BB Curve 8300 :: How To Clear Everything Back To Original Blank Phone?
Aug 3, 2010
after 1 month of this phone, I have had it, and want to sell it (probably ebay) and need to know how to clear all info off of it, and return to original new settings. Also, how do you clear the phone w/ blackberry so someone else can register it?
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Sep 9, 2010
A friend gave me their old Blackberry but it was used for his work email and was set up with a password just to access the phone. He doesn't remember the password. I put a new sim card in, but is still asking for the password. We tried 4 different ones. On the 5th it warns you that your program will be deleted. We haven't tried the 5th password. It we do will it erase information in the sim card?
Is there a way to clear everything out of memory and reset the Blackberry to it original defalut settings.I tried pulling out the battery with the phone on, but that doesn't do any good.
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Aug 1, 2010
People can call me and it also vibrates and stuff when i receive messages but the only thing i can do is use the voice activation button on the side nothing else works and the screen stays blank. I've been trying to turn it off and on using the power button and even tried removing the battery but nothing seems to be working. Anyone have any ideas on if and how this problem can be fixed?
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Feb 27, 2010
My Curve has developed a camera issue.It worked fine within the last 2-3 months (but I havent used it for a while) and has been working up to that point with no issues.When I go to take a picture, I can see the image, but it has a red, "negative" type tint to it.Also, it appears that the "low light" function of brightening the image up does not engage or work.When I take the picture, the flash will flash, but the image displayed on the screen at that time displays a solid white (blank) screen. I can not take another picture from there. it seems like the app might be locked up.The only thing I can do at that point is to press the red cancel button which brings me back to my home screen.The picture is not saved. I can then take another picture, but the same thing happens.The video camera works, but has the same "red tinted", negative type of image on it.It will record, and playback but the image appears as it is ciewed in the viewfinder. With the red tint/negative type of image. Sound is fine. I can also view previously recorded picture and videos with prefect clarity.The pone works properly in all other aspects and the only issue I have ever had with it has been a battery. I replaced thre battery two weeks ago because it would go dead quickly. The new battery works well.I have done a full battery pull. No change to the camera issue.Any thoughts?
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Mar 18, 2010
I have a 8350i through Nextel. A couple of weeks ago my BB shut itself off and then turned itself back on. I did not think much of it until it started happening very frequently. When I say frequently, I mean every 10 minutes. Quite frustrating for a phone that I use for work. I took it to a local service department but they did not know what was going on so they just swiped the software and reloaded it. This resolved the issue for about 24 hours and then it has started again. It was sporadic again with about a day between each one but it has since become a very frequent issue again. It is happening about 5 times a day that I know of.I am currently running Version 4.6.1.313.
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Mar 31, 2010
How do I get the backlight to work? It lights up when powering on, but will not work anyother time. Very frustrating when I have no light.
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Jun 24, 2010
security wipe (not done on purpose ) deleted all my contacts but nothing else . Is there any way by any means to get them back ? No sink backup was mad prior to this and just now have a computer to use to do this or anything else . the security wipe had something to do with spelling blackberry and entering a password . The reason was to delete a certificate but once I enetered the password the screen went white ----a progress bar appeared and when it was done and rebooted all my contacts were gone and the cert was still there.
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Mar 11, 2010
I had to wipe my phone and have everythign set back up. When i did the email set up and entered my yahoo info, it all worked BUT i dont have my yahoo mail icon. I have the generic email icon (envelope with globe). I want to get my yahoo mail icon back, any ideas?
-Blackberry Tour 9630
-5.0.0.484 OS
US Cellular Customer
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Mar 19, 2010
I've come to dread restarting my phone (after deleting an app, to free up space). Every time I pull the battery, it's like playing russian roulette with my phone. When it restarts, it goes back to that original wallpaper that my bb bold2 had, and then the trackpad won't work. Even if I click down once to activate the trackpad, nothing moves on my screen. It almost always ends with me having to do a second battery pull, which is really nerve-wracking. It's like there's some sort of SEVERE lag going on. And if it does begin to work after a battery pull, it takes like 6 minutes to begin working.
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Sep 4, 2011
Sooo screen goes blank then everything comes back on and everything has gone contacts/bbm contacts/pictures/music everything im told my memory card is prob full so wiped my phone
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May 5, 2010
So, I'm pretty sure my phone is fried - thanks to the wireless software update that my phone told me to download yesterday from Blackberry.Little update icon pops up on the screen telling me that there's a software upgrade of high importance so I tell it to download over the air. About half an hour later, my phone starts flashing and comes up with a quick screen that says "rolling back java" with a status bar that stays at 99% and then power cycles and does the same thing. I had to take the battery out - it's power cycling every minute at least. It won't do anything else, and my blackberry desktop software doesn't recognize it. I left the battery out overnight so the power cycling didn't drain the battery and as soon as I put the battery back in, it just goes back to its little java msg and power cycling.Any ideas? I will be taking it in to Telus later today. I'm assuming that it will have to be sent away and re-flashed and I will have lost everything on it.
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Nov 10, 2011
so i have a blackberry curve and randomly it just turns to a white screen and becomes unresponsive. When i take the battery out it has a white screen with a box, like the one that shows when its loading and then eventually it turns back to the blank white screen.Then only way i can get the phone to turn back on is by plugging it in the charger. Then again it randomly goes back to the blank white screen while im using it
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Jan 4, 2010
I accidentally saved a bunch of messages that I want to move back to the main message folder, but I can't see a way to move even 1 message back, let alone doing a group move.
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Apr 29, 2010
All my pals are suddenly getting into Blackberry Messenger. For some reason i do not have the icon on my 8300 and whenever i try to download it i get a not compatible message back. can anybody out there help at all?
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Jun 11, 2011
I now want to reset my phone to its original state, I want it to be like it was when I got it out the box.
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Mar 8, 2010
I am wondering if there is a way to copy games from one blackberry phone to another. Both my husband and I got new bb - his is 8320 and mine is 8310. When everything was transfered from our old bb i lost all of the games that were on mine but all of his transfered. Is there a way for me to copy the games using either the desktop manager or Bluetooth? Or is there another way as I am having alot of difficulties downloading new games to transfer from the desktop manager to my phone?
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Jan 18, 2010
Recently blackberry desktop manager asked me to upgrade my OS and so I did. Next thing I know is that all my contacts have no more phonenumbers. However WHen I dial a number or if someone calls me the name shows up.Anyone know what the problem is?
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Jun 30, 2010
I am trying to upload a cellphone spy program on my phone and i don't know how to upload from pc to phone.
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Aug 10, 2010
Is there any way to prevent my phone (Curve 8310 running OS v4.5) from going into standby mode when it is snapped into a magnetic holster? The BoxWave holster I just bought has a magnet - I can insert the phone either face-in or face-out. But I would like to keep the phone from going into standby mode when inserted face-out so I can simply use the phone while it is in the holster (without having to remove it first). As it is, I can't even answer the phone without taking it out of the holster.
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Jan 2, 2010
I recently noticed a new icon on my phone that only shows up when making calls. It shows up in the top right hand corner of the screen and looks like the service signal bar graph only reversed w/ the larger bars on the left and getting smaller moving right. They also have a white plus sign at the top of each blue bar, background is a black box. Anybody have any idea what this is for and why it only recently came about?
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Jan 11, 2010
I tried to watch a video on foxsports.com and the following message comes up:"no video format for your phone".There seems to be no other issues with the site (thumbnails and article is clear).Is there any way I can watch videos from this site (or any site that gives this message)?
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Feb 23, 2010
I got a BB 8310 from my girlfriend. While tryin to update to simply sync my music to the phone, i decided to update the phone's software which has turned into a disaster! While updating, during the screen where it says "DO NOT UNPLUG", the faulty USB cable came out leaving the phone unfinished. Now all the phone does is blink with a red light. It does NOT come on at all. The screen remains black. When its plugged in to the computer now, it doesn't read its a BlackBerry. It says "USB device not recognized".
Now I know that during the installation the phone's system files where probably deleted. And not replaced. So what now? Is there something I can do to have the phone recognized by my computer? It was backed-up before the new installations took place, but does not help because the computer is not recognizing the phone. HELP PLEASE! I would hate to lose my new BlackBerry before I actually get to enjoy it.
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Aug 5, 2010
Every so often, I check Outlook and notice e-mails that were never received on my Blackberry.Here's what I know:
1) the problem only rarely occurs, so I can't recreate it for others to see
3) a user can send me dozens of e-mails without a problem, then inexplicably one will go missing (so it isn't a single user issue)
4) carrier is Verizon they claim it is Yahoo's issue, because no other e-mails are effected (I use Yahoo Small Business e-mail)
5) Yahoo claims it is not their issue since e-mails are being received in Outlook
6) Outlook is configured to leave all of my messages on the server (it is a pop3 account if that matters)
7) The e-mails are not being received into Spam or any other folder
Here's what I've done (in no particular order):
1) hard reset
2) resent service books
3) added and deleted my e-mail account
4) checked all of my settings
5) re-registered with Verizon
6) threw a tantrum
7) screamed wildly at my co-workers for no reason
8) drank a few beers
9) broke up with my girlfriend
10) took a nap
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Jun 5, 2010
I was having trouble accessing most websites (although I could get email via the university system where I work), so I tried the wireless upgrade/update that was suggested. After I did that, I lost everything - phone, text, and Internet. My calendar is wiped out, as is my contacts. When I try to "turn on" mobile services, it does not turn on. Verizon is not even listed as my service provider. It is as if it cannot find a service provider and therefore, will not make a connection.
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Feb 21, 2010
I am still trying to remove pics from my 8330 BB to my PC. When I do this my PC tells me to insert a disk. Why? I just want to remove pics from my memory device.
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Jun 2, 2010
I flashed my BB 8330 to metro but i want to update, can i update without messing up the flash process done so that my phone can operate with Metro PCS ?
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May 17, 2010
I have a blackberry curve, and i want it to preform a little bit better, I have like next to nothing on my phone except for the programs I use( facebook, bbm, live, app world) I have a memory cleaner, no languages, no messages or emails more then a day old because I delete them after I read them, anyways even after all of this it still is pretty darn slow, Blackberry app world currently says that I have 7.4 MB free, this is still not enough room for me, I was wondering if there is anything else (delete programs that came with the phone)?
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Mar 27, 2012
How do i change my phone's opperating system? The one am using is not compatible with internet in my country.
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Jul 12, 2011
Having a 8520 Curve, that went blank when he was trying to load an app. No all I see is a white screen with a small icon saying reload software: 552.
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Jan 29, 2010
Previous to recent update, I could delete messages either on just the 8330 or I could delete the message from both the 8330 and the primary e-mail box from which it transferred. Now after the update, I can only delete from the 8330. Is there a way to get this feature back?
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Aug 11, 2010
I have a Curve 8330 on the Sprint network. About a day and a half ago I stopped receiving my emails on my phone. I can't send email either. SMS, MMS, Blackberry messenger all work fine. My email account works fine if I log in through the browser. My wife has the same phone and also has a hotmail email account and hasn't had any problems.Any ideas on how to fix this?
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