently updated software on 9700 - now cannot open webpages. Bookmarks etc just revert to start page
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Apr 19, 2011
i have a weird issue with blackberry bridge, after i have installed it from the appworld i can't open it.the appworld menu for the blackberry bridge has only options like "reviews", "recommend" ,"screenshots" but no "open" option.
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Oct 1, 2012
informing how to open an PDF file in Blackberry bold 9700.
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Mar 26, 2011
I just got a Curve 9300 2 weeks ago and it was working perfectly until one morning the browser stopped working. Everytime i press on the browser icon, nothing happens even when i'm connected to wi-fi. When i open emails using my limited data plan and try to open the links, nothing happens. I mean, i get to open the mail but not the links in it.
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Feb 6, 2010
I keep getting OLD emails on my BB since this morning. I have hotmail and gmail two email accounts registered on the BB. The old emails I keep getting are from my hotmail account only. Some emails went as far back as 2007! I wonder if this has something to do with the BB server.
I also noticed that my BB stopped synchronising with my hotmail acc anymore since I'd upgraded to 9700 from 9000. For example, the emails in my hotmail acc used to get deleted when I choose delete "on mailbox and handheld" on my 9000, but this doesn't work on the 9700 anymore. I have to log on to my hotmail acc from my PC to delete read emails. what's wrong with my BB?
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Sep 15, 2010
Have only had the phone a few months and all I do so far is talk, text and email. I have the software on my computer but have never used it. I'm sorry if this has been posted already but I don't have time to wade through the threads. I have to leave the computer right now but will be back in a couple of hours.
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Aug 6, 2011
I have been given a new handset by Blackberry as the old one died on me, But what is happerning when i try to get my emails it asked me to validate them whit the passwords, which i do and it tells me thats fine, but i still cannot get them?I have a Blackberry Bold 9700 with software v6
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Jan 7, 2010
I can't get it open to install the battery!
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Mar 16, 2010
I have a T-mobile branded Blackberry Bold 9700 and i couldnt figure out how to open tabs on it.
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Jul 28, 2010
my friend is experiencing severe errors on her bb 9700.
1. She cannot open any Pictures in her Media Folder. She can see the thumb nails but when she tries to open it to view nothing happens. Also when she clicks on the Menu button nothing happens either.
2. She can also play music on her phone but when she clicks the menu button nothing happens as well. therefore she is unable to send or receive music.
3. Also when she tries to change her BBM Picture she is unable to
4. When She puts on her bb the following error notification is seen: Uncaught exception: java.lang.IllegalArgumentException
Her OS was downgraded to the OS that came with the phone 5.0.0.330 by her Carrier due to some bluetooth issues she was experiencing: that is she was unable to pair. Since the downgrade the issue never arose. We tried to Update her OS yesterday to the latest official release 5.0.0.743 to see if this would help but after we launched apploader it said that they were unable to automatically back up her information and the update was aborted. If there is another way to manually backup the phone can you please let us know?
also if anyone knows any solution to these problems, please respond. Any input would be truly appreciated.
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May 23, 2010
From a newbie. I can open xls and doc if I download to the cellphone but not if they are emailed to me. pdf will not open either way. Message says I do not have the app to open it. Help plse!:
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Jun 2, 2011
when I click on the browser icon, the browser won't open and take me to the internet. All my other apps work, Facebook, Twitter, TSN, etc.
When I pull the battery, re-install, and re-boot the icon will work and I will be able to access the internet exactly one time! The second time following a battery removal re-boot when I try to access the internet via pushing the icon, it doesn't work.
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Nov 19, 2010
Recently my Bold 9700 has been having browser issues! If I try to open a link off a webpage or facebook/twitter, it comes up with "insuffeicent data coverage" or whatever, even though I have full 3G and full Wifi! Also if I try to open a bookmark, or even google, it just sits requesting and then fails to load! I've done many a reboot, deleted wifi router and re added with no luck! Also its affecting the Facebook/Twitter app and won't load new posts.
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Nov 20, 2011
I'm using bold 9700 Orange. I've been clicking on the bbm icon for the past three days now it doesn't open. I even tried the reboot solution for like 10 times it didn't work. I removed the battery for 1 hour the problem still persist. It shows on my home screen when I have pings but I can't read. Other applications are working well.
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Feb 27, 2010
im not getting all of my emails to my BB 9700, is there something i need to do, setup wise from my laptop or my BB. I look at my emails on my laptop and i had 24 but i never get them all to my BB,
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Jul 2, 2010
I have been trying to figure this one out for a while. I have two email accounts link to my berry. Both are AOL email accounts. The problem is that when I try o send an email and select from which one to send it from I now have four choice, they are doubling up. For example for email one it shows up as xxxx@aol.com and then xxxx@AOL.com. The same thing happens for my calendars. Each account shows up twice, so in essence it splits them up and I have 4 separate calendars. What can I do to get rid of the extra accounts that show up and correctly show only the two emails(and associated calendars)on my berry.I am at a lost with this one.PS. Went to the blackberry BIS website to make sure I did not type each email in twice when I registered them and it correctly only shows the two emails that are registered.
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Aug 10, 2010
I just got a Bold 9700. With an OS v5.0.I have a corporate email set up through "Enterprise Activation" and I have set up my personal emails through the Email Wizard.The problem is: all the emails go to the Main Inbox. So in the Main Inbox, I have a mix of corporate emails and personal emails.The wizard also created different inbox for my personal emails, so I can access them individualy. But there is no way for me to get the personal emails out of the Main Inbox. Or creating a new Inbox for the Corporate emails.
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Aug 15, 2010
why do my e mails get deleted on its own?. its a new phone &all settings are correct.
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Mar 1, 2010
I recently got my first blackberry bold 9700 and have started experiencing problems with the emails. When I receive a new email I go to click into the message but when its loaded it from a previous email and not the email I am trying to access. Then if I know I do not want to open the email and just delete when I click to delete it deletes a previously saved email or bbm message.
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Jun 26, 2010
My only option on the setup wizard menu is "i want to use a work email account with a blackberry enterprise server" which I don't think I'm able to set up. I presume I would need option 2, but it's not showing up and I'm unsure what to do now to set up my emails?Any help would be greatly appreciated!
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Dec 16, 2011
I have two web based emails, which are working fine on my laptop. I stopped receiving emails last night and haven't received any since. They were working fine for several months until last night. I can also not install updates as the desktop manager says there's a 'fatal error'. Might these be related? I get bbm and text fine.
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Apr 17, 2012
i used to have email's set up on my bb 9700, ive been using a different bb for 2 weeks to which i registered my email accounts to, now im back to using this one it no longer lets me register the accounts!Ive gone into the service book and deleted the accounts, but when i go onto set up emails i click it, it just brings up the spinner thing for a second and goes away and does nothing what can i do!
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