BB :: Bold 9780 Not Connecting To Wifi Or BES
Aug 1, 2011
Ive had my bb bold for a year now and all has been fine until a few days ago when it stopped using my wifi (although it says its connected as have wifi name on home page). On the service status page it says the BIS is connect by mobile network and BES is not connected.............normally they are both connected by wifi.
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Aug 25, 2011
ma data service is not activeso when i connect my bb to my wifi it is not getting connected,but it shows full wifi range ,when i click on my app world it says that " the data service is not operational "
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Oct 11, 2011
Just tried yesterday and today to connect my 9780 to my PC and the message I get on my phone is that the cable is not working!! tried 3 different cables but to no avail, also installed software direct from Blackberry website rather than from the disc supplied with my phone - could this be due to the problem with BBM and e-mails or do I have a different prob. If so how do I solve it - novice Blackberry user and getting crosser by the minute. Also I have tried the battery pull trick to no avail!!!
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Sep 18, 2012
The Bluetooth of my bold 9780 stop connecting to other Bluetooth device and other device can not see my Bluetooth too.Have tried all possible means, yet is not working.
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Aug 31, 2011
I bought my phone from Amazon (unlocked version) and as such I dont have the T-Mobile factory software installed.On my old phone I could specify to pick wifi over mobile network.
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Aug 10, 2012
I have had my BB 9780 for years, when going abroad I use to receive emails and using BBM by WIFI only and this has for years been working without any problems.For some reason this year when going abroad it doesn't work anymore, I have tried several WIFI networks (some even same as I use to be able to use before)I have 2 email addresses, a Hotmail and a company email address.I have no problem using my browser, going to various web-pages - only emails and BBM service is dead ....?I have checked for software updates, and do now have software version 6.0 bundle 2534.
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Oct 26, 2011
from yesterday i have a blackbberry 9780 with orange bb data plan. i disable the data services from my provider and i try to connect to internet via wi-fi and doesnt work, it say's "data services are disabled. go to mobile network to enable." i tryed on 2 different wi-fi routers. when i browse internet with 2g/3g newtork it works fine.
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Sep 25, 2012
Unable to browse websites on wifi with my BB Configuration:-Successfully connected to wi-fi devices at home & officeStatus of supporting service books is OK. i.e. IPPP for 5, Wi-fi TCP browser, Wi-Fi TCP/IP Transport
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Feb 8, 2012
My 9700 achieves a steady 6+ mb and my new 9780 unbranded (RIM) struggles to achieve 2mb. I have tried router channel changes and WPA - WEP and removing all security. The results remain the same.
I have been to other wifi locations with both phone's and test results are the same with the 9780 always being slower.
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Sep 15, 2012
got bb bold9780 i tried to use wi-fi , all my tries failed ,,,,i get connected but always not working ,,,i have my own router , home network , i tried to enter pin and register the device to my wirless router , it didnot work out
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Aug 24, 2011
I have BB9780 (v6.0.0.285) when Im connected to wifi whether at home any where else it keeps disconnecting every minute or two even though its not in standby mode. I cannot download larger files or watch video stream most of the time because wifi connection dropping from my device, and if I download through carrier it will cost me a lot. I tried to reset network but no use.
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Dec 13, 2011
Got Bold 9780 on Orange UK Network it can not hold a call whilst wifi enabled on any wifi network Urgent as I have to return the phone tomorrow under warranty
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Oct 18, 2011
Why can't I access internet using wi-fi on my Blackberry Bold 9780
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Jun 1, 2012
I need help with my bb 9780. I got bbm on july 4th and it was working fine until i had to leave the house and it stopped working because there was no wifi connection. Isnt bbm supposed to work wherever? whenever? once you haeve the add-on that is. I dont know what to do. I talked to Fido and they tried everything. I pulled out the battery thrice, and turned off my phone 5 times. Nothing happened. They asked me to contact blackberry offices
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Aug 31, 2011
I am connected to my home wifi on the phone, but for some reason when I am browsing the web or trying to download apps from bb app world it uses my mobile network data services. Is there a way I can specify the phone to pick up wifi over the Mobile Services when connected to a wifi Network?
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Aug 14, 2011
I have a blackberry bold 9900 and trying to use my home wifi connection. However, when i connect to my home wifi i cannot go to internet,BB app world and emails.
The device request to open data service to navigate on internet. how i do use wifi connection for internet and emails without using my data network.
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Dec 4, 2011
I got my 9900 in August and haven't had this problem before. I can connect to my WiFi -- it shows as connected, strong connection etc. But when I try to go to any site on my browser I get "Unable to find the requested server. This is on my home wifi. But my laptop and WiFi are still fine so it's only on my phone. However, I discovered I am able to connect to other wifis - just not the one at home. The problem originated right when I was downloading some software upgrades. I wasn't really paying much attention to what I was doing and I'm not even sure how I got into downloading these upgrades because I'd never done that before. Anyway, one of the downloads seemed to have got stuck mid-way through downloading.
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Jun 10, 2011
BIS not connecting via wifi BUT!!!! at school with their wifi it works why and what can I do?
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Jun 7, 2011
ive been trying to connect my phone to my wifi since last night but the box is still greyed out. its not my internet because other phones in the house can get connected to the wifi but we have another blackberry which cant connect to the wifi either.
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Mar 7, 2010
Just upgraded from a pearl to a curve and al of a sudden am experiencing this apparently common problem. Sorry if this is a new topic on an old subject but I am at the end of my tether trying to find a solution.
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Dec 16, 2011
I just arrived canada and i've connected my torch to a wpa personal wifi,,,, the browser works fine but my bbm is not working,what to do to connect the device to bbm?
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Apr 27, 2015
My LG G3 with Android 5.0 does not automatically connect my WiFi. I have set my WiFi to remember my phone. When I come back from a walk I always have connect to my WiFi manually.
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Mar 6, 2010
my mogul cant seem to connect to my home wifi connection. any ideas? i have a linksys wrt110 B/G/N router
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Mar 29, 2012
My iPhone 4s is not connecting to wi-fi and i've done everything-reset, iTunes synch, hard reset etc..
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Apr 21, 2012
My husband's iPhone 3GS isn't connecting to our wifi even though the network is showing in his list of networks. Both my iPhone 4s and my son's iPod touch are connecting ok. I've switched his wifi on and off, switched the phone on and off and reset network settings but it is still not working. In my wifi options our network has a tick against it but on his the processing circle thing is against it.
Info:
iPhone 3GS (8GB), iOS 5.1
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May 11, 2012
It says on settings "No Wi-Fi" , why is that? I am at home and there is Wi-Fi.
Info:
iPhone 4S, iOS 5.1.1
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May 17, 2012
when i try and connect it to my WiFi it doesnt do anything. By this i mean that it doesn't connect but also an error message doesn't pop up. The little loading icon just stays there the whole time and doesn't make any progress. It has been like this for about 2 or 3 weeks now and i haven't updated it or done anything that might have caused this problem. Occasionally i do get the blue signal lines at the top of my screen but they disappear as soon as i try and do something with the internet. I am currently on version 5.0.1.
Info:
iPhone 4, iOS 5.0.1
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May 24, 2012
it does not coonect at all does not even list the wifi even though wi fi is on my iPhone 4s does not connect to wifi suddenly at all it does not even show the wifi available. it doesn't even let them pop up as a list, and my wifi is on I've tried everything resting, restoring nothing works it just does not even recognize
Info:
iPhone 4S
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May 31, 2012
My iphone is not connecting to the wifi anymore
Info:
iPhone 4S
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Jun 18, 2012
im trying to connect my wifi to my phone but it keeps saying "unable to connect"
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Jul 11, 2011
every time I connect my torch through wifi it knocks my internet off on my modem so I cant connect via home computer of blackbery I have a D link with talk talk, I have contacted them but with no help?
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