BB Bold 9700 :: Phone Restarts After One Hour When On WiFi
Feb 12, 2010
I have no signal in my office at work and therefore have to be on WiFi all day at work. My device restarts itself about every hour while I am on WiFi. It never seems to do it while I am on a call. My phone is essentially in an idle status. The screen goes to white and forces me to pull the battery in order for it to finish the restart. The other weird thing that happens is that the special Yahoo mailbox icon switches back to the default email icon after the restart and sometimes the service books are refreshed when this happens because the activation messages come through right after a restart.
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Jul 9, 2010
My AT&T Bold 9700 restarts itself every time I try to turn on the WiFi radio to connect to a wireless network. I beleive i'm running the latest OS that AT&T has: v5.0.0.602.
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Mar 19, 2010
I've come to dread restarting my phone (after deleting an app, to free up space). Every time I pull the battery, it's like playing russian roulette with my phone. When it restarts, it goes back to that original wallpaper that my bb bold2 had, and then the trackpad won't work. Even if I click down once to activate the trackpad, nothing moves on my screen. It almost always ends with me having to do a second battery pull, which is really nerve-wracking. It's like there's some sort of SEVERE lag going on. And if it does begin to work after a battery pull, it takes like 6 minutes to begin working.
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May 26, 2011
my BB restarts automatically with any setting done for rebooting atleast 2times a day.plz assist me for the same probelm n my contacts also get deleted automaticaly from my address book.
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Oct 24, 2010
I have a SE, Vivaz mobile phone. I buy it 3 days ago. I liked phone very very much. But I had a problem that When I tried to connect WiFi, phone started to search WiFi, after it waited 5-7 seconds and it restart. I updated firmware via Update Service. but it restarted it again again. What is the possible problems? Is it software problem or hardware problem?
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Mar 8, 2010
My BB Bold 9700 automatically shutdowns and restarts on its own on an hourly basis?
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Jul 24, 2010
I have had the Bold 9700 since like the end of May 2010. This is actually my 2nd one because the first one I got was defective (the 3/R button didn't work)..so I got a new Bold 9700 via DOA. Two days ago, I noticed that my phone would restart when i press the two volume buttons at the same time. If I press one of them, it still works perfectly. However, I use a case so sometimes I accidentally hit the two volume buttons together and my phone reboots.I'm not too sure if this problem just started to occur like recently because I never noticed if I ever hit the volume keys together at the same times before. I don't think it's a software problem but I'm running on the original Rogers OS 5.0.0.351. I never bothered to upgrade because .351 seems to work pretty well already.
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May 12, 2012
My iPhone is chiming every hour on the hour and I don't know how to turn it off. It started suddenly two days ago.
Info:
iPhone 4S, iOS 5.1.1
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Sep 2, 2010
So I have owned a Black Bold 9700 for a while now and about 2 months ago I switched to a White 9700. I would always get at least one day out of my battery in my black 9700. And I was with my white 9700 as well until about 2 weeks ago.I rarely talk on my phone but I am a heavy user with BBM, text and email and a bit with Facebook which I know uses a lot of battery... I have about 90 contacts on BBM and use it constantly everyday -- chatting with 4 to 5 ppl at a time constantly. However, I'm lucky if my battery lasts from 11am until 5pm anymore. I have tried about 3 different batteries and they all have the same issue. I just upgraded my software from .743 to .862 last night.
And I switched over to a brand new OEM battery 2 days ago. I charged my phone overnight and powered it on at 11am and now at 2:14pm I'm sitting at 75% battery life.I don't have many apps on my phone besides Facebook and Weather Eye. The only apps I ever have running everyday are the ones that have to be running constantly (BBM, Phone, Browser, Messages). I rarely even browse the internet and I don't have Bluetooth or Wi-Fi enabled. However, I am always running on 3G.
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Aug 14, 2010
My phone has the 2.1 update-1 and is branded via t-mobile (The Netherlands).
In the recent month I have about 10-15 restarts a day, also used SEUS to reinstall the software about 7 times and it gives the same result.
When 3G or Wifi is turned off I can use every app without problems, as soon as I turn 3G of Wifi on the phone crashes, restarts, input my pincode, freezes, restarts and that repeats about 5 times before I can turn off the 3G or Wifi.
Is there a known problem with this phone and the radio transmitter/receiver?
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Mar 18, 2010
Model: 9700
Carrier: Bell Mobility
OS: v5.0.0.545(Platform 5.1.0.140)
I just got this new Blackberry 9700. When I got to Advanced Options > About it says "smartphone (3G, WiFi)" on the 2nd line. However when I goto "Manage Connections" I don't see any options for WiFi. Any ideas what is going on? How do I use WiFi? Just an FYI, I just recently upgraded to this OS, but even with the other OS the options was not there.
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Mar 23, 2012
Bold 9700 -When I try to turn on wi-fi, the check box will appear checked for a few seconds and then just disappear, leaving the wi-fi off. When trying to search for wi-fi network, I get a message asking me to turn on wi-fi to perform scan; I click ok, then after 20 seconds or so, an error message appears stating that wi-fi can"t be turned on.
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Jul 24, 2010
I have a blackberry bold 9700 and i got it a few days ago and every since then ive been trying to get the wifi working.The phones unlocked by the way. I set up the wifi fine but in manage connections i have my network in green beside my wifi and a white tick to the right and its supposed to be a green checkmark im assuming. No matter what i do my wifi symbol wont light up white its still grey and i set up the wifi and it says it succesfully connected but still no wifi. Is it my phone settings or my internet or my phone i dont know right now im so confused. and i have a linksys router and im with roger
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Mar 8, 2012
WIFI features are not available in Manage connections. Only Bluetooth and Mobile Network.Having said that I cannot access WIFI in my blackberry phone. How come this is not available.How can I setup the wifi?
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May 27, 2012
I am currenlty with some friends. everyone can connect to the wi-fi but me 6 pc, four iphone etc.even my pc but not my blackberry< It shows the network and the status is connected but the wi-fi icon is never white
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Jun 16, 2010
I've E72 for few weeks. In general,I'm satisfied with what I get. A major exception is a strange resets I've almost allways during browsing over WiFi. Browser isn't an issue,it happens with both Nokia browser and Opera. It doesn't happen when I connect with mobile provider GSM. When I run email client over WiFi it works perfectly,well except it restarted once or twice when tried to handle large html messages with big attachments.
Phone OS / firmware is a last version.
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Feb 26, 2015
Wifi doesn't turn On, even after several restarts but my bluetooth and mobile data works well...
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Jun 15, 2011
I'm trying to see if anyone else is having this issue. My Wifi Xoom will not stay powered off. I tell Android to shut down and it does, but then immediately powers back on. Has anyone seen this before? I have sent the device back to repair 2 times now and I get it back and it is fixed for a day or two and then starts rebooting itself again! (Note: I'm not talking about random reboots, just when I try to turn it off. I need to turn it all the way off so I can save battery, can't charge every day).
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Jul 9, 2010
I've downloaded a few apps from the store onto my Bold 9700 (Twitter, Facebook, Opera mini etc) and have no problems as long as I'm in WiFi range. Once outside this I can't use them without getting a message about them being a WiFi service and to check connection.
My browser preference is set to "Hotspot browser" but even when I change this to 3G I still get the same message. None of the applications seem to have browser setting preferences so I'm not sure how I can get round the problem.Does anyone know of a settings page somewhere that will fix this?
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Apr 26, 2010
Had this BB9700 for 2 weeks now, still struggling coz I can't connect to any WiFi. At home, even I turned the WiFi on it will only show white mark and the WiFi logo is still gray. When I try to scan for network to other areas it will ask for hotspot login. My friend can easily connect to her WiFi at home using the BB 9000
I cant understand. Do I need to setup anything?
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Jul 9, 2010
I just got brand new white bold 9700 yesterday from Rogers Wireless and tried to setup WiFi at home. I have BIS data plan and my laptop can use wireless connection without any problems. The phone did found my modem and I put WEP password correctly but it shows white dash and the WiFi icon on screen shows gray. I've been talking with Rogers technical support guys 3 times:
First time they asked me to turn off the phone, take out battery and put it back, delete profile and reset, it failed
Second time: turn off my modem and reboot it, it didn't work neither
Third time: they asked me to download desktop manager and handheld code file to reinstall OS. But I found that the link they gave me is desktop manager 4.6 which is older than mine (the CD comes with the phone is desktop 5.0.1). I have my laptop (Windows vista x64) installed desktop manager 5.0.1 via CD, and I downloaded the 4.6 version and installed it on my desktop pc (windows XP ). But I hesitate to connect my cell to either of them to continue. I don't want to mess up my cell OS. To me it doesn't make sense for me to reinstall OS and even down version from 5.0 to 4.6.
Right now I use my BIS data plan to do everything(check email, BBM so far). I've searched other posts and tried other things like run diagnoses tests, turn mobile network off and WiFi off, back on, delete WiFi profile, rescan put it back, take out battery. None of those worked. Still the icon of WiFi on screen is gray.
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Feb 10, 2010
I have a BlackBerry Bold 9700, I have WiFi Internet in my Home and Office, I Installed Yahoo MSG, Google Talk, Windows Live from BB website, but when I click on sign in button on all of these Instant messaging, and error displayed. "Service not Enabled for this handheld". I don't have any Data Plan on my Sim card, but I still have WiFi Internet and I can browse with my BlackBerry.
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May 9, 2010
I have a bold 9700 that I just purchashed from Wind Mobile. I also have a WRT160N Linksys modem. I can connect to the wireless connection and I have verified that my phone's settings are on the hotspot browser. I have entered my BB pin into the basic wireless settings when i type access my network system at 192.168.1.1 but nothing seems to work. I always get "invalid address:"
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Oct 5, 2012
My BB9700 is not getting connected to IM such as GTalk, YMsgr, Facebook via WIFI. I do know that it requires BIS services but how come Internet websites are getting connected thru browser via same wifi..
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Jan 14, 2010
I have a Bold 9700 recently bought about 4 days ago... At first all the communication channels works fine i.e. Mobile Network, Wifi and Bluetooth. Suddenly this morning the wifi stop working. I'm unable to switch the wifi on even clicking on it many times.
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Mar 23, 2011
I recently upgraded my bold 9700 to OS 6. I want to use WiFi as default browser. In OS 5 there was option to set the default browser. Is it possible to set Wifi as default browser in OS6?
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Feb 8, 2012
My 9700 achieves a steady 6+ mb and my new 9780 unbranded (RIM) struggles to achieve 2mb. I have tried router channel changes and WPA - WEP and removing all security. The results remain the same.
I have been to other wifi locations with both phone's and test results are the same with the 9780 always being slower.
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Apr 24, 2010
everytime when i try to use wifi to access internet either using browser to surf, accessing the facebook or Internet applications using wifi, the phone screen goes dim, and goes back to the main screen (the wlan is automatically off when the phone restarts).i have tried upgrading the firmware, but the problem still persist. the storekeeper says this is a phone bug, and there is nothing nokia can do.
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Feb 10, 2010
Anybody figure out how to use 3G/Edge to mimic wifi for UMA use? Essentially, using 3G for free UMA minutes? Would be easier than using GV but same thing.
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Feb 16, 2010
When i login in to either Slacker or XM radio streams using my wi/fi connection it only works for about 20 -30 minutes. Then it stops playing and i have to do a battery pull. to get it to start again. Is there a setting that limits the amount of data that can be streamed using wifi? It is really annoying, considering how long a reboot takes.
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Sep 18, 2010
I cannot recall if my WiFi here ever worked since my network carrier here has a promo wherein I pay 50php for 1 day of internet usage. But then, I realized that we had WiFi here at home, well not always. But the main problem is, it doesn't work on my bb. It reads my WiFi router(linksys) but the WiFi icon doesn't turn white. it's always gray.
That's odd because when I'm scanning for networks and I connect, it always says "WiFi setup complete" But it doesn't show a check mark, it just shows a dash mark. I tried to look for a problem and when I go to services status, my Blackberry internet service is not connected. But I have an active profile of linksys.
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