BlackBerry :: Bbm And Internet Is Not Working
Feb 14, 2011
i just had a blackberry off my cousin but the internet aint working?? its on o2 and ive connected it to wi-fi but nothing is happening?? and the blackberry messenger aint working?
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Aug 18, 2010
I got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
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Sep 3, 2011
My BB will not connect to internet.! Service providers says its a technical issue.
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Dec 12, 2012
am using blackberry 8703e wireless handheld [cdma] verizon and i cannot access my internet that i have no any browser configuration service book entries
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Jan 26, 2012
I tried taking out my battery and putting it back in. This problem started about 3 days ago but was working fine for the past few months.
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Dec 4, 2011
how do i get my internet browser to connect?
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Nov 27, 2012
Unable to to access the internet & BB apps. Went to options & registered my device twice but still the problem persists!
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Dec 17, 2011
It seems that my BB does not want to connect to the internet via my service provider but it can connect via wifi. What do I need to do to correct this problem?
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Sep 11, 2012
I've changed a blackberry javelin 9800 since it was broken and my provider gave me a new device. I've used Desktop Manager in order to download phonebook and other settings, but I'm not able to access internet anymore. I'm not getting good support from the provider, consider that the switch between old and new device could not be done having both of them available at the same time, since by their policy I've taken the broken one to the customer center and they provided me the new one, without changing the configuration between the two.
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Jul 8, 2012
the internet on my phone is frozen with the option menu up and I can not get that menu off I can go back to my home screen and if I try to get onto the internet through a link in my emails then it doesn't load.
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Jun 23, 2012
i bought BB9860 couple of weeksago, still i could not activiate my inernet sim on it( i have complimentary "mobily SIM" found within the box) somebody told me, black berry will not accept any other sim than BB own internet system is thie true ?
(for nokia, and others, people are using lot of internet sim successfully)
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Sep 25, 2012
at about 6pm last night my blackberry just disconnected from internet services. i can still use texts, but am unable to connect to bbm, twitter and facebook. it connected once or twice but it still wouldnt send or receive bbm messages.
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Aug 3, 2012
I am using Blackberry Storm 9530 and unable to connect to the browser and bbm as i get a error "Your device does not currently have any browser configuration service book entries." when i try to open the browser.
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Nov 10, 2012
I can't browse with my blackberry?
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May 20, 2010
I have Blackberry Internet Service. Try to upgrade to 5.0 and iam only given 4.6 options. What gives?
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Oct 18, 2011
Why can't I access internet using wi-fi on my Blackberry Bold 9780
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Oct 31, 2011
I have been facing this problem this the last couple of months.. whenever I travel and get into the roaming network, my phone doesnt connect to the Blackberry Internet Service (BIS) because of which i cannot use BBM or any other internet based application. As soon as i am in local network, it gets connected to BIS. I have tried everything..data service while roaming is on.. have switched off phone, removed sim and restarted. Last evening I visited Vodafone store, the guy put my sim in another blackberry device and it got connected to BIS. However its doesnt get connected on my device. He suggested me to do a data wipe which I did, still am unable to connect to BIS.
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Dec 5, 2012
Am on a BIS service plan with Airtel Malawi.My bbm is working fine but my browser is not functioning.Under service status it is showing the following message"Blackberry Internet Service:Connection Not connected".I Went to my service providers they said that they dont know the problem and they can not fix it.They are saying that my device has a problem which they dont know.Please help.
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Jul 28, 2011
I'm new to blackerries but I have read that any sim card will work with it? However my Sim Card (O2 pay and go) is not getting signal and is just has the 'SOS' symbol in the top right corner. When i put the sim card in my old phone (not a blackberry) it works fine. Have I set up the blackberry wrong or is the phone faulty?
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Jul 3, 2011
i am unable to access my internet bank using my Play book. i can't get past the page which asks for my password.
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May 30, 2011
Yesterday received notification of an update to internet mail account feature for managing email addresses.I proceeded with the update, it failed part way through, I'm not sure at what point.I now cannot access access the feature "internet mail account". I have the Bold 9780.
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May 23, 2011
I use a stream from my home pc for audio which can be picked up easily on internet however when i try it on my mobile (T-Mobile UK) it comes up with an error saying that Access is Denied. (Access control config prevents my request). Is it a phone issue or something I need to do to my router at home?
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Jun 4, 2012
im having a problem browsing the net when im using wi fi, when im coinnected to wi fi it wouold how a yellown liune and says that it is connected to wi fi but when i try to browse through the browse it wont load the page, i have already set te browser option to hotspot browser, i tried wap but none of the worked
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May 26, 2011
I am trying to setup email on my Blackberry, when I load the link I get error: "The site cannot be accessed in this manner. Please use the URL or link provided to you by your service provider."
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Mar 27, 2012
Can I access internet by installing a data stick on to my BB Playbook?
The data stick is normal USB and the installer is bundled inside it and supports windows installation.
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Aug 26, 2014
The internet/LTE on my iphone has stopped working for everything besides phone, iMessage, Facetime (email, safari, and facebook all say they need internet access). I've reset my network, did a soft reset (home and power button). I have internet connectivity since I can do video facetime. What are my next steps to get safari working
Info:
iPhone 5s, iOS 7.1.2
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Jan 7, 2012
I just received a replacement Torch (9800) yesterday and I switched everything over from my old phone using the BB desktop software swich phone function. I haven't received any e-mails from any of my accounts on my new phone, so I went into settings- e-mail accounts to update my settings. When asked to login with my BB ID, it does not recognize my ID (I get the message "The user name is invalid. A user name must be at least 4 characters). I have confirmed that my username IS valid as it works on my PC and for appworld and I have verified that it is being entered.
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Nov 9, 2011
Where can I get my BB repaired? BB services are not working, tried absolutely everything (pulling battery, wiping, new OS, got help from network provider as well) and it seems my BlackBerry is broken. Do they do that at all? I don't really want to spend money on a new phone right now, especially when my BB is working - calls, texts, even internet, just nothing that requires connection to BB (BB icon doesn't appear) or wireless (I'm not too sure but I think that bluetooth and wifi are not working either).
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Nov 7, 2012
woke up monday morning and my bbm and emails have stopped sending and recieving i have a data plan active and wifi on and still nothing. thought i would leave it a couple of days and see if it started working again but still not working.
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Nov 28, 2011
It seems that even though I have all the contacts listed in my Addressbook, Somehow the Contact name doesnot display during an incoming call.Call Lists though seem to identify the contact.I read some of the forums about Content protection.
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Oct 10, 2011
BlackBerry Browser is not woking.I am using BB curve and Bold device.. In my application depends on BIS its is not working.I have the GPRS plan and also having Good signal strength in EDGE..Bb Browser says "UInable to connect to the Internet,Please try agin later"..In my application side am getting "Local connection timeout" ..
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