BB Bold 9700 :: White Screen On Main Menu After Battery Pull
Jun 25, 2010
i've had this happen to my 8900, and thought there was something wrong with the phone, but after doing a official update from t-mobile on mt 9700 the same thing happens. whe doing a battery pull and the phone reboots. only on the main screen (the screen with all the apps and folders) the screen is completely blank or white and the only way i can see the folders or apps is by highlighting them. only happened after i updated it and only happens when doing a battery pull, once i reset the wall paper it will be fine until i do another battery pull. i already uninstalled and reinstalled my blackberry desktop and try to reload and that didn't fix it. anyone had this issue or know how to fix it.
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Feb 6, 2010
does it mean pulling the battery even it is still on?? or switch the power off then pull the battery out and wait for 1 minute?
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Jan 5, 2012
My phone is suffering from the infamous white screen of death about once a day now. The only response I can then get from it is if I do a battery pull. When I return the battery the phone starts to reboot but never finishes and just turns off and is unresponsive to any buttons. The only way I have found to remedy this is by charging the phone. It then turns on as normal. I will make a point of noting that my phone is never out of battery when this happens. When I go to charge it, it starts off at whatever percentage of full it was previously on.
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Apr 7, 2010
My blackberry bold 9700 screen keeps going white continuously, then today it went completly white for the whole day, i tried to plug it in and it comes up with a battery with a red line through it!
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Apr 29, 2010
Is it normal for my 9700 to take more than 5 minutes to start up?? Its strange because not to long ago I used to do battery pulls or a soft reset and my device would be up and running within a minute or two!! By the time it load up my battery is almost drained!
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Jan 31, 2010
I've been reading a lot about people that have problems and in alot of these case a battery pull is a possible recommended fix.My 9700 runs fine.
The question I have is should I still pull it once in a while (i.e. once a month or so) even though I don't have any problems? Can I go months or years without pulling it if I have no problems?
Is pulling like rebooting your computer and it should be done once in a while whether needed or not?Are there those who pull it regularily just ot keep these BB in shape so to speak?
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May 2, 2010
Sure both restarts the OS, but are they the same in terms of ability to fix problems or mode of operation. Perhaps a battery pull is a 'full shutdown' so to speak but alt-caps-del is not? Or is there really no difference at all?
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Apr 2, 2010
Well out of the blue I got a JVM error today. Ive tried the battery pull etc but nothing, white screen just wont go away?I am pretty certain ive lost everything...Will I be able to restore it still from Blackberry desktop or is my phone screwed?
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Aug 11, 2010
Has anyone not able to open up My World in BlackBerry App World? I did 2 battery pull and I'm still not able to open it. Also I can't get Categories, Top Free, Top Paid or the Search icons to open either.
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Aug 26, 2010
I can't seem to find this exact problem, so bear with me if I missed it. My problem is that when I did a bettery pull a couple of days ago, my 9700 went into constant reboot. I was able to correct this by connecting to DM and reloading the OS (.714). This was the same OS I was previously using. Now, when I do a BP, the progress bar goes all the way to the end and it just freezes. I have to pull the battery again, and reload the same 714 OS from DM. No help from TMO online help, so I thought I would ask here.
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Jan 11, 2010
Since 2 days ago my blackberry (BIS) isnt working anymore, edge s in small letters cant send or recieve bbm or mail messages calling my carrier didnt help and al the usual stuff as battery pull, reinstall os didnt work
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Apr 15, 2010
I had photos saved on my memory card i decided to pull my battery out and now all those photos are gone. is their anyway to get them back? why did it do that?
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Aug 17, 2010
Is there a button to switch off Blackberry 9700 instead of going to Main Menu, then select "Switch off" icon?
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Feb 27, 2010
I'm a Blackberry 9700 (onyx) user. I have few problems that I would like to share. Please help me solving them if you happen to know the solutions.
1. Once every 4 or 5 days, my 9700 always gets frozen. Does it happen because I never reboot it?
2. And, everytime I do reboot or battery pull, the recently added contact details are erased from my contact list. But, recent SMS, emails, or BBM conversation are not erased at all.
3. When I open the contact list, it only shows one contact name (it seems like all other contact names are erased). Then, when I type any alphabet key, the contact list appears. But, still the recently added contact details (mentioned on problem 2 above) are missing.
Is it because I never update my platform version? I'm currently using version 5.1.0.91 and the BBM is the 5.0.0.330 version.
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Sep 2, 2010
I was getting drops out on calls with 862 so I decided to back to 714 and as usual I dont back up my data as it always does it automatically during the downgrade or upgrade process.This time, I had my email accounts restored but not the actual emails. My contacts have been lost, but the apps and themes are still there.
So I tried restoring my contacts from a backup that I took on the 27th of August but here is the message I get when I try to do the Restoration was an error restoring.There could have been a problem with the device or connection during the restore. Verify that the dvice is turned on and connected.I tried restarting my computer and doing a battery pull but no luck and it is the same cable and port I always use...
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Mar 19, 2010
I've come to dread restarting my phone (after deleting an app, to free up space). Every time I pull the battery, it's like playing russian roulette with my phone. When it restarts, it goes back to that original wallpaper that my bb bold2 had, and then the trackpad won't work. Even if I click down once to activate the trackpad, nothing moves on my screen. It almost always ends with me having to do a second battery pull, which is really nerve-wracking. It's like there's some sort of SEVERE lag going on. And if it does begin to work after a battery pull, it takes like 6 minutes to begin working.
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Jan 5, 2010
I had to take my phone up to verizon store to check it out and I watched the tech go to the Options menu, bring up the keyboard, type somthing in, and the phone reset like it does with Quickpull or a battery pull....
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Mar 18, 2010
Just got my 9700. All in all, I like it except the UI is horrific. The majority of the screen is taken up by the green stuff which serves absolutely no purpose and to get to the screen with all the icons I need to click on the BB button. Obviously, this is subjective and maybe people like this green stuff, but can someone tell me if there is a way to bypass this and have the screen with all the icons be my default? Perhaps someone wrote a theme or something like that?
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May 20, 2010
On my BB Bold 9700 the font on the phone number dial line has changed after an OS update and does not match the font used on all apps on the device. Note I am only referencing the phone number input line
Originally the font was the same as all other apps including other text display in the phone mode.
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Aug 17, 2010
I put my facebook application in to its application folder and move it back out to the main screen.
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Jun 29, 2010
i tried to figure out how can i see my calender on main screen and got dispair.
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Mar 14, 2010
Just signed up and not sure if this has been answered is it possible to add now playing to left button or main screen on blackberry 9700
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May 18, 2010
i have a new SMS icon on my screen. I already deleted all my SMS and the icon is still there. After deleted all SMS, i even send a new one just so I think it may reset the screen.No dice, then I tried battery pull, no dice either.
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Jan 4, 2010
Is there a way to put operator logo instead of just text on the current network? Mine just say "AT&T" and when I had my iphone there was a way to put at&t globe logo next to the word.
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Sep 5, 2010
I've had my BlackBerry Bold 9700 for more than 3 months.Lately, the icon's been getting stuck on my Main Screen.So, I always ended up uninstalling and reinstalling, and the problem would always get fixed.But last time I did that, my BlackBerry Messenger disappeared..I tried everything!..I looked through every single folder, ticked Show All, but nothing,I also went to Explore, showed hidden files, there was nothing
I tried rebooting, deleting and reinstalling, also nothing..I also went on Desktop Manager, checked the Application Loader, and it's there, it's ticked.I checked Options > Applications > Add-on, and I can see that the BlackBerry Messenger is installed (Research In Motion Limited, version 5.0.1.38).My Device Software is updated, and when I check for updates, it says no updates available.I tried Security Wipe, but it's still not there..I tried to backup and restore as well, but nothing's changed
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Sep 14, 2010
ok i just got my new 9700. how in the world do i move apps from in a folder to the main screen so i do not have to hunt them down everytime i want to use them.
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Dec 3, 2014
I am trying to disable the top pull down menu from my lock screen. Just about every single time I pull my phone out of my pocket to preview any notification(s), the pull down menu covers everything and blanks it out. It's not a huge deal, but just really annoying when I want to respond to a specific notification immediately, or even just preview the notifications. I don't use the pull down menu ever, so I would permanently disable it, if even possible.
Info:
iPhone 6, iOS 8.1.1
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Jan 3, 2010
Do we still need to do a Batterie pull from time to time. I ve installed os .421 and since 15 days i haven t done a pull. I only past from 133MB to 131MB so the memory loss won t even be noticed compared to back in the days with the 9000.So my question is do we still need these apps like quick pull etc which i installed to my old 9000.How often should we do a pull every week? Every month?
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Apr 24, 2012
This is my first time posting on here. My BB Bold's trackpad does not work on the main menu nor in Facebook or many of the apps (including the Market). I have to type in the app I want to go to then hit enter and the track pad works for that. My camera button (right side convenience key) is not working but I am still able to hit both buttons on it (meaning the focus button and snapping-the-picture button that is within the camera button)
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Dec 20, 2010
is there a way to get the 'white thread box' off the main screen when i dont have any current text or call threads?
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Jul 6, 2011
i lost the menu icons at the bottom of tne main home screen instead an arrow is coming which i have to press to get the application
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