BlackBerry :: Bbm And Email Not Working?
Nov 7, 2012
woke up monday morning and my bbm and emails have stopped sending and recieving i have a data plan active and wifi on and still nothing. thought i would leave it a couple of days and see if it started working again but still not working.
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Sep 3, 2010
I had to exchage my Torch yesterday....due to constant reboots and buttons getting loose.But now I can't get my BIS email (att.blackberry.net) working. I called AT&T and was on the phone for like 2 hours and they were clueless. Has anyone had this same problem or know how to get it working without creating a new email.
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Jul 27, 2011
I have a Blackberry Torch on Vodafone UK which I've been using for several months very happily. I had set up two email addresses - a hotmail.com account and an email account with my own domain name (name@namesurname.co.uk). Up until this morning they were working just fine.
This morning I noticed that a lot of emails were coming into Outlook on my PC but not coming to my handset. I sent test messages from my handset and they never arrived in Outlook. So I resent the service books, got the usual "set up successful" message, but still nothing. I did a hard reset, but no change.I logged in to Vodafone's BIS site and removed the mydomain email account, as in the past when I have had problems removing it and re-adding it seemed to fix it. However, now I can't put it back on! Even when I add the additional data via the website I get the following message:
An error occurred during email account validation. I tried the same process via the handset and get a similar error message:Invalid email address or password. Verify your email address and password. If the error persists, contact namesurname.co.uk (i.e. my domain)
Now, I know that the password is correct as I am using the same one to log into my webmail and to get emails in Outlook. I have checked the email server in cPanel for my domain. So as far as I'm concerned all of the info is correct.
What else can I try? I've set up a forwarder for my domain mail to a newly created vodafone mail account in the meantime, but it's not ideal as this doesn't have the "delete on mailbox and handheld" option. Unfortunately I've tried calling Vodafone twice - the first person I spoke to said he would ring me back in under two hours, and that was five hours ago. The second person was far from helpful. Please help, this is very frustrating!
(Update: I have also changed the password for my email account to ensure that it is DEFINITELY the right one, and deleted almost all the messages from the inbox (there were some over 8MB which may have been causing the problem). I have also completely deleted my BIS account and started again from scratch. Still no joy.)
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Aug 4, 2011
My yahoo and gmail emails stopped showing up on my Curve 8300. The last email I received on it was on August 1st.
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May 13, 2011
i have a problem setting up my email. im using blackberry curve 8900. i've registered for BIS. and this is my first time to set up my email. but when i tried to set it up, it prompts me with a message saying "your device had a problem connecting to the server. so i tried to reboot by pulling out the battery and sim card and returned them again, i also register for host routing table to recognize my network but nothing happened.
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Jan 7, 2012
I just received a replacement Torch (9800) yesterday and I switched everything over from my old phone using the BB desktop software swich phone function. I haven't received any e-mails from any of my accounts on my new phone, so I went into settings- e-mail accounts to update my settings. When asked to login with my BB ID, it does not recognize my ID (I get the message "The user name is invalid. A user name must be at least 4 characters). I have confirmed that my username IS valid as it works on my PC and for appworld and I have verified that it is being entered.
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Dec 12, 2010
Is there a simple way to send somebody a BBM message through email from a PC or something else? I'm thinking maybe using an email address with the user's PIN number followed by a domain name, something like "PIN_number@blackberry.com" or something like that?
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Mar 28, 2012
I have my email from exchange server set up on my blackberry. everytime I reply to an email in my Outlook, the email I responded to appears as a new email in my blackberry, so not the email that I sent, but the original email that I responded to.But does not happen when I respond to email on the blackberry. It also does not happen with new email that i send.any idea on how I can stop the emails reappearing as a new email?
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Jun 29, 2010
there is actually no option on the phone itself to create an email account only a business one.i've tried doing it from my computer but it said my device is not registered with the wireless service provider, so i followed these instructions to do that and it just says it again!
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Dec 8, 2012
It has already happened several times, somehow my BlackBerry won't let me get into my e-mail or sms's and shows me a message that says: Uncaught exception: DSSMA: invalid state (5):10
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Aug 29, 2012
How many email addresses can we have on a blackberry device? with BES and with BIS
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Jul 19, 2012
i am new to this BB world. i recently bought a BB and set up my Blackberry Id Username and Password, Unfortunately i seem to have forgoten the password and it looks like the email address i used is wrong and has to many mmmm at the end. as in gmail.commm. now i cant get the recovery email. to this non existant email. what can i do
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Nov 9, 2011
Where can I get my BB repaired? BB services are not working, tried absolutely everything (pulling battery, wiping, new OS, got help from network provider as well) and it seems my BlackBerry is broken. Do they do that at all? I don't really want to spend money on a new phone right now, especially when my BB is working - calls, texts, even internet, just nothing that requires connection to BB (BB icon doesn't appear) or wireless (I'm not too sure but I think that bluetooth and wifi are not working either).
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Feb 14, 2011
i just had a blackberry off my cousin but the internet aint working?? its on o2 and ive connected it to wi-fi but nothing is happening?? and the blackberry messenger aint working?
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May 16, 2011
I have had no email on my blackberry since yesterday. I called Verizon, my provider, who told me there were some issues with Blackberry. I have tried taking out the battery, deleting my email address from the service book, etc.
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Aug 12, 2010
I need to figure out how to turn my email on and off my Curve 8330. Does anyone know how to do this? I average about 150 emails a day and if I'm sitting in front of my computer I would rather not have them going to my blackberry too! Is there anyway I can just turn it off?
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May 2, 2011
I'm missing a feature that *used* to be available ... you could check a box which said, paraphrased: "Don't send emails to my handset while I'm connect to my desktop" on the Desktop Redirector, and I always used that option. I can't find it anymore since Desktop Manager v6.
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May 24, 2011
Recently I got to move my server to a new hoster, hence any email service connected to a BB device need to re-validate the service. One of the BB device got stuck and can't add/validate the email back.It kept on saying "wrong password, etc..." which is NOT!I've tried pulling the battery off, deleting the email account (and I can't add the **bleep** account back now!?
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Oct 25, 2011
Well look like RIM its having problem again, my users can not send emails. I have half of the with the same problem every time the send an email they receive an error that says message include an invalid address
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Jun 1, 2011
Provider: BASE
Torch9800
2 Weeks old
after my provider had changed my SIM card, I now can not use my blackberry email address because its "in use" by my old/ former whatever.How can I use my former blackberry email address and unlock it for using it again?
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Nov 8, 2011
Ever since this morning my Blackberry 9300 hasn't received any mail. I have two accounts set up on it, a Gmail account and my work webmail account.If I try to go into the email settings, I get message: 'connecting to email settings' and an hour glass and eventually 'your device has a problem connecting to the server'.
I have tried on both the WIFI at work and the Virgin Media mobile network.
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Jan 30, 2012
I need to un link my email on the RIM server I no longer have my phone and every time some one sends me an email I get this error message Your message:To: personal info deleted@vzw.blackberry.netSubject: FW: Item personal info deletedSent Date: Mon Jan 30 17:08:25 2012has not been delivered to the recipient's BlackBerry Handheld.SO then they either try to resend OR I get a phone call telling me my email is broken!
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May 2, 2012
Why the email cannot portrait mode ?
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Apr 10, 2011
I've tried sending it so many times but I can't the only thing I have as an option when I hit the MENU>SEND USING BLUE TOOTH>RECEIVE USING BLUE TOOTH . But I cant send it
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Aug 23, 2011
Torch 9800
Provider: movistar, Spain
SO: 6.0 package 2391
Setup > Config > E-mail acounts... pressing but nothing happens!Both my two email accounts work properly, but I would like to add another one.
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May 18, 2011
I received an email with an attachment on my Curve 9300, the filename is 'mydata.data' and size is 41Bytes. I try to download and save it on the SDCard. When I select 'Donwload Attachement', it starts to download to file. It shows "0% donwloaded" for some minutes and failed with a cross icon before the filename.
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Mar 7, 2011
Is it possible to set more than 3 rings while receiving email messages. I am a deep sleeper and need more than 3 rings to wake me up when I am on call (carrying pager). I am presently using profile (Loud) with the BBPro_VintageAlarm with Volume 10 and count set to 3. Any other useful suggestions are also welcome. Searched the net with no useful answers. Most of them were linked to max number of rings while receiving calls but none for email
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Mar 27, 2012
Is there a way of synchronising the email between a Bold and BB Tablet with a desktop (Outlook), without using Enterprise Server?
Perhaps third party software (if not supplied by RIM)?
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Jun 25, 2011
When I delete email's on my desktop, they don't delete on the BB 8820 mobile device (although they once did).
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May 29, 2010
I am not receiving any emails from my gmail and AOL email accounts on my Blackberry 8303e. When I attempt go to E-mail settings, I receive this message - "There was no domain in the certificate received to verify we are connected to the correct entity? Would you like to continue with the connection?" The choices are: Yes, No or Don't ask again. If I select Yes, I receive this message - "The selected server returned an error when attempting to fulfill your request."
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May 12, 2011
The backup didnt work on my desktop so I am trying to reactivate my BB email onto my phone.
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