BB Bold 9700 :: AFTER Battery Pull - When Phone Restarts It Goes Back To Original Wallpaper / Track Pad Won't Work
Mar 19, 2010
I've come to dread restarting my phone (after deleting an app, to free up space). Every time I pull the battery, it's like playing russian roulette with my phone. When it restarts, it goes back to that original wallpaper that my bb bold2 had, and then the trackpad won't work. Even if I click down once to activate the trackpad, nothing moves on my screen. It almost always ends with me having to do a second battery pull, which is really nerve-wracking. It's like there's some sort of SEVERE lag going on. And if it does begin to work after a battery pull, it takes like 6 minutes to begin working.
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Sep 2, 2010
I was getting drops out on calls with 862 so I decided to back to 714 and as usual I dont back up my data as it always does it automatically during the downgrade or upgrade process.This time, I had my email accounts restored but not the actual emails. My contacts have been lost, but the apps and themes are still there.
So I tried restoring my contacts from a backup that I took on the 27th of August but here is the message I get when I try to do the Restoration was an error restoring.There could have been a problem with the device or connection during the restore. Verify that the dvice is turned on and connected.I tried restarting my computer and doing a battery pull but no luck and it is the same cable and port I always use...
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Feb 6, 2010
does it mean pulling the battery even it is still on?? or switch the power off then pull the battery out and wait for 1 minute?
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Aug 26, 2010
I can't seem to find this exact problem, so bear with me if I missed it. My problem is that when I did a bettery pull a couple of days ago, my 9700 went into constant reboot. I was able to correct this by connecting to DM and reloading the OS (.714). This was the same OS I was previously using. Now, when I do a BP, the progress bar goes all the way to the end and it just freezes. I have to pull the battery again, and reload the same 714 OS from DM. No help from TMO online help, so I thought I would ask here.
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Apr 29, 2010
Is it normal for my 9700 to take more than 5 minutes to start up?? Its strange because not to long ago I used to do battery pulls or a soft reset and my device would be up and running within a minute or two!! By the time it load up my battery is almost drained!
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Jan 31, 2010
I've been reading a lot about people that have problems and in alot of these case a battery pull is a possible recommended fix.My 9700 runs fine.
The question I have is should I still pull it once in a while (i.e. once a month or so) even though I don't have any problems? Can I go months or years without pulling it if I have no problems?
Is pulling like rebooting your computer and it should be done once in a while whether needed or not?Are there those who pull it regularily just ot keep these BB in shape so to speak?
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May 2, 2010
Sure both restarts the OS, but are they the same in terms of ability to fix problems or mode of operation. Perhaps a battery pull is a 'full shutdown' so to speak but alt-caps-del is not? Or is there really no difference at all?
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Apr 2, 2010
Well out of the blue I got a JVM error today. Ive tried the battery pull etc but nothing, white screen just wont go away?I am pretty certain ive lost everything...Will I be able to restore it still from Blackberry desktop or is my phone screwed?
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Jul 1, 2010
Friend just bought the 9700 locked on T-Mobile, had it successfuly unlocked but the code was for Rogers while she wants it for Telus. She has the new code but I can't seem to get to the popup "Enter network MEP code" because at the Network line in "Sim" menu, it is marked disabled (unlocked). SO is there a way to lock it back to enter new code?
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Aug 11, 2010
Has anyone not able to open up My World in BlackBerry App World? I did 2 battery pull and I'm still not able to open it. Also I can't get Categories, Top Free, Top Paid or the Search icons to open either.
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Jan 11, 2010
Since 2 days ago my blackberry (BIS) isnt working anymore, edge s in small letters cant send or recieve bbm or mail messages calling my carrier didnt help and al the usual stuff as battery pull, reinstall os didnt work
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Jun 25, 2010
i've had this happen to my 8900, and thought there was something wrong with the phone, but after doing a official update from t-mobile on mt 9700 the same thing happens. whe doing a battery pull and the phone reboots. only on the main screen (the screen with all the apps and folders) the screen is completely blank or white and the only way i can see the folders or apps is by highlighting them. only happened after i updated it and only happens when doing a battery pull, once i reset the wall paper it will be fine until i do another battery pull. i already uninstalled and reinstalled my blackberry desktop and try to reload and that didn't fix it. anyone had this issue or know how to fix it.
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Apr 15, 2010
I had photos saved on my memory card i decided to pull my battery out and now all those photos are gone. is their anyway to get them back? why did it do that?
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Aug 23, 2010
I am really starting to get annoyed with this phone!!My wallpaper will not stay onto my home screen after a battery pull or a software reset!!! I don't get it! This is not new in terms of programming! What is the problem?? Is there a fix for this or am I stuck setting my wallpaper everytime i reset my phone?? C'mon RIM! This is a ridiculous problem that should of been fix before bringing the phone out! same thing for the 5 - 10 sec freeze after you enter your security password to unlock the phone! As well as the slow processing of cpu for certain activities! I'm sticking with this phone for now but i do not have a great feeling for this phone seriously!
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Feb 27, 2010
I'm a Blackberry 9700 (onyx) user. I have few problems that I would like to share. Please help me solving them if you happen to know the solutions.
1. Once every 4 or 5 days, my 9700 always gets frozen. Does it happen because I never reboot it?
2. And, everytime I do reboot or battery pull, the recently added contact details are erased from my contact list. But, recent SMS, emails, or BBM conversation are not erased at all.
3. When I open the contact list, it only shows one contact name (it seems like all other contact names are erased). Then, when I type any alphabet key, the contact list appears. But, still the recently added contact details (mentioned on problem 2 above) are missing.
Is it because I never update my platform version? I'm currently using version 5.1.0.91 and the BBM is the 5.0.0.330 version.
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Jan 12, 2010
I recently bought a Blackberry 9700 from T Mobile, 5,0,0,351 platform 5,1,0,98 and each time i try to scan a friends bbm barcode nothing happens. I have tried diffrent computer screens and diffrent positions, sometimes the phone just hangs and i have to do a battery pull. I have downloaded OTA the new bbm because my desktop manager woont update it. It is not a big issue but i was wondering why it isnt working.I dont know if its ok to post a diffrent problem but i thought it would be easier to get an answer then to make another post. The 2nd problem i have is with voice dialling, it doesnt load if it has a big number of contacts, i fixed it by deleting most of my contacts. It works fine now, but i waz wondering if there is a way to fix this so i can have more contacts.
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Apr 3, 2010
So i was at the gym and someone broke into my locker and stole my phone and wallet and 4-5 other people got their stuff stolen. I just care about getting the phone back.
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Feb 12, 2010
I have no signal in my office at work and therefore have to be on WiFi all day at work. My device restarts itself about every hour while I am on WiFi. It never seems to do it while I am on a call. My phone is essentially in an idle status. The screen goes to white and forces me to pull the battery in order for it to finish the restart. The other weird thing that happens is that the special Yahoo mailbox icon switches back to the default email icon after the restart and sometimes the service books are refreshed when this happens because the activation messages come through right after a restart.
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Sep 13, 2012
My blackberry curve 8520 froze so I did a battery pull and now it starts to load and then it stops half way.
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Jan 3, 2010
Do we still need to do a Batterie pull from time to time. I ve installed os .421 and since 15 days i haven t done a pull. I only past from 133MB to 131MB so the memory loss won t even be noticed compared to back in the days with the 9000.So my question is do we still need these apps like quick pull etc which i installed to my old 9000.How often should we do a pull every week? Every month?
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Jan 24, 2010
I recently upgraded to v5.0.0.411 and have had almost no problems so far. One problem I have had though is whenever I do a battery pull my battery instantly says it's drained upon starting back up. Today it went from 50% to 15% after one pull. I know it is a false reading because recently it went from around 50% to 3%(the yellow low battery light was flashing when I turned it back on as well), however, I was able to use the phone for hours after this and it remained at 3%. From what I've read I'm thinking this might be a problem with the battery or battery contacts? But it's strange that it started happening as soon as I upgraded my OS to 5.0. Any suggestions or info?
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Sep 20, 2010
Blackberry Bold 9000
V5.0.0.822 Platform 5.2.0.76
Whenever I do a battery pull my battery indication after reinsertion reads 0% and shows the battery as red. My battery indicator before the battery pull will read anywhere from 80% to 50% but after the battery pull the indicator changes to read zero and is shown in red. If I don't charge the phone it will die even though prior to the battery pull the charge was fine at 80% or so...
I'm pulling the battery because of memory shortages. I HAVE replaced the battery and I still get the same problem. Pulling the battery after this happens changes nothing. I've pulled the battery numerous times afterwards and I never get the battery indicator to read what it did before the battery pull. I don't dare pull the battery if I'm not near my charger as the phone will die in a matter of minutes...
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Jun 28, 2012
should do have a permanent wallpaper on my screen except the one that came with the phone, everytime i set a wallpaper of my choice and after some applications and downloads it reverts back to the wallpaper that came with the handset, i have already tried so many times without real success
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Dec 28, 2014
Sometimes my phone does this thing where sometimes it says its charging, but it isn't. That occurred around 45 minuets ago. I pulled the battery, like I always do to fix this problem, while my phone was at 2%. When I went to turn on the phone, the phone was un-responsive and would not turn on. It wont even show the charging icon. Just a black screen.
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Jan 1, 2010
I got my BB about 2 days ago. It worked fine for about half a day after being fully charged, but whilst using it, the screen froze. The power button wasn't functioning at this point so i removed the battery.
Having put the battery back in, the phone now won't turn back on. The red LED is not on at all, the device isn't being recognised through USB, im pretty stuck. Is there anything I can do or should I return it to get a replacement?
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Jun 21, 2011
I have about 5 icons with a ? on it. How would I get them to display the icon as a picture/ico? I can't tell what the icon is for without clicking on it & opening each one up. In doing so, I can tell you the missing ones seem to be:
explore music apps
explore rintone apps
explore video apps
Voice Notes Recorder
I think they went missing when I removed a theme. The theme went away but didn't put these back how they originally were. I had to get rid of the theme as it changed all the icons & being new to the phone, am still learning what the icons mean so when the theme changed them, it added to my confusion?
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Aug 3, 2010
after 1 month of this phone, I have had it, and want to sell it (probably ebay) and need to know how to clear all info off of it, and return to original new settings. Also, how do you clear the phone w/ blackberry so someone else can register it?
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Jan 13, 2010
I was downloading one of the twitter apps through appworld and my phone froze during the install phase. I let it sit for about 30 mins to see if it'll come back to life but it didn't do anything.
I removed the battery for 5 seconds and reinserted but nothing happend. I took out the SIM card and let it sit for 2 hours and still nothing, pluged the wall charger in the phone and no signs of life, no lights nothing!!
I bought it new from Rogers less then 12 months ago and am pissed that it died this soon!!I am looking for advice on how to fix this or a good deal on a 9700. The 3 larger providers in Canada want $700 for the 9700 but WindMobile is charging $450 and no contract, could I buy a WindMobile 9700 unlock and use it on Rogers?
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Apr 30, 2014
So yesterday my s5 froze while I was using it. I was simultaneously using whatsapp and viber. The screen went unresponsive, (but no black screen). I waited for 2-3 minutes but it stayed frozen at that point. I use nova launcher.
Long pressed power key, no response. Finally had to do a battery pull to reboot.
Is there any hard key combination I can use to recover the phone ?
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Nov 8, 2010
The track Pad of my BB bold 9700 doesn't work. I can click but I can't move the cursor. I just can see the first option in the menu but I can't move to another options. I changed the Track Pad and It doesn't worked. I think that maybe the problem is in the main board, I don't know.... Is there another way to move through the menu without using the trak Pad? I have tried taking the battery and sim card out and pressing metal plate.
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Jul 16, 2010
I did a battery pull last night and monopoly didn't push through to my phone. Is this a bad thing? My kid likes the game so I wanted to check it out. Do you have to be subscribed to something to have it? I am on verizon. I did notice that social beat or something like that did apear recently. Just wondering.
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