BB Bold :: WiFi Much Slower On The 9780 Than 9700?
Feb 8, 2012
My 9700 achieves a steady 6+ mb and my new 9780 unbranded (RIM) struggles to achieve 2mb. I have tried router channel changes and WPA - WEP and removing all security. The results remain the same.
I have been to other wifi locations with both phone's and test results are the same with the 9780 always being slower.
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Feb 20, 2010
My 3Gs is simply slower on WiFi signal vs 3G. I can go to a site with 3G and move faster and load quicker than when on WiFi. Now, I'm a goob when it comes to understanding things so, maybe the WiFi is slower due to people using it, etc.
But in typical fashion at the airport, restaurant, etc., 3G is what I usually use to search and do things on. Of course, at home, I cannot test it as we only have an Edge signal...
Any idea if I am correct in feeling the WiFi should be faster than the 3G signal?
I'm on 3.1.2 (7D11) and Carrier 5.6
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Aug 28, 2011
I'm trying to migrate my contacts from my old BB (9700) to my new one (9780) but I couldn't find how.
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Aug 1, 2011
Ive had my bb bold for a year now and all has been fine until a few days ago when it stopped using my wifi (although it says its connected as have wifi name on home page). On the service status page it says the BIS is connect by mobile network and BES is not connected.............normally they are both connected by wifi.
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Aug 25, 2011
ma data service is not activeso when i connect my bb to my wifi it is not getting connected,but it shows full wifi range ,when i click on my app world it says that " the data service is not operational "
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Oct 10, 2011
I changed my blackberry from bold 9700 to 9780 and I am trying to activate my email for the last 10 hours but it has not been possible. Also using blackberry desktop software I tried to restore backup from my old phone to the new one but it has not updated my bbm. The previous bbm contacts are there but I cant send a message to anyone. Do I need to add all of them again?
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Aug 31, 2011
I bought my phone from Amazon (unlocked version) and as such I dont have the T-Mobile factory software installed.On my old phone I could specify to pick wifi over mobile network.
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Aug 10, 2012
I have had my BB 9780 for years, when going abroad I use to receive emails and using BBM by WIFI only and this has for years been working without any problems.For some reason this year when going abroad it doesn't work anymore, I have tried several WIFI networks (some even same as I use to be able to use before)I have 2 email addresses, a Hotmail and a company email address.I have no problem using my browser, going to various web-pages - only emails and BBM service is dead ....?I have checked for software updates, and do now have software version 6.0 bundle 2534.
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Oct 26, 2011
from yesterday i have a blackbberry 9780 with orange bb data plan. i disable the data services from my provider and i try to connect to internet via wi-fi and doesnt work, it say's "data services are disabled. go to mobile network to enable." i tryed on 2 different wi-fi routers. when i browse internet with 2g/3g newtork it works fine.
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Sep 25, 2012
Unable to browse websites on wifi with my BB Configuration:-Successfully connected to wi-fi devices at home & officeStatus of supporting service books is OK. i.e. IPPP for 5, Wi-fi TCP browser, Wi-Fi TCP/IP Transport
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Sep 15, 2012
got bb bold9780 i tried to use wi-fi , all my tries failed ,,,,i get connected but always not working ,,,i have my own router , home network , i tried to enter pin and register the device to my wirless router , it didnot work out
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Aug 24, 2011
I have BB9780 (v6.0.0.285) when Im connected to wifi whether at home any where else it keeps disconnecting every minute or two even though its not in standby mode. I cannot download larger files or watch video stream most of the time because wifi connection dropping from my device, and if I download through carrier it will cost me a lot. I tried to reset network but no use.
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Dec 13, 2011
Got Bold 9780 on Orange UK Network it can not hold a call whilst wifi enabled on any wifi network Urgent as I have to return the phone tomorrow under warranty
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Oct 18, 2011
Why can't I access internet using wi-fi on my Blackberry Bold 9780
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Jun 1, 2012
I need help with my bb 9780. I got bbm on july 4th and it was working fine until i had to leave the house and it stopped working because there was no wifi connection. Isnt bbm supposed to work wherever? whenever? once you haeve the add-on that is. I dont know what to do. I talked to Fido and they tried everything. I pulled out the battery thrice, and turned off my phone 5 times. Nothing happened. They asked me to contact blackberry offices
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Aug 31, 2011
I am connected to my home wifi on the phone, but for some reason when I am browsing the web or trying to download apps from bb app world it uses my mobile network data services. Is there a way I can specify the phone to pick up wifi over the Mobile Services when connected to a wifi Network?
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Mar 18, 2010
Model: 9700
Carrier: Bell Mobility
OS: v5.0.0.545(Platform 5.1.0.140)
I just got this new Blackberry 9700. When I got to Advanced Options > About it says "smartphone (3G, WiFi)" on the 2nd line. However when I goto "Manage Connections" I don't see any options for WiFi. Any ideas what is going on? How do I use WiFi? Just an FYI, I just recently upgraded to this OS, but even with the other OS the options was not there.
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Mar 23, 2012
Bold 9700 -When I try to turn on wi-fi, the check box will appear checked for a few seconds and then just disappear, leaving the wi-fi off. When trying to search for wi-fi network, I get a message asking me to turn on wi-fi to perform scan; I click ok, then after 20 seconds or so, an error message appears stating that wi-fi can"t be turned on.
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Jul 24, 2010
I have a blackberry bold 9700 and i got it a few days ago and every since then ive been trying to get the wifi working.The phones unlocked by the way. I set up the wifi fine but in manage connections i have my network in green beside my wifi and a white tick to the right and its supposed to be a green checkmark im assuming. No matter what i do my wifi symbol wont light up white its still grey and i set up the wifi and it says it succesfully connected but still no wifi. Is it my phone settings or my internet or my phone i dont know right now im so confused. and i have a linksys router and im with roger
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Mar 8, 2012
WIFI features are not available in Manage connections. Only Bluetooth and Mobile Network.Having said that I cannot access WIFI in my blackberry phone. How come this is not available.How can I setup the wifi?
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May 27, 2012
I am currenlty with some friends. everyone can connect to the wi-fi but me 6 pc, four iphone etc.even my pc but not my blackberry< It shows the network and the status is connected but the wi-fi icon is never white
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Jul 9, 2010
I've downloaded a few apps from the store onto my Bold 9700 (Twitter, Facebook, Opera mini etc) and have no problems as long as I'm in WiFi range. Once outside this I can't use them without getting a message about them being a WiFi service and to check connection.
My browser preference is set to "Hotspot browser" but even when I change this to 3G I still get the same message. None of the applications seem to have browser setting preferences so I'm not sure how I can get round the problem.Does anyone know of a settings page somewhere that will fix this?
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Apr 26, 2010
Had this BB9700 for 2 weeks now, still struggling coz I can't connect to any WiFi. At home, even I turned the WiFi on it will only show white mark and the WiFi logo is still gray. When I try to scan for network to other areas it will ask for hotspot login. My friend can easily connect to her WiFi at home using the BB 9000
I cant understand. Do I need to setup anything?
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Jul 9, 2010
I just got brand new white bold 9700 yesterday from Rogers Wireless and tried to setup WiFi at home. I have BIS data plan and my laptop can use wireless connection without any problems. The phone did found my modem and I put WEP password correctly but it shows white dash and the WiFi icon on screen shows gray. I've been talking with Rogers technical support guys 3 times:
First time they asked me to turn off the phone, take out battery and put it back, delete profile and reset, it failed
Second time: turn off my modem and reboot it, it didn't work neither
Third time: they asked me to download desktop manager and handheld code file to reinstall OS. But I found that the link they gave me is desktop manager 4.6 which is older than mine (the CD comes with the phone is desktop 5.0.1). I have my laptop (Windows vista x64) installed desktop manager 5.0.1 via CD, and I downloaded the 4.6 version and installed it on my desktop pc (windows XP ). But I hesitate to connect my cell to either of them to continue. I don't want to mess up my cell OS. To me it doesn't make sense for me to reinstall OS and even down version from 5.0 to 4.6.
Right now I use my BIS data plan to do everything(check email, BBM so far). I've searched other posts and tried other things like run diagnoses tests, turn mobile network off and WiFi off, back on, delete WiFi profile, rescan put it back, take out battery. None of those worked. Still the icon of WiFi on screen is gray.
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Feb 10, 2010
I have a BlackBerry Bold 9700, I have WiFi Internet in my Home and Office, I Installed Yahoo MSG, Google Talk, Windows Live from BB website, but when I click on sign in button on all of these Instant messaging, and error displayed. "Service not Enabled for this handheld". I don't have any Data Plan on my Sim card, but I still have WiFi Internet and I can browse with my BlackBerry.
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May 9, 2010
I have a bold 9700 that I just purchashed from Wind Mobile. I also have a WRT160N Linksys modem. I can connect to the wireless connection and I have verified that my phone's settings are on the hotspot browser. I have entered my BB pin into the basic wireless settings when i type access my network system at 192.168.1.1 but nothing seems to work. I always get "invalid address:"
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Oct 5, 2012
My BB9700 is not getting connected to IM such as GTalk, YMsgr, Facebook via WIFI. I do know that it requires BIS services but how come Internet websites are getting connected thru browser via same wifi..
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Jan 14, 2010
I have a Bold 9700 recently bought about 4 days ago... At first all the communication channels works fine i.e. Mobile Network, Wifi and Bluetooth. Suddenly this morning the wifi stop working. I'm unable to switch the wifi on even clicking on it many times.
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Mar 23, 2011
I recently upgraded my bold 9700 to OS 6. I want to use WiFi as default browser. In OS 5 there was option to set the default browser. Is it possible to set Wifi as default browser in OS6?
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Jul 9, 2010
My AT&T Bold 9700 restarts itself every time I try to turn on the WiFi radio to connect to a wireless network. I beleive i'm running the latest OS that AT&T has: v5.0.0.602.
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Feb 10, 2010
Anybody figure out how to use 3G/Edge to mimic wifi for UMA use? Essentially, using 3G for free UMA minutes? Would be easier than using GV but same thing.
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